--- title: "Perfect Gym Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Perfect Gym Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/143255/Perfect-Gym/" page_type: "product" language: "en" --- # Perfect Gym Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Perfect Gym ## What is Perfect Gym? An all-in-one gym management platform built to help you run your club with ease. Take easy online payments and registrations, configure access controls for members, automate correspondence with our automation center, analyze the data easily with our customizable dashboards and reports, and allow members to book classes and PT. Complete with a simple to use POS software, user-friendly mobile app, commission software for staff, and a CRM to help your sales team convert leads to new members. ## What is Perfect Gym used for? [Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 76% Neutral 12% Negative 12% Starting price €129 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Perfect Gym?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.perfectgym.com&name=Perfect Gym) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Perfect Gym 3.9 (33) VS. [4.8 (418)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting Price €129 Per Feature, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (33) Ease Of Use 4.8 (2,977) Value For Money 3.7 (30) Value For Money 4.6 (2,055) Customer Service 3.5 (29) Customer Service 4.8 (2,284) ## Perfect Gym alternatives [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price $22.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146651/My-PT-Hub/) [FitBudd](https://www.capterra.com/p/227564/FitBudd/) [4.6 (407)](https://www.capterra.com/p/227564/FitBudd/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227564/FitBudd/) [FLiiP](https://www.capterra.com/p/215808/FliiP/) [4.7 (82)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215808/FliiP/) [View all alternatives](https://www.capterra.com/p/143255/Perfect-Gym/alternatives/) ## FAQs about Perfect Gym Overview ### Which roles and teams benefit most from Perfect Gym? Perfect Gym is most used by gym owners, executives, and general managers who need visibility into memberships, billing, and overall club performance. Sales, collections, and business development teams use it to manage leads and payments, while coaches, HR, and IT staff support member services, staffing workflows, and system administration. Answer based on 29 reviews Overview ### What company size and specific industries is Perfect Gym built for? Perfect Gym is designed for fitness businesses of all sizes, from small studios to large fitness chains. It serves the gym and studio sector, making it suitable for operators that manage memberships, classes, and facilities across local, regional, or international locations. Features and Usability ### What are the key features of Perfect Gym? Perfect Gym offers CRM and lead management for member data, plus membership management, billing and invoicing, recurring subscription billing, and payment processing. It also includes class scheduling, booking management, automated scheduling, self check-in/check-out, access controls/permissions, reporting & statistics, and mobile app access. Getting Started and Support ### What training and onboarding options does Perfect Gym offer? Perfect Gym provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover group learning topics, and documentation offers written reference material for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Perfect Gym offer? Perfect Gym provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. User feedback is mixed: some reviewers describe helpful after-sales support and quick resolution for technical issues, while others report slow email replies, difficulty reaching staff, and tickets that take too long to close. Answer based on 5 reviews ## Features AI summary Based on 2,674 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**55%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**53%**) Perfect Gym supports all three of the features reviewers value most: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses manage member information, let clients schedule services online, and process payments efficiently, allowing teams to deliver a smoother customer experience and keep daily operations organized. Online Booking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Class Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Payment Processing 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Attendance Tracking 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Access Controls/Permissions 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Communication Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Perfect Gym 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Belt Ranking Classification: Upload belt statuses and badges to student accounts - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.1 (33) 4.1 Based on 33 reviews ## Pricing Value for money 3.7 (30) Free Trial Basic €129.00 Per Feature,Per Month Value for money 3.7 (30) 3.7 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (29) 3.5 Based on 29 reviews ## User reviews Overall rating 3.9 Based on 33 reviews Filter by rating 5(14) 4(11) 3(4) 2(0) 1(4) Mentioned topic Sorted by most recent RG Ritu G. Scientist Biotechnology ### "Managing gym and fitness made easy by Perfect Gym software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 29, 2025 Overall, managing various operations is easy through Perfect Gym which offers feature rich software solution. It provides numerous tools for engaging the members. I overall recommend it. Pros I personally like that Perfect Gym has tools which can manage availability of trainer and can manage bookings and class schedules. Membership fees can also be paid online and provides recurring billing options. Real-time insights into the performance is another top feature. It also offers a mobile app which can do all the tasks at the fingertips. It also provides integration with various third party softwares. Cons It is slightly expensive compare to other gym membership solutions. Software learning also has a learning curve which is steep and complex. Some occasional bugs are present which can be solved in next updates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alan M. Director Health, Wellness and Fitness ### "Avoid this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 16, 2025 Not a bad system, very complex and takes a lot of time to set it up which they expect you to do yourselves. They also expect you to become your own experts so they can save money on customer service. Funnily enough, despite its complexity there a some simple things that can't be done. If I had my choice again I would go nowhere near this company, if their customer service was up to scratch to help with the issues then it may be ok, but you can be waiting over a month for a reply, sometimes more, and that is not an exaggeration. Pros It's open AI which allows you to plug other systems into it but pretty much all providers have that now. Cons Absolutely shocking customer service, I mean the worst I have ever come across. They take forever to respond to anything no matter how critical or how many times you have bumped it. When the answer does come back it is usually of no help at all. There is an emergency number for emergencies only which is rarely answered. Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) It was difficult to accurately track member numbers and movements on Clubwise. It was also built on old coding and was beginning to creak. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Molly S. Bettering myself Arts and Crafts ### "Don't knock 'til you try it. You won't be sorry :)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 23, 2024 It was a wonderful and very well worth experience. Do not knock it until you try it. Pros It kept me motivated and positive about bettering my lifestyle. Cons It was a little more on the challenging side on getting started, but once I was going you couldn't stop me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM Wendy M. Business Owner Health, Wellness and Fitness ### "Looks aren’t everything." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 23, 2024 Extremely stressful personally and financially very damaging to my business. Only had the system a few weeks so hoping I can hang on until these issues are either resolved or our business processes changed to accommodate PG. Pros The initial system has a clean, modern look. You can personalise your dashboard. Cons Reports are difficult to access, are only available on excel worksheets. The complexity of the data is such that I’m going to have to hire an administrator to manage the that side of the system. System automation is dire.. There is no member CRM system embedded so I’m having to manage retention outside PG, which involves additional staff time and expense. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joel S. instructor Sports ### "Finally! a perfect gym fit app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2022 We use this software for almost a month, and so far we are please to set this software in our platform for more ease of doing business and friendly approach for all our clients. great Job! Pros "The home page is attractive and useful for all." "A great potential for success, using this perfect gym, a perfect tool for our fitness gym" "The reason behind the success of my business" Cons "I had a some short of problems for making deadlines for trainee and Trainor, they have to improve the system for better work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Maciek G. CEO Sports ### "Terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 21, 2021 Pros Well, it more or less works. At least sometimes. Cons Terrible UX, lots of bugs and non-existent support (they just waste your time and send some random articles from knowldedge base). This software is right now the main obstacle in running my bussiness. Customers are bouncing back after finding it impossible to buy subcriptions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle K. Managing Partner Health, Wellness and Fitness ### "They take your money and then ignore you" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 May 31, 2021 BAD. i have emailed customer service 3 times to follow up on my complaint they don't reply. we have three open complaints on system too. they make you pay your subscription fee from day one even tho we didn't get to use it for 3 months as we implemented it. but we also paid a ridiculous implementation fee. Pros I decided to go with this software as I am a growing company, and they promised me the world. Once you pay implementation fee - they are gone. They have promised something that they are still yet to deliver and give no deadline. they hate giving deadlines, except on monthly installments. Cons the over priced booking system i have now. i paid for everything to change my business, they have however only delivered a fancy booking system. did you know on my dashboard as the owner - i can't even see what my daily, monthly or annual sales are? what a joke is that? i mean do you even know what a user needs? They have promised something that they are still yet to deliver and give no deadline. they hate giving deadlines, except on monthly installments. the only deadline they enforce is you pay on time or they pull your services. Reasons for choosing Perfect Gym they promised me everything i needed as a growing business, they have not delivered tho. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Harm C. Manager Sports ### "Fantastic feature set, more than moderate knowledge is advised for backoffice" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2020 With perfectGym we have made a very good start in the automation of our workflow. We use this software for almost every aspect in our gyms, from acces control to the monthly payments, the Client Portal gives the customer enough options to manage their contract and class reservations. Pros The possibilities within the PerfectGym software are almost limitless. Most configuration is easy to do by yourself when you have enough knowledge of the software. The report functionality gives deep insight of you're business. For more complicated tasks during daily use and/or extra development the development team is always looking for options. Most of the idea's result in a workable solution. My goal was to automate our workflows, and with this software we will get this done! Cons All the options and possibilities are also a weak spot, especially when the user does not have enough knowledge. At that moment it can seem a bit overwhelming. In those cases PerfectGym should slow the customer down, "learn how to walk, before you start to run". So first make sure the basics work, and when this is 100% start to implement extra features. Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should. After a talk that I had with some of the staff, I'm sure that this issue will be solved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ TJ J. GM Health, Wellness and Fitness ### "Worst gym software I've ever seen" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2019 Terrible, I would never use this software again if I had a choice. Pros The dashboard is attractive and somewhat useful. Cons Everything other thant he dashboard. It is not user friendly, their support is terrible. This is a company based in Poland, they do not understand the American business landscape, US technology or the US gym market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dana C. Collections Specialist Financial Services ### "Customized For You" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 5, 2019 Pros What I like most about Perfect Gym is it's capacity to create several tailored workouts that can be auto-programmed to change during workout sessions for a seamless workout. Cons What I least like about Perfect Gym is that it cannot distinguish between users, oftentimes recommending inappropriate workout escalations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143255/Perfect-Gym/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.