# Primecare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Primecare Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/143258/PrimeCare-for-LTC/alternatives --- # Primecare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Primecare ## What is Primecare? PrimeCare is the most flexible pharmacy management system on the market today an integrated, scalable software solution that answers all the needs of institutional, long-term care, and combo-shop pharmacies. Best in the industry when it comes to the Billing Matrix. Streamline processes, improve efficiency, get real-time reports, manage multiple facilities from one location, and ensure your pharmacy is operating at peak performance. ## What is Primecare used for? [Home Care](https://www.capterra.com/home-care-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Pharmacy](https://www.capterra.com/pharmacy-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Primecare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://redsailtechnologies.com/&name=Primecare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Primecare 4.6 (8) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price Contact vendor Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.9 (102) Value For Money 5.0 (1) Value For Money 4.9 (98) Customer Service 4.7 (7) Customer Service 4.9 (96) ## Primecare alternatives [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.9 (8)](https://www.capterra.com/p/155478/Intelligent-Pharmacy-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (83)](https://www.capterra.com/p/134060/Liberty-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Automatic Refills Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Barcode/Label Management Print and scan barcode or labels Billing & Invoicing Create, manage, and send invoices or bills to customers Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Primecare 20 features Manage various aspects of appointments including booking, rescheduling, canceling Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Print and scan barcode or labels Create, manage, and send invoices or bills to customers Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Track and manage adherence to policies for any service, product, process, or supplier Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Transmit prescriptions to pharmacies electronically Digitally sign online documents Store, manage and track all forms in a centralized location Track and manage inventory levels to maintain proper supply Find and verify prescription medications by color, shape or imprint Manage multiple teams and operations from a central location Allows medical providers and/or customers to request previously filled prescriptions online Accept and process customer payments for products or services using hardware and software Enables pharmacists to process single or multiple prescriptions simultaneously Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(5) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LH Lauren H. nurse ### "great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 13, 2018 Pros It is easy to use for someone who has been using this software for a while and it is customizable as well. Cons For a first time user it could be hard to learn all the ends and outs of this software because there is so much to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB James B. ### "PrimeCare - Extremely Capable LTC Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 17, 2016 PrimeCare is an extremely robust LTC pharmacy software platform. The only limitations seem to be user based, and what he/she can envision or accomplish. We switched to the QS/1 module from a rather easy to use pharmacy information system, simply because our previous software was too basic, and couldn't perform all of the tasks that we needed to perform in LTC. We quickly discovered what we were missing out on when we launched PrimeCare, after we got through our learning curve. The only drawback to PrimeCare, if you'd view it as a drawback, is that the software is full of so many options and interfaces, it will take a new user a while to understand everything that one can accomplish with PrimeCare. From Reports (canned and customizable), Data Exports, clinical data, to the massive amount of interfaces, PrimeCare can handle it all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR STEVEN R. VICE-PRESIDENT OF SALES & LTC DIVISION ### "HAVE USED PC SINCE 2010. CYCLE FILL AND POST CONSUMPTION BILLING. 7 DAY CYCLE FILLS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 22, 2016 PROS: EASY TO NAVIGATE DELIVERY SHEET PROCESSES INVENTORY MANAGEMENT CONS: FILL LIST EDITS AND STOP & START DATES AND TIMES MOST REPORTS ARE TRANSACTION DRIVEN, AND WHEN THE BULK OF YOUR BUSINESS IS FILL LIST RELATED, DIFFICULT TO GET MEANINGFULL REPORTING Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Scot D. S. President/CEO ### "I have been using QS1 since 2002" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 19, 2016 Since using QS1, the management/staff changes that have been put in place has truly made QS1 one of the best software vendors we work with. Support services is one of the best we deal with and have found an absolute leader to manage this group effectively and efficiently. The training staff we work with truly embrace your goals and objectives and become part of your organization. In the past 3 years I have seen a solid structure within QS1 and have built a core team to embrace vision and technology to improve patient care and efficiency within the pharmacy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jimmy S. Director of Pharmacy ### "Primecare has been able to adjust to the constantly changing long term care environment. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 19, 2016 The company is open to changes in their software though it may take some time if it's moved forward. Customer service has gotten better but I still get frustrated over being on half for 5-8 minutes only to be told someone will have to call me back. Their best customer service comes via email. I really like their customized reports. I feel that if the information is in Primecare I can get it on a report. Primecare GUI has made training new employees so much easier because it's very intuitive. Workflow, interface capabilities, and personnel management are all strengths of Primecare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Chuck K. owner ### "QS1 user for over 30 years, including retail pharmacy, POS, IVR and long term care (Prime" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 19, 2016 QS1 is very easy to use, navigate and offers lots of features. The support staff is excellent and always quick to return calls and respond to issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mary L. Director ### "Great LTC pharmacy software package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 18, 2016 QS1 offers the long term care pharmacist a complete package that addresses the needs of the pharmacy and their customers. Their workflow system makes the dispensing process efficient and promotes accuracy. The system is easy for new users to learn. QS1 interfaces with software and hardware vendors LTCPs need to optimally service their customers. Software updates are handled easily. They keep abreast of the changing health care environment to be sure pharmacies have the tools needed available. Customer service is responsive and competent. Reporting features are easy to use and can be customized. The appearance of resulting reports could use improvements. I have been a satisfied QS1 user for over 25 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cliff H. CIO ### "I can customize service to fit my customers' needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 15, 2016 I have been using QS1 in both retail and LTC since 1988. In that time, I have used most competitor products as well. There are features that others do well, but I have stuck with QS1. Pros: the ability to customize the service delivery to match my customers needs - instead of my customers having to conform with my software. I also appreciate that I can make the changes myself without having to pay for someone in programming or support to make them - support is always there if I need their help, but I prefer to do it myself. The reporting and exporting of data is a powerful feature that all pharmacies need today to understand their business, the trends in their operation, and really understand their business. Cons: software development cycle could be faster. Some may also argue that my favorite feature (ability to customize) could also be a con in that you can make your operation inefficient by having too many disparate service models, but this is all in how you set it up. Users are also free to to create a very standard model as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2016 Thank you so much for your feedback. 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