Xorbia Tickets

Xorbia Tickets

5 / 5 7 reviews

Who Uses This Software?

Festivals, food & wine events, venues, conferences, performing arts, and non-profits.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.99/user
  • Pricing Details
    You keep 100% of your ticket price. Our fee $0.99 + 2% w/3% cc processing.
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Xorbia Tickets
  • www.xorbia.com
  • Founded 2004
  • United States

About Xorbia Tickets

We're passionate event professionals, marketers, and developers who have a huge affinity for creating a better event registration experience. A fundamental aspect of every event is to sell tickets online and we've witnessed the evolution of this industry since we sold our first ticket in 2003. With features focused on marketing, cash flow, and analytics we've worked tirelessly to develop a platform that fits all types of events.


Xorbia Tickets Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Xorbia Tickets Reviews Recently Reviewed!


I've used Xorbia for 3 events now and love it. Easy, great/quick help when I need it.

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It walks me through each step and is easy to edit when details change. I also like that payments are direct deposited!

Vendor Response

by Xorbia Tickets on December 05, 2017

Hey Karen, Will here with Xorbia Tickets, thank you for the kind words. We pride ourselves on providing excellent customer service and I'm glad to hear you're happy! If you ever need anything don't hesitate to reach out and Happy Holidays! Cheers, Will

Xorbia is super easy to use to sell tickets for large or small events.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can easily see how many tickets I have sold as well as change anything about the event as needed.

Cons: It's a little tricky to find the list of people who bought tickets and once I missed clicking to make the event public so it wasn't published for a few days.

Overall: It's easy and I don't have to take credit card numbers over the phone or sell tickets myself.

I've been working with Xorbia Tickets for over 4 years. They've been a great partner!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the analytics and comparative analysis features. They are super easy to find, read and interpret. Also the customer support is top-notch - I don't think it's ever taken more than 30 minutes to get an email response from the support team about any issue. The Fanalytics feature is also fun to play with.

Also, the xorbia team is great about helping to provide marketing support for local events. Our company couldn't have grown to the size it is now without using Xorbia Tickets!

Cons: The only things that I'd like to see improved are some of the third party integrations (IE: mailchimp and Facebook) those features are the only advantage (in my opinion) that Eventbrite has.

Absolutely love this software!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We've partnered with Xorbia since before I was on the team, and they have consistently been awesome to work with and always willing to help us. We've had great experiences and interactions with our account manager! He's truly helped us customize the ticket buying experience for our guests. Xoriba personnel have even attended events to help our newer members of our team too, and provided great insight into streamlining our ticket lines. The platform itself easy to use, and data is instantaneous. We've been satisfied with the product and their customer service!

Easy and great customer service

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great analytics, and user friendly. I'd never worked on a big event and used a system like this and it made the process less intimidating.

Cons: Sometimes there are too many steps to get what you're looking for. Trying to compare last year's sales to this year's took a lot of steps. Some things could be explained better. Also I'd like more options for emails.

Vendor Response

by Xorbia Tickets on December 05, 2017

Thank you for the review! With our new Intercom integration we're working to make a more comprehensive knowledge base with articles and videos. In addition to this we're working on a new email service that will be more robust and easier to use. Thank you again, and Happy Holidays!

Xorbia is easy to use & helpful

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive and easy to use!

Overall: We've used Xorbia for 3 years and it's been a great partnership! The software is super easy to use, especially from an administrative side. Account Manager, KC, is always quick to respond to any questions with helpful feedback. She also attends our events and is always prepared to make our ticket scanning process go as smooth as possible.

The only small detail I would change is making it easier for users to purchase tickets "as a guest". It's an option during checkout, but it's small and somewhat overshadowed by login instructions.

Overall, we love using Xorbia and will continue to do so for many more events! I would recommend Xorbia to anyone looking for ticketing solutions.

Great resource and team!

Dec 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used Xorbia for years and really enjoyed our experience! The team is always helpful and available, and their platform has great reporting capabilities that have helped us grow. Additionally, we've gotten great exposure on their platform for our events. Highly recommend!