EZOfficeInventory

EZOfficeInventory

5 / 5 379 reviews

Who Uses This Software?

SMBs + Enterprises


Average Ratings

379 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/month
    See pricing details
  • Pricing Details
    Platinum: 95/month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • EZOfficeInventory
  • www.ezofficeinventory.com
  • Founded 2011
  • United States

About EZOfficeInventory

Our leading asset tracking software enables you to track tools and equipment, schedule maintenance, manage vendors, and scan items in bulk with our mobile app. We're a fully integrated tool tracking system, enabling you to draft POs, manage inventory, and create service tickets all in one go. Full location histories and actionable service reports help you deter theft and loss, making this the best tool crib management software around. Barcode, QR Code and RFID integration. Free 15 day trial!


EZOfficeInventory Features

  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting

EZOfficeInventory Reviews Recently Reviewed!


Capterra-loader

the experience is amazing, easy to install and use asset management application

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its functionality and ability to deliver accurate results in real time.
The organisation is able to minimise and seal loopholes exploited in theft of organisation assets and products

Cons: It requires quite a considerable amount of time to understand it and learn how to use it efficiently
It also requires hiring of a technician to run it and offer support before the organisation fully adopts and embraces it

Overall: I was able to minimise theft of organisation resources and products
Helped a lot in our internal audit
formed a tool of evaluation in our strategy and revenue earned

Capterra-loader

Very easy to use and understand. Great user interface. Editing is a breeze!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is FAST and very simple to use. I can change records so easily if I need to correct or edit anything. Adding custom fields is great for unique data. Searching is with the ability to search multiple terms at once. Filtering allows me to further 'drill down'. The three different types of items make it simple to separate company owned, client owned and disposable inventory. Adding photos and other documents is also very easy. Managing photos is fairly simple, but see 'cons' below. User permission has a very deep control mechanism allowing viewability to be finely tuned and managed as needed. The cart feature is awesome for checking out multiple items at once. You can then check in the same cart for fast returns. Searching with the mobile app via text, or scanning QR codes is blazing fast. Zero time is wasted waiting on EZO. Any lag is all on me. I use this software to track items in a photo studio, the things that belong to our clients that we are photographing. As such, we must isolate those items so that there is no client crossover. This works great!

Cons: As of this writing (5/2018) the view is not 'responsive' to your screen size. It is also not possible to manually resize column widths. Some views allow you to hide the right sidebar while others do not. This is promised to be an updated feature coming in 7/2018. When interacting with individual records after a search, it is not possible to return to the search results. The search must be repeated. There is no feature to create shelf barcode or QR code labels. Must use external software, but you can easily link those, one by one.

Overall: This software is taking me from several huge spreadsheets and no photos to a streamlined, searchable, history tracking, photo attached inventory system. No longer do I have to track multiple files and spreadsheets. It is all in one place.

Great program. Very simple interface that is void of complications. Easy input methods.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Clean interface with simple interactions. The reports section is awesome and easy to customize. 10/10

Cons: No a whole lot to dislike. Took me a little bit of time to become acquainted but the free trial was plenty of time to learn the process.

Okay, not users friendly but getting my money worth

May 09, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the abilities and functionality. I like that it is fast and that I can manipulate fields. It is a good system to start tracking inventory on and to get your internal process started.

Cons: I don't like that it seems to be not user friendly. Reports cannot be manipulated as much as I'd prefer.

Overall: We were able to start tracking our inventory efficiently. It was something that allowed us to organize a process around and allow multiple users to input data.

Capterra-loader

Makes management of inventory to be simple and keeping track very efficient.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and direct data input with a simple user interface that makes using it easy.
Great asset tracking features making users to always be aware of where there inventory/assets are.

Cons: I find it difficult to customize the software to fit the organisations needs and feel that the software manufacturers can look into this as each client has different needs that can't always be solved by the general customization.

Perfect for small business to keep track of inventory without spending a fortune

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is streamlined to not include bells and whistles that I don't need and would have to pay extra for. The bar code scanning feature makes checkin and out a snap!

Cons: The only negative experience so far was that as the administrator, I received a separate email each time any activity occurred, resulting in over a hundred emails when employees were checking in gear. This was resolved via user settings however.

Overall: We're able to keep track of the whereabouts of all our assets and view upcoming usage to avoid conflicts when scheduling asset management. The interface is simple and intuitive, with just the right amount of features to be incredibly useful without overly complicated.

This fits our company in the exact way we were looking for.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost/Value is amazing.
Very powerful inventory controls.
Ability to track all aspects of your inventory.

Cons: The Locations area needs groups like other areas of the software.
The Members section needs to have more levels or have an option to adjust permissions.

This app allows me to check in out out items from the field. I love it

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The accessibility of it in the field. I can see what items we have in the warehouse and request what I need without going in.

Cons: Nothing yet! I like how every device is able to use the app and I enjoy the tracking of the items.

I have only been using EZ Office for a few weeks but so far so good.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Like I said prier that we have only been using it for a few weeks but have notice that they have put a lot of thought in the program. The feature and the function are user friendly, I like how you can personalize PO and Work orders in your own format.

Cons: I was told when I purchase that Work order were just added and it was still under development . Having work order take inventory out of stock will rally be a big help for are process.

Great inventory product with tons of features

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part of this software is honestly the support. They're more than willing to help show the product off, be flexible with trials, explain the best way to use the software.

Cons: For a large # of items, cost can be a concern, but it's money well spent as it's an entirely cloud-based solution with features you'd expect of a more expensive / on prem solution.

A pretty useful solution

Apr 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A wide range of features and functionality on a high level
Covers the most painful issues in the scope of inventory management

Cons: Not adapted to metric system. Localization would be a plus.
Issues with addresses acceptance: e.g. 10/23 building number is accepted as 10.
Screen structure of the asset list: space wasted, more information may be displayed.

Overall: Assets tracking issue solved

Super Helpful!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free Trial and easy to use. We are for sure signing up. The assistance we get from their support is great.

Cons: They are currently working on more setting for the work order tab which will be beneficial to us! Cant wait

Easy to use and very complete features to Maintenance management.

Apr 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use, friendly, and have nice reports to manage every company maintenance work, people and resources.
Cloud base make it available in mobile devices and desktops

Cons: You have to have internet connection every time. Also requieres good and fast connection speed, otherwise it lags to retrieve the information.
It s not intended to small size companies
Pricing only can be affordable from medium size companies
The trial version for only 15 days isnot enough to see and test all producto features

Safe and secure

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The software has a very nice user interface that makes it extremely easy to get things started even for newbies

Cons: The software is online and thus one needs to have a constant internet connection in order to use it.

Just signed up after 15 day trail

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy of use and cloud use! Switched from Wasp after not having the ability to monitor my inventory from a mobile device, (phone/tablet)

Cons: The Dashboard is pretty basic and could use an upgrade. Also the reporting is really basic. We need to run reports on a per user basis and can't seem to. I rated customer support so low because they offer to have someone call you but after emailing and calling no one ever returns the call or email. Would be nice if the "on-boarding" process was better and I was valued as a customer to get a phone or email link to set a demo for training.

Overall: EZ Inventory does what it says.

Great little package for Simple Inventory INs & OUTs. Still needs some work on a couple of things

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use (once Settings verified), Handles Simple Inventory very well. Needs more work on Adding Locations at Checkout stage, Checkout Dates & Times and Transfer Custody updates. EZO are supposedly working on this for us. Very grateful EZO gave us Time to get things right before we Subscribed.

Cons: Not too many (if any) as EZO have been very accommodating. Simple INs and Outs are a breeze.
Not sure how the other functions perform as our system is small (up to 1000 items) and all are engraved.

Overall: Excellent management of our 1000 or so Engraved Asset Items. Excellent Customer Service. A few things to work on with EZO

I have sometimes experienced long delays between responses, or lack of response altogether

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's effective, and very user-friendly, which makes it easy for faculty to use on a day-to-day basis

Cons: The customer service is often slow, or I'm referred to a different department. The process for invoices is not fully explained

Easy

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use and gives the admin correct right to handle the users. Handling and managing of assets is easy even for a new user.

Cons: Sometimes it comes to a point that it loads too long and every page is loading, kind of hard if you want to omit/ tick the checkboxes of 3 to 5 pages.

Overall: Less work, easier management and asset monitoring

Capterra-loader

A good inventory management

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows to send emails to users with over due equipment, and also to run reports against the equipment.

Cons: Some features are impossible to disable which clutter the screen and make your onboarding process for new users more complex.

Overall: The system is extremely easy to set up and implement.

Easy to use and feature complete

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. We were able to get a POC up and running within a matter of hours. I was able to provision people quickly and easily.

Cons: I'd like pre-made label formats for Avery labels in the designer. It look a fair bit of time and effort to get the labels laid out the way I wanted them.

Capterra-loader

Used to inventory testing devices

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The custom fields are easy to set up and if you need help navigating the site EZ Office support is there for you. They are prompt, polite and helpful.

Cons: The company is not very good at implementing improvement suggestions into the website. Also, you are not able to delete users that have left the company. You only get the option to disable the account.

Just started using, but so far it is very easy to use and the features are exactly what we need.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a small cleaning company and we have been trying to go more paperless over the last year. I love the fact that we can sign our equipment in and out for maintenance and even if one of our cleaners wanted to take it home for the night. It helps us track those things much easier vs just word of mouth or with paper.

Cons: The price is a little higher than we would have like to spend, but worth it. It is pretty comparable to other software I looked at. Eventually, we will have to upgrade as we will have more locations and will need to transfer inventory to those locations.

Overall: The benefits are the ability to track our supplies and equipment, while also minimizing the paperwork involved.

I'm a new user and so far the inputting asset stage has been a breeze.

Mar 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That I can use it on a Mac, use my Iphone and can load pictures for thumbnails. I also like the fact that we can have more than one admin and that it is cloud based.

Cons: Nothing yet as I'm still new to using this software. It does have a lot of functions that I won't use but that isn't really a con to me.

EZOfficeInvetory has been a solution to our company stock tracking

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reports someone is able to extract that show clear movement of stock from place to place and who checkIn and checkOut

Cons: I haven't found anything i least like at the moment since most features suit our company's desires, we have no complaint

Overall: We were able to track stock movements as we wanted

Easy to setup and use.

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's ease of use. We were up and running in no time. My hope is to expand to other departments within the company.

Cons: There are some features I'd like to have access to from within the Gold plan, i.e. Cart Based Actions. At the moment are needs are small so I cannot justify the cost for 1 or 2 features.

Capterra-loader

Ideal inventory Software

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So easy to use especially for a company who has never had software for their inventory. after using EZOfficeInventory I would never change software as the functionality of this software is so ideal. Upon opening you see everything you need and has helped my company so much.

Cons: I wish you could open assets on multiple tabs, but this is only a small con to such a great software.

Intuitive interface, make sense from an accounting perspective and leverages technology for tagging

Mar 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's cloud based, easy to use and helps us keep up with our assets including software. We really like the tagging features.

Cons: No problems with the software and look forward to fully populating the system with our full complement of assets.

Overall: Asset Management

We are just starting with this software, but so far it has given us all the capabilities we need.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the simplicity of the software, and ease of use. The phone apps are very handy as we run a business that is constantly on the go.

Cons: So far, I don't have much feedback on the cons of this software. I do wish we were able to view the location details on the mobile app.

Capterra-loader

User friendly and easy to use asset/inventory software

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software looks plain at the start, but you learn to love the simplicity. The front page can be customized and the software works great on our smartphones and computers. We were also easily able to connect our scanners without any issue. If we ever get stuck, customer service replies within a couple hours.

Cons: It was harder to get a demonstration than other competitors, but I can't blame them for that. Sometimes I wish they would reply to my questions than send me an FAQ link, but so far, so good.

Vendor Response

by EZOfficeInventory on March 22, 2018

Hi Scott, thank you for taking the time to review EZOfficeInventory. I have shared your feedback with the support team. If you have any further suggestions, feel free to reach out. Thanks!

Capterra-loader

Ideal for not losing tools or equipment

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Although we still have the trial version, I found it easy to use, and I am particularly fascinated with the idea of not losing tools and equipment again, and the best thing is that it is compactible with my android phone.

Cons: I do not get anything to criticize, maybe it is a little expensive, but for all the advantages and attributes that I have, I think it will be worthwhile to invest in the paid version.

Vendor Response

by EZOfficeInventory on March 22, 2018

Hi Salina, we welcome you to EZOfficeInventory family and we appreciate you for taking the time to review us. Thanks!

Capterra-loader

Positive experience and very user friendly system

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, good user interface, comprehensive, Great that we can attach documents to the tools, easy overview of who has what tools.

Cons: It takes a while to setup but that is expected. MAybe a little longer trial period.

Vendor Response

by EZOfficeInventory on March 22, 2018

Hi Thomas, we appreciate you taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, please contact our support team. Thanks!

Its still new to us but we are enjoying the features and ease if use

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The one thing we really like most is the fact that this software lives up to its name, it is EZ to use!

Cons: I believe one thing that we found challenging at first about this software was the lack of instruction as well as training in order to unlock all features

Overall: Less shrinkage

Solid Inventory software and good integration with Zendesk.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A quick list of the pros
- Easy to use for non-techie people
- Smart phone app with bar code reader
- Zendesk integration
- Great customer support

Our sales rep was great and when an issue did come up he was quick to get it resolved.

Cons: The only con that we have encountered is integration with Microsoft's Azure AD (AAD). The software supports SAML integration, but EZOfficeInventory has not been included itself in AAD. This requires AAD premium which is costly.

Quick easy to maintain inventory

Mar 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All the functions are to easy to search and easy to use. EZ Office Inventory is a platform for those who wants to have everything under control. how easily I can organize and reconcile items. Its web based organization and access to our assets.

Cons: Asset addition customization means customization options are needed. Barcode templates need more options for customizing what you want displayed and how.

We use this to track our equipment and it works perfectly for our needs.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It keeps us all on the same page as far as where instrumentation is and what the current status is. Having the software online makes this very easy for everyone to see where things are in real time.

Great Features

Mar 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The mobile app is great. The ease of use and the ability to add data. love the fact I can scan the barcode with my mobile phone

Overall, EZOffice is a great asset/inventory management system!

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very straightforward and super user-friendly! I also really like being able to create custom fields and custom reports, as they make it super simple to tailor the software to your company's needs. The work order feature is extremely helpful to streamline tasks and gauge productivity. Additionally, customer support is always quick to respond and answer any questions.

Cons: I don't like that you can't edit the quantity of a bundle when adding to your cart. Instead of adding five, ten, or twenty of a particular bundle at one time, you must add one quantity of the bundle to the cart over and over until you reach the desired quantity you need to checkout. It's just time consuming and not very practical.

EZ Office Inventory is easy to use and I was able to customize it to our needs

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the program is accessible from an Android or Apple Smart phone. I researched a lot of products and the mobile app was a big plus for us.

Cons: The program sometimes runs slow. It takes a while to go from screen to screen or to upload a picture.

Overall: This software easily keeps our inventory manageable and keeps the warehouse organized. We have reduced purchasing costs and maximized productivity.

You can configure alerts and custom access rights. Easy to import existing assets of csv files. ....

Mar 03, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It synchronizes with LDAP. The price is competitive. You can configure alerts and custom access rights. It uses QR codes and bar codes. Easy to import existing assets of csv files. I could go, but my hands are getting tired of writing.

Cons: Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates.

Top Quality Asset Management Product

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Visual Zendesk integration, works like a dream
- Easy to use App with Barcode Scanner
- Best customer support I've ever had from a cloud based product
- Great Value for money
- Very intuitive
- Does everything we wanted and more

Cons: - Navigation could do with a bit of work, it is a bit clunky to navigate from section to section. It would benefit to have a side panel with quick links perhaps
- Would be nice to have the clone feature on the App as this would save time

Very easy to use, account management is first class - very quick to respond

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to upload Assets in bulk, which saves alot of time.

creating groups and reservations are also flawless.

Overall: more control over our assets and fewer items going missing/misplaced.

Most things we would like to adopt from a company point of view, our account manager tries his best to implement and if he can't, they will help us to find a workaround.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Daniel, thank you for taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, please contact our support team. Thanks!

Excellent! Very user friendly, and Customer Support is through the roof!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is very helpful and respond immediately. The software itself is very user friendly.

Cons: I have no complaints minus certain personal preferences. I wish there was a tax option in the PO system instead of having to make a tax line item.

Overall: Im able to make all of my purchases and track all of my assets and inventory in one setting. Im very pleased I chose this software. Not to mention they are considerably cheaper then most competitors, but yet offer the same and if not better options. Its like I helped design the software, because it everything I looked for in one.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Jamison, we're glad that EZOfficeInventory is making asset management easy for you. I shared your feedback regarding PO system with the product team and they are looking into it. If you have any further suggestions, feel free to contact our support team. Thanks!

Easy to use, amazing flexibility

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use
Amazing design
App integration
Overall very nice experience and would recommend to others

Cons: Amount of customization for Pro users, adding your own html, embedding iframes would be handy
A bit too pricey

Vendor Response

by EZOfficeInventory on March 05, 2018

We appreciate you taking the time to review EZOfficeInventory. I have forwarded your feature requests to the product team and they are looking into them. Thanks!

EZ is feature packed and easy to use

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Anything I had an issue with I emailed them about & some were included in future enhancements rolled out.

Pros: I really like the reporting features & ability to create custom fields. If you dream it, you can track it. I've created custom fields to not only track certain items for reporting purposes, but have created some to provide me automated notifications.

Capterra-loader

EZOffice is so easy to use and it has many features. Great Software

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and it has many features. I like that it can track consumables and fixed-assets.

Cons: That would be hard to say, it is a great package. I guess it could be less expensive. the employee grouping could be a little more flexible.

Overall: tracking laptops and cell phones.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Keith, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions that will help us improve our product, please contact our support team. Thanks!

Straight forward and familiar

Feb 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The layout and how it is similar to common social media platforms. The platform is very easy to use and you can learn it quickly.

Cons: The inability to move my inventory from one location to a new location and delete the old location. My inventory went to a new location name and I could not delete the old locations.

Vendor Response

by EZOfficeInventory on March 06, 2018

Hi William, thank you for taking the time to review EZOfficeInventory. Our system will not allow to delete a specific locations, if you have assets or inventory items associated with that location. Please double check to see that all inventory items associated with your old location and it's sub-locations are moved to new location. If you need assistance with this feel free to contact our support team and they will walk you through the process. Thanks!

Capterra-loader

This is exactly what we were looking for. It helped us to regain control over our assets.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible license options. The software can be set up for small business as well as for a large company. User friendly with great features.

Cons: Mobile application is not as good as the website version. It is still very handy.
Data Backups only available for platinum users.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Lukasz, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions that will help us improve our product, please contact our support team. Thanks!

Excellent software for tracking inventory. Very versatile.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple to use and implement. Very reliable, easy to access from a computer or your phone. It is cloud-based.

Cons: Can be slow at times especially when using on a smartphone. We really do not have any other cons to report.

Vendor Response

by EZOfficeInventory on March 05, 2018

We appreciate you taking the time to review EZOfficeInventory. Your feedback regarding the app has been shared with the product team. If you have any further suggestions, feel free to reach out. Thanks!

best way to track your equipment

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: upload from excel format your inventory of items to follow. assign item with users and site work. upload and associate document like calibration certificate to each items. scan with your iphone the QR code, printed for each items

Cons: you really need to build your data base in excel and use the upload option, otherwise it's too long to record

Overall: turn your iphone to the perfect QR code scanner

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Jean Philippe, we appreciate you taking the time to review EZOfficeInventory. You can use our app to scan items in bulk and add them to the system. This will save you a lot of manual effort. If want someone you walk you through this process, please schedule a demo with our product specialist. Thanks!

great way to quickly look up assets in inventory

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I really like the breadth of available items and that everything lives in one cohesive space. Very helpful when trying to secure items for different programs.

Cons: Sometimes it is very hard to search for very specific items. I know they exist within the system but without the specific asset code it is very time consuming when trying to find items.

Overall: Accessibility and knowing that I can turn to it as an easy resource when I am in a pinch or need to secure something without purchasing.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Peyton, we appreciate you taking the time to review EZOfficeInventory. We are trying to optimize our search functionality using machine learning. This will make it very easy for you to find what you're looking. We'll let you know when it's out. If you have any further suggestions, feel free to reach out. Thanks!

Easy

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and well designed user interface. The layout is intuitive and manageable on both the app and web page.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Kevin, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions that will help us improve our product, please contact our support team. Thanks!

Some initial issues with the demo but once you get the hang of it, you'll find it indispensable

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the best features is the easy export function. We also love the way we can add photos about the equipment

Cons: It is a bit on the expensive side but depends on the number of users and items. This is to be expected so cant really consider it a con due to all you are getting

Overall: Already mentioned but saves a lot of time

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Jose, we're glad that EZOfficeInventory is helping you make the most of your time. If you are in need of any assistance or have suggestions that will help us improve our product, feel free to reach out. Thanks!

Wonderful, everything has worked as expected.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EZOfficeInventory has made it much more streamlined of a process for us to track our IT assets. Add to that the fact that their interface is very intuitive and it makes for a wonderful experience.

Cons: So far we've not found anything that we don't really care for. Fine tuning on the labels takes a little bit of work, but outside of that everything works as we expect it to.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions that will help us improve our product, please contact our support team. Thanks!

This software is a tremendous improvement on our old system

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EZOffice is clear with no guesswork. It has greatly improved the accuracy of Inventory. I especially like the ease of communication and alerts from the Inventory Team

Cons: Alert are only saved for 7 days. If someone responsible is on vacation it is possible that information could fall through the cracks.

Overall: I know exactly what I am responsible for.

EZOfficeInventory does a great job of helping us track our inventory.

Jan 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EZOfficeInventory does a great job of helping us track our inventory. It does pretty much everything we need it to do.

Cons: EZOfficeInventory could improve its interface and make it a little easier to use, but it works well as is.

Overall: EZOfficeInventory does a great job of helping us track our inventory. It does pretty much everything we need it to do.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Eric, thank you for taking the time to review EZOfficeInventory. I have shared your feedback regarding the interface with the design team. If you other suggestions that will help us improve our product, feel free to reach out. Thanks!

Just started using it but it is exactly what i have been looking for!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that i can track both assets and inventory with this software. I can check out assets to who might have them. I like how i can generate QR codes for inventory and adjust on the fly with my phone.

Cons: Haven't used it long enough, but it would be nice if you had the same inventory on different floors (office) you could put the location of each and quantities in one location. I had to create multiple items to accomplish this.

Highly interractive

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its simplicity and comprehensiveness . Interaction with the take off team during the demos and problem solving season with the software engineers. Responses through mails as well as phone conversations

Cons: Limited analysis columns . The number of column analysis could be expanded to accommodat additional descriptions of asset stocks and item stocks. On the over all how ever the system is such an interesting pies.

Overall: New experience in stock inventory with cutting edge information and communication technology facility .

Capterra-loader

Easy onboarding. Easy to setup and use

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to access from both Computer and SmartPhone. The ability to view from anywhere since it's a hosted product.

Cons: Some of the label printing options are odd. But being web-based it is what it is. I wish they had a dedicated printer option we could buy.

Overall: More precise control over assets.

Simplified our manual process. Well worth the money

Jan 25, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cost is affordable for the features provided and integrations offered. Tracking what user is assigned what equipment and where it is located and getting stock alerts is a huge bonus.

Cons: A little restrictive in what can be modified on the UI.

easy enough once I started using it

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It seemed easy, the camera part and scanning just continued until I was done which was nice not to have to keeping setting it up to scan multiple items.

Cons: On the phone app, I wasn't quite sure how to get started until I started pushing buttons to figure out what they did. Other con is I'd love to see my items checked out to me on the app. I can see them on my laptop, but not my app. So I wasn't sure it worked til I got home and looked at my computer.

Overall: not sure yet. I just started using it...but if I don't have to fill out some horrible form, that is great.

Best asset tracker to date!

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Useful widgets for seeing key bits of information
Easy to import assets from an Excel spread sheet
Easy method of bundling assets together
Amazing and quick to respond customer service

Cons: Cannot add a sub location when mass importing assets from a spread sheet
The settings page can be a little difficult to navigate at times

Overall: An improved method of tracking assets compared to our older out dated system.

So far I am very pleased by the program and over all support I have received.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is first off that it is cloud based and we do not need to purchase software and download to numerous devices. It is super easy setting up multiple users and adding items.

Overall: Easy way to keep tabs on samples when lending to customers. Signing out tools and consumables to our subcontractors makes it easy and keeps things from being lost. Being able to make sure we are aware when stock gets low.

Capterra-loader

EZOfficeInventory has been outstanding. Extremely responsive and first-rate!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the flexibility of the system. Being able to add custom fields, alerts, etc helps us tremendously.

Cons: The UI could use a little polishing. Once you know what you are doing, it doesn't bother you, but there's a lot going on in the UI which can feel a little cumbersome at times.

Great experience. This program is very intuitive and has great features.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the program is cloud based and can be utilized on any mobile device (apple, android, etc.)

Cons: The arbitrary "asset/inventory" number that doesn't automatically update after deleting an item, but it's not a big deal because you can change your view to not include that option.

Overall: It helped streamline our inventory process. Before we were using an excel sheet that oftentimes was not updated. This makes the process much more instantaneous.

Vendor Response

by EZOfficeInventory on March 05, 2018

Hi Mikayla, we appreciate you taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, please contact our support team. Thanks!

Powerful but feels a little antiquated

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Great asset tracking. I like the database export functions. The ability to add multiple users is great, because it allows me to more easily track assets.

Cons: UI feels antiquated and slow. The label design feature is clunky. The app is slow and not super intuitive.

Vendor Response

by EZOfficeInventory on March 05, 2018

We appreciate you taking the time to review EZOfficeInventory. I have shared your feedback with the product team. If you have any further suggestions, feel free to reach out. Thanks!

The EZ Office Inventory system is a quick efficient way to keep track of business assets.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The agility of the software is awesome. No load times or batching. There are a ton of capabilities with the system and you can get as detailed as you wish.

Cons: I would like there to be a way to set a reminder through outlook or google calendar to alert you when an asset, that has been checked out, is due back .

Vendor Response

by EZOfficeInventory on January 15, 2018

Hi Nick, we appreciate you taking the time to review EZOfficeInventory. It is possible to integrate google calendar with EZOfficeInventory by using iCal link shown at the top of in app calendar. If you're unable to integrate it yourself please refer to our support documentation or reach out to our support team. Thanks!

easy to use and navigate

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: adding part numbers and pictures to our tool inventory is great. good way to make sure we have tools and when tools are checked out to mechanics.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Chris, thank you for taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, please contact our support team. Thanks!

Capterra-loader

Outstanding asset mgmt platform for general inventory and ITAM

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EZOfficeInventory allows customization across many areas of the product, it has a lot of features that you would only get together if buying multiple asset management solutions. It is very affordable for even small companies, and it functions as advertised. Most of all, customer support/sales have been fantastic.

Overall: Inventory tracking, grouping items so a single scan can check out a preset bundle, lifecycle and depreciation tracking, cloud-based accessibility acros devices

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Sean, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please contact our support team. Thanks!

seamless

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use. I was able to set up an entire office inventory for assets that need to be checked out within a day.

Cons: The tutorial videos could be more in depth. I had to find 3rd party resources to learn about some more advanced functionality.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Max, thank you for taking the time to review EZOfficeInventory. Your feedback regarding tutorial videos has been forwarded to our media team. If you have any further suggestions that will help us improve our product, please contact our support team. Thanks!

Capterra-loader

Great product for our inventory start up

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, QR Coding, Label Printing, Ease of Use, Quick access via mobile app, Simple to learn

Cons: Required close and precise management of inventory import spreadsheet in order to integrate items in between existing places in inventory

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Steve, we appreciate you taking the time to review EZOfficeInventory. Your feedback regarding our import process has been forwarded to our product team. If you are in need of any assistance or have further suggestions for us, please contact our support team. Thanks!

Really easy to use!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up a new category and organize. We use this to organize our lab equipment and this software does a wonderful job.

Vendor Response

by EZOfficeInventory on January 10, 2018

We appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Good functionality for the investment

Dec 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The inventory management system has definitely saved our business time and energy in tracking inventory. It's not the most beautiful design, but what it lacks in looks it makes up for in functionality.

Cons: I've looked at other options with a better interface, user experience that were also less expensive, but this inventory management system really met all of our needs.

New customers, but we like what we see so far

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate the integration with Zendesk as we are moving to Zendesk in the next month. This was a prime reason for using Zendesk/EZOfficeInventory (Zendesk integration). Mobile app is convenient. I'm sure we will find many other useful tools over the course of using this over the next few months.

Cons: When importing our assets, I'd like to be able to include who has which asset checked out instead of having to go through each asset and check them out individually. This takes a lot of time.

Overall: integration with Zendesk saves us time in looking through our spreadsheet to see which hardware our employees are using. This way we can provide solutions to their problems in a more timely fashion.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Jamison, thank you for taking the time to review EZOfficeInventory. It is possible to check out assets in bulk using excel import. If you're unable to find this option please contact our support team and they will walk you through it. Thanks!

Excellent software, saving lots of time

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Possibility to track all equipment, Check in-check out, Barcode scanning facility and mobile app makes it very good overall.

Overall: It makes company asset tracking much easier

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Marcin, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Seeing our lifecycle on a screen was so helpful.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Seeing where all of our equipment is at and when it was last serviced was a huge game changer for us.

Cons: The UI could be slightly improved upon in terms of a lot of info is present at all times but it is great in use.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Jess, thank you for taking the time to review EZOfficeInventory. I have forward your feedback regarding UI to the product team. If you have any further suggestions that will help us improve our product, please contact our support team. Thanks!

Great piece of software. Takes asset organisation to next standards.

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to see key metrics at a glance. We are a Not-For-Profit organisation which loans out IT assets to volunteers on a daily basis. EZOfficeInventory allows see what asset is where at exactly when, or which assets are due for return.

Cons: Probably could do better with the organisation of the settings page. It is great that is it comprehensive but it's populated as a list on a single page. Can be confusing to set up for first time users.

Vendor Response

by EZOfficeInventory on December 04, 2017

Hi, thank you for taking the time to review EZOfficeInventory. We are glad EZOfficeInventory raised standards of asset management at your organization. Also, I have forwarded your feedback regarding settings page to UI/UX team and they are looking into it. If have any further suggestions, please reach out to our support team. Thanks.

I had some trouble in the beginning trying to connect with someone on a demo, but it worked out.

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The easy export function. I can find easy documents on "How to ". head of customer success has been very helpful.

Cons: There in no easy way to see available assets. Assets that are reserved have the word available which confuses staff.

Overall: Easy check in and Check out.

Vendor Response

by EZOfficeInventory on December 04, 2017

Hi Colleen, thank you for taking the time to review EZOfficeInventory. If you want to make reserved assets unavailable, please enable 'Ensure no reservation date conflicts' from settings. Let us know if this works for you. Thanks!

very impressed with product and customer service

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is very user friendly and is reasonably priced. there's a sufficient amount of information on the website to learn about the product and the different packages.

Overall: I can easily keep track of our assets and easily communicate the info about them to management

Vendor Response

by EZOfficeInventory on December 04, 2017

Hi Colleen, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, feel free to reach out. Thanks!

Simple & Functional

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use. Also the function to customize which features you want and don't want so it meets your companies needs.

Cons: We have yet to find anything we don't like. Maybe excess options/features, but only because we keep this as simple as possible. All the options are probably great for other users who are looking for more.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Michelle, thank you for taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, feel free to contact our support team. Thanks!

We have just started using this system and so far we are loving it~

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the QR system that allows us to add photos and information about the equipment. This allows us to know exactly which piece of equipment is being tracked, even if we have several of the same.

Cons: The worst part is that if you accidentally delete an item, you can no longer use that QR code. We had printed all the QR codes on sticker paper (which was quite expensive), and while trying to figure out the system, two of the items got deleted and we had to throw those stickers out. However, there is a button you can click to make it impossible to delete items (you just have to "retire" them).

Overall: We know when equipment needs to have maintenance, who last used it, and how many of each item we have.

Easy interface , all operations good.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use order to get what you need. Affords our organization to keep track on assets and expenditures in the way of inventory.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi David, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Very easy to use.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software because it makes it easy for me to download calibrations in each of the assets. Keeping everything neat and organized.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Jake, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

It is easy to use, and it has some nice features.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the customization most about this tool. You can create your own custom fields when adding an asset or an inventory. This is a big advantage that many tools do not have.

Overall: Working faster, and having a better overview of our assets and inventories. Great.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Zeljko, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

made our inventory tracking easier

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: linking vendors with items
keeping records of all inventory items
can print records easily
all instructions are clear and easy to follow, i didn't face any problems while setting up our account
setting up the bar code scanner was easy too

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Heidi, we're glad that EZOfficeInventory is making inventory tracking easier for you. If you have any suggestions that will help us improve our product, please reach out to our support team. Thanks!

Simple to use, intuitive

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very reasonable price for the product that has all necessary features we might need in our production, functionalities that can be utilized on day to day tasks and capabilities of implementation into various systems

Cons: As long as working and setting up this software I have not seen cons yet. everything what I was looking found in this product. Maybe it is too many variations of software

Overall: tracking

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Rustam, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Capterra-loader

Love this program

Nov 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I love that I can have multiple members and track the assets or inventory easier. I can easily check something in and out to any member.

Cons: Not a lot of `how to work the site. It needs something that could possibly guide you around that place so that you understand what your looking at

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Brittany, we appreciate you taking the time to review EZOfficeInventory. Thank you for sharing your feedback regarding the on-boarding process. We are always looking to improve overall user experience of our product and your feedback will help us with that. Thanks!

EZOffice Inventory is a step ahead it's competition.

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Support is great, EZ Office Inventory has a little further to go to call it perfect. EZ to use and setup.

Cons: Needs phone support, support turn down and Idea I sent them as a feature request. Needs to be open to new ideas.

The Software is simple and professional. The ability to clone and track are key elements.

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to add documents, photos, notes, and geo location. Simple customization to create a clean look for asset management.

Cons: The ability to print labels 1st without placeholders is a con from the gate. It's either data entry first / label last, or create placeholders to print multiple labels and then re-enter data for those existing placeholders. Label customization could use some work, there weren't easy Logo attachment buttons and the label creation wizard is a bit dull.

Seamless, elegant, and effective

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The EZOffice package has given us a simple, elegant, and effective way to manage the various pieces of instrumentation in our lab.

Cons: I understand that a new iOS app is in the making, and if there is room for improvement in the platform the mobile app is probably the best place to make it.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Andy, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please contact our support team.

In the short time we have had EZOffice it has increased our general understanding of what we have.

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to customize fields to make the software work for us is a plus. The mobile app has proven to be very helpful when going around the office to initially enter products.

Cons: The only dislike so far is having to enter ID numbers before adding a bar code. This takes a significant amount of time to enter the ID then attaching a bar code. We will use the bar codes for quickly reconciling inventory.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Brain, thank you for taking the time to review EZOfficeInventory. You can automatically populate ID numbers from settings to avoid manual entry. If you're having trouble navigating this option, please reach out to our support team.

It doesn't get any easier than this

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -EASY to use
-just about everything can be done right from the mobile app
-modern user interface with a business class look
-classify assets through groups and subgroups
-users can reserve and check out items. can be set up so the transaction must be approved by admin
-mass actions on items

Cons: -had some sync issues when linking reservation calendar (internet calendar) through Outlook 2016
-when checking the select all box on the items page, only items on that current page are selected. It will not select all items in the system.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Joshua, we appreciate you taking the time to review EZOfficeInventory. I have shared your feedback regarding the reservation calendar with the product team. They will keep your feedback in mind before making next update to the calendar. If you have any further suggestions, please reach out to our support team.

I use the app everyday and I find it very easy to use!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the scanning feature from my mobile device. It allows all of the consultants to easily check in and out the sets

Cons: Sometimes it doesn't show what you are searching for in the first page and you have to scroll through multiple blank pages before your item will show up.

Overall: This allows us to use our personal devices vs logging in to a central computer system, to check in and out equipment for accounts.

Vendor Response

by EZOfficeInventory on October 17, 2017

Hi Stephanie, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your feedback regarding search functionality to the product team. They will evaluate your request and try to streamline this process so it takes less time for you to find what you're looking for. Let us know if you have any further suggestions. Thanks!

Great software to track assets

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Be able to custom your own QR code labels. The interface is quiet easy to use and there's load of information to read.

Cons: Report seem to does not list update per filter. I guess I just need to get to know the report better.

Overall: Be able to track the company's assets

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Tam, thank you for taking the time to review EZOfficeInventory. If you'd like to understand the reports sections better, please schedule a demo with our product specialist. Thanks!

This program is great, you can't beat the functionality and price!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scanning feature through you smart phone instead of having to purchase another device. Ease of use for employees.

Cons: Would like to be able to clone an item and be able to give it a different identification number to be able to print a QR code for the new item.

Overall: Able to be more efficient, get rid of the use of paper, keep better track of our tools and gauges.

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Camroon, we're glad that EZOfficeInventory is making it easier for you to track your tools and gauges. Also, when you clone an item you can give it a different identification number from settings and print QR code. Let us know if you need any further assistance with this and we'll walk you through the entire process.

best service for your money

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: super easy to use, no complicated process to enter in assets and inventory ,dashboard is simple and easy to navigate

Cons: need to offer hardware along with there products instead of going 3rd party

Overall: i know where my inventory is and how much i have

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Christopher, we appreciate you taking the time to review EZOfficeInventory. We offer 3rd party integrations because we want our product to fit into you workflows and not the other way around. Also, you have an option to use iOS/Android app to convert your phone into a scanner. Let us know if this works for you. Thanks!

Our Company needed a database for all our operational gear and it works great for organization

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can customize fields with different assets and inventory, the software is easy to use and available to multiple users.

Cons: The company was unable to customize a payment amount based on lesser items, and you are unable to print the groups or the list under the groups with all the asset information.

Overall: Organization of our Company Operational Gear

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Brandi, thank you for taking the time to review EZOfficeInventory. You can use custom reports to print the groups or the list the groups with all the asset information. Also I can't seem to understand what you mean by 'unable to customize a payment amount based on lesser items,' If you can provide more details, I will forward it as feature request to the product team. Thanks!

solid, easy enough, it did the job

Oct 03, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It helped organize our portable devices as the cost of these devices have gone up significantly. With our company having over 200 smart phones, tracking their use history was very important to us.

Cons: That it has little flexibility or integration for our needs. We would for sure like a higher user cap without having to pay more as the product is already quite pricey.

Overall: Our company is a lot more organized now.

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Glendon, we're appreciate you taking the time to review EZOfficeInventory. We're always working on improving our product so if you can provide details regarding flexibility and integrations that you need, I will forward them to product team as feature requests. Also, we recently introduced 'per asset' pricing model with unlimited users. You can evaluate these packages if you're not satisfied with you current package.

Excellent app to get the status & availability of Device & Card Assets

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent app & too organized for Device & Card Assets managing
to check Status for Device & Card Assets managing
to check Availability for Device & Card Assets managing

Vendor Response

by EZOfficeInventory on October 02, 2017

Hi Prasanna, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team.

GREAT customer service!

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It fulfills most everything we need and the app is very easy to use. I like that all users have access and that you can 'check in' and 'check out' from the web and app

Cons: A few things that I can't figure out how to use but overall it's pretty user-friendly. I wish the label-making aspect was a little easier to use

Vendor Response

by EZOfficeInventory on October 04, 2017

Hi Kate, we appreciate you taking the time to review EZOfficeInventory. Please schedule a call with our product specialist and they will walk you through all things you have difficulty figuring out. Also, I have passed on your feedback regarding label-making process to the product team and they will reevaluate it's UI/UX. If are in need of any further assistance or have suggestions for us, feel free to reach out. Thanks!

Excellent tool for tracking and locating inventory.

Sep 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent software and never experienced any glitches. There are many functions that we currently don't use but ability to expand is excellent.

Cons: I can never seem to find the camera/IR scan function. No search function and scrolling through the list is cumbersome.

Vendor Response

by EZOfficeInventory on October 02, 2017

Hi Randell, thank you for taking the time to review EZOfficeInventory. We're really sorry that you're finding it difficult to navigate our app. We do have a search function in the cart section of our app. We also have an option to scan multiple items in one go by clicking 'Mass Scan' option (available at the top of the screen). Please schedule a demo with our product specialist and they will walk you through all these processes. Thanks!