--- title: "Engagedly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Engagedly the right Performance Management System solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143298/Engagedly/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Engagedly 4.6 (90) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Engagedly Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews SF Shedy F HRBPInsurance, 51 - 200 employeesUsed the software for: 1-2 years. “The platform supports employee development through performance reviews, regular check-ins, and continuous feedback, making it easier to monitor growth and development.“ July 14, 2026 SF Shedy F HRBPInsurance, 51 - 200 employeesUsed the software for: 1-2 years. “Gift Cards: I have not used this feature, so I am unable to provide an informed review of its functionality or overall value.“ July 14, 2026 SF Shedy F HRBPInsurance, 51 - 200 employeesUsed the software for: 1-2 years. “Goal tracking, continuous feedback, and structured performance review cycles help drive accountability, align individual objectives with business goals, and improve overall performance management.“ July 14, 2026 TH Tracey H VPElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years. “I'm not the best administrator, so perhaps it's because I'm an occasional user that I sometimes feel stuck.“ July 7, 2026 MK Mercy K Head of People and CultureOil & Energy, 201 - 500 employeesUsed the software for: More than 2 years. “Team collaboration: I also appreciate the exceptional support from Bhavya, our Account Manager, and the product team's responsiveness in addressing questions and implementing meaningful improvements.“ July 19, 2026 MO Mary O Chief Administrative OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The onboarding support was strong, and I have a dedicated customer service person who checks in regularly. When I have questions or need support I get quick responses, which I appreciate.“ July 12, 2026 ## Showing most helpful reviews Showing 1-25 of 90 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Head of People and Culture Used the software for: 3-5 years ### "Head of People & Culture" July 23, 2026 4.0 Overall, I appreciate the effort the team has put in to meet our needs and the continuous improvement. Pros Value for money: It's a one-stop platform for all our performance management and learning needs. Learning Curve: One of the things I value most is that the platform is constantly evolving for the better. Over the years, several enhancements I had previously suggested have been incorporated into the product, demonstrating the team's commitment to listening to customer feedback and continuous improvement. Team collaboration: I also appreciate the exceptional support from Bhavya, our Account Manager, and the product team's responsiveness in addressing questions and implementing meaningful improvements. Cons Objectives Module: While I know Engagedly well, new users often find the Objectives module difficult to navigate, particularly when setting and cascading goals. Simplifying this experience or providing more practical guidance would greatly improve adoption. Certificate Customization: Given that we've invested in the Performance Management, LMS, and Growth modules, it would be helpful to offer greater flexibility on certificate customization costs, as the additional charges limit our ability to maximize the LMS rewards. Mentoring Complete: The Mentoring Complete module is currently priced beyond what we can justify. More favorable pricing or bundled discounts for existing customers would make it much more accessible. Customer Advocacy Program: I recall discussions around a customer advocacy or brand champion initiative, but I haven't heard any updates since the initial conversations. I'd be interested to know whether the initiative is still planned, as I'd be keen to participate. Review Source R Reviewer Owner, RAC Consulting Used the software for: 3-5 years ### "Grow with Engagedly" July 21, 2026 4.0 Overall, Engagedly is a good performance, learning and growth system, who welcomes the opportunity to grow with its clients. Pros The best part of working with Engagedly is being a part of solutions. The Support and Development teams are quick to respond to our inquiries as well as our complaints. If a solution or modification cannot be made immediately, the teams do not hesitate to let us know how and when an enhancement would be available. The software itself is cutting edge, easy to learn (for the most part) and is a great value for the price. Cons The Engagedly team works very hard on keeping up with the Joneses. At times, I believe, that enthusiasm replaces the need to keep what has already been implemented up to speed. However, this aspect has improved over the past 6 or so months. Review Source R Reviewer HRBP Used the software for: 1-3 years ### "Experience with Engagedly" July 20, 2026 4.0 Value for Money: Very good. Engagedly combines multiple talent management features into a single platform, reducing the need for separate systems and providing good overall value. Learning Curve: Moderate. Administrators require training to effectively configure and manage the platform, while employees also need onboarding and guidance to navigate the system and utilize its features confidently. Security: Good. The platform offers role-based access controls and supports the secure management of employee data, giving confidence in data privacy and access management. Employee Performance: Excellent. Goal tracking, continuous feedback, and structured performance review cycles help drive accountability, align individual objectives with business goals, and improve overall performance management. Employee Management: Very good. The platform supports employee development through performance reviews, regular check-ins, and continuous feedback, making it easier to monitor growth and development. Team Collaboration: Good. Features such as social recognition, continuous feedback, and shared/contributing goals encourage collaboration, transparency, and alignment across teams. Gift Cards: I have not used this feature, so I am unable to provide an informed review of its functionality or overall value. Pros Comprehensive performance management capabilities, including OKRs, goal tracking, continuous feedback, and performance reviews. Easy to align individual goals with organizational goals, improving transparency and accountability. Recognition and social appreciation features help reinforce a positive workplace culture. Configurable review workflows that can accommodate different performance cycles and organizational needs. Responsive customer success team that is open to feedback and provides timely support. Cons While the learning module is useful for delivering and tracking training, its course authoring capabilities are quite basic. Creating interactive and engaging learning content is limited compared to dedicated Learning Management Systems (LMS). Review Source Verified Reviewer HR Analyst Used the software for: Less than 1 year ### "Great Experience with Engagedly for Performance Management Cycles" July 14, 2026 5.0 Positive it's been helpful and an easy to use tool. It is quick to help employees understand how to use and resolve issues as an admin. Pros User friendly interface, customizable to the organization, easy to use self service for EEs, good reporting functionality overall. Cons Limited reporting functionality in some respects for admins, HR has to take part in another process due to interface Review Source R Reviewer Director, Global People Operations Used the software for: 1-3 years ### "Good for Performance Management, but Steep to Configure and Navigate" July 14, 2026 3.0 It's an okay tool once configured, but that setup takes real time and effort. If you're looking for something that works well out of the box, this may not be the right fit. Pros It's a reliable platform for year-round performance management — employees always have clear visibility into where they stand. Cons Setup takes significant work, and the platform isn't very intuitive. Navigating between sections is clunky — I often have to return to the home page just to switch areas — and finding anything requires more effort than it should. It also has limited connectivity options, including no MCP support. Review Source MO Mary O. Chief Administrative Officer Used the software for: 1-3 years ### "Satisfied nonprofit customer" July 13, 2026 5.0 The onboarding support was strong, and I have a dedicated customer service person who checks in regularly. When I have questions or need support I get quick responses, which I appreciate. Pros Engagedly is easy to learn and implement, and it offers all of the employee performance-related features we need. I also appreciate the support I receive and the fact that the company is very open to feedback and suggestions. Cons I wish there were more affordable options available for small nonprofits that might not need all of the features that are offered. Review Source R Reviewer Payroll and Benefits Manager Used the software for: Less than 1 year ### "Great resource for Learning Management " July 12, 2026 4.0 Once items were shown to me and my team, regular maintenance has been easy. We have a Learning Administrator in place who maintains all information Pros It’s a very simple website. It was easy to learn and implement the website to cover all of our company’s LMS needs. Cons We found the we are unable to integrate with our HRIS system for automatic updates, so our employee updates must be done manually Review Source Bri W. Executive Business Administrator Used the software for: 3-5 years ### "Great tool for the price " July 10, 2026 4.0 Pros The customization in things like reviews was very helpful as well as being able to imitate other members - this is a very underrated feature! Cons The new UI has made it hard to find some things that used to be easily accessible like creating job titles. I wish the new UI was a little more intuitive Review Source Teressa M. People and Culture Experience Lead Used the software for: 3-5 years ### "Next Step to Success" July 9, 2026 4.0 Engagedly offers a wide range of high-quality modules, and our team is excited to work on even more in the future. I do think that some changes need to be communicated more effectively. Despite this, I would still choose this system over others. It is user-friendly, provides excellent value for the investment, and is definitely worth the money. Pros Engagedly has an excellent implementation process. Everything was clearly explained, and if anything was unclear, they guided us through it and provided outstanding support. My favorite feature of the learning module has been how easy it is to add courses or connect with other learning platforms. Setting up Single Sign-On (SSO) was also very straightforward, making access simple for our team. Additionally, the performance check-in process was easy to navigate and highly customizable, which was beneficial when managing multiple cycles. Cons I appreciate the frequent updates and changes to Engagedly, as they help tailor the platform to better meet customer needs. However, sometimes these changes feel overwhelming, especially in the area of goal setting. It has confused our managers, and overall, the user experience has not been as friendly as we would like. Review Source R Reviewer Senior Director, Total Rewards and HR Operations Used the software for: 3-5 years ### "Love the Platform, Keep focusing on the core product, and stop getting ADHD about "New" things" July 9, 2026 5.0 Absolutely love the platform and want to see it get even better. Implementation was easy and the team members that I work with are fantastic! \[sensitive content hidden\] are super responsive and the entire support team have been increadibly helpful. Pros Customization, and logical User interface, Price point is great, and I love the multiple features that the platform had to offer, like Performance Management, LMS and so much more. Cons Too many Modules that get half finished and then shelved. (Ie. 1:1s, feedback, groups)Focus on the existing modules and making them better before adding New ones. But if you are going to add a new one, consider a compensation module so you can complete the perfomance cycles. Review Source Chirag M. Software Development Engineer in Test Used the software for: 1-3 years ### "Amazing tool for Employee Performance and rating." November 10, 2020 5.0 My experience with Engagedly is best so far, with all the prons only. I would suggest this software to my peers/friends who are working at other companies too for using this tool as a Performance management tool. Easy to use and user friendly, user experience is far better in Engagedly than any other softwares. We can also view the previous history of what ratings we achieved in previous quarters, so that we don't need to save that thing somewhere else. Easily accessible at one place. Pros Here are few things which I loved the most in Engagedly: 1) Add/Remove goals and can view the goals achieved in percentage 2) Set a skill/course for upgrading ourselves in roadmap 3) Manager-Employee Ratings and reviews 4) Easy dashboard access 5) Feedback received, feedback shared by managers to employees 6) Learning space 7) My teams can also be viewed across organisation. Cons No cons as of now. Everthing is upto the mark. One suggestion I have here is get a more decent/in-depth "walk me through the website", since it is little difficult for users to see which feature is used for what purpose. Review Source R Reviewer Investment Advisor Used the software for: Less than 1 year ### "Engagdly App - Individual user" May 15, 2023 3.0 The Engagedly platform has significantly reduced the time and effort required for new hire onboarding at the company. Additionally, employees can use it as a reference tool for work-related queries as all necessary courses are uploaded to the platform. Pros Easiness of use Cost-effective and time-efficient for training sessions, making it an excellent option for companies looking to streamline the onboarding process for new employees.A good solution for evaluating employee performance in big corporations. Cons Does not offer a comprehensive HR management solution.It does not provide the courses time to be completed,it does not have personalization based on user preferences Review Source R Reviewer Executive Assistant Used the software for: 3-5 years ### "My Experience" July 9, 2026 4.0 It's very easy for me as a program manager. The response to help desk tickets is always very quick. Our reps are always happy to join our orientation calls for each new cycle and they provide great information. Pros The matching tool is wonderful. It really helps us get the right fit for our matches in our mentoring program. Cons It doesn't sync with Outlook for the meeting invitations or communication between mentor and mentee, so it becomes another application that they have to log in and check or they don't use it and just communicate through email. Review Source R Reviewer VP Used the software for: 1-3 years ### "Happy customer" July 8, 2026 5.0 It's been a valuable tool to provide feedback to employees and capture valuable milestones. The Engagedly team is quite responsive and always eager to assist. Pros Flexibility. The tool is versatile and allows for multi-rater feedback, and fosters collaboration between managers and subordinates. Cons Hard to say. It's been great since Day One. I'm not the best administrator, so perhaps it's because I'm an occasional user that I sometimes feel stuck. Review Source John S. Director of Operations Used the software for: 1-3 years ### "Very positive. The support team has been great during the rollout process." October 30, 2017 5.0 Pros A LOT of features that academic research has proven are necessary for employee engagement. Clean layout. I like how you can turn items on or off. This was especially useful so I didn't overwhelm my team. Cons Not 100 percent intuitive but this goes away with time in the program. The IT team is also great at explaining how things work AND changing things to make it easier Review Source Moataz E. MC Manager Used the software for: Less than 1 year ### "Good app" December 8, 2021 4.0 Pros The product is perfect to use for the employees internally and easy to use. Cons Needs a software for Mac like Mac App and mobile app Review Source R Reviewer Logistics Assistant Used the software for: 1-3 years ### "Performance Management Made Easy" March 15, 2019 5.0 Integrated the entire performance management process into one amazing system. No more back and forth emails, different documents for different metrics etc. Pros It changed the way we do our performance management from an annual event to more of an ongoing process. The goal check-ins make it possible for employees to track their performance on a regular basis. It’s also great that I can do my entire performance appraisal, including 360 reviews, from one system. Cons It is very difficult to use especially for a new user. I needed two training sessions to get it. Review Source Paul M. Director of Human Resources Used the software for: Less than 1 year ### "Great tool for 360 feedback and performance management" October 23, 2017 5.0 Continuous valuable feedback for our associates. Provides a way for me to ensure managers are regularly checking in with their direct reports. Pros Checks all the boxes for the features I was looking. 360 feedback, 1:1 feedback, Ad hoc feedback so that information is coming in real time. Nice goal setting/linking tool as well. Cons There is no mobile app available yet. I feel having that function can reinforce engagement across the workforce. Review Source R Reviewer IT Manager/Advisor Used the software for: Less than 1 year ### "Does what we were needing in a simplistic experience" October 23, 2017 5.0 Yes I would and I have to many contacts. Pros The flexibility and forward thinking of the product was key in selecting Engagedly as well as the ease of use for our managers and staff. Cons My main con would be that some actions are not real intuitive/hidden. I also would like to see the rewards piece thought out more. Example would be, budgets be assigned to individuals on giving. Review Source VN Victoria N. HR Generalist Used the software for: Less than 1 year ### "More than just software. Your company needs this!" January 7, 2020 5.0 Overall, I couldn't recommend this software enough. It's challenging our employees to look at their goals, check-in their progress, and all while knowing it is going to affect and roll up to their performance review. If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. If they do have to take extra time to test things on their end, they communicate this so you're not left wondering anything. From a cost perspective, to all that the software offers, and complete with an excellent support system - you cannot go wrong. 12/10 would recommend. Pros It's hard to pinpoint what I like the most. I enjoy each module and its respective functionality. I will say the surveys have shaped our 2020 goals for us in HR. Being able to get employee pulses and feedback, all with easy reporting, really let us know what needs to change and what can be improved. Sending something just for fun is great too. I've enjoyed challenging people to set goals as well. Transparency is huge and it's great that our employees can see exactly HOW they are making a difference. Cons Perhaps the only thing that's been an issue is not being able to report on an employee after they have been blocked, or terminated, from the system. There's an easy enough workaround to unblock them, go back and find what you're looking for, and then block them again. Maybe there is a solution I just don't know about yet! Review Source R Reviewer Operations Manager Used the software for: Less than 1 year ### "Keeping your team in the loop. Should have an app to go with this." September 10, 2016 4.0 Engagedly is easy to use, however trying to add team pictures is rather difficult. There are team events and pictures that we would like to share and I have not been able to see this as an option. Adding links is easy to do. It has been rather difficult to keep the interest of our work team and garner participation. It requires several personal email attempts to remind our team to use this. If there was an app to go along with this, I believe our reps would be more willing to participate with this service. The lack of participation could be due to the fact that very few people log onto an actual computer and do most of their communication via their phones. We want to keep our team in the loop and keep it on a professional level and this is the correct platform to do this. Pros The professional platform is a great way to communicate with your team. Great way to keep the dialogue open for new team members and foster camaraderie. Cons Difficult to have voluntary team participation. Most likely since they have to log in to a desk top to have easy access. Review Source R Reviewer Training Manager Used the software for: Less than 1 year ### "Exceptional Platform and Customer Service" May 22, 2018 5.0 Pros This software is extremely intuitive for all involved. I researched 8 of the top platforms my competitors were using and decided to go with Engagedly over them all. The platform offered everything I wanted and they are constantly growing and improving their offerings. The price was extremely competitive. The technical support is very quick and helpful! Cons Honestly, I like everything about this software and where it's going. The things I feel are missing, are currently in the works to be launched, so I have nothing negative to say. Review Source Ayman S. Customer Development Director Used the software for: 1-3 years ### "Excellent Tool and very effective way of team building" May 17, 2017 5.0 We started using engagedly for more than a year now. We, as a team, very happy with the tool and how it helped us to share feedback and share knowledge easily. I user it to log the performance of each one during the year. that makes my team appraisal effective and efficient. What we also liked, it creates new way of sharing the feedback and encouraging the team. Review Source Aspen J. B. Account Manager Used the software for: Less than 1 year ### "Love engagedly! It has been tremendous for performance reviews! " October 23, 2017 5.0 Ease of performance reviews! Pros That ability to create groups and share. We have used this as an interactive platform for many activities related to work and even some not related to work. Review Source AA Ahmad A. Ceo Used the software for: Less than 1 year ### "Amazing solution. " October 23, 2017 5.0 Pros It helps in changing the company's culture. Its a total game changer The ability to praise once someone says something good. The employee reviews. Etc Cons I hoped they had an HR solution with it as well. Ability to put hiring requests then followup on them. Attendance system All these if out it will be a complete solution. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.