---
title: "Engagedly Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Engagedly the right Performance Management System solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/143298/Engagedly/reviews/"
page_type: "reviews"
language: "en"
---

Engagedly

4.6 (90)

[View alternatives](https://www.capterra.com/p/143298/Engagedly/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of Engagedly

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

SF

Shedy F

HRBPInsurance, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform supports employee development through performance reviews, regular check-ins, and continuous feedback, making it easier to monitor growth and development.“

July 14, 2026

SF

Shedy F

HRBPInsurance, 51 - 200 employeesUsed the software for: 1-2 years.

“Gift Cards: I have not used this feature, so I am unable to provide an informed review of its functionality or overall value.“

July 14, 2026

SF

Shedy F

HRBPInsurance, 51 - 200 employeesUsed the software for: 1-2 years.

“Goal tracking, continuous feedback, and structured performance review cycles help drive accountability, align individual objectives with business goals, and improve overall performance management.“

July 14, 2026

TH

Tracey H

VPElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I'm not the best administrator, so perhaps it's because I'm an occasional user that I sometimes feel stuck.“

July 7, 2026

MK

Mercy K

Head of People and CultureOil & Energy, 201 - 500 employeesUsed the software for: More than 2 years.

“Team collaboration: I also appreciate the exceptional support from Bhavya, our Account Manager, and the product team's responsiveness in addressing questions and implementing meaningful improvements.“

July 19, 2026

MO

Mary O

Chief Administrative OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“The onboarding support was strong, and I have a dedicated customer service person who checks in regularly. When I have questions or need support I get quick responses, which I appreciate.“

July 12, 2026

## Showing most helpful reviews

Showing 1-25 of 90 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chirag M.  
Software Development Engineer in Test  
Computer Software  
Used the software for: 1-2 years

### "Amazing tool for Employee Performance and rating."

November 2, 2020

5.0

My experience with Engagedly is best so far, with all the prons only. I would suggest this software to my peers/friends who are working at other companies too for using this tool as a Performance management tool. Easy to use and user friendly, user experience is far better in Engagedly than any other softwares. We can also view the previous history of what ratings we achieved in previous quarters, so that we don't need to save that thing somewhere else. Easily accessible at one place.

Pros

Here are few things which I loved the most in Engagedly: 1) Add/Remove goals and can view the goals achieved in percentage 2) Set a skill/course for upgrading ourselves in roadmap 3) Manager-Employee Ratings and reviews 4) Easy dashboard access 5) Feedback received, feedback shared by managers to employees 6) Learning space 7) My teams can also be viewed across organisation.

Cons

No cons as of now. Everthing is upto the mark. One suggestion I have here is get a more decent/in-depth "walk me through the website", since it is little difficult for users to see which feature is used for what purpose.

Review Source

BW

Bri W.  
Executive Business Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for the price "

July 9, 2026

4.0

Pros

The customization in things like reviews was very helpful as well as being able to imitate other members - this is a very underrated feature!

Cons

The new UI has made it hard to find some things that used to be easily accessible like creating job titles. I wish the new UI was a little more intuitive

Review Source

OH

Omar H.  
Investment Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Engagdly App - Individual user"

May 12, 2023

3.0

The Engagedly platform has significantly reduced the time and effort required for new hire onboarding at the company. Additionally, employees can use it as a reference tool for work-related queries as all necessary courses are uploaded to the platform.

Pros

Easiness of use Cost-effective and time-efficient for training sessions, making it an excellent option for companies looking to streamline the onboarding process for new employees.A good solution for evaluating employee performance in big corporations.

Cons

Does not offer a comprehensive HR management solution.It does not provide the courses time to be completed,it does not have personalization based on user preferences

Review Source

FT

Famia T.  
Executive Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "My Experience"

July 8, 2026

4.0

It's very easy for me as a program manager. The response to help desk tickets is always very quick. Our reps are always happy to join our orientation calls for each new cycle and they provide great information.

Pros

The matching tool is wonderful. It really helps us get the right fit for our matches in our mentoring program.

Cons

It doesn't sync with Outlook for the meeting invitations or communication between mentor and mentee, so it becomes another application that they have to log in and check or they don't use it and just communicate through email.

Review Source

TH

Tracey H.  
VP  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Happy customer"

July 7, 2026

5.0

It's been a valuable tool to provide feedback to employees and capture valuable milestones. The Engagedly team is quite responsive and always eager to assist.

Pros

Flexibility. The tool is versatile and allows for multi-rater feedback, and fosters collaboration between managers and subordinates.

Cons

Hard to say. It's been great since Day One. I'm not the best administrator, so perhaps it's because I'm an occasional user that I sometimes feel stuck.

Review Source

John S.  
Director of Operations  
  
Used the software for: 1-2 years

### "Very positive. The support team has been great during the rollout process."

October 27, 2017

5.0

Pros

A LOT of features that academic research has proven are necessary for employee engagement. Clean layout. I like how you can turn items on or off. This was especially useful so I didn't overwhelm my team.

Cons

Not 100 percent intuitive but this goes away with time in the program. The IT team is also great at explaining how things work AND changing things to make it easier

Review Source

Moataz E.  
MC Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Good app"

December 6, 2021

4.0

Pros

The product is perfect to use for the employees internally and easy to use.

Cons

Needs a software for Mac like Mac App and mobile app

Review Source

Daniel M.  
Logistics Assistant  
Sports  
Used the software for: 1-2 years

### "Performance Management Made Easy"

March 13, 2019

5.0

Integrated the entire performance management process into one amazing system. No more back and forth emails, different documents for different metrics etc.

Pros

It changed the way we do our performance management from an annual event to more of an ongoing process. The goal check-ins make it possible for employees to track their performance on a regular basis. It’s also great that I can do my entire performance appraisal, including 360 reviews, from one system.

Cons

It is very difficult to use especially for a new user. I needed two training sessions to get it.

Review Source

Paul M.  
Director of Human Resources  
  
Used the software for: Less than 6 months

### "Great tool for 360 feedback and performance management"

October 19, 2017

5.0

Continuous valuable feedback for our associates. Provides a way for me to ensure managers are regularly checking in with their direct reports.

Pros

Checks all the boxes for the features I was looking. 360 feedback, 1:1 feedback, Ad hoc feedback so that information is coming in real time. Nice goal setting/linking tool as well.

Cons

There is no mobile app available yet. I feel having that function can reinforce engagement across the workforce.

Review Source

Jason F.  
IT Manager/Advisor  
Insurance  
Used the software for: 6-12 months

### "Does what we were needing in a simplistic experience"

October 18, 2017

5.0

Yes I would and I have to many contacts.

Pros

The flexibility and forward thinking of the product was key in selecting Engagedly as well as the ease of use for our managers and staff.

Cons

My main con would be that some actions are not real intuitive/hidden. I also would like to see the rewards piece thought out more. Example would be, budgets be assigned to individuals on giving.

Review Source

VN

Victoria N.  
HR Generalist  
Information Technology and Services  
Used the software for: 6-12 months

### "More than just software. Your company needs this!"

January 6, 2020

5.0

Overall, I couldn't recommend this software enough. It's challenging our employees to look at their goals, check-in their progress, and all while knowing it is going to affect and roll up to their performance review. If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. If they do have to take extra time to test things on their end, they communicate this so you're not left wondering anything. From a cost perspective, to all that the software offers, and complete with an excellent support system - you cannot go wrong. 12/10 would recommend.

Pros

It's hard to pinpoint what I like the most. I enjoy each module and its respective functionality. I will say the surveys have shaped our 2020 goals for us in HR. Being able to get employee pulses and feedback, all with easy reporting, really let us know what needs to change and what can be improved. Sending something just for fun is great too. I've enjoyed challenging people to set goals as well. Transparency is huge and it's great that our employees can see exactly HOW they are making a difference.

Cons

Perhaps the only thing that's been an issue is not being able to report on an employee after they have been blocked, or terminated, from the system. There's an easy enough workaround to unblock them, go back and find what you're looking for, and then block them again. Maybe there is a solution I just don't know about yet!

Reason for choosing Engagedly

Features and cost. This had everything we were looking for, and then some, all for a great price.

Review Source

JW

Jennifer W.  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Keeping your team in the loop. Should have an app to go with this."

September 7, 2016

4.0

Engagedly is easy to use, however trying to add team pictures is rather difficult. There are team events and pictures that we would like to share and I have not been able to see this as an option. Adding links is easy to do. It has been rather difficult to keep the interest of our work team and garner participation. It requires several personal email attempts to remind our team to use this. If there was an app to go along with this, I believe our reps would be more willing to participate with this service. The lack of participation could be due to the fact that very few people log onto an actual computer and do most of their communication via their phones. We want to keep our team in the loop and keep it on a professional level and this is the correct platform to do this.

Pros

The professional platform is a great way to communicate with your team. Great way to keep the dialogue open for new team members and foster camaraderie.

Cons

Difficult to have voluntary team participation. Most likely since they have to log in to a desk top to have easy access.

Review Source

SS

Shereen S.  
Training Manager  
  
Used the software for: 6-12 months

### "Exceptional Platform and Customer Service"

May 14, 2018

5.0

Pros

This software is extremely intuitive for all involved. I researched 8 of the top platforms my competitors were using and decided to go with Engagedly over them all. The platform offered everything I wanted and they are constantly growing and improving their offerings. The price was extremely competitive. The technical support is very quick and helpful!

Cons

Honestly, I like everything about this software and where it's going. The things I feel are missing, are currently in the works to be launched, so I have nothing negative to say.

Review Source

AS

Ayman S.  
Customer Development Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Tool and very effective way of team building"

September 28, 2016

5.0

We started using engagedly for more than a year now. We, as a team, very happy with the tool and how it helped us to share feedback and share knowledge easily. I user it to log the performance of each one during the year. that makes my team appraisal effective and efficient. What we also liked, it creates new way of sharing the feedback and encouraging the team.

Review Source

Aspen B.  
Account Manager  
  
Used the software for: 6-12 months

### "Love engagedly! It has been tremendous for performance reviews! "

October 18, 2017

5.0

Ease of performance reviews!

Pros

That ability to create groups and share. We have used this as an interactive platform for many activities related to work and even some not related to work.

Review Source

AA

Ahmad A.  
Ceo  
  
Used the software for: 6-12 months

### "Amazing solution. "

October 19, 2017

5.0

Pros

It helps in changing the company's culture. Its a total game changer The ability to praise once someone says something good. The employee reviews. Etc

Cons

I hoped they had an HR solution with it as well. Ability to put hiring requests then followup on them. Attendance system All these if out it will be a complete solution.

Review Source

AS

Angela S.  
Customer Service Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It's the first time using a system like this and I like it."

October 19, 2017

5.0

It makes it easy to communicate with all office team members. It keeps me on track with my goals by giving me reminders.

Pros

It's easy to use. email notifications inform you of real time entries. We created a separate team for our health and wellness program. It helps keep us motivated and on track!

Cons

I don't have anything to compare it to. There isn't anything that I don't like about it. I am not great with computers and engagedldy was super easy to use.

Review Source

EG

Elizabeth G.  
HRIS Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Engagedly Review "

June 24, 2024

4.0

Pros

It is very user friendly and easy to use

Cons

There hasn't been too much yet, but being able to assign the super admin users on our own would be much easier

Review Source

AC

Andrelyn C.  
Cashier  
Food & Beverages  
Used the software for: I used a free trial

### "Here Helpful "

January 25, 2021

5.0

I love it . Definitely gonna spend my money here continuously.

Pros

The product is so superb. I love that they have what I need. It’s very affordable and it really helps me a lot in doing the things I want for myself. Well done to this company.

Cons

The product is very good but I had a doubt that it can’t last long because it’s cheap but I’m glad that it’s not. So good. I love it.

Review Source

AC

Arnab C.  
Vice President  
Computer Software  
Used the software for: 6-12 months

### "Definitely worth trying out... We were pleasantly surprised..."

September 29, 2015

4.5

Pros

The product is very easy to use, navigate and uses the current web 2.0 usability. The implementation is very effective with the full support from the vendor. The functions of the software meet most of our requirements for 360 degree performance management with an additional layer of gamification.

Cons

The product could use additional features in reporting and analytics but they have been doing new releases towards that.

Review Source

MV

Malou V.  
Mng  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Engage your Team, Grow your Culture"

August 23, 2016

5.0

So far we have been working on the back end of the software for about 30 days and then we went live with certain modules and it is picking up speed and we are finding more ways to enjoy the connection with our team, especially since we are all remote.

Pros

Fun and engaging...

Cons

Like it to also have a texting option.. for our non email users for the social media piece for sure but for alerts.

Review Source

TM

Tushar M.  
Account Executive  
Internet  
Used the software for: 1-2 years

### "Great tool for performance reviews"

October 4, 2022

4.0

Pros

It makes the process of performance review easy, standardized, and transparent.

Cons

Haven't found any yet, it's pretty easy to use and fulfills the requirement of doing appraisals

Review Source

KM

Kyle M.  
Quality Analyst  
Education Management  
Used the software for: 6-12 months

### "Easy to use - great features!"

November 14, 2017

5.0

Pros

The software is easy to use and get accustomed to - with lots of great features! Works great to get to know others in the organization.

Cons

It is hard to compare , but I wish there was a mobile app version available to use. Not too complicated to use the software.

Review Source

AH

Amy H.  
  
  
Used the software for:

### "Engagedly Review"

September 7, 2016

5.0

Engagedly has been a great tool in connecting our teams which are spread around the world. We have not yet begun to use the full features of the software, but have found it very easy to implement, and extremely easy to use. We are looking forward to moving our performance review process into Engagedly. The job description library and opportunity for 360 degree feedback will make the process more streamlined and transparent for our team members. Our HR team is happy to make the move from paper sytem, to one centralized online tool!

Review Source

MS

Melissa S.  
HR Lead  
Computer & Network Security  
Used the software for: 1-2 years

### "Engagedly Review"

September 13, 2018

5.0

Pros

The Engagedly software makes it very easy distribute and track training, reviews, and surveys. It is very user friendly.

Cons

One thing I would like to see is a live chat option. The support team is typically pretty quick but it is always helpful to be able to fix the problem as you are working on it.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.