Who Uses This Software?

All of the Internet. North America, South America, Europe, Australia and Most of Asia.


Average Ratings

36 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month/user
  • Pricing Details
    Best Rate: $4.16/Month with Yearly Plan of $49.95.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • PureVPN
  • www.purevpn.com/
  • Founded 2006
  • Hong Kong

About PureVPN

VPN solution for Windows that protects against 3rd party spying, accessing restricted websites, and ISP speed throttling.


PureVPN Features

  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Anonymous Browsing
  • DNS Leak Protection
  • Kill Switch
  • Multi-Language
  • Multi-Protocol
  • Peer-to-Peer
  • Policy Management
  • Remote Access
  • Web Inspection

PureVPN Reviews Recently Reviewed!


Capterra loader

PureVPN for Super Secure Privacy

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Able to securely surf the web

- Multiple options to select which country you were connecting from

- Supported multiple devices

- Easy payment options such as paypay, credit card, and gift cards.

- Multiple device support for same account

- Able to securely surf the net from local wifi

- Easy to navigate UI

Cons: - Cost is a little steep compared to other app

- A little difficult to configure to work with third party apps

Overall: I found PureVPN easy to use. It is one of the most popular VPN's on the market, and they are constantly improving it. At the time I originally purchased it, it was limited to a few devices, but it now supports everything from pc's to Amazon Firesticks. It has an internet kill switch to take down your internet if there is a disruption or senses something isn't quite right. Technical support is fast and very easy to deal with. I didn't find that it slowed down my internet at all, which is one of the things I was looking for when purchasing a VPN. It works on almost any os device you can think of. I like that I can go into a coffee shop turn it on and feel I am surfing safely. I found the setup and initial configuration on my laptop pretty easy, as well as on my phone. I would highly recommend this app to anyone looking to protect themselves on the internet.

Capterra loader

PureVPN is one of the best VPN I have used

Nov 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PureVPN turns out to be one of the best I have used and still using it because I bought their 2 years plan few months back and have been enjoying it. Their customer service is very fast to attend to queries and get any problem solved. The anonymity level of any of their VPN servers is always beyond average and on most servers that I use I do get 100%. PureVPN I can simply say is the best VPN for me that I have and equally affordable than other VPN services and they equally have a dedicated IP for personal use. I will recommend this VPN service to anyone interested in getting a VPN for personal use.

Cons: PureVPN is good but one thing I rarely don't like about their service is not allowing users of their service to download their various applications without having to login. This happened to me when I wanted to download their iOS app but it prompt me to the order page for me to purchase because I was not logged in. I will suggest they make their app available for download without having to login to their website. Though all servers that I have used none was blacklisted but some are really not fast and slow down internet connection.

Overall: PureVPN is good and they provide good service because they offer one of the best services out there and equally have a good customer care agents who can help you out when you have any issues with using their services. I will continue using PureVPN for now and I do hope they continue improving their services to satisfy clients needs.

Best VPN for Business needs and for normal day to day user.

Sep 29, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Top notch customer support.

2. Internet Kill Switch

3. Number of server locations.

4. Well defined selection modes for your business needs.

5. Remote secure access

Cons: User interface for the apps can be improved.

Overall: I could use the app both on my mobile and several other computers at the same time with a single account. Usually other VPNs have limited server locations but with this I was able to find a server where ever my business took me and also with my teams spread across 4 continents.

PureVPN is a decent vpn choice for medium size industry!

Jan 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 750+ servers in 141 countries Five simultaneous connections Support for OpenVPN, Layer 2 Tunneling Protocol (L2TP)/Internet Protocol Security (IPSec), Point-to-Point Tunneling Protocol (PPTP), Secure Socket Tunneling Protocol (SSTP), and Internet Key Exchange version 2 (IKEv2) VPN protocols WiFi security Dedicated IP NAT firewall Distributed Denial of Service (DDoS) protection

Cons: IPv6, DNS and WebRTC leaks detected Connection issues on select servers Many complaints Hard to verify security features and claims

Capterra loader

Good Server with PureVPN

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have paid vpn.

1. Have many server

2. Stable server

3. Always low ping

4. Have catagory for manage you want used.

Cons: I have paid vpn. i never have problem using this vpn.

so, for me is most good vpn, i recommended for you.

Overall: PureVPN have promo like lifetime.

so. i recommended take it before gone :)

Capterra loader

Purevpn review

Dec 06, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Protocol support; pure vpn is one of the very few in its category that supports a wide variety of protocols, ranging from ipsec to pptp all in a bid to provide a strong online security presence and unmatched speed.

Encryption; due to a common attack popularly referred to as the bruge force attack, purevpn based its services on a 256bit encryption which is the standard for fighting against the earlier mentioned menace.

Advanced features; as against some other vpn networks out there, pure vpn has a list of extended features that ranges from kill switch to multiple connection support.

Torrent supporr; despite the fact that the powers that be are working against torrenting as of recent, the devlopers of purevpn fully support the idea of torrenting and this vpn is torrent friendly.

Cons: Download speed; sometimes the speed of coping something off the internet gets irritably slow and unbearable.

Customer service; the customer service assistant representatives working over there at purevpn have no grasp on what's going on with their company as they are barely helpful with queries.

Logs policy; purevpn claims to be conscious of your security by not keeping track of whatever it is you do, it's a big fat lie as they do in some way store your activities.

Capterra loader

Just Perfect

Dec 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works perfect in different devices (iOS, Mac and windows), good for personal privacy and stream services from different countries.

Overall: privacy and streaming

Capterra loader

A nice interface and good connection with several ip addresses worldwide

Apr 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: More than 100 ip addresses available worldwide, is a very useful software that allows me to connect from various places by accessing music videos, profiles of actors, video blogs and blogs and other interests.

Cons: Sometimes the ip are not completely reliable and end up overlapping the IP address of origin, generating problems to be able to enter the pages that I want

Overall: An aesthetically pleasing program, with a first-line technical service that allows me to solve the software's operational problems while I enjoy the same

I feel secured!

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use and very speedy is the what I like most about this software. Customer service is also top notch.

Awesome software, use it all the time and never fails

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It just works. Almost never have any issues connecting to a VPN line. Nice command line options to be able to use scripts with it.

Cons: If I had to pick one it would be nice to be able to connect to a particular country and choose to just refresh the ip address. Besides that I can't think of any.

Capterra loader

Fast VPN service for economical price iIhave used for internet surfing really outstanding.

Jul 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VPN software is used worldwide with the 100 ip addresses. This VPN (Virtual Private Network) is really an anti-spam and it protects our IP. It provides a good opportunity in treating web management effectively. It has a tremendous number of server locations.

Cons: I would say VPN is quite easy to use but the only limitation is that sometimes it get disconnect. I tried my best to resolve this issue but I could not make it happen and i found its customer service was taking too long to resolve that issue but ultimately it is working perfectly.

Simple and Fast VPN

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how PureVPN supports several VPN protocols, including: IKEv2, L2TP, PPTP, OpenVPN, and SSTP.

Cons: It can be difficult to get online sometimes.

Overall: Easy to use VPN for all devices.

PureVPN was the best VPN solution I have tested and implemented for my clients.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use for non-technical users to actually launch and utilize this product. The features available were more than I've found I needed or would use, which is a bonus. So far it's proven to be very secure, especially in contrast to the first few I tested and had issues with timing out etc.

Cons: Customer support was a little slow responding to an issue I had, but still helped to line it out. Other than that so far so good.

Honestly it's an average OK experience

Jul 04, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's a cheap and affordable solution. Install, logon to the appropriate location, and I am well-protected from prying "eyes" of the internet. It has a number of locations which I can logon remotely, and I can configure it to auto-login upon computer startup.

Cons: But...it can be slow in connecting to international servers. Sometimes, it takes a while to locate the nearest and right servers remotely. Worse thing is that I found out that it causes conflicts with my local internet connection. (for my case, not sure if this is a common issue for other users) I had to troubleshoot and ultimately I discovered that PureVPN is the culprit.

It also can cause conflicts with chrome extensions when enabling PureVPN extension in Chrome browsers. Hence, I had to disable it in order to get things working properly again. What a letdown sometimes!

Overall: Good protection and privacy from the internet

Good VPN service for a reasonable price

Dec 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: VPN works well, with great servers worldwide. The available mobile apps are a definite plus. I've never experienced traffic issues.

Cons: Android app use feels a little bit clunky. Honestly though, I don't know how I'd make this better for the functionality offered.

An amazing virtual private network client

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It works on multiple machines, its very fast, its very customizable. When there was an issue with the software the developers notified the users and remedied the issue in a very prompt manner. Its also VERY affordable if you buy the multiple year contract.

Cons: For a few days only the connection was slower than usual.

Overall: Amazing!

Nicely built VPN with great service

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Literally works every time - no issues. There are many different servers available which is always a bonus. I like the ease of use and the yearly cost to reduce the overall price.

Cons: Although a little slow at times to respond, the customer service was good. Smartphone apps are a little iffy.

Overall: Really nice for our needs!

Fast and Functional VPN Service for the Price

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how fast and reliable this VPN service is! The settings are great, the configuration is straightforward and the functionality is seamless.

Cons: I have no complaints. This is the first VPN service I've used that's worked as advertised and intended without any hiccups.

Overall: Seamless security, anonymity and privacy!

Capterra loader

Gets the job done

Feb 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Ton of supported country servers and the speeds are pretty fast. It makes things easy when we need a VPN for business needs.

Cons: Ultimately not the solution I personally went with (for other reasons), but the only con I can find is that some sites can detect your VPN address as a spam IP.

Outstanding!

Jun 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Customer Service is beyond amazing. This is a team that puts the customer experience first and foremost. They really care. In the rare occasion that customer support is needed, (billing, accounts, etc.), there is live online chat, their product-knowledge is excellent and PureVPN goes out of it's way to make you feel appreciated and satisfied in problem-solving. This is probably the best and most secure consumer VPN product in the world right now.

Good VPN software, but my experince was regular with this software. The functionality is low, basic

May 29, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Good VPN for some applications for navigate with ip from another countries. Easy to use, It does not require a lot of resources.

Cons: I used this software to see Netflix content from another country, but it was impossible because The VPN was detected. Also, the bandwidth is low.

Seamless service

Jun 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After the initial difficulty getting online with this service (seems everything is case sensitive), it has worked flawlessly. In their example of how to set it up, there seems to be a mistake. One show the sign in as VPN while another shows Vpn. Only one works. After you get the correct one, it works great. Also just chatted with customer service and they were more than helpful (Dmitry).

Capterra loader

A VPN service that actually works and the price is right

Feb 16, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: There seem to be a lot of servers or locations available with Pure VPN, so I always find a way around what I need using it. Easy to use, and, the best part; it will work every time, which is more than I can say for most VPN services.

Cons: Ease of use is not great, and the interphase needs a bit of improving in my opinion. Could be cleaner. I had issues with a couple of websites as well, with flagging.

Overall: reliable VPN service

VPN with speed

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Performance with P2P is awesome (where most other VPN suffers).

Streaming speed is also great as I was able to watch movies on Netflix without any buffer issues.

Cons: Don't have any VPN servers in Onatrio Canada.

setup

Jun 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I was impressed with customer support to get me through the initial hurdles of the unexpected turns one always encounters with setup. The customer service reps were very quick with the connections and were knowledgeable and patient to explain even the seemingly dumbest question they may have heard that day. A great way to impress and win over new customers!

Great for Online Streaming!

May 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: With Purevpn, I am able to unblock and watch several different entertainment channels which are otherwise blocked from my location. I have been using it for over an year! Even the mobile apps are stable and easy to use! The most highlighted benefited would be multi login as I am using 5 devices under one account. That's awesome!

Takes a little:

Jun 13, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Takes a little time to get used to it could be a bit more used friendly. I'm not the only one to think this, as I have friends in Australia and New Zealand who have looked at the offer and they have all said to much hassle although they have like the security side of things.... Thanks David.

I used this to surf the Internet

Apr 14, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: I compared a lot of VPNs and I thought this one competitively priced compared to some of the others.

Cons: Even though this VPN was priced better than many others, I did not work as smoothly and was not as easy to use.

Easy to use

Apr 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy and simple

Cons: no one

Overall: If you need a VPN for any circumstance Pure offers a lot of different connections. The iOS interface and the PC client is easy and simple to use.

awesome service

Jun 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: dmitry yusenko their staff member gave me full support on line through team viewer and set up my vpn router!!!!

pure vpn rocks the best service money can buy ecxellent 247support!!

I've used PureVPN when connecting to public WiFi spots all over the world.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: There are many open servers in Europe and on the East Coast of the U.S.A that make the connection fast.

Cons: I wish there were more open servers on the Pacific Northwest part of the U.S., as I do most business from that location.

Best VPN EVER!!!

Jun 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Everytime I have a problem, they can fix it, they are so knowledgeable and friendly. They are my first VPN service and hopefully my last. :)

Amazing, it works 24/7.

Jun 18, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Amazing software.

Even better support, be sure to give Dmitry Yushenko a raise!

Fast, friendly and clear support.

Best of wishes.

My PureVPN experience

Sep 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User-friendly interface, different protocol options, on-demand connect.

Cons: Almost all servers are available only for premium account.

Overall: The free option is not so useful for me, as I wan not able to connect to free servers, so I chose another App for iOS.

Best vpn around

Jun 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: And they have best support

Simple to use VPN

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: It's hard to find a VPN that does everything you need it to at the right price, this is the best I've found

Cons: The user interface isn't the sleekest ever but it does the job just fine for me and my team. Thanks.