# PureVPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PureVPN the right VPN solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143321/PureVPN/reviews --- PureVPN 4.3 (80) [View alternatives](https://www.capterra.com/p/143321/PureVPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PureVPN Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AP Andy P DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I like the way that you have the option to add a dedicated ip (so that you always have the same ip address) as it can help reduce problems when using VPNs with social networks.“ June 5, 2024 AP Andy P DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I didnt find it as reliable as other vpns like Tunnelbear and Nord VPN.“ June 5, 2024 Sayma B IT TechnicianEducation Management, 51 - 200 employeesUsed the software for: I used a free trial. “It's really affordable if you get the monthly plans compared to others out there and so the value for money is good.“ June 17, 2024 Lawrent M ownerEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “It has a decent number of servers and locations, but it lacks some features like port forwarding.“ November 12, 2022 EM Emily M Speech and language therapistHospital & Health Care, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Additionally, it has strong security protocols while using it.“ October 15, 2023 CM Clint M Computer Support AnalystGovernment Administration, 201 - 500 employeesUsed the software for: More than 2 years. “The functionality was very lacking, VPN disconnects often and slows your connection significantly“ February 11, 2022 Sayma B IT TechnicianEducation Management, 51 - 200 employeesUsed the software for: I used a free trial. “Really simple to use, get to choose from various locations.“ June 17, 2024 Ahmed O Networks EngineerEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “IPs are mostly blacklisted and not suitable to be used in any secured platform.“ February 4, 2021 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Juan Carlos G. Lider de area de desarrollo IA Information Technology and Services Used the software for: 6-12 months ### "Simple and clean VPN" August 28, 2019 5.0 This is an amazing piece of sotware it does what it sais, its fast and reliable. Also it pass througth most of internet restrictionsn in my work netfwork and allow me to privatly navigate thorugth the internet. I love it <3 Pros Easy setup Several servers (republica dominicana server rules) Fast conection Pass througth internet restrictions Allows me to play league of legends can use on more that 1 machine. Cons Its a bit expensive but it is worth. Some times disconect but it quickly reconect. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Sadly i changed form this to nord cause teh price but im going back to Pure VPN Review Source tK tenae K. Owner Facilities Services Used the software for: Less than 6 months ### "You have to have a VPN nowadays and Pure VPN is a solid choice" November 18, 2024 5.0 Very clear and easy process, it randomizes your ip address and stay safe online. Pros I like the feeling of security while staying anonymous online. I am also less worried about cyber attacks because it randomizes your ip every time if youd like. Cons Id like to be able to review the logging details. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) we were looking for a better program to work with our system Review Source VR Verified Reviewer Affiliate Manager Marketing and Advertising Used the software for: 1-2 years ### "Another app with great promises and almost 0 delivery" February 11, 2021 2.0 For the first several months I was a happy user until the day I had to contact the support for an issue restricting me to use the service. Pros I give them the credit that the desktop app is made to look shiny and modern. On first sight it look like you have plentiful of options to choose different servers and locations. Overall it has a good touch to detail. Cons There are a few things that I really did not like about this software. First of all sometimes I need to connect to a different server on the same location and obtain different IP for testing purposes, but this feature is not present unfortunately. While everything is working and you don't need to contact the support everything is fine, but if you do, don't expect fast answer and resolution of your issue. I've had to send multiple tickets for the same issue, followed the instructions that the support agent gave me with no result. Just to get on live chat so the other agent can ask me to do the same thing over again. After I explained to him that I've already made all those steps, he instructed me to do another thing, which is great, but in the middle of the conversation he just cut the chat saying that they will contact me over email. I guess it's just that his shift was over and he wouldn't bother to explain. Review Source TB Thomas B. CEO Computer Software Used the software for: 1-2 years ### "An excellent VPN with some drawbacks" August 12, 2021 4.0 Overall the VPN allows us to meet our end goal as we do business in both the UK and Germany and sometimes it is necessary to appear to be from one location when in another. Pros PureVPN is easy to install and maintain across both desktop and mobile with apps available for a number of devices. With the app installed then it is an easy one click to connect securely to the VPN. You can also chose a location or accept the best connection. This means you have ease of use coupled with a choice of more complex settings such as a dedicated IP. Unlike other VPNs we tried there is a lot less of not being able to access sites or cloud flare popups. Cons The basic VPN function works fine, however I have not been able to get the dedicated IP to function properly and just keep getting an error when trying to connect to it. However the level of English from support made it difficult to troubleshot so now I do not use this feature. Alternatives considered [Surfshark](https://www.capterra.com/p/198822/Surfshark/)[NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing PureVPN PureVPN provided the best cost over a set number of years and offered the easiest user interface Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) NordVPN had trouble accessing a lot of sites (cloudflare) Review Source Oleg G. Head of SEO Marketing and Advertising Used the software for: 2+ years ### "Good VPN service" November 27, 2021 5.0 Pros A lot of locations. High speed. Good ping. App for android and windows. Cons Lack of thor connection for higher security and anonymous like ProtonVPN have. Switched from [VyprVPN](https://www.capterra.com/p/120353/VyprVPN/) More locations. Higher speed and better ping. Review Source Upendra R. Marketer Marketing and Advertising Used the software for: 1-2 years ### "Value for money but quality could have been better" February 4, 2021 3.0 I'm a marketer and I use this tool to see local search results from a variety of places in the world. So lack of servers around the world bugs me. If you are one who don't want to experience the web from around world you wouldn't have much problem. Pros The Pricing for which I got the product was a decision maker for me. Plus I like how I can use Google Chrome extension in one chrome user account and browse the normal internet in another chrome user or you can access internet from any part of world in Mozilla using extension and browse normal local web in chrome. Cons Less number of servers and unavailability of servers in coutries like Russia, China, various gulf countries. Also the speed of browsing is not that good. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing PureVPN It was the cheapest of all, two years back. I bought the 5 year's plan and it cost me around 65 USD with some discount coupons. Review Source Ryan L. Multimedia Designer Design Used the software for: I used a free trial ### "I'm on the VPN fence about this VPN" July 22, 2020 3.0 Overall it's worked for me, but I don't know too much about them as mentioned. I want to know more about their data trafficking, user data retention and general user information sharing. Therefore, I'm still on the fence about PureVPN. Pros This VPN is quite simple to setup. They have a very easy to use UI, makes other VPN's seem more difficult to use. It works well, connects quickly, masks your IP and keeps you feeling more secure. Cons I don't really know them. I've had mixed reactions from their support team. They're helpful, and at times unresponsive, then at times they're very responsive, so there's definite levels of inconsistency I'm not too happy about. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing PureVPN The pricing was better. We all know VPN's are expensive. But that should not be a valid reason to choose a VPN. That's not good practice. Review Source CM Clint M. Computer Support Analyst Government Administration Used the software for: 2+ years ### "Low cost, not user friendly" February 11, 2022 2.0 Wouldn't pay money for it again, there are better options for similar price that work a lot better Pros The cost of it was very low compared to other similar VPNS Cons The functionality was very lacking, VPN disconnects often and slows your connection significantly Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/)[IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/) Reason for choosing PureVPN Got a good deal on it, like $70 for 3 years.. Review Source Shalitha M. Instructor Education Management Used the software for: 1-2 years ### "PureVPN - No more boundaries for your Internet" September 21, 2019 5.0 I’ve been using PureVPN for over a year now, throughout this time period, my overall experience with PureVPN is very satisfactory. I will recommend PureVPN to anyone without any hesitations. Pros PureVPN is one of the best and most affordable VPN available in the market right now. I'll explain best things I love about PureVPN briefly. 1. Ease of use/Fast – PureVPN has one of the easiest to use interfaces and PureVPN offers great speeds so that users will not experience any difficulties in Streaming & Downloads. 2. No of servers - PureVPN has hundreds of server locations scattered around the world accessible for everyone whenever you need. You can find servers in almost every country you like. 3. Various streaming Servers are provided separately- if you go to the streaming section of the PureVPN app you can find various streaming servers you can connect to. This includes US Netflix, HULU and all major streaming services. UK Netflix is also available, but provided only through browser Extensions. 4. Easy to use browser Extensions – PureVPN currently has browser extensions available for Chrome and Firefox, and they have advertised opera extension is also coming soon on their member area for users. 5. Obfuscated Security Bypass – This is one of the best features I love about PureVPN, you can bypass services like FortiGuard without any effort using PureVPN within seconds. Never Seen any other VPN bypass FortiGuard that Quickly. 6. Options available for Advance users – PureVPN provides almost all tunneling protocols available in the world for use in manual configurations with well guided instructions for routers, NAS units etc. Cons From my personal experience PureVPN works very well all the time. Sometimes users might experience difficulties in streaming US Netflix by directly connecting to a United State server, in that case users should select US Netflix service from streaming section, and it will work properly. Review Source Rafael P. Undergraduate Finalist Student Higher Education Used the software for: 2+ years ### "A great VPN service with lots of features" July 15, 2021 4.0 My overall experience with PureVPN is great. This software is an incredible and powerful VPN service both for mobile (smartphone) and desktop (PC). I often use it on the go, while I'm accessing public Wi-Fi areas. The features presented by PureVPN work very well and often come in handy in some situations. I may also mention the amazing referral program, which let me share free monthly account with my peers. I have absolutely all my confidence in PureVPN and I can easily recommend it to anyone! Pros What I like the most about PureVPN is how easy it is to use the app both on mobile and on the desktop. I enjoy a lot its design/layout and how it offers so many locations to access with the VPN service. I also like the PureVPN add-on for the Google Chrome, as it is very fast and reliable to use on the web. The advanced settings offers great features, such as the connection protocol and split tunneling and the support team is very friendly and responsive. They once solved me an issue in a matter of minutes. Cons Despite PureVPN amazing features, what I like the least about this software is how some features are billed separately from the conventional PureVPN subscription. For the price I pay for the subscription, I would like to unlock all these features at once. Other than that, I have no more negative points to mention about this very software. Review Source cB cristian B. psychologist Education Management Used the software for: 6-12 months ### "Bypass geo-blocking and stay anonymous." January 17, 2025 4.0 I have used PureVPN for two things, the first of them is to protect my browsing data, especially when browsing on pages full of pop-ups or downloads, in order to protect my data. The second reason to use purevpn is because sometimes I want to access some pages of interest but they have geoblocking activated and they don't let me enter from my place of origin, so with purevpn you can enter the pages and get the documents and information I'm looking for. Pros It is easy to use, very intuitive, you can use it on your mobile or laptop without any problem, the connection in general is quite fast and you can effectively bypass region locks and protect your browsing data. Cons Sometimes some connections can be a little slow or unstable, but nothing that cannot be solved by changing the country. Review Source SM Stephen M. Software Engineer contractor Printing Used the software for: 1-2 years ### "The good and the bad of PureVPN" March 7, 2022 5.0 PureVPN gave me protection most of the time Pros I liked that PureVPN supports tunnelling - one or more apps can connect via the VPN but other apps can use the direct connection. It was also very easy to use with different profiles depending on the required usage. Cons I stopped using PureVPN because it would drop out without warning, leaving my computer exposed. There is an option to reconnect automatically but it did not always work correctly. Reason for choosing PureVPN PureVPN had good reviews and I received a very good offer for a lifetime license Review Source DO David O. owner Computer Networking Used the software for: 1-2 years ### "Very robust, easily configured VPN product" July 26, 2019 5.0 It has been a great tool for my associates to use when not wanting to advertise what City/State they are connected from. Pros PureVPN provides total anonymity to your connection to the Internet. It can be used to mask Geo-locating and other Internet tools trying to pin down where you are connected. Cons Very few. There are certain locations in Asia that advertise as ready to connect, but the attempts time out. I very minor annoyance at worst. Review Source BK Brian K. Online marketer Used the software for: 6-12 months ### "Honestly it's an average OK experience" July 4, 2018 3.0 Good protection and privacy from the internet Pros It's a cheap and affordable solution. Install, logon to the appropriate location, and I am well-protected from prying "eyes" of the internet. It has a number of locations which I can logon remotely, and I can configure it to auto-login upon computer startup. Cons But...it can be slow in connecting to international servers. Sometimes, it takes a while to locate the nearest and right servers remotely. Worse thing is that I found out that it causes conflicts with my local internet connection. (for my case, not sure if this is a common issue for other users) I had to troubleshoot and ultimately I discovered that PureVPN is the culprit. It also can cause conflicts with chrome extensions when enabling PureVPN extension in Chrome browsers. Hence, I had to disable it in order to get things working properly again. What a letdown sometimes! Review Source PM Pierre M. CFO Accounting Used the software for: 1-2 years ### "Best prices for VPN but not the best security" February 16, 2019 3.0 Pros It was easy to use with lots of connections Cons DNS leaks are too common and the kill switch doesn't work Review Source Rivaldo B. Student Higher Education Used the software for: Less than 6 months ### "You must use it!" August 2, 2019 4.0 Pros Very easy and simple to use. There are various features that can facilitate VPN access. Cons Country access is not too complete and connections are often broken. Review Source VR Verified Reviewer Developer Internet Used the software for: 6-12 months ### "Purevpn review" November 29, 2018 4.0 Pros surf some restricted websites anonymously Cons I didnt have access to all websites which isnt supposed to be so Review Source AM Andrew M. Hypnotist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great features, but with a couple of issues." February 5, 2019 4.0 The service works well, and there are many good features and options. I liked the interface, and if it didn't have the privacy issues I would keep using it. I really like that they are pro torrenting, because many others are not. Pros They have a large amount of servers in many countries. Cons They have been found collecting data for US government agencies, which seems to defeat the purpose of privacy. The cost is rather high. I could not get Netflix to work. Review Source VR Verified Reviewer Director, Executive Projects (Office of the DHS Director) Government Administration Used the software for: Less than 6 months ### "I've used PureVPN when connecting to public WiFi spots all over the world." June 5, 2018 4.0 Pros There are many open servers in Europe and on the East Coast of the U.S.A that make the connection fast. Cons I wish there were more open servers on the Pacific Northwest part of the U.S., as I do most business from that location. Review Source VR Verified Reviewer Administrador de sistemas y Desarollo de Software Computer Software Used the software for: Less than 6 months ### "Alternative to surf with security" February 5, 2019 4.0 We like to test our software simulating locations and fix our code in test enviroment. Pros Wide servers locations around the world, privacity and block ads. Cons Sometimes gets difficult to connect to a server. Review Source CW Chris W. Teacher Used the software for: Less than 6 months ### "Nicely built VPN with great service" March 9, 2018 5.0 Really nice for our needs! Pros Literally works every time - no issues. There are many different servers available which is always a bonus. I like the ease of use and the yearly cost to reduce the overall price. Cons Although a little slow at times to respond, the customer service was good. Smartphone apps are a little iffy. Review Source MR Michal R. Developer Information Technology and Services Used the software for: Less than 6 months ### "PureVPN - standard VPN almost free to try" February 23, 2021 4.0 I used it to connect to my workplace and it was outstanding in its speed, but it is pricy and I rather using company solution which is free for me now. Pros I loved the free to try price where you paid only a bit to try for limited timespan. And also there were almost no delays while working. Cons The pricing should be lowered a bit, and also PureVPN could add some features to rise from other equally comparable services. Review Source GN Gabor N. Used the software for: ### "setup" June 8, 2015 5.0 I was impressed with customer support to get me through the initial hurdles of the unexpected turns one always encounters with setup. The customer service reps were very quick with the connections and were knowledgeable and patient to explain even the seemingly dumbest question they may have heard that day. A great way to impress and win over new customers! Review Source MK Mikhail K. Security Architect Information Technology and Services Used the software for: Less than 6 months ### "My PureVPN experience" September 21, 2018 4.0 The free option is not so useful for me, as I wan not able to connect to free servers, so I chose another App for iOS. Pros User-friendly interface, different protocol options, on-demand connect. Cons Almost all servers are available only for premium account. Review Source GG Gabriel G. Used the software for: ### "Best VPN EVER!!!" June 21, 2015 5.0 Everytime I have a problem, they can fix it, they are so knowledgeable and friendly. They are my first VPN service and hopefully my last. :) Review Source Similar Products Featured ## Related categories [VPN](https://www.capterra.com/vpn-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Encryption](https://www.capterra.com/encryption-software/)