# Hapana Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hapana the right Pilates Studio solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143341/Hapana/reviews --- Hapana 4.4 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 23rd, 2026 # Reviews of Hapana Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews RM Rhys M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “There were some limitations, such as being able to run a milestone report for all attendees so we can celebrate member achievements and some limitations with our recovery lounge bookings, but the team has been great at taking on feedback and upgrading the system,“ August 15, 2025 MS Milan S OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Support, communication, ability to adjust settings as an owner, extra work, migration issues, lost/incorrect membership billing and incorrect billing to franchise owners.“ April 13, 2025 JC James C DIRECTORHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Comprehensive Features: The software includes a wide range of features such as member management, scheduling, billing, and reporting, which helps streamline operations.“ July 30, 2024 ml mic l ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The systems inside of the hapana framework don't talk to each other meaning if you want to find member information you are forced to jump between 2 systems to find the most basic of information.“ March 27, 2025 LK Lissa K Systems Developer, CFORecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I like the workflows in Grow which give us the ability to streamline all our leads in one place and automatically follow through with a highly customizable process. “ June 26, 2024 AM Aidan M FounderHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Slow loading time and lack of intuitiveness of the software UI.“ March 25, 2026 AH Allie H DirectorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs.“ July 2, 2025 MT Matthew T Managing DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “It is functional in some aspects but the price they charge is not reflective of what should be expected for stable functionality.“ June 18, 2025 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kimon T. Studio Partner Health, Wellness and Fitness Used the software for: 1-2 years ### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." January 13, 2026 5.0 The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless. A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience. Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success. Pros Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout. Cons No material downsides experienced; support exceeded expectations across the engagement. Everything is great! Review Source AH Allie H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Hapana = Customer Support Legends " July 2, 2025 5.0 its been great. I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs. Pros The onboarding and migration process was great! Easy and quick with their teams. On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements Cons Their all in one pricing can be difficult if you have other established vendors - but if you take advantage of their entire suite, the performance of their entire system is great Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Millenium](https://www.capterra.com/p/36629/Millenium/) Reason for choosing Hapana They were an all in one platform that gave us the most bang for our buck Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was not supporting us. We also found data inconsistencies and bugs that our own developers found before their own. The trust wasnt there anymore. Review Source Response from Hapana July 10, 2025 Thank you for such a generous and thoughtful review! We're so glad to hear that the onboarding and support experience has been smooth and that our team has made a real difference in helping your business feel supported and heard. We’re proud to be your partner Allie and truly value the trust you’ve placed in us. MT Matthew T. Managing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Buyer Beware - Has some good points. " June 18, 2025 2.0 Poor. Customer facing app is good but the back end is buggy and frustrating. Not suitable for our business needs however, they could be perfect for others. Just depends on what you need and whether you feel the price is justified against cheaper alternatives like ClubFit and GloFox etc. Shop around and do your homework. Pros They have a support team which is responsive but they need to be given the amount if issues we have with the system. Cons There are a range of issues with this software. It is functional in some aspects but the price they charge is not reflective of what should be expected for stable functionality. It's important as a business owner to understand the limitations and potential issues you can face with any CRM and they will lock you in for 2 years so it is an important commitment. I have logged the various issues I have faced via this live Google sheet if anyone is interested to see what issues could arise \[sensitive content hidden\] Alternatives considered [Clubfit](https://www.capterra.com/p/10026816/Clubfit/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Hapana We thought it was a better fit with customers such as Strong and KX using them but this was a mistake. There is no perfect software but this one is particularly impractical for our business needs but this was our error in judgment so is on us.. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) We thought it was a better fit with customers such as Strong and KX using them but this was a mistake. Review Source Response from Hapana July 10, 2025 Thank you for your honest and detailed feedback Matthew. We’re sorry to hear that Hapana hasn’t aligned with your business needs and appreciate you calling out both the positives and the challenges. We understand the frustration that can come with backend issues and are actively working to improve platform stability and functionality. Your comments help us in that process. If you’re open to a conversation, we’d welcome the opportunity to understand more about your experience and how we might better support you moving forward. AM Aidan M. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Regrettably in contract" March 25, 2026 1.0 Grim is the only word I can use to describe my experience. Had I been able to use the program before signing, I would not have signed on. Pros Rich in marketing data (but this is also due to them using a whitelabelled version of Go High Level). Cons Horrible onboarding experience. Layered fees that are not clearly disclosed on signing. Slow loading time and lack of intuitiveness of the software UI. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) Marketing data mostly. Didnt seem too bad otherwise Review Source AF Amanda F. Director of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Game Changer" June 25, 2025 5.0 Hapana has been an absolute game-changer for our business. The ease of use is outstanding. Our team was up and running quickly thanks to intuitive features and excellent onboarding and training resources. A huge shoutout to our account manager, \[sensitive content hidden\], who has been incredibly helpful and always reachable whenever we have a question or need support. Her responsiveness and knowledge have made our experience with Hapana even better. Pros What I liked most about Hapana is the ease of use and accessibility—everything from scheduling to membership management is intuitive and streamlined, which saves us time every day. On top of that, the personal support has been outstanding. Our account manager, \[sensitive content hidden\], is always available, incredibly helpful, and truly feels like part of our team. Having that level of support makes a huge difference. Cons There was a bit of a manual work at the very beginning as we migrated from a software we were with for over 10 years, but the training and support made the transition smooth and manageable. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing Hapana personalized attention from their entire team throughout the process Switched from [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) antiquated software not meeting our business needs any longer Review Source Response from Hapana July 10, 2025 Thank you for such a thoughtful and generous review! We’re so pleased to hear that Hapana has made a meaningful impact on your business, and that our platform’s ease of use and intuitive features have helped your team hit the ground running. We’re especially glad to hear your account manager has been such a strong support, we pride ourselves on our awesome customer success team so its always great to hear! Thank you again for choosing Hapana. We’re proud to be part of your journey and look forward to continuing to support your growth. RM Rhys M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Hapana feedback" August 15, 2025 5.0 Hapana has been a good migration. There were some limitations, such as being able to run a milestone report for all attendees so we can celebrate member achievements and some limitations with our recovery lounge bookings, but the team has been great at taking on feedback and upgrading the system, Very excited for this upgrade with GoHighLevel! Pros The teams willingness to help during the migration phase. Always going above & beyond. The ease of the system to use was also great, quite user friendly. Cons There were a few limitations on the base package compared to the premium package we were on with Mindbody, but the team has been working hard on the latest updates to make it a premium product. Super excited for these new packages Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Hapana Integration with GoHighLevel to help with marketing Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) To be able to use a GoHighLevel add on for marketing purposes Review Source kM kurt M. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Hapana is so lucky to have \[sensitive content hidden\]" July 14, 2025 5.0 Excellent and rejuvenated. Meeting with \[sensitive content hidden\] for the first time last week felt like we were on track again to go! Thanks \[sensitive content hidden\]!!!!! Pros I love that \[sensitive content hidden\] has come in with her tonne of knowledge and is showing and helping us to use hapana better. Cons Lack of understanding and support, been with them for a while and it seemed like we were just left to sort this out on our own. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Hapana was the much better product with a lot more things we could use and utilize. Main reason also was card fees etc Review Source GT Glenn T. Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Hapana Review " April 27, 2025 4.0 After switching over to Hapana, we’re had excellent customer service. \[sensitive content hidden\] has been very responsive and helpful in assisting smooth day to day operations. Pros Incorporates multiple features for a thorough client management system. Cons Reporting needs some improvement. Some small features could be more user friendly. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Wanted a better customer journey for our members Review Source Response from Hapana June 12, 2025 Thanks for your review and for making the switch to Hapana! We're so glad to hear our team has supported your day-to-day operations and that the platform is helping you deliver a better customer journey. We appreciate your feedback on reporting and usability—this helps us improve. If you have specific suggestions, we’d love to hear them. Thanks again for being part of the Hapana community! AF Andrew F. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Recommend Hapana" April 18, 2025 5.0 Gets better and better each year. We have been a client since 2022 and the product continues to improve Pros Great support. \[sensitive content hidden\] is a fantastic account manager, and always there to quickly assist and truble shoot Cons All is good. Over the years they have improved their speed and functionality. We use the software for multiple brick and mortar sites Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Franchisor makes the decision on which provider to use Review Source Response from Hapana June 12, 2025 Thank you for your continued support and for being with us since 2022! It's great to hear that you’ve seen improvements year over year, and that the platform is delivering across your multiple sites. We’re especially glad to know your account manager has been a reliable partner—I'll be sure to pass on the kind words. We truly value your feedback and loyalty, and we’re excited to keep evolving with your business. NW Natalie W. General Manager Sales Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Product, User friendly " February 28, 2025 5.0 Excellent, great support and open to feedback Pros Easy to use for all team members, great member interface as well Cons Small features that I think are needed like suspensions reasons - none are deal breakers Switched from [GymMaster](https://www.capterra.com/p/57469/GymMaster/) In need of a better program to service members and business needs Review Source Response from Hapana July 10, 2025 Thanks for the great feedback Natalie! We're so glad to hear the platform has been easy for your team to use and that the member interface is working well for you. We appreciate your note on suspension reasons—feedback like this helps us continue to refine our product. LM Lilly M. Director of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "From rebrand to growth: Hapana's unmatched support" August 9, 2024 5.0 Overall, our experience with Hapana has been very positive. The platform has made our operations more efficient, allowing us to focus more on delivering a high-quality experience for our clients. The customer support team has been responsive and helpful whenever we had questions or needed assistance. Hapana has become an essential tool in our day-to-day operations, and we look forward to continuing to leverage its capabilities to enhance our business. Additionally, Hapana played a crucial role in making our recent rebrand seamless, providing exceptional customer service throughout the process. Their team's responsiveness and attention to detail ensured that every aspect of our transition was smooth and efficient, allowing us to focus on delivering an outstanding experience to our clients! Pros As a growing business, VAURA has greatly benefited from Hapana's support and dedication to continuous improvement. Their team has been with us every step of the way, providing exceptional customer service and ensuring we have the tools we need to succeed. Hapana actively engages with brands like ours to gather feedback and make updates that enhance their product. This commitment to evolution ensures that the platform adapts to our changing needs, helping us stay ahead in the industry. Additionally, the integrated reporting and analytics in Hapana provide valuable insights into our business performance, helping us make informed decisions. Cons One challenge with Hapana is that, unlike larger competitors like Mindbody, it can be difficult to get people to recognise its full potential. Because Hapana is not as widely known, clearly outlining its unique advantages and innovative features is crucial for its future success. Highlighting the ways Hapana excels—such as its personalised customer support, commitment to evolving its platform based on user feedback, and innovative solutions tailored for growing businesses like ours—will help distinguish it in a competitive market. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We made the switch to Hapana from Mindbody because we were looking for a platform that could better support our growing business and offer more tailored solutions to our needs. Hapana's innovative approach and commitment to continuous improvement stood out to us, as they actively engage with brands to refine their product and stay ahead in the industry. Additionally, their exceptional customer service and seamless integration capabilities made the transition smooth and allowed us to focus more on our clients and less on administrative tasks. Overall, Hapana has proven to be a valuable partner in helping us achieve our goals. Review Source Response from Hapana November 4, 2024 Thank you so much for sharing your experience with using Hapana Lilly! We're thrilled to have supported VAURA's growth and rebrand. It’s great to hear that Hapana's tools, integrated reporting, and customer service have helped streamline your operations and provided valuable insights. We appreciate your feedback on market recognition and understand the challenge of standing out in a competitive space. Your suggestion to highlight our unique advantages is noted, and we’ll continue focusing on innovation, adaptability, and customer-driven improvements to showcase these strengths. We’re excited to keep supporting your business, and we’re grateful you chose Hapana as your partner. If you need anything, we’re always here to help! TR Trent R. Gym Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A team that know what they are doing" July 8, 2024 5.0 Moving from a different platform, the team at hapana made everything simple and easy. Pros The easy navigation of it all. Simple to use and easy to understand Cons Cant really fault anything at this stage with the platform Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because Mindbody was no good for my business and Hapana fit perfectly to what i needed. Review Source Response from Hapana July 19, 2024 Hi Trent, we really appreciate your review! Its great to hear how easy you have found using Hapana MW Mikaela W. Co-Owner and Director Health, Wellness and Fitness Used the software for: 2+ years ### "Hapana wasn't the first software we used but it will be the last! " April 18, 2024 5.0 Pros \- The wide variety of products allows us to keep all of our operations in one place! - The people! All Hapana Staff interactions we have had over the last 4 years have been enjoyable. You can tell the staff enjoy working for Hapana. - When we started with Hapana the company was very new and as such had a lot of features we wanted but were not available at the time. The team have been very good at taking feedback and ideas onboard to continually improve the offering available. Cons We would love to see more communication around new feature releases. This year we have noticed more and more knowledge base articles being released which is great but would love to receive these in our inbox so we don't miss any. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)[bsport](https://www.capterra.com/p/197172/bsport/) Reason for choosing Hapana We love that Hapana is an Aussie founded company. We found that the system functionality and ease of use was much smoother with the Hapana products. We also liked that we had the ability to have an online offering of videos and content through the CAST product especially during the COVID period. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We switched due to value for money with the number of features and products available. We wanted a system that was truly all in one and with the use of Core, Grow, Cast and Link products we were able to achieve this. We also didn't like that MindBody advertises our competitors on their MindBody App. Review Source Response from Hapana April 22, 2024 Thanks for your review Mikaela! We will certainly look into providing clearer and more frequent comms on our product releases. We are thrilled you're loving Hapana! AN Anita N. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic Customer Service & Support" April 14, 2024 5.0 Fantastic! The support has been incredible and we haven't looked back. Pros The support is second to none. The management system is simple, effective and a great user experience for our clients. Cons Sometimes difficulty optimising our customer sales flow. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Poor service and support. No App. Needed something more up to date and effective in today's environment. Review Source Response from Hapana April 22, 2024 Thank you for your kind words Anita. Our team takes great pride in our client relationships so we are thrilled you see the hard work we put in here! ZH Zoe H. Director of Content Health, Wellness and Fitness Used the software for: 2+ years ### "Vive Active X Hapana" August 17, 2023 5.0 Pros Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate. Cons The app not being completely customisable. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We wanted to customise our app and the features that benefit the user experience. Review Source LB Lauren B. Studio Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Booking System! " June 25, 2024 5.0 Overall experience is excellent. Love the versatility of this booking system. Not glitchy like most others, and customer service crew are responsive and helpful. Pros Efficient, easy to navigate, client and management friendly. Cons Migration process took longer than expected and could have been more efficient. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) Hapana is a better quality product and is more suited to a multi-site brand. Review Source Response from Hapana July 3, 2024 Thank you for your review Lauren! Great to hear how much you are enjoying the system. We are always looking to improve elements of our onboarding and this will be passed on to the team NI Nicole I. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing after sales service " December 5, 2024 4.0 Great! It's been a pleasure working with the team at Hapana Pros I am extremely impressed with the after sales support from Hapana, particularly their team member \[sensitive content hidden\]. She has always been very helpful and quick with her responses and it has helped us with onboarding of new team members tremendously Cons there are some small functionality "issues" but I'm pleased to see Hapana has all of these things we want in the pipeline and working towards them Review Source Response from Hapana January 13, 2025 Thank you for your kind words and detailed feedback! We’re so pleased to hear that our after-sales support, particularly from our team, has made a positive impact on your experience. Supporting your onboarding process and ensuring things run smoothly is always our priority. We also appreciate your patience and understanding as we work on enhancing functionality. Knowing that our efforts align with your needs motivates us to keep improving. It’s been a pleasure working with you as well, and we’re excited to continue supporting your success with Hapana! DS Dave S. Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Hapana Review" October 24, 2024 4.0 Very happy with it. Easy to pick up and use, evolution of the product has been good too. They're constantly looking for ways to improve Pros Pretty solid system that does what it needs to, good interface and upgrades. Cons Can sometimes time out and lose connection Review Source Response from Hapana December 10, 2024 Thank you for taking the time to provide us with feedback Dave! We're thrilled to hear you're finding Hapana easy to use and that you appreciate our commitment to continuous improvement. We understand how important reliability is, and we're actively working to address connection issues to ensure an even smoother experience. Your feedback motivates us to keep evolving and delivering the best possible solution for your needs. LM Lish M. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Hapana Review" August 9, 2024 5.0 Mostly I deal with \[sensitive content hidden\] who is absolutely incredible. He responds so quickly, is super efficient and always so helpful and kind! I appreciate all interactions with him. Pros It’s very simple to use, doesn’t take long to figure out how to navigate your way around it! Cons More clearer reporting. This is a little difficult Review Source Response from Hapana November 4, 2024 Thank you for your feedback Lish! We are so pleased to hear your positive experience with our team. We have taken onboard your feedback regarding our reporting, this is something we are working to improve! JC James C. DIRECTOR Health, Wellness and Fitness Used the software for: 1-2 years ### "LTYB MARDEN & HAPANA" July 30, 2024 5.0 Pros User-Friendly Interface: Hapana offers a clean and intuitive interface that is easy to navigate, making it accessible for users of all technical levels. Comprehensive Features: The software includes a wide range of features such as member management, scheduling, billing, and reporting, which helps streamline operations. Cons Pricing: The software can be relatively expensive compared to other CRM options, which may be a barrier for smaller businesses. Learning Curve: Despite its user-friendly interface, there can be a learning curve for new users due to the extensive features and customization option Review Source Response from Hapana August 7, 2024 Thanks for the review James, its great to hear how great you find our interface & features. With such a customisable system we know the onboarding can be quite in-depth but we know its worth it! MM Marco M. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Hapana user for the last 3 years" July 31, 2024 5.0 Experience overall is great especially \[sensitive content hidden\] who is super helpful and responsive Pros Functionality plus easy to use and easy to train staff on Cons Cost is a little high comparative to others in market Review Source Response from Hapana August 7, 2024 Thank you for your review Marco, we really appreciate the feedback LE Lauren E. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Dog House Loves Hapana!" June 20, 2024 5.0 In one word: easy! Love our app, love Micky & the team at Hapana. 5 stars! Pros The support staff have helped me through any question I’ve ever had in a timely manner. My rep has been supportive during any studio transition we have had and helped develop a personalized app for my studio. The reports are functional and provide all the data I’ve ever needed or wanted to find. Booking has always been a breeze for clients! Cons The price point is a bit higher than I would love but you get what you pay for! Reason for choosing Hapana Ease of use on my end as well as customer booking compared to MINDBODY; report functionality compared to GloFox. Review Source Response from Hapana June 26, 2024 Thank you for your feedback Lauren! We agree... Micky is awesome and we are so pleased to hear you appreciate the support from her at the team JN Justin N. Director Professional Training & Coaching Used the software for: 6-12 months ### "Almost there!" March 27, 2024 4.0 Happy, however, there is always room for improvements. The Support from my Hapana team has made a positive outcomes with Hapana. Pros The support from the Hapana team has been outstanding. It has worked well for the business Easy for members to create profiles Cons Need to be an All-in-one member CRM journey, that would seal it for Hapana. Lead>Sale>Retention>Ongoing Messaging Campaigns>All communications with Members through Hapana, so it's all captured. Review Source Response from Hapana April 22, 2024 Thank you for your review Justin, we really appreciate the feedback and will review our CRM capabilities to see where improvements can be made. We are thrilled that our support is benefitting you, especially as we pride ourselves on our customer support and relationships JH John H. Mnaging Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Good product " June 10, 2024 5.0 Pros ease of use is the main reason, dedicated account manager who is very accessible Cons It is always hard to fully integrate a high level CRM system and sometimes that comes with challenges in glitches and push messages. Review Source Response from Hapana June 26, 2024 Thanks for your review John! We really appreciate the feedback and are so happy to hear how much you like using Hapana RB Rez B. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Feedback regarding Hapana" April 22, 2024 5.0 Hapana is a solid, great platform; it's user-friendly and helps keep everything organized and manageable. Its seamless integration with our CRM streamlines member recruitment, simplifying the entire process for us. \[sensitive content hidden\] at Hapana is also great to work with. He's consistently responsive and helpful, providing detailed responses that consider various scenarios whenever we have questions. Very much appreciate it \[sensitive content hidden\]! Overall, we're happy with the service and support we've received from Hapana. Pros After sale service is awesome. In particular, \[sensitive content hidden\] is a big help in the team. Cons Perhaps, reporting can be improved by including for example, churn rate, length of stay of members. Review Source Response from Hapana May 22, 2024 Thanks so much for the feedback Rez! We are so happy to hear how our AM team is providing such excellent value to your experience with Hapana, we have shared this with the team along with your useful feedback on our reporting which has been shared across our product and dev teams. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.