Who Uses This Software?

We want to help nonprofits of all sizes, so we offer customized solutions tailored to their needs.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • iDonate
  • idonate.com/
  • Founded 2010
  • United States

About iDonate

The standard payment form is decades old and doesn't make it easy for your donors to give. Studies show that donors are 6x more likely to give when they're not sent to a third-party donor site, as many donation forms require. The iDonate Giving App gives your donors flexibility in where and what they give, giving you MORE... In fact, on average 250% more.


iDonate Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

iDonate Reviews Recently Reviewed!

Great on the front end and user interface, poor on the back end/accounting

Oct 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: The support team tries to be helpful but often fall short. I think the company is still very new and has a lot of kinks to work out.

Pros: I like that I can embed donation forms directly into my website without opening a new page. I also like that I can brand the forms to my org's brand.

Cons: The back-end reporting and banking has been a struggle for our bookkeepers. They say the systems are not aligned well with our accounting methods.

iDonate is a great product. It is so easy to use and customer support is top-notch.

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I especially like the support staff at iDonate. They are patient and willing to help in any way they can.
The software itself is great. Our donors are quickly directed to the donation type of their choice. It is a great product.

Stellar product backed by exceptional service. We are big fans of iDonate!

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were introduced to iDonate last year by one of our board members. After several conference calls and demos we launched out in using the online giving platform for our donors. We have been impressed!

Pros:

* Ease of use
* Automated Thank You receipt sent immediately to the donor.
* Back Office is a powerful tool to manage giving trends.

Cons:

* Once the monthly giving option is checked they no longer receive an automated thank you. They do receive an alert the day before their account is debited. I believe both are needed.