--- title: "iDonate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iDonate Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/143347/iDonate/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # iDonate Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iDonate ## What is iDonate? iDonate provides powerful tools to help nonprofits of any size take control of the giving experience. Customizable, embedded giving forms, personalized peer-to-peer fundraising pages, quick and easy text-to-give tools, and easy to create event pages within the iDonate platform provide the flexibility and control nonprofits need to create meaningful experiences for donors that improve conversion rates, keep donors on the nonprofits website, and help raise more funds. ## What is iDonate used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 83% Neutral 17% Negative 0% Starting price $199 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iDonate?[Manage this product listing](https://www.g2.com/products/idonate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iDonate 4.4 (24) VS. [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $199 Per Feature, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (24) Ease Of Use 4.3 (634) Value For Money 3.9 (21) Value For Money 4.5 (598) Customer Service 4.4 (24) Customer Service 4.8 (581) ## iDonate alternatives Highest Rated [4.7 (1,288)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143347/iDonate/alternatives/) ## FAQs about iDonate Overview ### Which roles and teams benefit most from iDonate? iDonate is most used by fundraising, development, and donor services teams that manage gifts, donor records, and campaign activity. Database managers and administrators maintain accurate constituent data, while marketing and communications teams support donation campaigns. Executive directors, finance controllers, and nonprofit leaders monitor fundraising performance, reporting, and organizational revenue. Answer based on 24 reviews Overview ### What company size and specific industries is iDonate built for? iDonate is designed for 501(c)(3)-certified nonprofits of all sizes, including small, mid-sized, and large organizations. It is built for groups in the faith, higher education, and health and human services sectors that need donation management and fundraising support. Features and Usability ### What are the key features of iDonate? iDonate offers donation and payment tools such as ACH Payment Processing, Credit Card Processing, Electronic Payments, and Recurring Giving. It also includes Donor Management, Contribution Tracking, CRM, and Campaign Management, plus Campaign Analytics, Real-Time Analytics, Customizable Reports, Online Forms, Website Integration, and Third-Party Integrations. Integrations ### Which third-party tools and platforms does iDonate integrate with? iDonate integrates with 5 third-party tools, including donor management and CRM platforms such as DonorPerfect, Salesforce Nonprofit Cloud, Salesforce Sales Cloud, and Virtuous, plus email marketing tool Mailchimp. These catalog integrations cover common fundraising, contact management, and outreach workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does iDonate offer? iDonate provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual step-by-step support for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does iDonate offer? iDonate provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive and helpful, especially during setup and issue resolution, though some note occasional delays or limited help outside a primary contact when dealing with vendor-related problems. Answer based on 6 reviews ## Features AI summary Based on 2,971 Donation Management reviews Not all Donation Management software covers every priority buyers look for. Here’s what reviewers most often call essential when choosing a solution: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) iDonate includes **Online Giving**, which gives organizations a direct way to collect donations through digital channels. However, it does not include **Donation Tracking** or **Contact Management**. Instead, it offers **Payment Processing** (**61%**) and **Donor Management** (**57%**), two other highly valued capabilities that support secure transactions and better oversight of donor relationships. Together, these features help businesses manage contributions more efficiently, maintain donor records, and support ongoing fundraising efforts. Donor Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronic Payments 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reporting & Statistics 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Branding 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) iDonate 38 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Forms Management: Store, manage and track all forms in a centralized location - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Analytics: Analyze and gain insights into data in real-time - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.1 (22) 4.1 Based on 22 reviews ## Pricing Value for money 3.9 (21) Basic $199.00 Per Feature,Per Month Value for money 3.9 (21) 3.9 Based on 21 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Virtuous](https://www.capterra.com/p/159179/Virtuous/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (24) 4.4 Based on 24 reviews ## User reviews Overall rating 4.4 Based on 26 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(8) 3(4) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Baptist Foundation O. Creative Specialist Used the software for: 5+ years ### "Quick, Helpful Support and a Seamless Donor Experience" 4.5 November 12, 2026 The ability for customers to give electronically, as well as being able to assist churches around our state with easy and inexpensive services. Pros Customer service has been very quick and helpful. Overall the product is easy to understand and use. Donors typically have a very seamless and easy experience when donating. Cons Some of the updates can come with a learning curve. Also the back office reconciliation can be a bit cumbersome. Operations Coordinator Used the software for: Less than 1 year 5.0 November 12, 2026 AI summary based on a full review This software provides a user-friendly experience that aids in tracking donation metrics and creating campaigns for online donations. However, it lacks the ability to set up donor profiles for easier entry of offline donations. Log in to unlock the full review, detailed ratings, and pros & cons VP Vice President - Strategic Planning, Academic Resources and Chief Information Officer Vice President - Strategic Planning, Academic Resources and Chief Information Officer Used the software for: Less than 1 year ### "We needed to get up on a solution quickly that allowed multiple campaigns and with recurring payment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2018 Ability to deal with recurring gifts, use of multiple campaigns at once, ease of use by non-IT staff Pros Very intuitive and easy to use. Many functionalities that will be very useful for the multiple types of campaigns we run Cons Price - we always want things to be less....but feel good about the investment we have made in iDonate Rick W. Board of Directors, Secretary Used the software for: 3-5 years ### "iDonate helped launch our start-up ministry!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2019 We have a SMALL back-office infrastructure. With one, full-time employee, who has his hands full executing ministry, we needed something simple for our online giving. iDonate has been so helpful. We have created numerous individual projects that people can give to, with dedicated pages. People can go directly to the cause they care about most. These pages are so easy to make, we have delegated the creating of our landing pages to volunteer teenagers! And they can do it without any hassle. We love iDonate! Pros As a start-up ministry organization, we needed the online giving to be EASY. iDonate was the perfect solution for us. Many of our donors have a "Go Fund Me" mindset, when it comes to supporting individual projects. iDonate made it easy to create individual campaigns, for donors to go directly to a project they wanted to support. This has even worked with the teenagers, who love instagram -- having an easy link in a bio with a dedicated page made giving so easy. The giving platform fit perfectly into everything: our website, facebook pages, instagram, and more. Cons iDonate simply works. Can't think of anything. SP Senior Pastor Senior Pastor Used the software for: 1-3 years ### "Easy to use but expensive." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 26, 2024 Setting up was easy. Canceling the service on the other hand was a chore. On top of that understanding the fee structure was difficult. Pros Setting up the giving page and connecting it to our website was easy. Cons The cost of the service was very expensive for the benefit that it returned. In the end we could not justify the expense. DS Donor Services Coordinator Donor Services Coordinator Used the software for: 3-5 years ### "iDonate seamlessly makes our online giving successful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2019 We run monthly reports from iDonate and this helps tremendously with our accounting reconciliation. Many of our donors use the recurring monthly, quarterly, or annual donations, which makes it all the more smooth at our end. We also like that we receive notification of the donation when the donor receives their receipt--this helps our donation processing system. Pros iDonate's website is very user friendly and easy to navigate and understand. Using iDonate for specific campaigns makes tracking the donations so much easier. We love the option to have donors select recurring monthly, quarterly, or annually. Donors receive a receipt and we are notified of the receipt to keep track of in our system. Cons We had a bit of difficulty with landing pages, but customer service was great with their prompt assistance. OM Office Manager & Partner Support Office Manager & Partner Support Used the software for: 3-5 years ### "4 years with iDonate - Highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2019 Pros A dedicated customer support rep who is responsive, proactive and cares about our success. Multiple giving options for our donors both in what they donate and how they donate. Reliable platform Automation and customization of donor receipts Ability to accept donations from international donors Donors can set up a login to easily manage their donations Cons For a non-technical person who wears many hats within our small non profit, setup and new feature integration can sometimes take time to figure out. That being said, when I have had any issues that I couldn't figure out on my own, our wonderful customer support rep has helped solve any problems via a phone call or email. AA Administrative Assistant Administrative Assistant Used the software for: 3-5 years ### "Great product & customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2019 Using idonate as a way for our donors to give to our non-profit on a monthly basis using the recurring payment schedule has been a huge help. Pros The iDonate interface is user friendly, and fairly easy to navigate through. The customer service is excellent with a quick response time. Cons A nice integration that I would like to see is a way to email donors, either individually or in mass. Also, there is a slight learning curve to setting up a new campaign & embed. It would be nice to have those in one place, in a step by step format possibly. KC Kendra C. COO Used the software for: 3-5 years ### "iDonate is easy to navigate and integrate into systems, but with some overall limitations" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 29, 2018 Pros The interface is easy to navigate and integration into our website is very easy. Reporting features are simple, but meet our needs. Our primary contact is excellent at helping us fix issues. Cons Vendors utilized through iDonate to provide merchant services and ticketing aren't the most reliable or accurate. Should a problem arise with the outside vendor, it's easier to go directly to the outside vendor for a fix rather than iDonate. Customer support outside our primary contact is limited. DM Database Manager Database Manager Used the software for: Less than 1 year ### "An overall well-built product with a few very irritating features and disappointing tech support." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 28, 2018 Pros Easy to use, intuitive, slick and clean design and UX. Salesforce integration works well, but functionality is limited. Cons Can't reassign gifts to different campaigns (why???). You can only host one P2P fundraiser under a campaign - makes no sense! No option to add a registration fee in conjunction with P2P fundraising. Can't process donations after an event closes when using the Event Management function - extremely frustrating and almost a deal-breaker. "Ways to Grow Giving" side menu is beyond annoying, getting into punch-the-screen territory: always shows the same "tips", no way to close the menu, menu covers half the screen and makes seeing some parts of the screen impossible (seems like a functionality that some poor developer was forced to create against their better judgement). [View all Reviews](https://www.capterra.com/p/143347/iDonate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.