Who Uses This Software?

We want to help nonprofits of all sizes, so we offer customized solutions tailored to their needs.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iDonate
  • idonate.com/
  • Founded 2010
  • United States

About iDonate

The iDonate all-in-one platform for fundraising and donor engagement allows you to reach you donors on a personal level. The software is packed with features including: peer-to-peer fundraising, event ticketing, campaigns, chapters, analytics, noncash giving, and great giving experiences across every channel from SMS/text to web and mobile.


iDonate Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

iDonate Reviews Recently Reviewed!


Capterra-loader

We needed to get up on a solution quickly that allowed multiple campaigns and with recurring payment

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive and easy to use. Many functionalities that will be very useful for the multiple types of campaigns we run

Cons: Price - we always want things to be less....but feel good about the investment we have made in iDonate

Overall: Ability to deal with recurring gifts, use of multiple campaigns at once, ease of use by non-IT staff

Our organization has had a wonderful customer experience with iDonate!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The easily adaptable platform for online giving and the competitive pricing for the services. We also love all of the giving channels for contributors to give to our organization.

Cons: We would love to see a special event platform to be able to interface into this online giving platform. This would allow us to capture sponsors, oversee registration, seating, bidder numbers, etc.

Great on the front end and user interface, poor on the back end/accounting

Oct 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Comments: The support team tries to be helpful but often fall short. I think the company is still very new and has a lot of kinks to work out.

Pros: I like that I can embed donation forms directly into my website without opening a new page. I also like that I can brand the forms to my org's brand.

Cons: The back-end reporting and banking has been a struggle for our bookkeepers. They say the systems are not aligned well with our accounting methods.

iDonate is a great product. It is so easy to use and customer support is top-notch.

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I especially like the support staff at iDonate. They are patient and willing to help in any way they can.
The software itself is great. Our donors are quickly directed to the donation type of their choice. It is a great product.

Stellar product backed by exceptional service. We are big fans of iDonate!

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were introduced to iDonate last year by one of our board members. After several conference calls and demos we launched out in using the online giving platform for our donors. We have been impressed!

Pros:

* Ease of use
* Automated Thank You receipt sent immediately to the donor.
* Back Office is a powerful tool to manage giving trends.

Cons:

* Once the monthly giving option is checked they no longer receive an automated thank you. They do receive an alert the day before their account is debited. I believe both are needed.