# iDonate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iDonate Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/143347/iDonate/alternatives

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# 

 iDonate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iDonate

## What is iDonate?

iDonate provides powerful tools to help nonprofits of any size take control of the giving experience. Customizable, embedded giving forms, personalized peer-to-peer fundraising pages, quick and easy text-to-give tools, and easy to create event pages within the iDonate platform provide the flexibility and control nonprofits need to create meaningful experiences for donors that improve conversion rates, keep donors on the nonprofits website, and help raise more funds.

## What is iDonate used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

83%

Neutral

17%

Negative

0%

Starting price

$199

Per Feature, Per Month

Free trial  
not available

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Do you work for iDonate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://idonate.com/&name=iDonate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iDonate

4.4 (24)

VS.

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

$199

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (24)

Ease Of Use

4.8 (624)

Value For Money

3.9 (21)

Value For Money

4.6 (588)

Customer Service

4.4 (24)

Customer Service

4.7 (572)

## iDonate alternatives

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donor Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronic Payments

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Reporting & Statistics

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

CRM

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Branding

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

iDonate 38 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Store, manage and track all forms in a centralized location

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Analyze and gain insights into data in real-time

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.1 (22)

4.1

Based on 22 reviews

## Pricing

Value for money

3.9 (21)

Basic

$199.00

Per Feature,Per Month

Value for money

3.9 (21)

3.9

Based on 21 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[

Virtuous](https://www.capterra.com/p/159179/Virtuous/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (24)

4.4

Based on 24 reviews

## User reviews

Overall rating

4.4

Based on 24 reviews

Filter by rating

5(13)

4(7)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RA

Ryan A.

Senior Pastor

Religious Institutions

### "Easy to use but expensive."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 25, 2024

Setting up was easy. Canceling the service on the other hand was a chore. On top of that understanding the fee structure was difficult.

Pros

Setting up the giving page and connecting it to our website was easy.

Cons

The cost of the service was very expensive for the benefit that it returned. In the end we could not justify the expense.

Alternatives considered

[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)

Reasons for choosing iDonate

It was the platform that the service used we went with. So I really did not have a choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Beth K.

Finance Controller

Higher Education

### "Wonderful customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 16, 2023

Based on the customer support we've received so far, I'd recommend iDonate.

Pros

The support staff at iDonate eased the transition and did a great job of helping us get iDonate up and running. They also helped transition the donor and recurring payment data from our previous platform.

Cons

Does not have the ability to automatically generate and email donor giving statements at the end of the year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Bethany W.

Director of Strategic Partnerships

Non-Profit Organization Management

### "iDonate has modernized our donation process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 26, 2023

Pros

The implementation support was incredible and thorough. We also like the user interface for our donors and the recurring donation features to help donors consider repeat gifts. The salesforce integration is great as well.

Cons

I have no current concerns with our account. One area of improvement is more options regarding the emailed receipt regarding creativity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

Lyle F.

President

Religious Institutions

### "Not worth the money for our purposes"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

April 21, 2020

Met them at a conference and set it up. Thought it would do ore for the money and cancelled after a few years when I bothered to find out what else was out there.

Pros

Hands off ability to collect donations, made my life simpler than having to reach out to the donors all the time

Cons

Cost per month wasn't justified for the very limited features we had. We switched to another option at no cost and increase in features.

Reasons for choosing iDonate

They had good outreach from the marketing team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Allison G.

Director of Development

Non-Profit Organization Management

### "iDonate "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

April 4, 2020

Pros

A great multi functional platform with website embeds, text to give, fundraising pages, etc.

Cons

Price was a large turnoff for us. It was not comparable to the competitors anymore with so many free options, and options without contracts and monthly fees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lindsey S.

Database Manager

Education Management

### "There are Better Fish in the Sea"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 8, 2019

For the price, you are not getting the full scope of what a CRM should be. There are other CRMs out there that can give you more "bang for your buck".

Pros

I like charts and graphics on the home page that keep your institution apprised of where you stand in your donations and retention. They are colorful and easy to read.

Cons

The software is not user-friendly. It's hard to navigate and not as comprehensive as other CRM software we have tried.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Denise M.

Office Manager & Partner Support

Non-Profit Organization Management

### "4 years with iDonate - Highly recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2019

Pros

A dedicated customer support rep who is responsive, proactive and cares about our success. Multiple giving options for our donors both in what they donate and how they donate. Reliable platform Automation and customization of donor receipts Ability to accept donations from international donors Donors can set up a login to easily manage their donations

Cons

For a non-technical person who wears many hats within our small non profit, setup and new feature integration can sometimes take time to figure out. That being said, when I have had any issues that I couldn't figure out on my own, our wonderful customer support rep has helped solve any problems via a phone call or email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sheila K.

Donor Services Coordinator

Non-Profit Organization Management

### "iDonate seamlessly makes our online giving successful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2019

We run monthly reports from iDonate and this helps tremendously with our accounting reconciliation. Many of our donors use the recurring monthly, quarterly, or annual donations, which makes it all the more smooth at our end. We also like that we receive notification of the donation when the donor receives their receipt--this helps our donation processing system.

Pros

iDonate's website is very user friendly and easy to navigate and understand. Using iDonate for specific campaigns makes tracking the donations so much easier. We love the option to have donors select recurring monthly, quarterly, or annually. Donors receive a receipt and we are notified of the receipt to keep track of in our system.

Cons

We had a bit of difficulty with landing pages, but customer service was great with their prompt assistance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sarah P.

Database Administrator

International Affairs

### "iDonate makes it so easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2019

Pros

I love that iDonate takes all the pressure & work off of our organization

Cons

Donors always try to give things that don't have enough value to liquidate. I know iDonate has FAQs but I would like to figure out a better way to put this in front of donors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

McCauley A.

McCauley Adams

Religious Institutions

### "Great online giving platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2019

Overall my experience with iDonate has been great. I would recommend it to any organization looking for a great online giving platform.

Pros

The customer service is incredible. It is so easy to get in touch with someone, I know exactly who I can reach out to and they are always quick to respond.

Cons

It does not always have the functionality that we need. However, the team always listens to our requests for new functionality and they have even responded by getting the functionality added in the 18 months that I have used iDonate. Trying to reconcile the bank accounts is a challenge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143347/iDonate/reviews/)

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