Who Uses This Software?

Physician owned surgical practices and ASCs.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month/user
  • Pricing Details
    More information provided upon request.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Surgimate
  • www.surgimate.com/
  • Founded 2009
  • United States

About Surgimate

Surgimate streamlines the surgical scheduling workflow, enabling surgical practices to book surgeries faster and more successfully than ever before. Schedulers monitor the surgical schedule through a dynamic electronic calendar connecting managers, schedulers, surgeons, insurance and billing through a single collaborative workflow - resulting in increased bookings, greater revenue and better patient care.


Surgimate Features

  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling

Surgimate Reviews Recently Reviewed!


Surgimate a must for any practice

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. The Surgery App (available for iphones and droid produtcs) in my opinion is very HIPAA compliant and every user has their own password that is computer generated by Surgimate. It is a combination of numbers and letters. This is so that you are not able to pick a simple password such as pass1234 or something to that nature.

2. What we love about the system!!! Is that Surgimate is integrated with our EMR system. We use Intergy from Greenway. Since they are integrated the patients that are in our EMR system automatically come over to Surgimate so that we do not have to data enter the patients into second system. This includes all patient demographics and insurance information. This is a HUGE time saving feature.

3. All of our forms that we use on a daily basis whether in office forms or forms that we need to complete for the hospitals, have all been uploaded and formatted to pull all necessary data and we are now able to print a completed form instead of handwriting them out. Again another HUGE time saving feature. There is of course a one time set up fee for forms but it's worth it.

4. Tech support is great and turn around time is next to nothing.

Cons: I can honestly say there isn't anything we don't like about this product.

Overall: We are so happy with this product as we were using scheduling books and outdated programs that would constantly go down and have issues. Our surgery schedulers are the most efficient now then ever before.

Surgimate has been a lifeline for our practice

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Surgimate has really helped us streamline/automate all the forms that are needed for scheduling a surgery. This software has made our surgery schedulers much more efficient and organized. My surgeons love having their schedules and patient information right at the touch of their hands and the ability to send their surgical codes to their billers on the fly from Surgiapp. There are also many reporting capabilities that help us track just about anything. We love their "customer care" representative that reaches out to us twice a year to review our usage and offer suggestions on how to better use their product.

Cons: The only difficult part for our practice was right out of the gate just making sure our forms were clear and in an electronic format. It's amazing how making copies of copies of copies degrades the quality of what you are handing out not only to your patients but to your facilities and other providers. So it was quite a task to gather together all the forms we use but that was more of an internal issue.

Overall: Surgimate not only has made us more efficient and organized in scheduling surgeries but has made it so much easier to provide everyone with accurate forms. We have never worked with a company that has truly listened to suggestions and actually implemented them to make us even that much more efficient.

Thank you Surgimate!

Surgimate review

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can finally be completely paperless, and have uploaded all the surgery center forms into surgimate, so they pre fill or we can use Adobe to complete, instead of printing and filling out by hand. Also, we no longer have to print out surgery schedules for the physicians, since they can now see what they have on the schedule through the app.

Cons: No cons to the system.

Overall: I've had a great experience with Surgimate. It was work to get everything set up, mainly because we operate at 10 different facilities, but after the set up everything was great. They are also very helpful and will assist you in customizing the platform.

So glad we got Surgimate!

Jan 15, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have a very complicated surgery scheduling process because we have multiple doctors that go to multiple surgical facilities, all with their own way of doing things. Surgimate has decreased our having things fall through the cracks for the different facilities.

Cons: At this moment, Surgimate does not have a way for you to "email" someone else through the system. I am hopeful this will become a feature in the future as it would make things run even more smoothly.

Overall: The set up process took a while because we were very particular about all of the aspects of surgimate and making sure it would work the best it could for our practice. Support team was awesome and very patient with us. Once we went live, the support team through the support portal of the website was quick to respond and always willing to make adjustments to help the software work better for us. Overall, it has been a great experience and money well spent.