# Page 2 | ClubRunner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ClubRunner the right Club Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143367/ClubRunner/reviews --- ClubRunner 4.6 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ClubRunner ## Showing most helpful reviews Showing 26-50 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LF Linda F. Retired Research Used the software for: 2+ years ### "A terrific tool !" April 25, 2017 5.0 We have been with Clubrunner since 2010 in its early days with Rotary clubs. The Clubrunner team has been incredibly responsive to Rotary clubs worldwide to adapt their software to meet our needs. We have seen a tremendous enhancement in the software over the years. Two of us began working with the product with little to no experience and have, with the new software, been able to develop a professional looking website that is interesting and engaging to those both within the Rotary community but also to those outside of Rotary. What a great marketing tool for clubs. We find the online tutorials are very helpful especially for new members learning how the site works. Keep up the great work!. Pros How easy it makes clubs look like they are great at web design. The availability of images and tools that are common in Rotary worldwide. Cons There is so much to learn about ClubRunner that as a volunteer you feel sometimes that you have simply touched the tip of the iceberg of its capacity. But the flip side is you can get something posted with relative ease with little understanding of how you did it ;-) Review Source RP Ruth P. Membership Director Non-Profit Organization Management Used the software for: 2+ years ### "Highly recommend this for Rotary Clubs but it has gaps" February 15, 2022 5.0 A great overall program that has a lot of dimension for clubs. Customer Service is responsive. Pros It is a great way to keep track of club members from contact info to history. Also, has good options for communication. Cons Does not interact well with outside bookkeeping software. Review Source LD Lon D. Assistant Dean Education Management Used the software for: 2+ years ### "Our Rotary group has used ClubRunner for the past three years and I serve as the club webmaster. " December 20, 2017 4.0 It is a management system with design capabilities so all I have to do is click on the appropriate buttons and things happen for me. In addition, it keeps up-to-date with latest trends in design and functionality so I don't have to. Pros For the average user ClubRunner is a very user-friendly management system in most regards. It is easy to log into and then easy to find the membership area, which our members use most often. In addition, activities like updating a Profile or sending an email are quite simple to do for even the most technologically challenged individuals in the club. From a webmaster's perspective, I have found it very easy (mostly) to update the website, including things like adding new widgets to the Home Page or changing the layout and look of the site as well as changing the Home Page banner and logos. In addition, it is rather simple to create photo albums and add photos to them and build in stories and/or newsletters. All in all a very user-friendly program. Cons There are times when the system doesn't do what you expect it to do. For example, removing photo albums from the Home Page is not very intuitive and sometimes doesn't seem to work. And if you only change the overall look once a year, it can be challenging to "remember" how to do it. Once into the Designer it gets much easier. Review Source BK Barry K. Webmaster Non-Profit Organization Management Used the software for: 2+ years ### "Excellent for Rotary Clubs" July 11, 2022 5.0 Pros Comprehensive all inclusive - customer support - ease of use once learned Cons This is a massive piece of software with many moving parts. Easy to learn but it takes time and effort Review Source LN Liz N. past club president, website manager Non-Profit Organization Management Used the software for: 6-12 months ### "RIpon Rotary LOVES ClubRunner!" February 15, 2022 5.0 ClubRunner has allowed our club to improve the look of our website and make it way more attractive to more people! The flexibility is fantastic Pros I like the ease with which changes can be made. I also like the availability of support at virtually every turn. Cons It is not clear how to give certain people limited access to make changes to the site. It seems like I have to grant full access to just about anyone who needs to have even very limited access. I would like to be able to post documents in the same way we post photos. I cannot find a widget that allows this. Review Source BR Bruce R. Webmaster Civic & Social Organization Used the software for: 2+ years ### "Make Your Club Management Easy" February 15, 2022 5.0 We have used ClubRunner for 13 years and appreciate the company's attention to the customer's experience. Pros The modularity of the product facilitates technical management, and customer support enhances its value. Cons We have no negative observations for ClubRunner. It meets all of our needs. Reason for choosing ClubRunner It was adopted as a standard for our Rotary district, so that made it an easy choice. The fact that the software is used by many clubs throughout the world also makes it the logical choice. Review Source DH David H. Retired Financial Services Used the software for: 2+ years ### "ClubRunner-Every Club Should have One!" January 29, 2017 4.0 I have now been using ClubRunner at Club and District level for four years and rate it as well above average. It is a very good, cost effective, software designed with a clear understanding of Rotary and capable of application world wide. For the beginner and regular users help is never very far away (videos, FAQ's etc and an outstanding Customer service team). If it's used properly, ClubRunner can streamline Club and District administration and eliminate double handling through the ability to seamlessly integrate with My Rotary (rotary.org). My own experience (and that of others) is that it takes a while to get comfortable with the software and to understand how powerful and far reaching it is. But I think that this is mostly due to a lack of exposure to computing rather than a high degree of difficulty in using the software. Of course there's always room for improvement especially with the Event management, eCommerce and Meeting Responsibilities modules, but my impression is that the creators are well aware of and accept this reality and are committed to constant improvement. Every Club should have one! Pros Well designed, well targeted, cost effective, world wide application and integrated with rotary.org. Cons Event management, eCommerce and Meeting Responsibility modules let the software down Review Source DG David G. District Governor-elect Civic & Social Organization Used the software for: 2+ years ### "The Foundation to Effective Club and District Success" February 9, 2017 4.0 I first used ClubRunner in 2012-13 as incoming president of my club. It allowed me to build a member database, communicate more effectively and tell the Rotary story. In the next few years, I helped 30 clubs migrate to ClubRunner in our district. The ability to manage membership, communications and integration with clubs and RI has made an incredible difference in just a few short years. As we support our clubs in utilizing technology to forward the Rotary mission, ClubRunner will be the foundation of our strategy. Pros The ability to communicate with members, either individually or in total, about everything that members, clubs and leadership is doing in Service Above Self. It is getting easier and faster to deploy and the tech support department is one of the best I have ever dealt with in my career, both inside and outside of Rotary. Cons Lack of image editing, sharing stories and events between clubs and the district with some form of a widget, lack of a blog or discussion group function. Review Source CW Cheryl W. Used the software for: ### "Excellent! Continually improving the platform and willing to apply ideas from users." June 1, 2015 4.0 The first two versions were clunky. There are still a few areas that need improvement and our service tech constantly listens to ideas - he put in a suggestion just today I made regarding the photo albums on site pages. It's the little things that go a long way. We had a few problems when you changed the email platform - it was a major issue and is now partially corrected but we are still monitoring the issues with the tech. The staff is a real asset - they are easy to work with and accommodating, well versed and friendly! I like the advancements you are making - we plan to upload our own CSS code in the near future. This will give us much more flexibility and get us out of the "boxy/cluttered" look the site has using the templates. Continually improving is a huge asset. If the site elements do not move forward the site becomes stagnate very quickly . The integration with RI is wonderful. The fact that you are Rotarian's and give back part of the profits to the RI Foundation is a real plus for us - we like to do business with other Rotarian's and those who are contributors to our causes. Thank you for this! Again, I cannot say enough good things about the staff. Wonderful people and have kept us loyal as a result of their great customer service. Eli ROCKS!! I would suggest you have an emergency number on weekends/evenings we could call. Even if it goes into voicemail and alerts a tech - they can all back within 15 minutes to let us know if the problem can be addressed during off hours. Most people working on the sites are volunteers and do so at night and on weekends. Also - our events are generally nights and weekends too and we have had issues where we needed to identify if the problem was with ClubRunner or the facility. Reaching a person 24/7 is standard in the tech world these days. Love your platform and your people! Review Source SP Susan P. President Elect Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Product, A Little Klugy" January 28, 2017 5.0 I use Clubrunner extensively (website maintenance, communication, contacts database, events and more). I wish the Contacts database was more robust: a comments area, source option (other than a member referral), etc. Uploading photos is also sometimes a bit awkward. But the integration with the district and RI is great and for someone with ZERO web design ability or experience I was able to put together a very nice looking and functioning page. Pros District & RI integration, Email system, Events system Cons The admin page and tabs - it's confusing and I use it ALL the time. Also the Contacts module needs be be more robust (source options other than member names, comments field, etc). Also, the old "Friends" list was supposed to be rolled into the new friends in the Contacts module. When will that happen? I REALLY don't want to have to re-enter those names! Review Source CW Cheryl W. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Tremendous platform for all concerned!" January 28, 2017 5.0 Our Club partnered with the District to go online first with ClubRunner over 6 1/2 years ago. Version 3.0 was much needed and the programmers did a good job with its release! The platform is user friendly for EVERYONE. The absoultely amazing support staff is always friendly, helpful, good listeners (even when you are having a bad day totally unrelated to technology!) and open to new ideas for the system. When talking to Clubs to get them to go onboard with ClubRunner, I refer to the staff as our ClubRunner GURU Team! They help from the most basic issues to the most complex matters. They have helped me with tools to teach our clubs in the field, at Assemblies, etc. to get them started and keep the District as a whole moving forward with the platform. Pros User friendly. Always progressing. Cons Sometimes you find things through trial and error that is not in any training or brochure . . . but that is true with any software. Review Source GK Graham K. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Good support" July 12, 2022 4.0 All good Pros After initial training relatively easy to use Cons Sometimes a bit overwhelming for members not tech savvy Review Source KH Karen H. Secretary Non-Profit Organization Management Used the software for: 2+ years ### "Club Runner review" February 15, 2022 5.0 Pros It works and I am learning to find what I need; most of the time Cons That I could not reach tech's directly during Covid restrictions. It used to be a lot quicker to get my answers. Currently we need to go through "support" which still works but it is not as fast. The good news is we still get the right answers. Review Source PK Peter K. Training Manager Research Used the software for: 2+ years ### "Clubrunner is essential" January 28, 2017 4.0 Being secretary for 2 years I have used club runner constantly over that time. I love the way it can store all the club documents and make them available to club members and also public if required. The front page is simple in design and easy to manage which aids in the promotion of the club. It also aids the management of all of the other club activities. Membership data, billing, attendance, email, events with easy to manage security. Managing club positions is also very handy. Our club would be lost without it. I recommend it to all Rotary Clubs and feel that it is almost a mandatory requirement. Go get it Pros Storage of files and its web presence. Also the ability to use it to manage all aspects of the club activities Cons The limitations of distribution lists for email/ Review Source DC Diane C. District Executive Secretary Used the software for: 2+ years ### "I have enjoyed seeing and using the improvements to ClubRunner (District Site. " June 13, 2017 4.0 Ability to communicate with the District and update the Website. The improvements to the ClubRunner Website and ability to customize are excellent. Pros District features are easy to use. Reports are easy to generate. Communication module is effective and there are many other useful features. Cons There are a few minor changes that could be made to MyEventRunner, such as ease of report generation and name tag prep. Instruction Manual could be more detailed. ClubRunner: Generating Directories needs some work - the Directory is not available until the day after it is requested, and some of them do not contain the information shown on the Directory page. Review Source RJD Ron J D. Non-Profit Organization Management Used the software for: 2+ years ### "ClubRunner Service gets a 10" June 21, 2016 5.0 Having used ClubRunner for almost 10 years as a Rotarion it wasn\`t until recently that I asked the District support team some questions about communicating a newer program to our District Clubs. I not only got a quick reply, I received suggestions on how to proceed. The collaboration between myself and staff was excellent. The result was a revision to the program that will help all Rotary Districts. Pros The flexibility of moving around the whole program through the tabs environment. Having a lot of the information in video format available on Youtube rather than going through the help section makes things quick and easy to research. Cons Learning how to move around the tabs environment. Review Source SB Susana B. Menswear Stylist Apparel & Fashion Used the software for: 2+ years ### "Big improvement - Looks great!" February 9, 2017 4.0 The Board had been considering going to another provider in order to get a snazzy, up-to-date website. But nobody wanted to take on the project or invest $ or time learning how to run it. I counseled for staying with ClubRunner solely because I knew it and I had to run it, and so they acquiesced. A couple of months later, Rotary International announced the major update to ClubRunner that was available for free to all the clubs. It was miraculous! Overnight we got a gorgeous website that works on mobile devices. I am very pleased with the improvements and the helpful customer service. I do wish the system would accept .pdf photos because that would make things easier. Pros The website, newsletter and emails are what I mostly use for marketing and growing membership. The Treasurer uses email to send out dues bills. Cons I don't like having to 1) enter a Story and then 2) enter the same information as an Event on the Calendar. Big time waster. Review Source AS Anthony S. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "It started has an "ok" program but it is improving and getting better with time." June 26, 2018 4.0 Improving all the time to make things more user friendly and simple. When it comes to managing and organizing the club from every aspect (membership data, billing, newsletters, attendace, etc) I couldn't imagine doing it without ClubRunner. Get all members on board and jump right in. Pros Extremely easy to send out mass communication quickly and efficiently. So convenient to have everyone information all in one place, once it is all in there. Simplifies managing all club activities. Cons I have had trouble uploading documents or fliers I have created. Was hard at first to navigate around the site or try and quickly explain to someone else how to do something. Review Source MBB Mary Beth B. Website Administrator Used the software for: 2+ years ### "Love My Clubrunner!" February 9, 2017 5.0 The basic concept is easy to understand and retain. Any questions I have, I call customer support and they have the answers! I use the software everyday maintaining the Rotary Club's website and producing the bulletin, and sending out communications. Pros The ease of use. Once you know the basics, you can run with it. Cons Just waiting for other parts of the website to catch up with rest of it - to have the same characteristics as the other parts - Meeting responsibilities for instance. Review Source ES Eric S. Attendance Chair Non-Profit Organization Management Used the software for: 2+ years ### "ClubRunner Excels" February 1, 2017 5.0 From the start of our using ClubRunner we have seen responsive improvement and useful additions, which continue in the newest release. Tracking attendance, signing up for projects and events or paying for dues and other commitments we have found no better program for our club. Pros Automation of the president's, secretary's and treasure's duties as well as enabling event planning and registration without hassle. Cons Menu placement and functionality require a short training cycle. Review Source JS Jean S. Finance Manager Accounting Used the software for: 2+ years ### "Very Good for Club Management " February 15, 2022 5.0 Great Pros Ease of use and Member management is important Cons Website development is a little hard for me Review Source LC Lindsey C. CFO Real Estate Used the software for: 2+ years ### "Clubrunner enables you to run the club! Imagine that!" January 28, 2017 4.0 I was first introduced to it 10 yrs ago and couldn't believe how much it assisted with the administrative headaches of running a Rotary club. And they how I could get it to pay for itself right out of the gate. Since then, clubrunner actually makes a profit for us and i was able to convince 75% of the club's in the district to sign on as well as a result of our positive experience. In a district made up of 10 different countries, 80+ clubs dispersed on 16 different islands, that was critical to helping us with effective communication. On top of all that, it's run by such nice people! I have visited their headquarters and even had a meal with their owners m, to say nothing of the encounters at conventions and conferences. Very good decision to become a clubrunner customer. Pros The ability to track and communicate with members with relative ease. Cons Ecommerce outaide of mainland North America would be icing on the cake Review Source GP Gerard P. Club President Used the software for: Less than 6 months ### "Could not change URL for one of my subpages" June 24, 2017 4.0 Pros Once the user becomes familiar with the software, then it offers a lot of flexibility to build an in-depth, multi-page Web site. It allows multi-users to input info/data on different pages/screens. Editing and managing time sensitive inputs appears to be moderately uncomplicated. Once a user's experience increases, some of the software complexity may lessen Cons 1) To an inexperienced user, input and publishing appear to be very complex 2) "Drag & Drop" appears to be non-existent. This would really simplify file & image file uploading!! 3) Terminology is very confusing... 'widgets'? 4) Previews are misleading. When previewing, you get a item/page stand-alone preview, not a merged master page, draft page preview. So, when published, and you return to Home Page, it looks different perspective, size relative to the master 5) Maybe due to my inexperience, I cannot upload a Word or Excel file. I have to convert to PDF and have Adobe convert to image file. Images upload very well. Review Source BM Beverly M. District Operations Manager Used the software for: 2+ years ### "District 5450 has used ClubRunner for 6 years - it is a great tool." June 12, 2017 5.0 Pros It's easy to communicate with our District members via email, monthly newsletter and customized broadcasts. We use MyEventRunner for all of our events and registrations. The support staff is extremely helpful and responsive. Cons Occasionally it is a little "convoluted" to edit a site page - there are many steps to get to where you need to edit. Review Source MB Marilee B. Club SecretaryF Used the software for: 2+ years ### "The customer representative answered my questions and was very helpful in showing on my own website" June 11, 2017 5.0 Pros It is easy to use. Great support. The classy way the website appears reflects well on our club. It accomplishes all we want in our website. Cons Keeping up with all the changes can be a challenge. Also being notified as to what is new could be better. Keeping our club members up to date can be difficult on our part. Review Source Similar Products Featured