# Page 3 | ClubRunner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ClubRunner the right Club Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143367/ClubRunner/reviews --- ClubRunner 4.6 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ClubRunner ## Showing most helpful reviews Showing 51-75 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Susan L. Director Non-Profit Organization Management Used the software for: 2+ years ### ""Every day in every way, keeps getting better and better" Pink Panther" January 29, 2017 5.0 Many software programs may equal Clubrunner but no one, anywhere, equals the Canadian Customer Service. They answer promptly (if I start an email ticket I get a call within a day) and they all (a) know what they are doing and how to help Luddites like me, and (b) are unfailingly polite only as Canadians can be. Joy to work on new features because I know I have help all the way, all the time. Pros Two things: The usefulness of it as a repository of documents, details, and photos available only to members. And the fact that committee assignments and volunteer calendared events show up on EACH MEMBER'S newsletter (at the bottom), personalized, providing a handy reminder. Cons Sometimes the changes get ahead of the instructions. Review Source MB Melissa B. Executive Secretary Non-Profit Organization Management Used the software for: 2+ years ### "The website is very easy to use and the customer service is excellent! " August 31, 2017 5.0 Pros It is very easy to make website updates, send a weekly newsletter and update membership information. The calendar is also a great feature. You can do on-line registrations and easily track how many people are registered for events. It is a great product all around! Review Source NB Nabil B. Webmaster Used the software for: 2+ years ### "Been using the product for many years now. It has evolved very nicely. " June 11, 2017 5.0 Pros Customization flexibility and the support staff are first class. Company definitely listens to suggestions. Cons Display between laptop and smartphone requires a lot of fine tuning. However, just saw a demo of upcoming release which will address this issue. Review Source AC Ariane C. PDG, e-secretary Non-Profit Organization Management Used the software for: 2+ years ### "Satisfied user" January 28, 2017 4.0 Although our district resisted the use of ClubRunner for a long time, once we moved on we have never looked back. Then I convinced my club that we should get a subscription also. Pros Integration with RI Cons Some items are difficult to find for the inexperienced people. Review Source LH Lou H. Retired Insurance Used the software for: 2+ years ### "ClubRunner is the best!" February 7, 2017 5.0 ClubRunner help desk is very responsive and also very helpful. We update our website at least weekly and many of our members are now using the email service to communicate with other members. Pros It does what I want it to. Cons There is definitely a learning curve... Review Source EC Elly C. Membership Chair/Web admin Used the software for: 2+ years ### "Always receive very prompt replies when I have a question or problem" March 6, 2018 5.0 Pros I like the variety of features and ease of learning new components. The frequent updates and improvements. Since my first exposure to CR in 2004, I have seen numerous changes, and issue addressed promptly. Review Source MK Marianne K. Club Secretary Civic & Social Organization Used the software for: 2+ years ### "Love the features of ClubRunner" June 11, 2017 5.0 The ability to provide feedback directly to the developers. Pros Many features all in one place for club support. I like the support for secretaries, treasurers, and email capabilities. I also like the connectivity to RI for membership, although I still have to contact RI to straighten out inconsistencies from time to time. Cons Difficult to create a newsletter. Too many steps to incorporate photos into the newsletter. Also, when sending an email to a group of people and expecting responses, there is no way for the recipients to do a "reply all" to the distribution. Review Source MD Mary D. Rotary Club website, Bulletin, etc Used the software for: 2+ years ### "Sections from bulletin to website attendance - everything is well integrated" June 11, 2017 5.0 Pros Ease of use and extensive support, videos, webinars, etc. Help provided at RI Conference was very good. The customer support was exceptional. They helped solve Facebook integration issue. Review Source GL Grace L. Policy Officer Non-Profit Organization Management Used the software for: 2+ years ### "Great product!" February 15, 2022 5.0 Great Club product. Pros Software is easy to use and customer friendly. You could explain to a new comer with ease what to do. Cons The RI integration does not always happen smoothly. Review Source DM Derrick M. Secretary Non-Profit Organization Management Used the software for: 2+ years ### "Rotary Club of Maryborough (Vic)" January 29, 2017 5.0 Use ClubRunner every day as Secretary of my Club and have found it to be a wonderful support to my position. Pros Ease of use Cons Problem with "Email Message Centre" when using Microsoft Edge Review Source BM Bob M. Assistant Governor Used the software for: 2+ years ### "Love working with Club Runner - Product, Support, Functionality & Ease of use" June 11, 2017 5.0 Pros Everything is a PRO for Club Runner. I really enjoy it's Flexible, the professional look, Ease of Use and it's friendliness with power users Review Source JA John A. Member Non-Profit Organization Management Used the software for: 2+ years ### "Cumbersome and not user friendly" January 17, 2020 2.0 None. Pros Nothing, but at least if you suffer your way through and put in your club information , it is picked up by RI so you don't have to repeat it on another web page. Cons It is slow and cumbersome to use. Nothing is intuitive. There is very little modification to suit your needs. Review Source JW Joyce W. Executive Secretary Used the software for: ### "It is frustrating." June 2, 2015 3.0 My biggest involvement is maintaining members' records, attendance and the bulletin. I do well with members' records (although there is some info RI-CAS allowed us that ClubRunner does not--children's names, an ability to add comments about the member). Last August I was asked to take over the bulletin and I find it very confusing--even when I do the same things I don't get the same results, and I do not understand how it works. I am now working with new version of attendance and while I see it does give us more information, it is more complicated--5 pages of names instead of one single. And for new make-up system, again, it is more complicated and I was able to get the information I needed when I used the old system. We are trying to get our members to use and be comfortable with ClubRunner but many find it confusing and complicating and overwhelming. What we need and what we are working on is to have a member of our Club be the 'champion' and become totally familiar with ClubRunner in order to teach the rest. I have joined Webinars and also read much of the information provided. I give the highest marks to your Support staff...they have been very helpful and patient from the start of our Club using ClubRunner. Review Source JP Jennifer P. Used the software for: ### "Club Runner Rocks!" February 20, 2017 5.0 First, let me say, "I'm not very computer savvy" so any difficulties I have with using this software is not the fault of the software! Secondly, let me say that our club's mean age is probably 60-70 years of age, so getting members to go to our website isn't easy. I love the look of our webpage. While I haven't figured out how to edit some of the information to be more local, it looks professional! The general information provided, is great. The software integrates with other sites that use it seamlessly, reducing the amount of work I have to do! For example, what I enter into our site automatically uploads to the District site. Since using CR, I've been able to put out a couple of Newsletters, which my club members enjoyed. The templates make it quite easy and they look GREAT. I've been able to upload documents and love all the little extras each module provides (e.g., attendance stats, birthdays, etc.), which can be used anywhere. I love that members can go online and update their profiles, as needed. I'm getting the rest of my Board to take a look at the modules related to them and hope they will find it a simpler way to share information as well. CR is an excellent investment! I highly recommend it. Review Source EL Eric L. Pre s./Owner Retail Used the software for: 1-2 years ### "Club Runner" February 16, 2022 4.0 Overall I am pleased with the aspects of the program that I work with. Pros Club Runner makes communication with our members very easy. Cons A little clumsy in its current form. Adding pictures to the home page is a bit tricky. Review Source JG Jim G. District Governor 2015-16 Used the software for: ### "I have been using Clubrunner since 2007 at the club level and more recently, the District version" May 27, 2015 5.0 I have been a fan of Clubrunner since I first experienced it and have promoted it around the district for some time. While it is considered just a "website" by some, it is really a Rotary Club and District Information and communication management tool that has the potential to make the work of running a club or district much more efficient and effective. The software has gotten even more powerful over the years and the level of integration with RI has really helped make the case for its use. It would be even better if there were even deeper integration (common login credentials with RI and integration with Rotary Club Central) so that Rotarians had seamless access to the information. Clubrunner support has been second to none in my experience. Problems are quickly resolved and I have regularly gotten direct calls from the company to help me through issues that I have had. They are always open to suggestions and have implemented changes as a result of user comments. I look forward to continuing to work with the software and help clubs and my district make best use of the system. It is one of my "service" avenues for Rotary and part of my "gift to the world" Review Source MB Michael B. Webmaster 2009-2015 Used the software for: ### "Simple - Reliable - Worth its Price" June 19, 2015 4.0 The Bozeman Sunrise Rotary Club relies heavily upon the functionality and reliability of Clubrunner and its parent company, Doxess, for managing our 100+ volunteer members. The more our members come to learn of the features found in the system, they more informed and engaged they become, helping us do better work in our community. We especially like the new Attendance 3.0 system for tracking attendance for our host club and related Satellite Club. From an administration and management standpoint, their back-end intranet is simple, and continually evolves to offer newer and more efficient ways to accomplish repetitive tasks. For the price, they offer a decent mix of flexible templates, widgets, tools and options for Rotary Clubs of most every size and sophistication. And, if and when a club member or administrator encounters an issue requiring their support, the CR tech department usually responds within a few hours with a solution to our problem, never letting it go unresolved. We have been very pleased for over 6 years utilizing their system and its various upgrades. Clubrunner is highly recommended by our members and administrator volunteers. Review Source BS Brenda S. President Wholesale Used the software for: 2+ years ### "Everything you need is here." January 28, 2017 4.0 I've been managing our Rotary club runner page for five years. It has so many features that are valuable to our BOD and our membership. I am appreciative that they have added new, more modern templates that give a streamlined look. Customer support has always been attentive and timely. Great service, great product. Pros Features and functionality,, customer support. Cons Templates can look dated, but the new update gave some wonderful modern options. They are always improving. Review Source RR Ron R. retired Used the software for: 2+ years ### "I use ClubRunner every week for my president's newsletter and it is so easy to use. " June 23, 2018 5.0 Good stuff that is responsive to our needs. Pros I like that it gives me all the information that I need in one easy application, from membership to attendance. It is a complete website that I can't imagine changing. Cons I haven't had any problems with it. In a very few easy strokes, I can get all that I need. As club president, I realize how important it is to have good software for our Rotary Club. Review Source BB Barbara B. Contract Management (retired) Government Administration Used the software for: 2+ years ### "Great for Non Geeks" February 21, 2017 5.0 In the last few years ClubRunner has vastly improved ease of use and added very useful features. Their tech support group is very responsive. I would never be able to do website design without the structure provided by ClubRunner Pros Generally the icons are recognizable in the edit features. Cons The volunteer module is not easy to understand and intuitive. Groups, tasks, etc., take a while to figure out and tailor to my needs. Review Source HR Heather R. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Far exceeded my expectations for an amazing value to clubs" September 17, 2018 5.0 I rave about this platform to people I know far and wide. Love it and highly recommend it! Pros I love the intuitive platform and the customer service is out of this world. I peppered ClubRunner with dozens of questions as my Club evaluated this platform, and I was answered with courteous and speedy replies every single time. The concept of a database designed just for service clubs is brilliant, and ClubRunner has executed it very well. Cons the newsletter layout format is a bit hard to work with, but I think people who have worked with templates before may find it easier (it was new to me). I was still able to figure it out without too much trouble, but took a little while the first time. Review Source JD James D. Executive Secretary Used the software for: ### "Satisfied User for 6.5 years" January 14, 2015 5.0 I really like using ClubRunner. A member of my Rotary club said to me recently that our club is more cohesive since we began using ClubRunner. I was also instrumental in influencing my district to migrate to ClubRunner. Beside doing a newsletter and website content for my club, I also do the same for my district. I have been impressed over the years at the responsiveness of the ClubRunner staff to suggestions from users. The birthday and anniversary report is just one example of ClubRunner adding a a capability in response to the needs of users. Because I have been using ClubRunner for so long, I have seen the progress of the continual upgrades. With each upgrade, ClubRunner has been remarkably improved. The current version has some great features that I use. I will have to say that the newer version is more complex because of the addition capabilities, but as with everything else, after you get past what there is to learn, the new version is really worth the time spent in learning to use it. After a year of using ClubRunner 3.0 I am very pleased with it. Review Source BT Brenda T. Retired Used the software for: 2+ years ### "Member since 2009" January 31, 2017 5.0 I have used ClubRunner both at the District and Club level. I appreciate the continued updates and response to suggestions. Whenever calling directly I am always pleased with the great service and helpfulness I receive. I would definitely recommend ClubRunner to other Rotary Clubs. Our District has 100% participation. Pros Membership module Cons Some difficulty when using new modules. Not always intuitive. Review Source JF Jen F. Ceo Used the software for: 2+ years ### "Been using Clubrunner for years. Must have tool" June 11, 2017 5.0 Pros Ease of use. Integration w RI. I wish I could get my members moreengagedwith the software program. Wish disintegrated w District site for registration and club managemdnt Cons I would love fortheinviteoption to all to exclude members who have already registered for an event necessary tool for efficient club management Review Source jB john B. retired banker Used the software for: 2+ years ### "primarliy use bulletin feature - mostly positi ve" June 11, 2017 4.0 Pros I like the look! Bulletin designer i easy to use, once you figure it out! Club/District bulletin is the body of the email - no need to download another file Cons "Open" rate on emailed bulletin is not helpful. /There should be a better way to show open rate. Have a great day! Review Source Similar Products Featured