# Page 2 | WebEngage Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is WebEngage the right Push Notifications solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143401/WebEngage/reviews

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WebEngage

4.5 (32)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of WebEngage

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GS

Gaurav S.  
COO  
Food & Beverages  
Used the software for: 6-12 months

### "Creating retention and cohort marketing campaigns has become easier with WebEngage"

September 27, 2017

5.0

Pros

The winning feature of WebEngage is easily the ability to create and monitor automated journeys for your user segments. A very capable product for improving your cohorts.

Cons

Starting up can be a little overwhelming; Will easily take upwards of 3 months to get started even with active deployment efforts.

Review Source

MT

Mohamed T.  
Head of E-Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Non-Intrusive and highly-engaging is you Keyword"

September 13, 2018

5.0

WebEngage is a seamless easy-to-integrate, easy-to-grasp peace of mind that yields great engagement with effortless execution, highly recommend to all business sizes!

Pros

On-Site Notifications are highly engaging, segmenting is easy, uploading creative and setting rules is really easy

Cons

Need to have more custom date ranges in overview tab

Review Source

MS

Manav S.  
Chief Marketing Officer  
  
Used the software for: 6-12 months

### "It's been good experience using web engage so far. "

February 16, 2018

4.0

Pros

Ease of usage User details about when did the the user come, what all the user did,etc is available Making user journey is very simple

Cons

The dashboard is not very friendly, work is needed on that front Remarketing should also be included in the user journey

Review Source

SD

Siddhant D.  
Head - Consumer Business  
  
Used the software for: Less than 6 months

### "Smooth, easy going, easy to use and understand. The learning curve is short and the support is great"

March 6, 2018

5.0

Pros

It gives me access to segment and communcate with my customers bith ad hoc and through scheduled conversations. For a mid sized company it becomes nessesary to have automation to handle this function.

Cons

Any user level has access to customer data which could pose a risk at any time. This needs to be looked into.

Review Source

AB

Abhishek B.  
Deputy Manager  
  
Used the software for: Less than 6 months

### "It was tough to start with the tool but eventually its getting better day by day"

September 27, 2017

4.0

Automation of customer lifecycle

Pros

This tool gives us the power to integrate all my customer touch points under one roof. The power of if-else conditions in journeys makes it exclusive one.

Cons

Reporting structure. Need more features in overall reporting & the challenge to change the source data.

Review Source

SJ

Sujeet J.  
CEO & Founder  
Consumer Services  
Used the software for:

### "Its amazing by work, feature, performance and support"

October 16, 2017

5.0

so many cant describe

Pros

There are so many feature that you can use free and working absolutely amazing and the most amazing the customer service and always available with full support as a friendly way i really appreciate the work and service provide by webaengage

Cons

I dont think any but if pop up window would be like optinmonster than it would be more better but even i can give 5 start with no doubt

Review Source

KS

Kunal S.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "The WE team made sure we are up and running in no time."

March 6, 2018

5.0

Pros

Ease of use. Tracking user journey to make right decision. Setting up campaigns is easy and fast. All lead to increase in engagement!

Cons

Pricing can be better. :) Can add a layer of customisation to the dashboard depending on the role.

Review Source

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