--- title: "Law Ruler Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Law Ruler Software the right Law Practice Management solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143446/Law-Ruler-Software/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Law Ruler Software 4.7 (46) [View alternatives](https://www.capterra.com/p/143446/Law-Ruler-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Law Ruler Software Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews NW Nick W Operations ManagerLegal Services, 201 - 500 employeesUsed the software for: More than 2 years. “The cost is reasonable considering communications, lead flow, doc collection and e-sign functionality all resides within.“ June 29, 2026 DK Daniel K Managing PartnerLegal Services, 51 - 200 employeesUsed the software for: More than 2 years. “It did not have a direct integration with Monday.com, which would have been nice. As our firm went to Monday.com, it did not have the direct integration that I was hoping for.“ June 13, 2025 DK Daniel K Managing PartnerLegal Services, 51 - 200 employeesUsed the software for: More than 2 years. “Law Ruler is incredibly intuitive, and worked perfectly for our firm, especially when we had to create automations and started receiving thousands of intakes. “ June 13, 2025 TA Travis A AttorneyLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “Didn’t integrate incredibly well with our other case management program.“ December 12, 2023 OC Octavia C Director of Intake and OperationsLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “The support team is quick and usually solves requests on the first or second contact.“ October 6, 2021 NW Nathan W Managing PartnerLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Email, calendar system, case monitoring once leads are converted, lack of integration with Dropbox or other 3rd party providers.“ May 11, 2021 JC Joshua C LawyerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “We worked together on a weekly basis and customer service representatives are always available to help out.“ April 30, 2021 PP Paul P OwnerLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “The current lack of Onedrive integration is the only thing I have found missing. “ April 13, 2021 ## Showing most helpful reviews Showing 1-25 of 46 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Operations Manager Used the software for: 3-5 years ### "Lead Intake & Processing " July 1, 2026 3.0 The core functions work well and are easily trained. The support from account management and open conversation about customization and feature enhancement is appreciated. An opportunity would be to better report on and regulate up-time. Pros The platform is easy to use and lead structure is clean and simple. The cost is reasonable considering communications, lead flow, doc collection and e-sign functionality all resides within. Cons The form builder is not efficient and causes delays in creation of new case types. It reacts slowly and saves upon every entry, which could be adjusted to allow for more complex forms to be built in less time. Alternatives considered [Filevine](https://www.capterra.com/p/140815/Filevine/)[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[Tableau](https://www.capterra.com/p/208764/Tableau/) Reasons for choosing Law Ruler Software Industry specific needs are met and the cost/value is great. Review Source Foreign Attorney Foreign Attorney Used the software for: Less than 1 year ### "Recommended" April 8, 2019 5.0 Pros It is very easy to use. The system is great. The support staff is great and fast. It is also perfect to use it on the go. Cons Nothing bad to say about this software. Review Source Response from ProfitSolv April 12, 2019 Thank you Adria! Glad you enjoy Law Ruler! JW Jason W. Marketing Director Used the software for: 3-5 years ### "God, but could improve." December 23, 2024 4.0 It has been OK. I wish more developments deal with automation instead of attempting to add a complete case management system. Pros The ease of use and the setup for different intake case types. Cons The setup and the choppiness of the automation. Review Source Reviewer ### "All Leads and Conversations in one place" May 17, 2017 3.0 We were looking for a reliable Intake Management system that would organize our potential cases and conversations for us. We got a Law Ruler Demo and signed up. It has helped us built a better practice. Our business has become more efficient. Data and files are never lost and we can access them anytime. It has improved our productivity. Highly recommendable! Review Source Firm Administrator Used the software for: Less than 1 year ### "The best legal software that we run our practice on" September 11, 2020 5.0 I was able to do more with less, increase my lead conversion rate, and manage my disability cases in a much better way. We are exclusively a disability firm which comes with its own unique challenges. There is a massive amount of data to manage for each case and it has to be efficient or we lose money. Law Ruler has been incredible for us and solved this problem! Pros We like the built-in smart dialer feature that prioritizes our leads and has helped us grow the firm aggressively. The system itself is easy to use which helps since our staff is all virtual now because of covid. Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot! Cons We went through 2 other software systems before Law Ruler that had all failed to implement our workflow in a useful way. They all looked similar and were nice to look at, but the key difference is that Law Ruler had a consultant work with me to make Law Ruler conform to how we do business, and it was done in a month. The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably. Switched from The other companies promised us the moon and stars, but took months to give us a login to a working system. When we finally logged in, the other company (not Law Ruler) gave us an empty shell with no workflow initially, then we had to wait several more months and had to basically do it for them because they could not understand or cared to follow through. Reasons for choosing Law Ruler Software The people at Law Ruler and their level of caring about our business is what made the difference. If you read this review, you should ask the company how long it takes until you get a login and how long to be implemented. There are a lot of tricksters out there is seems that are selling you vaporware/future product or do not have the workforce to deliver on their promises. When you are running a business, you do not have months to wait for a login after you cancel the current software that you are using. Who would?! I did not have that problem with Law Ruler. Review Source Response from ProfitSolv September 21, 2020 Thank you for your feedback, it is gladly appreciated! Partner Used the software for: 3-5 years ### "Easy to use and reliable case management" August 1, 2023 4.0 Very good. \[sensitive content hidden\] is a pleasure to work with. Pros Lawruler's built in dialer has continued to improve over the years allowing us to sign more clients for less money. Cons The system operates slow, too frequently. Switched from Additional features Alternatives considered [Litify](https://www.capterra.com/p/160393/Litify/) Reasons for choosing Law Ruler Software Pricing Review Source Managing Partner Used the software for: Less than 1 year ### "Overall, excellent product. With a few tweaks it could be the best in the business. " May 19, 2021 4.0 Overall, it's been a really good experience. Our main contact - \[SENSITIVE CONTENT HIDDEN\] - has been exceptional and incredibly responsive. Pros Lead generation and monitoring, converting cases, automations, text messaging, and pretty significant customizations. Cons Email, calendar system, case monitoring once leads are converted, lack of integration with Dropbox or other 3rd party providers. Switched from [Actionstep](https://www.capterra.com/p/139923/Actionstep/) Review Source Response from ProfitSolv May 19, 2021 Hi Nathan! Thanks for your feedback! We believe in constant improvement and aim to deliver the best solution on the market. Director of Intake and Operations Used the software for: Less than 1 year ### "Law Ruler helps us keep track of everything!" October 8, 2021 5.0 I can't not say enough wonderful things about Hillel Charm and our positive interactions. Hillel has helped our team get the most out of Law Ruler for our business. Pros I love that I can keep all records related to a client in one place. It is simple and easy to track where in our process a case lives and to create follow ups that make sense for us. Our dedicated Law Ruler resource, Hillel Charm, is great at helping our team work through business cases and how to use Law Ruler to effectively solve for these. The support team is quick and usually solves requests on the first or second contact. The dialer is extremely helpful to keep all contacts and notes in one place. Cons The calendar is missing features like recurring reminders and events. Review Source Intake Coordinator Intake Coordinator Used the software for: 3-5 years ### "Best Legal CRM. Best user interface of any software used by the firm." August 10, 2023 5.0 Our process of interviewing potential clients would be unmanageable without Law Ruler. Managing our call volume and analyzing lead volume and quality would be impossible without Law Ruler. Pros The product is very easy to use and can be easily customized to meet the firm's changing needs. Customer support is the best in the business. Cons I would like to have a way to store, edit and send standard responses that we send via text. Review Source Attorney Used the software for: Less than 1 year ### "BEST CRM for Lawyers" November 1, 2019 5.0 Pros The ability to instantly communicate with a potential client through SMS and email. Great way to maintain top of mind awareness. Cons They haven't quite worked out some of the conditional logic issues as well as a better way to terminate and/or restart drip campaigns. Switched from Too limited. Not enough ways to pull data and reports. Review Source Response from ProfitSolv November 4, 2019 Thank you for the review Bill! We really appreciate the kind words and your candor. We are always improving the usability of our features to produce a world-class solution for attorneys. I have forwarded your feedback to our product management team to review further. Attorney/Owner Used the software for: 1-3 years ### "Great for Managing Mass Torts" October 1, 2020 5.0 Pros We like how Law Ruler helps us keep our mass tort cases organized and how easy it is to send files to co-counsel. Cons We use G Suite; since Law Ruler doesn't sync with Gmail and google docs, this is what we like least about it. Review Source Response from ProfitSolv October 3, 2020 Thanks for the review Brooks! Brittiany P. Marketing Director Used the software for: Less than 1 year ### "Useful System " April 9, 2021 5.0 My overall experience with Law Ruler is positive. Pros The most useful features of Law Ruler are automation and marketing source integration. Cons Law Ruler could improve upon the system by adding spell check. I would like to see integration with Google Maps. This would make adding addresses of new clients more accurate. Review Source Response from ProfitSolv April 9, 2021 Thanks very much for the feedback! Senior Litigation Paralegal Used the software for: Less than 1 year ### "Dashboard Management" September 15, 2021 5.0 Law Ruler has helped us streamline our intake department and its process, it has helped us keep track of all that we need it to. Pros how easy it is to customize what we need. Cons integrations with other software's, more integrations for task management Review Source Response from ProfitSolv November 30, 2021 Hi Sonia, thank you for the wonderful review! We are glad Law Ruler was able to help streamline your intake process. Operations Consultant Used the software for: Less than 1 year ### "Account Manager knowledge and responsiveness" October 14, 2020 4.0 I reached out to Law Ruler by email for some questions about how to customize a report. I received a reply in minutes. We set up a conference call and the changes were made in a matter of moments. All of my questions were answered fully. I had a great experience with account manager \[SENSITIVE CONTENT HIDDEN\] Pros As an operations consultant for law firms, I am particularly interested in reporting capabilities and ease of use. I find Law Ruler easy to navigate with very effective reporting features that are improving all the time. Cons For our purposes we would love to see even more customizable reporting specifically re: automatically calculating and displaying wanted rates and conversion rates. Review Source Response from ProfitSolv October 14, 2020 Hi Stephanie - Thanks so much for your review! Partner Used the software for: Less than 1 year ### "Client Intake" October 24, 2019 5.0 Pros The software is just easy to use and it is not time consuming. It really helps our practice. Cons No software is perfect, but at least Law Ruler is continuing to improve everything and is still better than others. Reasons for choosing Law Ruler Software I was less than thrilled with other products and wanted to try a new product. Review Source Response from ProfitSolv October 25, 2019 Thank you for the review! We are glad that you are here! Reviewer ### "Great Software that will change the way you gain and manage potential new business" May 17, 2017 4.0 We manage new leads in a more professional and efficient way and follow ups have never been so easy thanks to Lawruler. Great product. Review Source Response from ProfitSolv September 7, 2016 Thanks so much Eric! Happy that we can help your firm! Paralegal ### "My experience with Law Ruler has been excellent." May 17, 2017 5.0 Law Ruler is intuitive, user friendly and entry of data is quick and no nonsense. Review Source Chief Operating Officer Used the software for: Less than 1 year ### "Very Satisfied with the Law Ruler CRM" November 7, 2025 5.0 My experience with Law Ruler has been great for me and my company we do domestic violence classes anger management classes and lots more and it works perfectly in tracking everything Pros The cost customer support document management ease of use is what I liked working with Gretchen Sadorf has been really easy and she has been very helpful Cons It was a little hard creating intake forms but after I got use to it, it was pretty easy it has been very easy tracking everything I need to track Switched from [Paperform](https://www.capterra.com/p/158094/Paperform/) I had to many files and the office was a mess Alternatives considered [Sales Force Assistant](https://www.capterra.com/p/247040/Sales-Quote-Assistant/) Reasons for choosing Law Ruler Software the cost off all there other CRMs was way to expensive Review Source Managing Partner Used the software for: 3-5 years ### "LawRuler Very Good for Large Volume Intake Practice" June 18, 2025 5.0 Our firm, HKM Employment Attorneys LLP, has worked with Law Ruler for over 4 years, and our experience has been completely positive. Law Ruler is incredibly intuitive, and worked perfectly for our firm, especially when we had to create automations and started receiving thousands of intakes. This is a fantastic intake system, and I'm so happy my firm used it. Pros Ease of use Quality support Quality search Strong automations Works well with her software Dialpad integrates very well with LawRuler Cons It did not have a direct integration with Monday.com, which would have been nice. As our firm went to Monday.com, it did not have the direct integration that I was hoping for. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) We felt that LawRuler, along with the integration of Dialpad, worked really well Review Source Supervising Paralegal Used the software for: 1-3 years ### "Comprehensive and efficient " October 22, 2020 5.0 The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and overall make sure productivity is where it should be. I love this program and would recommend it to everyone that's interested in making a switch. The team at Law Ruler truly cares that you are happy and comfortable and making the switch was much easier than I had initially thought it would be. Pros We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips. We had been using a Lexus/Nesus system that was out dated and antiquated and we picked up Law Ruler as if we had been using it for years. Everyday the programmers are coming up with new ideas that boost our Client satisfaction and our productivity. Cons There is not much I miss from our old Database software but we had an option to set a monitor that would alert every internal user of an issue. If Law Ruler implemented the same it would be most helpful. Switched from The system was slow and antiquated and did not meet our needs or integrate with the current software we use on a day to day basis. Law Ruler takes a lot of grunt work out of our day to day process leaving time for more important tasks. Reasons for choosing Law Ruler Software We ran a trial and it did not seem like a good enough fit for the price. Review Source Response from ProfitSolv October 22, 2020 Thank you Samantha! We enjoy working with your firm and it is our pleasure to provide your firm with world-class support! Paul P. Owner Used the software for: Less than 1 year ### "New Law Ruler User" April 15, 2021 5.0 So far my experience has been positive. The implementation by LawRuler has been great. Pros Lead automation is a time saver and helps make sure leads do not fall through the cracks. Since I am a new user, I am still learning the full capability of the product. The support for the implementation of the software has been fantastic. Cons The current lack of Onedrive integration is the only thing I have found missing. I understand this is being added. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Clio is a great product for basic law firm function, time tracking, and billing. However, because Clio Grow is a separate product, the functionality with Clio Manage was cumbersome and not well implemented. Alternatives considered [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/) Reasons for choosing Law Ruler Software The ability to text electronic signature requests and the integration with other products we use for leads. Review Source Response from ProfitSolv April 15, 2021 Dear Paul, thanks for your feedback! Director of Client Experiences Director of Client Experiences Used the software for: Less than 1 year ### "Law Ruler Support Team" September 22, 2020 5.0 5-Stars! I've been through a massive transition from a CRM to an ERP. It was a miserable experience. With Law Ruler, my experience has been the complete opposite! Having a direct support contact (ours is \[SENSITIVE CONTENT HIDDEN\]) makes the transition from Clio to Law Ruler a successful one. Plus he is a great teacher and communicator! Pros We love how Law Ruler is BOTH an intake and case management software. Everything under one roof! Plus, the interface is very easy to use! Software is one thing, but the support team is another. The Law Ruler Support Team is incredible! Cons Automations and the dialer can take some getting use to. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Clio Manage and Clio Grow are two different platforms that did NOT integrate. We needed something under one roof! Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[Lawmatics](https://www.capterra.com/p/177717/Lawmatics/) Reasons for choosing Law Ruler Software Case Management & Intake Platform Additional perks: Texting, Form Builder, Mass Emailing/DRIPs, Automations, and Tasks! Very powerful system! Review Source Response from ProfitSolv September 22, 2020 Thanks Carlina! We are glad that you enjoy the service and were able to find something more seamless than Clio/Clio Grow. Lawyer Used the software for: 3-5 years ### "Law Offices of Joshua Cohen Slatkin" May 4, 2021 5.0 Pros I have used Law Ruler for over 5 years and with good reason. Law ruler's intake software has enabled our law office to efficiently perform client intakes and send e-sign documents with the touch of a button. Law ruler has enabled us to streamline our intake process and perform more intakes and sign-ups. The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents. We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs. Cons Does not integrate with all third party vendors Review Source Response from ProfitSolv May 4, 2021 Thanks so much for your feedback, Joshua! We appreciate it! Owner Used the software for: Less than 1 year ### "Great For My Practice" September 24, 2021 5.0 I have found the experience in using Law Ruler to be great. Whenever a migration to new software occurs, hiccups happen. They have been super responsive to all of our needs, and to our suggestions, and so would not hesitate to recommend Law Ruler. I'm really looking at unlocking the full potential for this software. Pros My team really loves the software. The workflows are exactly what I was looking to create, and the document automation is super simple to use. Cons I don't really love all the tabs on my browser that this creates, but that's a personal thing. It does make it easier to navigate back to the main screen by just closing tabs. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) I wanted a more robust practice management, CRM, and workflow automation software that I could tailor to the needs of my firm. Review Source Russell W. CTO / Digital Marketing Director Used the software for: Less than 1 year ### "Finally something to fully automate the new client intake process" April 24, 2018 5.0 Pros Streamlined approach to new intakes, fast client interviews and on the spot contract delivery. Call recording and Complete marketing source tracking. At a glace status on client contracts in process and who the process owner is which equates to full team accountability. Technical support is fast and knowledgeable, we have not had a technical question or issue that has not been immediately answered or resolved. Cons User interface is evolving and becoming more fluid and screen friendly. The upcoming version release looks to have refined the user interface, sleeker and better than before. Review Source Response from ProfitSolv April 24, 2018 Thanks so much for the kind words Russell! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.