# Law Ruler Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Law Ruler Software the right Law Practice Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143446/Law-Ruler-Software/reviews --- Law Ruler Software 4.8 (46) [View alternatives](https://www.capterra.com/p/143446/Law-Ruler-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Law Ruler Software Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews DK Daniel K Managing PartnerLegal Services, 51 - 200 employeesUsed the software for: More than 2 years. “Law Ruler is incredibly intuitive, and worked perfectly for our firm, especially when we had to create automations and started receiving thousands of intakes. “ June 13, 2025 DK Daniel K Managing PartnerLegal Services, 51 - 200 employeesUsed the software for: More than 2 years. “It did not have a direct integration with Monday.com, which would have been nice. As our firm went to Monday.com, it did not have the direct integration that I was hoping for.“ June 13, 2025 OC Octavia C Director of Intake and OperationsLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “The support team is quick and usually solves requests on the first or second contact.“ October 6, 2021 TA Travis A AttorneyLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “Didn’t integrate incredibly well with our other case management program.“ December 12, 2023 JC Joshua C LawyerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “We worked together on a weekly basis and customer service representatives are always available to help out.“ April 30, 2021 NW Nathan W Managing PartnerLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Email, calendar system, case monitoring once leads are converted, lack of integration with Dropbox or other 3rd party providers.“ May 11, 2021 JC Joshua C LawyerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The customer service is hands down the best in the legal industry.“ April 30, 2021 PP Paul P OwnerLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “The current lack of Onedrive integration is the only thing I have found missing. “ April 13, 2021 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adria A. Foreign Attorney Legal Services Used the software for: 6-12 months ### "Recommended" April 7, 2019 5.0 Pros It is very easy to use. The system is great. The support staff is great and fast. It is also perfect to use it on the go. Cons Nothing bad to say about this software. Review Source Response from ProfitSolv April 12, 2019 Thank you Adria! Glad you enjoy Law Ruler! LA Lisa A. Firm Administrator Legal Services Used the software for: 6-12 months ### "The best legal software that we run our practice on" September 10, 2020 5.0 I was able to do more with less, increase my lead conversion rate, and manage my disability cases in a much better way. We are exclusively a disability firm which comes with its own unique challenges. There is a massive amount of data to manage for each case and it has to be efficient or we lose money. Law Ruler has been incredible for us and solved this problem! Pros We like the built-in smart dialer feature that prioritizes our leads and has helped us grow the firm aggressively. The system itself is easy to use which helps since our staff is all virtual now because of covid. Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot! Cons We went through 2 other software systems before Law Ruler that had all failed to implement our workflow in a useful way. They all looked similar and were nice to look at, but the key difference is that Law Ruler had a consultant work with me to make Law Ruler conform to how we do business, and it was done in a month. The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably. Reason for choosing Law Ruler Software The people at Law Ruler and their level of caring about our business is what made the difference. If you read this review, you should ask the company how long it takes until you get a login and how long to be implemented. There are a lot of tricksters out there is seems that are selling you vaporware/future product or do not have the workforce to deliver on their promises. When you are running a business, you do not have months to wait for a login after you cancel the current software that you are using. Who would?! I did not have that problem with Law Ruler. Review Source Response from ProfitSolv September 21, 2020 Thank you for your feedback, it is gladly appreciated! JW Jason W. Marketing Director Legal Services Used the software for: 2+ years ### "God, but could improve." December 20, 2024 4.0 It has been OK. I wish more developments deal with automation instead of attempting to add a complete case management system. Pros The ease of use and the setup for different intake case types. Cons The setup and the choppiness of the automation. Review Source AE Alex E. Partner Law Practice Used the software for: 2+ years ### "Easy to use and reliable case management" July 31, 2023 4.0 Very good. \[sensitive content hidden\] is a pleasure to work with. Pros Lawruler's built in dialer has continued to improve over the years allowing us to sign more clients for less money. Cons The system operates slow, too frequently. Alternatives considered [Litify](https://www.capterra.com/p/160393/Litify/) Reason for choosing Law Ruler Software Pricing Review Source NW Nathan W. Managing Partner Law Practice Used the software for: Less than 6 months ### "Overall, excellent product. With a few tweaks it could be the best in the business. " May 11, 2021 4.0 Overall, it's been a really good experience. Our main contact - \[SENSITIVE CONTENT HIDDEN\] - has been exceptional and incredibly responsive. Pros Lead generation and monitoring, converting cases, automations, text messaging, and pretty significant customizations. Cons Email, calendar system, case monitoring once leads are converted, lack of integration with Dropbox or other 3rd party providers. Review Source Response from ProfitSolv May 19, 2021 Hi Nathan! Thanks for your feedback! We believe in constant improvement and aim to deliver the best solution on the market. OC Octavia C. Director of Intake and Operations Legal Services Used the software for: 6-12 months ### "Law Ruler helps us keep track of everything!" October 6, 2021 5.0 I can't not say enough wonderful things about Hillel Charm and our positive interactions. Hillel has helped our team get the most out of Law Ruler for our business. Pros I love that I can keep all records related to a client in one place. It is simple and easy to track where in our process a case lives and to create follow ups that make sense for us. Our dedicated Law Ruler resource, Hillel Charm, is great at helping our team work through business cases and how to use Law Ruler to effectively solve for these. The support team is quick and usually solves requests on the first or second contact. The dialer is extremely helpful to keep all contacts and notes in one place. Cons The calendar is missing features like recurring reminders and events. Review Source JS Jackie S. Intake Coordinator Law Practice Used the software for: 2+ years ### "Best Legal CRM. Best user interface of any software used by the firm." August 9, 2023 5.0 Our process of interviewing potential clients would be unmanageable without Law Ruler. Managing our call volume and analyzing lead volume and quality would be impossible without Law Ruler. Pros The product is very easy to use and can be easily customized to meet the firm's changing needs. Customer support is the best in the business. Cons I would like to have a way to store, edit and send standard responses that we send via text. Review Source JC Joshua C. Lawyer Law Practice Used the software for: 2+ years ### "Law Offices of Joshua Cohen Slatkin" April 30, 2021 5.0 Pros I have used Law Ruler for over 5 years and with good reason. Law ruler's intake software has enabled our law office to efficiently perform client intakes and send e-sign documents with the touch of a button. Law ruler has enabled us to streamline our intake process and perform more intakes and sign-ups. The customer service is hands down the best in the legal industry. Hillel Charm, my account manager, spent hours with me setting up my customized intakes and e-sign documents. We worked together on a weekly basis and customer service representatives are always available to help out. I highly recommended using law ruler for your intake and case management needs. Cons Does not integrate with all third party vendors Review Source Response from ProfitSolv May 4, 2021 Thanks so much for your feedback, Joshua! We appreciate it! William B. Attorney Legal Services Used the software for: Less than 6 months ### "BEST CRM for Lawyers" October 29, 2019 5.0 Pros The ability to instantly communicate with a potential client through SMS and email. Great way to maintain top of mind awareness. Cons They haven't quite worked out some of the conditional logic issues as well as a better way to terminate and/or restart drip campaigns. Review Source Response from ProfitSolv November 4, 2019 Thank you for the review Bill! We really appreciate the kind words and your candor. We are always improving the usability of our features to produce a world-class solution for attorneys. I have forwarded your feedback to our product management team to review further. Brooks W. Attorney/Owner Law Practice Used the software for: 1-2 years ### "Great for Managing Mass Torts" September 21, 2020 5.0 Pros We like how Law Ruler helps us keep our mass tort cases organized and how easy it is to send files to co-counsel. Cons We use G Suite; since Law Ruler doesn't sync with Gmail and google docs, this is what we like least about it. Review Source Response from ProfitSolv October 3, 2020 Thanks for the review Brooks! SS Steven S. Principal Legal Services Used the software for: Less than 6 months ### "Excellent Customer support" January 8, 2020 5.0 Pros I will recommend law ruler to other attorneys because of the service. I send in a ticket...just any question...I get a call back, from the same support agent every time, usually in less than 1/2 hour. Law Ruler isn't just better with support than any technology partner I've used, they are a lot better. Cons My only quarrel is that new tabs pop up more than I think they should...but this is a piddling objection I bring up only because you asked. Review Source Response from ProfitSolv January 9, 2020 Hi Steven, Thanks for your feedback. We appreciate your business and look forward to providing you more of our world-class support! TA Travis A. Attorney Law Practice Used the software for: 6-12 months ### "Helped streamline intake" December 12, 2023 5.0 Pros Convenient and easy to use product. Helped streamline our intake process. Cons Didn’t integrate incredibly well with our other case management program. Review Source LL Lauren L. Adminstrative Assistant Used the software for: ### "LEAD MANAGEMENT PORTAL " September 21, 2015 5.0 Law ruler has been an excellent addition to Hickey Law Firm! We began using Law Ruler as a trial to ensure that it was the best fit for the firm. After using the software for a few weeks and comparing other lead management software companies, we determined that Law Ruler was the best fit for our firm. The software is user-friendly and helps our firm keep accurate contact information for all of our leads as well as the current status of each lead received. We also appreciate all the tools the software provides, such as, setting reminders for contact with potential clients as well as a detailed analysis of the firms conversion rate in respect to leads. Law Ruler has been an excellent addition to the firm! Review Source Response from ProfitSolv September 21, 2015 Thanks so much Lauren! We are very pleased to have the Hickey Firm as a client! RG R G. Used the software for: ### "Great Software, Even Greater Support!!!" September 7, 2016 5.0 The Law Ruler software beats our old software hands down. It is so much easier to use then our old software and at a fraction of the cost. We really like the fact that we can now see where each client comes from and now have a much better idea of how they got here. The Support has been awesome, even outside of the promised support hours. Thank you Dan and Amanda! Review Source Response from ProfitSolv September 7, 2016 Really appreciate the kind words Rick! Thanks so much! CC Charlotte C. Used the software for: ### "Superb Service and product" August 26, 2015 5.0 The service and attention to detail from this company, team and leaders is second to none. I would highly recommend this program without reservatioin. Review Source Response from ProfitSolv August 26, 2015 Thanks so much! DK Daniel K. Managing Partner Legal Services Used the software for: 2+ years ### "LawRuler Very Good for Large Volume Intake Practice" June 13, 2025 5.0 Our firm, HKM Employment Attorneys LLP, has worked with Law Ruler for over 4 years, and our experience has been completely positive. Law Ruler is incredibly intuitive, and worked perfectly for our firm, especially when we had to create automations and started receiving thousands of intakes. This is a fantastic intake system, and I'm so happy my firm used it. Pros Ease of use Quality support Quality search Strong automations Works well with her software Dialpad integrates very well with LawRuler Cons It did not have a direct integration with Monday.com, which would have been nice. As our firm went to Monday.com, it did not have the direct integration that I was hoping for. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) We felt that LawRuler, along with the integration of Dialpad, worked really well Review Source JR John R. Chief Operating Officer Education Management Used the software for: Less than 6 months ### "Very Satisfied with the Law Ruler CRM" October 29, 2025 5.0 My experience with Law Ruler has been great for me and my company we do domestic violence classes anger management classes and lots more and it works perfectly in tracking everything Pros The cost customer support document management ease of use is what I liked working with Gretchen Sadorf has been really easy and she has been very helpful Cons It was a little hard creating intake forms but after I got use to it, it was pretty easy it has been very easy tracking everything I need to track Alternatives considered [Sales Force Assistant](https://www.capterra.com/p/247040/Sales-Quote-Assistant/) Reason for choosing Law Ruler Software the cost off all there other CRMs was way to expensive Switched from [Paperform](https://www.capterra.com/p/158094/Paperform/) I had to many files and the office was a mess Review Source AS Adam S. President Law Practice Used the software for: 6-12 months ### "The Law Ruler Revolution" September 19, 2020 5.0 Revolutionary. That's really all that needs to be said. We are scaling our business and there is no greater engine to do this with than Law Ruler. I have been using Law Ruler since January and everything has been trending upwards. Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then. I can't recommend it enough, especially if you are a smaller firm like mine and attempting to outmuscle more established firms: Law Ruler will get you there. The last thing I'll write is that, while the software is easy to implement and grasp, you still need support from the Law Ruler team if you want to really master the software in order to maximize your business. Everyone, particularly Matthew, has been available and supportive from Day One and made time for me and my team very quickly to train and further understand certain aspects of the software. Pros The first step of acquiring a new client is a lead and no software has better automated lead capture than Law Ruler. It can integrate with any of your referral sources (i.e. website contact forms, paid leads companies, live chat, etc.) and provides automated contact within seconds. It will offer your firm the ability to capture a new client as quickly and professionally as any other law firm out there. The next revolutionary aspect to Law Ruler is its text integration. EVERY CLIENT RECEIVES A TEXT NUMBER TO COMMUNICATE WITH YOUR FIRM 24/7! This has been a game-changer for our firm, especially in the wake of 2020 where clients will likely prefer not to come into your office. Also, for PI firms, their settlement wizards have made the distribution process easy and transparent. All figures, expenses, medical bills and fees are automatically calculated and clients can actually approve their settlement from their cell phones (or computer). So many other parts of the software that are incredible but I'll lastly that their focus is all about the future and innovation. There have been three or four significant updates since our firm went live in January, 2020. Law Ruler has truly become the engine of my law firm now and for the future. Cons Other than a bug and glitch here and there, I've been blown away by the software. Alternatives considered [Filevine](https://www.capterra.com/p/140815/Filevine/) Reason for choosing Law Ruler Software Automated lead capture and text technology were critical for my firm. Law Ruler presented that to me out the gate in our demo and I felt that no other software could compete with them. Switched from [Neos](https://www.capterra.com/p/58931/Neos/) I wanted to find the most advanced, automated and powerful software out there to help scale our business. It took a plane ride from Baltimore to Las Vegas to find it, but there was no other software even close to Law Ruler for my firm's ten year vision. Review Source Response from ProfitSolv April 8, 2021 Thank you, Adam. We appreciate that you shared your Law Ruler experience! SS Samantha S. Supervising Paralegal Law Practice Used the software for: 1-2 years ### "Comprehensive and efficient " October 19, 2020 5.0 The data system is fantastic, easy for the staff to use and easy for me to edit, run reports and overall make sure productivity is where it should be. I love this program and would recommend it to everyone that's interested in making a switch. The team at Law Ruler truly cares that you are happy and comfortable and making the switch was much easier than I had initially thought it would be. Pros We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips. We had been using a Lexus/Nesus system that was out dated and antiquated and we picked up Law Ruler as if we had been using it for years. Everyday the programmers are coming up with new ideas that boost our Client satisfaction and our productivity. Cons There is not much I miss from our old Database software but we had an option to set a monitor that would alert every internal user of an issue. If Law Ruler implemented the same it would be most helpful. Reason for choosing Law Ruler Software We ran a trial and it did not seem like a good enough fit for the price. Review Source Response from ProfitSolv October 22, 2020 Thank you Samantha! We enjoy working with your firm and it is our pleasure to provide your firm with world-class support! PP Paul P. Owner Law Practice Used the software for: Less than 6 months ### "New Law Ruler User" April 13, 2021 5.0 So far my experience has been positive. The implementation by LawRuler has been great. Pros Lead automation is a time saver and helps make sure leads do not fall through the cracks. Since I am a new user, I am still learning the full capability of the product. The support for the implementation of the software has been fantastic. Cons The current lack of Onedrive integration is the only thing I have found missing. I understand this is being added. Alternatives considered [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/) Reason for choosing Law Ruler Software The ability to text electronic signature requests and the integration with other products we use for leads. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Clio is a great product for basic law firm function, time tracking, and billing. However, because Clio Grow is a separate product, the functionality with Clio Manage was cumbersome and not well implemented. Review Source Response from ProfitSolv April 15, 2021 Dear Paul, thanks for your feedback! CM Carlina M. Director of Client Experiences Law Practice Used the software for: Less than 6 months ### "Law Ruler Support Team" September 17, 2020 5.0 5-Stars! I've been through a massive transition from a CRM to an ERP. It was a miserable experience. With Law Ruler, my experience has been the complete opposite! Having a direct support contact (ours is \[SENSITIVE CONTENT HIDDEN\]) makes the transition from Clio to Law Ruler a successful one. Plus he is a great teacher and communicator! Pros We love how Law Ruler is BOTH an intake and case management software. Everything under one roof! Plus, the interface is very easy to use! Software is one thing, but the support team is another. The Law Ruler Support Team is incredible! Cons Automations and the dialer can take some getting use to. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[Lawmatics](https://www.capterra.com/p/177717/Lawmatics/) Reason for choosing Law Ruler Software Case Management & Intake Platform Additional perks: Texting, Form Builder, Mass Emailing/DRIPs, Automations, and Tasks! Very powerful system! Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Clio Manage and Clio Grow are two different platforms that did NOT integrate. We needed something under one roof! Review Source Response from ProfitSolv September 22, 2020 Thanks Carlina! We are glad that you enjoy the service and were able to find something more seamless than Clio/Clio Grow. BP Brian P. Owner Law Practice Used the software for: Less than 6 months ### "Great For My Practice" September 23, 2021 5.0 I have found the experience in using Law Ruler to be great. Whenever a migration to new software occurs, hiccups happen. They have been super responsive to all of our needs, and to our suggestions, and so would not hesitate to recommend Law Ruler. I'm really looking at unlocking the full potential for this software. Pros My team really loves the software. The workflows are exactly what I was looking to create, and the document automation is super simple to use. Cons I don't really love all the tabs on my browser that this creates, but that's a personal thing. It does make it easier to navigate back to the main screen by just closing tabs. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) I wanted a more robust practice management, CRM, and workflow automation software that I could tailor to the needs of my firm. Review Source Russell W. CTO / Digital Marketing Director Used the software for: 6-12 months ### "Finally something to fully automate the new client intake process" April 22, 2018 5.0 Pros Streamlined approach to new intakes, fast client interviews and on the spot contract delivery. Call recording and Complete marketing source tracking. At a glace status on client contracts in process and who the process owner is which equates to full team accountability. Technical support is fast and knowledgeable, we have not had a technical question or issue that has not been immediately answered or resolved. Cons User interface is evolving and becoming more fluid and screen friendly. The upcoming version release looks to have refined the user interface, sleeker and better than before. Review Source Response from ProfitSolv April 24, 2018 Thanks so much for the kind words Russell! jH jonathan H. partner Legal Services Used the software for: 2+ years ### "law ruler" August 31, 2021 5.0 excellent. \[SENSITIVE CONTENT\] makes it all worthwhile. Pros organizes our intake into a usable process Cons I like it. I did not like the mobile version but I can use the desktop on my iphone so that works. Review Source Response from ProfitSolv September 9, 2021 Thanks for the feedback, Jonathan! We are working on adding features to improve the product to match our world-class support. CD Craig D. attorney Legal Services Used the software for: Less than 6 months ### "A Very Satisfied Customer" September 29, 2021 5.0 We are still getting familiar with the software and all of its features, but so far, our experience has been as good as we were hoping for. Pros The best part about the software has been working with out account manager, \[SENSITIVE CONTENT\]. He has been very helpful in explaining how the system works, he is always available for questions, and he's very generous with his time. What appeals to me the most about the software itself is its ability to help track our different marketing campaigns. I also love the automatic text and email replies to our clients. Cons We are still trying to figure out how to best send documents to clients for e-signature. Alternatives considered [Actionstep](https://www.capterra.com/p/139923/Actionstep/) Reason for choosing Law Ruler Software The marketing features and the easy to view case status displays Review Source Similar Products Featured