# VitusVet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VitusVet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/143459/VitusVet

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# 

 VitusVet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VitusVet

## What is VitusVet?

Countless veterinary professionals rely on VitusVet to streamline their administrative tasks, allowing them to concentrate on improving patient care. VitusVet provides a comprehensive suite of tools designed to help veterinary clients effectively manage their pets' health while reducing staff workload. Our all-in-one patient management bundle features mass communication, online scheduling, a customized mobile app for clients, record sharing, PIMs write-back, two-way texting, automated reminders, payment processing, DoorDash integration, and additional functionalities.

## What is VitusVet used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 69 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$99

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VitusVet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vitusvet.com/&name=VitusVet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VitusVet

4.7 (69)

VS.

[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$99

Per Feature, Per Month

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (69)

Ease Of Use

4.6 (278)

Value For Money

4.7 (63)

Value For Money

4.6 (264)

Customer Service

4.7 (64)

Customer Service

4.7 (276)

## VitusVet alternatives

Highest Rated

[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

[4.7 (78)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/143459/VitusVet/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Confirmations/Reminders

4.7 (38)

84.21% of 38 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Scheduling

3.7 (22)

59.09% of 22 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Prescription Processing

4.4 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

Communication Management

4.8 (18)

100.00% of 18 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Email Reminders

4.7 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Reminders sent via email

Patient Records Management

4.1 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

VitusVet 19 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Electronically collect payments for goods or services

Reminders sent via email

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Enables pharmacists to process single or multiple prescriptions simultaneously

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Features

4.4 (69)

4.4

Based on 69 reviews

## Pricing

Value for money

4.7 (63)

Free Trial

Free Version

Basic

$99.00

Per Feature,Per Month

Value for money

4.7 (63)

4.7

Based on 63 reviews

## Integrations

[

Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[

DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[

Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/)[

Complete Clinic Software](https://www.capterra.com/p/96550/Complete-Clinic-Software/)[

Cornerstone](https://www.capterra.com/p/148825/Cornerstone/)

## Support, customer service and training options

Customer Service

4.7 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (64)

4.7

Based on 64 reviews

## User reviews

Overall rating

4.7

Based on 69 reviews

Filter by rating

5(52)

4(14)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Alisa S.

Practice Manager

Veterinary

### "We Love VitusVet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2025

I have been really happy overall using VitusVet and the people are always really friendly and helpful.

Pros

They are great to work with and they are quick in getting back to you. I also love the ease of using Vitus vet.

Cons

I cannot say that I have anything negative to say about VitusVet , except maybe sometimes there are issues with our reminders, but it usually gets taken care of right away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2025

Thank you so much for your feedback!

JS

Jane S.

Practice Manager

Veterinary

### "Appreciate responsiveness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Pretty good! We've used for a year + and it's worked out well for our team.

Pros

Customer service is responsive and helpful.

Cons

I haven't revisited all it's functions since setting it up and I'm sure we could benefit from using more of them. We just use texting.

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Reasons for choosing VitusVet

cost and that texting number is same as clinic phone number. We looked at a ton of platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 26, 2024

We appreciate your feedback, Jane!

RB

Renee B.

Veterinarian

Veterinary

### "We love Vitus Vet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 14, 2024

We love Vitus Vet! We use it for client text communication, reminders, confirmations, client surveys - which lead to reviews, and an app for clients to check their reminders.

Pros

Ease of use, can log in to from any computer in clinic or not, does everything we need!

Cons

Difficulty in changing our confirmation text messages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 27, 2024

We appreciate you sharing your feedback, Renee!

MS

Maggie S.

Practice Manager

Veterinary

### "VitusVet improves communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 14, 2024

VitusVet has improved our client communication by allowing our clients to reach us multiple ways. It is overall easy for both the practice and the client to use.

Pros

Ability for client to request medications or appointments.

Cons

Reminder system - not always correct & have to sent too many. Campaigns are difficult to format.

Switched from

[Demandforce](https://www.capterra.com/p/221823/Demandforce/)

Wanted a program that included client messaging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 27, 2024

Thank you for your feedback, Maggie!

JR

Jennifer R.

Practice Manager

Veterinary

### "Favorite supplemental veterinary software product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2024

Pros

VetShipRx is such a unique product to be able to offer to clients, it's really helped to maintain an in-house pharmacy. The support team is the best - very responsive & quick to implement suggestions.

Cons

no negatives to share! Always impressed by this team & the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 7, 2024

Thank you so much for taking the time to share your experience, Jennifer!

TS

TABITHA S.

Manager

Veterinary

### "It has saved so many hours of work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2024

We have been using for a few month now and find all of the pros of this service out weigh the cons.

Pros

Cuts down on time spent adding text messages into the charts.

Cons

Non clients can request appointments and it looks like the current client requests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 6, 2024

Thank you so much for your feedback, Tabitha!

MB

Mercedes B.

Assistant Practice Manager

Veterinary

### "VitusVet Connect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2024

Pros

VitusVet has allowed a more streamline communication between us and our clients especially during times of uncertainty like the recent hurricanes. We could not be happier with their service.

Cons

We wish that they will update the feature to move messages from the 'Done' category to the 'Inbox' category when new messages come in. A note has been sent to their support team to see if it can be included in a future update.

Alternatives considered

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

[OttoApp](https://www.capterra.com/p/10024913/OttoApp/)

Reasons for choosing VitusVet

The price of VitusVet fit our needs best as a small business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 28, 2024

Thank you for your feedback, Mercedes!

AB

Ashley B.

Office Manager

Veterinary

### "Review of VitusVet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2024

Pros

All representatives are informed and helpful. I never feel like a burden for asking questions.

Cons

Researching certain settings can be difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 10, 2024

Thank you so much for your feedback, Ashley!

VM

Victoria M.

Manager

Veterinary

### "Great communication platform for clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 18, 2024

Great experience! Keep expanding your integration options. Another wonderful option would be to send fillable PDF forms that can be saved in the patient record.

Pros

Having the ability for text communication with owners.

Cons

Having to manually add communications to patient files vs having an option to automatically integrate it with the possibility of choosing what not to add to the patient record individually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2024

We appreciate you sharing your feedback, Victoria!

BE

Bri E.

Vet Assistant

Veterinary

### "Review for App"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 18, 2024

We are happy with the app, only factors that I find frustrating are listed in cons section

Pros

The texting feature is very helpful- I also appreciate the appointment reminders / confirmation

Cons

That I am unable to change certain features without working with customer service : For example, on the app clients can request same day appointment, which most of the time is unlikely- it would be nice to only offer appointments so many weeks in advance

Switched from

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

Pet Desk was no longer working properly with our software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2024

Thank you for your feedback, Bri.

[View all Reviews](https://www.capterra.com/p/143459/VitusVet/reviews/)

Popular comparisons

[DaySmart Vet vs VitusVet](https://www.capterra.com/compare/133166-143459/DaySmart-Vet-vs-VitusVet)

[Instinct Science vs VitusVet](https://www.capterra.com/compare/143459-234498/VitusVet-vs-Instinct-EMR) 

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