# Squarespace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Squarespace the right Website Builder solution for you? Explore 3402 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143461/Squarespace/reviews

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Squarespace

4.5 (3402)

[View alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 5th, 2026

# Reviews of Squarespace

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

DS

Darren S

Product OwnerComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Squarespace allows you to produce and host beautiful looking and performing websites in minutes, using a wide variety of templates.“

January 22, 2026

HB

Hayden B

AccountantConstruction, 201 - 500 employeesUsed the software for: More than 2 years.

“Unfortunately, the mobile applications don’t really add much in terms of editing capabilities and are mostly limited to allowing you to view your information withing the system.“

April 10, 2026

JP

Jacob P

Marketing Analyst, Control SpecialistRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform’s built‑in design tools, responsive layouts, and integrated analytics make it easy to launch a professional‑looking site without relying on external plugins or custom development.“

May 4, 2026

Johanna Lorraine H

ArtRetail, 51 - 200 employeesUsed the software for: 6-12 months.

“What I dont like about Squarespace, is that doesn´t have too much opportunity to customize and the free trail is too short to understand and make the desicion.“

February 26, 2026

Andie T

TherapistMental Health Care, Self-employedUsed the software for: Less than 6 months.

“Squarespace is a wonderful platform for building a website, tracking analytics, and customization with code.“

April 7, 2026

SP

Stephanie P

Virtual AssistantOnline Media, Self-employedUsed the software for: More than 2 years.

“This often leads to awkward spacing between elements and the characteristic "Squarespace" look that all sites built on the platform seem to have.“

April 16, 2026

VH

Victoria H

OwnerArts and Crafts, Self-employedUsed the software for: More than 2 years.

“The event sales page features worked smoothly, and I loved being able to list upcoming art and craft sessions, sell tickets, and keep everything organized in one place.“

October 20, 2025

AP

Alissa P

ownerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“It can feel a bit restrictive when trying to fully customize certain elements, and pricing is slightly higher compared to some competitors.“

April 23, 2026

## Showing most helpful reviews

Showing 1-25 of 3402 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andie T.  
Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Great platform for hosting a website."

April 7, 2026

4.0

Pros

Squarespace is a wonderful platform for building a website, tracking analytics, and customization with code.

Cons

There are bugs from time to time with Squarespace related to coding and AI integration that could be improved.

Review Source

NC

Nikole C.  
permit tech  
Construction  
Used the software for: 2+ years

### "Clean, Easy-to-Use Website Builder"

April 27, 2026

5.0

My overall experience with Squarespace has been positive. It’s a very user-friendly platform that makes it easy to create a clean, professional-looking website without needing much technical experience. The templates are well-designed and the all-in-one setup (hosting, design, and basic marketing tools) keeps everything simple. That said, it can feel a bit limited when trying to make more advanced customizations, but for most standard website needs, it works really well.

Pros

Squarespace is extremely easy to use, even if you don’t have any experience building websites. The templates look modern and professional right out of the box, and everything is organized in a way that makes editing simple.

Cons

One downside of Squarespace is that it can feel a bit restrictive when you want more advanced customization—compared to other platforms, you don’t have as much flexibility unless you know some code.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Squarespace

I chose Squarespace over other platforms because it offered the best balance of professional design, ease of use, and all-in-one functionality. Compared to options like Wix or WordPress, it felt more streamlined and required less setup or maintenance, while still producing a clean, polished website.

Review Source

CW

Claudia W.  
early literacy educator  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Praise for Squarespace Customer Support Team"

April 29, 2026

3.0

I am so grateful to the team of live experts who was able to troubleshoot my technical challenges. It took perseverance to finally connect to these people, but once we started emailing back and forth, I got the help I needed. They were all polite, prompt and never closed the door on the chain of communications. I am legally blind and they came to my rescue.

Pros

As a first timer, I was able to design a basic website. It was easy to edit. I liked the templates, the choices of color pallets, designs and even text suggestions.

Cons

When I needed help I was initially sent to long menus of trouble-shooting instructions and videos. Eventually, after using live chat, I was given the chance to e-mail a live, human expert. Finally I got the help I needed.

Review Source

Tracie B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product, price is becoming a barrier "

February 13, 2026

5.0

Good! The platform is easy to use and set up for any website owner. The Squarespace team has a lot of different tutorials as well. The price point is starting to be the biggest pain factor for myself as a small business owner.

Pros

It is very user friendly for people who have limited-no experience with website design. I love the ability to integrate third party apps.

Cons

The cost keeps rising for the same features. The value of the items for the price they charge is starting to become a problem for me as a small business owner.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Squarespace

Price, ease of use and website design, customizable features allowed on Squarespace

Review Source

VR

Verified Reviewer  
Owner, Artist, Designer  
Arts and Crafts  
Used the software for: 2+ years

### "Web design made fun! "

April 7, 2026

5.0

Pros

It makes building websites simple and very customizable. I love being able to drag and drop elements, and adjusting for mobile is also intuitive. It's easy to show my portfolio, my art shop, invoice clients and take payments.

Cons

there are a few limitations to animation options. It can also get expensive for people who are still starting out.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

It was complicated to customize. Some themes are hard to work with.

Review Source

SH

Shantoria H.  
Event planner  
Design  
Used the software for: 2+ years

### "Me and my small business love it! "

May 7, 2026

5.0

Pros

The templates are clean and modern, the drag-and-drop editor is simple to use, and everything from booking services to payments and mobile optimization is built into one platform.

Cons

the platform isn’t always as flexible for advanced business or e-commerce needs compared to other website builders

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reason for choosing Squarespace

The websites with square spaces and designing with ease

Review Source

MT

Madeline T.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "Professional, Easy, Entry-Level"

May 6, 2026

4.0

Overall this is a great service and I'd highly recommend it. The pros far outweigh the cons and it is the best service out there for beginners or people needing a really professional but easy website.

Pros

Squarespace made it so easy to make a really professional looking website with no experience. That was invaluable to me. It's so easy to adjust layouts in a pretty wide variety of ways.

Cons

It's difficult to customize colors to work for every page. You can only choose from a certain number of palettes and while you can customize your palette colors, you can then change something on an individual page within a palette. Additonally, it can be really hard when you're trying to change something on the palette to figure out which options you're actually needing to change.

Review Source

AP

Alissa P.  
owner  
Retail  
Used the software for: Less than 6 months

### "Simple, Professional Website Builder with Strong Design Features"

April 23, 2026

5.0

Overall, my experience with Squarespace has been positive. It’s a reliable and easy-to-use platform for building and managing websites, especially for users who want a polished look without a lot of complexity

Pros

I like the clean, professional design options and how everything is built into one platform. It makes creating and managing a website simple without needing a lot of technical experience.

Cons

It can feel a bit restrictive when trying to fully customize certain elements, and pricing is slightly higher compared to some competitors.

Review Source

VR

Verified Reviewer  
founder  
Consumer Services  
Used the software for: 2+ years

### "Easy to use and beautifully designed"

June 1, 2026

5.0

My overall experience with Squarespace has been very positive. It is an intuitive and reliable platform that allows me to manage and update my website easily. The design looks professional, the tools are straightforward and it has been a very good solution for building an attractive website without complications.

Pros

Squarespace is very easy to use and makes it simple to create a professional-looking website without needing technical skills. I especially like the clean templates, the intuitive editor and how easy it is to update content and keep everything visually consistent.

Cons

Some customization options can feel a bit limited if you want to make very specific design changes, but for most needs it works very well and saves a lot of time.

Review Source

JP

Jacob P.  
Marketing Analyst, Control Specialist  
Retail  
Used the software for: 1-2 years

### "A Clean, User‑Friendly Website Builder with Some Limits"

May 4, 2026

5.0

Overall, Squarespace delivers a streamlined, reliable platform for building and maintaining a visually consistent website. It works well for users who prioritize ease of use and aesthetic quality, though it may be less ideal for highly customized or complex site requirements. Day‑to‑day management is straightforward, and the platform performs well for small businesses, portfolios, and informational sites.

Pros

Squarespace provides a polished, intuitive site‑building experience with modern templates that require minimal configuration. The platform’s built‑in design tools, responsive layouts, and integrated analytics make it easy to launch a professional‑looking site without relying on external plugins or custom development.

Cons

Customization beyond the standard template options can feel limited, especially for users who want deeper control over layout or functionality. Some advanced features require workarounds, and the platform’s closed ecosystem restricts flexibility compared to more open CMS solutions.

Review Source

RS

Rachel S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Professional templates for the everyday user"

August 24, 2025

4.0

My overall experience has been great! They are fairly user-friendly, and any obstacles can typically be solved through their Help articles or customer service. I don't plan on switching products anytime soon.

Pros

Squarespace has beautiful templates with different features, making it easy for a young adult with no website/design/coding experience to create a website for a small business. It's fairly user-friendly, meaning I could make all the edits myself. I also like that their email campaigns seamlessly integrate with my website, newsletter subscription storage, and the overall design.

Cons

Although it is made for the everyday person to create/edit their website, there are definitely some customization features that seem clunky, although this does vary by website template.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

The templates were more to our liking at the time. They seemed more clean and professional, and the process of setting one up seemed more simple (if we needed different features, maybe we would have chosen another product, but we have minimal needs).

Review Source

BR

Becky R.  
Musician  
Entertainment  
Used the software for: 1-2 years

### "Beautiful website for two sides of business, mostly no issue"

November 8, 2025

4.0

Overall built a beautiful website for two sides of my business that are connected. Some more advanced wishes not possible with the given templates but overall it’s great

Pros

I like how great my website looks. I have so many compliments and it was relatively easy to figure out myself.

Cons

It’s somewhat complicated when you need to do more advanced features. I have to google and chatgpt for answers where It should be more intuitive and user friendly to navigate. Or have more easily available info.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Builder was limited and I wanted a more professional design

Review Source

MO

Molly O.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Before you hire a professional website builder...."

March 22, 2025

5.0

I feel like I had a very positive experience with Squarespace and I'd definitely recommend this platform to others who are looking to get their website built out themselves. I know that I am happy with the site that I built and I think before you go hire a professional, you should first check out Squarespace!

Pros

I love how quick it is to learn and how easy it is to use. The system provides a great help and how to section but it really isn't needed too often. The options for creating a website that is unique to your brand is vast. I appreciate the 'non-code' version of website building because it made me feel confident doing the build myself. The AI features and the pre-designed pages are AMAZING. It took all the work and time consuming details out of the picture but still allowed your site to become unique.

Cons

My only con would be just having to do it myself. I know the site is designed for that purpose but everything else was pretty easy to figure out. I have had sites built out before so I do think the website builders that use coding are more complicated to use but they do offer more options and customization on the back end where the coding would be. For example I didn't care for the preset color designs but I was able to find one that I was happy with.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

I wanted to try something new. I used Wix prior to WordPress and I know what they could and couldn't do. I liked the 'done for you' part that Squarespace offers and how quickly the pages could be put together. I have been doing this a long time and I know what I like and Squarespace offered that right away instead of me having to envision in, build it, and then complete it myself or hire someone else to do it for me.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Too complicated to use. I didn't know how to change photos, content, add banners, or even do really anything with the site. I was frustrated and hands off and it showed as the engagement on the site was really just lacking. I am hoping this change will be positive and allow me to really take back control of the site.

Review Source

RP

Ryan P.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Great interface at a great price"

November 22, 2025

5.0

Overall, I love Squarespace because of the ease of use, lower price point and the customer service. They make updating DNS info and domain stuff pretty simple too.

Pros

easy to change layouts, update content and switch templates. I have had my site with them for a few years now. I especially like some of the options of plug-ins like the email signup form for landing page.

Cons

Some of the site templates appear a bit dated, and I kind of wish they would update the new offerings of them more often.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

Price and ease of use were my main deciding factors.

Review Source

Becky O.  
NUTRITIONIST  
Hospital & Health Care  
Used the software for: 1-2 years

### "Squarespace: The simple professional platform"

January 28, 2026

4.0

Overally, I was impressed by the all-in-one solution that SquareSpace offered that enabled me to get a professional-looking website live much quicker.

Pros

I mostly liked the design flexibility, which was made possible by the professional-looking templates that are also mobile responsive.

Cons

I did not like that the more advanced features were only available on the more expensive plans which is different on other sites.

Review Source

Trinidad F.  
Autonomous Remote Assistant  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Squarespace Is The Place"

April 2, 2026

4.0

Overall I think Squarespace is a very powerful and simple platform, especially for those new to website creation. Although there's cheaper alternatives I think this is a very sensible and logical option.

Pros

Squarespace is very user friendly and easy to use. I really like the various templates, designs, and choices offered.

Cons

Squarespace has limited abilities to customize certain aspects in the website design process. Also, for anything extensive or complex this is probably not the best choice when creating a website.

Review Source

VR

Verified Reviewer  
Performance Marketing Specialist  
Legal Services  
Used the software for: 2+ years

### "Easy to Use Website Builder"

October 8, 2025

4.0

Very positive. For the price it is, it's an amazing way to design a slick, professional website that functions as you'd wish.

Pros

It's very easy to use and build a website. For those with no technical web development experience, they offer a variety of templates that make it simple and fast to design a nice looking website. It's fairly priced too. You can set your branding guidelines (colors, logo, etc.) and it incorporates it into the page layouts and templates seamlessly so it matches your brand.

Cons

Because it's easy to use and quite basic, it lacks more advanced customizations. For example, you can't make a page look completely different on mobile from desktop. They generally have to be the same designed page which doesn't always look best.

Review Source

RM

Robert M.  
Cybersecurity Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent Functionality with Wide Selection of Beautiful Templates ."

July 20, 2025

5.0

With Squarespace has been a great experience .Safe ,easy ,quick and elegant website builder platform.

Pros

I love best the templates of Squarespace which are elegant and give one maximum control over the look and feel of the site .Offer easy to use drag and drop builder. Allow easy customizations of structural elements for example online store layout. Ability to create multiple high quality professional looking sites .

Cons

This product is safe and great ,cannot recall any day it has ever failed to meet the expectations and be slow .

Review Source

Amber M.  
Designer  
Design  
Used the software for: 1-2 years

### "Amazing, Love It!"

February 10, 2026

5.0

It has been an incredible platform to build client's websites and create simple tutorials for them to manage their own sites. It is clean and user-friendly.

Pros

What I love most about Squarespace is its intuitiveness. It is easy to design and easy to teach my clients how to manage it when I pass off ownership to them.

Cons

Not much, maybe just that I would love to see Squarespace incorporate more for custom code. Otherwise it has really been great.

Review Source

EAJ

Esami Allan J.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The Best Platform for Building Professional and Good Looking Websites ."

July 17, 2025

5.0

With Squarespace creating a good looking site is with few clicks and has a editing suite that is comprehensive and easy to use.

Pros

Squarespace has a drag and drop interface that make creating good looking websites easy and with just few clicks even for non tech person.There are large number of plugins and extensions available. Plenty of customization to make your site look the way you want. Has powerful eCommerce capabilities.

Cons

The customer service care are not always available via mobile phones which causes a lot of inconveniences in times of urgency.

Review Source

FB

Francesco B.  
Marketing Consultant  
Management Consulting  
Used the software for: 2+ years

### "Squarespace is Super Dope. Powerful and Surefire Tool for Building Website."

May 6, 2025

5.0

10/10 seamless experience with Squarespace.Has an intuitive design and gives much more of professionally designed templates.

Pros

I'm very impressed with Squarespace beautiful and customizable templates that make it easy to build professional websites and portfolio that builds credibility and attract clients. Has a rich drag and drop interface that make it simple for all user of all level to use it without needing the training. Offer incredible SEO capabilities making it an ideal choice for enhancing website search and engine visibility.

Cons

All in one platform that offer great features .Lack any demerit for now.

Review Source

TV

Thomas V.  
Market research interviewer  
Market Research  
Used the software for: 1-2 years

### "Amazing hosting!"

January 15, 2026

5.0

This is something I have used for years with my small business and it’s been a game changing tool to host my site.

Pros

This service is extremely easy to use and is a great tool for helping to expand my small business. Cost-effective compared to other alternatives!

Cons

The free trial could have offered more functions and features, and the mobile app could be more user friendly.

Review Source

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Slick Design, simple setup & management"

July 10, 2025

5.0

It offers a smooth and stylish website-building experience that's perfect for creatives and small businesses, though it may feel limiting for those needing advanced customisation or performance.

Pros

\- Beautiful templates - professionally designed and mobile-responsive. - All-in-1 Platform - Easy to use - Strong branding tools

Cons

\- Limited customization - Higher tiers cost more than competitors for similar features. - Not ideal for large or complex online stores.

Review Source

CS

Chris S.  
Lead Digital Navigator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Squarespace"

July 30, 2025

5.0

Pros

Squarespace is a comprehensive web design platform that offers an unparalleled level of customization and flexibility, making it an ideal choice for businesses and individuals alike. The platform's user-friendly interface and intuitive drag-and-drop editor allow users to easily create and manage their website, from simple blogs to complex e-commerce sites.

Cons

Some users have noted that Squarespace's limited customization options can make it difficult to tailor their site to their specific needs, and the platform's pricing model, which can be steep for small businesses, may deter some users.

Review Source

ALEXANDER G.  
Manager  
Veterinary  
Used the software for: I used a free trial

### "Squarespace in your space"

March 18, 2026

4.0

Pros

The thing that brought me the most joy about Squarespace was the design and how supportive they were.

Cons

The only thing that really threw me for a loop was the cost after the free trial and the limited access after that.

Review Source

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