# Squarespace Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Squarespace Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Squarespace Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/143461/Squarespace

---

# 

 Squarespace Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2025

Written byBruno Peláez

Bruno Peláez

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu...

[See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Squarespace

Squarespace Overview:

### Key takeaways

Insights from verified Capterra reviews

Squarespace helps businesses build and manage websites with integrated tools for eCommerce and email marketing. Most users value its design-focused templates and real-time editing, while some cite limits on advanced customization. Recent updates added automation workflows and scheduling integrations to streamline marketing tasks.

### Our verdict

Squarespace offers strong value for teams prioritizing design control and integrated tools in one platform. Its template-driven approach speeds setup and keeps branding consistent, but advanced customization comes with limitations. Buyers should weigh ease of use and built-in marketing features against the need for deeper flexibility.

Top alternative

Featured

Overall rating

Based on 3,380 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Pros & cons

No-code website creation platform

Accessible professional design options

Restrictive page layout customization

Occasional glitches and slowdowns

Starting price

$25

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Squarespace?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.squarespace.com&name=Squarespace)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Squarespace

4.5 (3,380)

VS.

[4.6 (905)](https://www.capterra.com/p/169468/Elementor/reviews/)

Starting Price

$25

Flat Rate, Per Month

Starting Price

$11.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (3,374)

Ease Of Use

4.5 (10,545)

Value For Money

4.3 (2,621)

Value For Money

4.5 (8,348)

Customer Service

4.4 (2,316)

Customer Service

4.2 (7,507)

## Squarespace alternatives

While Squarespace covers core website and marketing needs, teams seeking deeper flexibility, specialized workflows, or a different cost structure might consider other solutions that align more closely with those requirements.

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,598)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169007/Wix/)

Highest Rated

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,967)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/131687/WordPress/)

[Webnode](https://www.capterra.com/p/167799/Webnode/)

[4.6 (761)](https://www.capterra.com/p/167799/Webnode/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/167799/Webnode/)

[View all alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/)

## Who uses Squarespace?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

No-code website creation platform

94% positive reviews out of 1210

Most reviewers describe website building as straightforward, enabling professional sites without coding or technical expertise.

Carli B

Manager, 1 employee.

"I like that Squarespace is an all-in-one platform that makes it easy for people to create sleek, professional-looking websites without needing a deep technical background."

Restrictive page layout customization

49% negative reviews out of 246

Some users comment page layout editing is limited, making advanced formatting and unique designs difficult without coding.

Dalton C

Senior Manager of Marketing and Communications, 11 - 50 employees.

"Some of the design elements can be too rigid to the grid, so placements aren't always super clean."

Accessible professional design options

92% positive reviews out of 392

Most reviewers indicate website design offers attractive templates and customization, helping users create visually appealing sites.

Katarzyna W

Technical Support Manager, 51 - 200 employees.

"SquareSpace's design tools are top-notch, enabling you to create visually appealing websites without any coding knowledge."

Occasional glitches and slowdowns

65% negative reviews out of 197

Some reviewers report bugs and issues like freezing, lag, and unreliable features disrupt workflow and site management.

Affordable solution for small businesses

92% positive reviews out of 177

Most users report small business owners benefit from cost-effective, easy website setup and essential business tools.

Renee G

Marketing, 2 - 10 employees.

"Squarespace made building and personalizing a website for our small business very easy. "

Limited advanced customization options

72% negative reviews out of 109

Most users report limitations restrict flexibility, with templates and integrations less adaptable than other website builders.

Beckie W

Sr. Marketing & Communiucations, 51 - 200 employees.

"Some features are limiting, with few options for customization."

## Squarespace's interface

Squarespace’s interface emphasizes visual design with structured templates and drag-and-drop editing, making it approachable for beginners. Reviews note a clean layout and integrated tools, though some mention a learning curve for advanced edits and occasional friction when customizing beyond presets.

2+

Bruno Peláez

Senior Content Analyst

Squarespace’s layout supports quick page creation with clear templates and an editor that feels approachable for non-technical users. Reviews suggest this structure helps teams publish updates efficiently and maintain a consistent look without heavy reliance on external design tools.

Ease of Use

4.5 (3,374)

4.5

Based on 3,374 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Publishing tools, mobile-ready layouts, and on-the-go access work together to simplify campaign management. Add in accurate previews, and teams can check design and messaging before launch, reducing last-minute fixes and keeping projects on track.

Features

4.3 (3,368)

4.3

Based on 3,368 reviews

Our reviewers rated the Squarespace features below the highest, and our commentary reflects collective feedback drawn from verified user reviews published for this product and its core use cases.

Credit card processing

4.6 (46)

46 reviewers rated this feature

Accept in-person and online payments through integrated checkout tied to product catalogs, with deposits routed to preferred accounts; helpful for pop-up sales and events that need quick turnarounds and single-step order-and-payment tracking.

Content publishing options

4.5 (90)

90 reviewers rated this feature

Publish blogs, images, video, audio, and commerce pages with scheduling, drafts, and visibility controls that keep campaigns organized across channels; prebuilt layouts and tutorials support quick setup for teams without extra tools on day one.

Mobile optimization

4.5 (70)

70 reviewers rated this feature

Deliver emails and pages that adapt to phones and tablets, preserving readability and visual polish for on-the-go audiences; useful for engagement when most traffic is mobile, with admin tasks kept clear in responsive editors and previews across devices.

Mobile access

4.5 (99)

99 reviewers rated this feature

Manage site content, analytics, and transactions from a phone, making quick edits and approvals possible during travel or events; helpful for small teams that need updates without a laptop while keeping sales and basic metrics visible in one place.

Real time editing

4.4 (380)

380 reviewers rated this feature

See changes as they happen to speed page updates, content fixes, and client approvals; preview across devices without extra steps, enabling quicker iterations when a campaign needs new copy, assets, or layout tweaks before a scheduled email send.

Preview functionality

4.4 (117)

117 reviewers rated this feature

Share accurate desktop and mobile previews before publishing to verify layout, media, and links; useful for stakeholder sign-off and for catching errors early, reducing back-and-forth after launch and helping maintain brand consistency across templates.

Automation workflows

0 reviewers rated this feature

Trigger campaigns based on signups or purchases using prebuilt or custom flows. These workflows help maintain timely communication, such as welcome emails or post-purchase follow-ups, without manual effort, improving consistency and freeing time for strategy.

Commerce emails

0 reviewers rated this feature

Pull products and discount codes directly into campaigns to drive conversions. Use cart recovery messages or promotional offers to re-engage shoppers, making it easier to connect marketing with sales and reduce lost revenue from abandoned carts.

Audience segmentation

0 reviewers rated this feature

Group subscribers by behavior, purchase history, or engagement level to deliver more relevant content. This targeted approach helps improve open rates and click-throughs by aligning messages with audience interests and buying patterns.

Integrated analytics

0 reviewers rated this feature

Monitor opens, clicks, and conversions in real time to refine campaigns. These insights allow teams to adjust subject lines, timing, or content strategy quickly, ensuring each send performs better than the last without relying on external tools.

Acuity x email campaigns

0 reviewers rated this feature

Acuity is Squarespace’s scheduling tool, and this update links it with Email Campaigns. Businesses can now pull client details from Acuity—such as past and upcoming appointments—into targeted email flows for reminders, follow-ups, and promotions, all managed in one place.

Android invoicing

0 reviewers rated this feature

Create and send branded invoices from the Squarespace Android app, with scheduled and recurring options to reduce busywork. Manage payments, clients, and quick site updates in one place when you’re away from your desk, keeping billing timely and consistent.

International selling

0 reviewers rated this feature

Expand reach with built‑in tools for global checkout and fulfillment, including carrier‑calculated shipping, automated taxes, and localization extensions such as Weglot. Accept region‑friendly methods such as Apple Pay, Google Pay, and Klarna to support conversion.

Google Pay support

0 reviewers rated this feature

Enabling Google Pay with Squarespace Payments or Stripe can streamline checkouts. Reducing friction at payment can boost conversion and speed up repeat purchases, especially on mobile, where saved payment methods remove typing and hesitations at checkout.

All key features (129)

Define levels of authorization for access to specific files or systems

64.38% of 73 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

0.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

72.66% of 128 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Acuity is Squarespace’s scheduling tool, and this update links it with Email Campaigns. Businesses can now pull client details from Acuity—such as past and upcoming appointments—into targeted email flows for reminders, follow-ups, and promotions, all managed in one place.

0 reviewers rated this feature

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

50.00% of 6 reviewers that rated this feature as important or highly important

Create and send branded invoices from the Squarespace Android app, with scheduled and recurring options to reduce busywork. Manage payments, clients, and quick site updates in one place when you’re away from your desk, keeping billing timely and consistent.

0 reviewers rated this feature

Application programming interface that allows for integration with other systems/databases

44.44% of 9 reviewers that rated this feature as important or highly important

Group subscribers by behavior, purchase history, or engagement level to deliver more relevant content. This targeted approach helps improve open rates and click-throughs by aligning messages with audience interests and buying patterns.

0 reviewers rated this feature

Supports audio files

80.00% of 5 reviewers that rated this feature as important or highly important

Trigger campaigns based on signups or purchases using prebuilt or custom flows. These workflows help maintain timely communication, such as welcome emails or post-purchase follow-ups, without manual effort, improving consistency and freeing time for strategy.

0 reviewers rated this feature

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

58.33% of 24 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

57.41% of 54 reviewers that rated this feature as important or highly important

Organize and group data or items based on various criteria

0% of 0 reviewers...

Manage various distribution channels, build relations with channel partners, and track their performance

0% of 0 reviewers...

Communicate using direct chat or messages within the system

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

50.00% of 24 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

50.00% of 2 reviewers that rated this feature as important or highly important

Pull products and discount codes directly into campaigns to drive conversions. Use cart recovery messages or promotional offers to re-engage shoppers, making it easier to connect marketing with sales and reduce lost revenue from abandoned carts.

0 reviewers rated this feature

Manage, organize, and store contact information

59.09% of 44 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

66.08% of 171 reviewers that rated this feature as important or highly important

Publish blogs, images, video, audio, and commerce pages with scheduling, drafts, and visibility controls that keep campaigns organized across channels; prebuilt layouts and tutorials support quick setup for teams without extra tools on day one.

90 reviewers rated this feature

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

68.75% of 16 reviewers that rated this feature as important or highly important

Accept in-person and online payments through integrated checkout tied to product catalogs, with deposits routed to preferred accounts; helpful for pop-up sales and events that need quick turnarounds and single-step order-and-payment tracking.

46 reviewers rated this feature

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

33.33% of 9 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

100.00% of 2 reviewers that rated this feature as important or highly important

Visualize and analyze customer experience across all touchpoints and channels

85.71% of 7 reviewers that rated this feature as important or highly important

It helps you tailor your site’s branding with custom logos, colors, and fonts. Reviewers appreciate the creative flexibility and sitewide style tools, though some say deeper customization requires higher pricing tiers or template reliance.

66.20% of 426 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

69.70% of 198 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

38.10% of 21 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

66.10% of 118 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

46.97% of 66 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

66.37% of 113 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

46.67% of 15 reviewers that rated this feature as important or highly important

Squarespace enables you to manage website design using customizable templates and drag-and-drop tools. Some users report the system is easy and intuitive, but others feel advanced customization is limited without coding knowledge.

69.37% of 431 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

100.00% of 1 reviewers that rated this feature as important or highly important

Online forums/groups where users can ask questions, share ideas, best practices, etc.

33.33% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

56.67% of 30 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

49.24% of 197 reviewers that rated this feature as important or highly important

Send automated marketing emails based on user actions over a predetermined period

50.00% of 2 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

45.90% of 61 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

44.44% of 9 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

67.59% of 108 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

59.46% of 74 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

28.57% of 7 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

38.89% of 18 reviewers that rated this feature as important or highly important

Pre-made examples and templates for emails

50.00% of 2 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

53.70% of 54 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

10.00% of 10 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

80.00% of 10 reviewers that rated this feature as important or highly important

Designed for small businesses

67.69% of 65 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

42.86% of 14 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

0% of 0 reviewers...

Enabling Google Pay with Squarespace Payments or Stripe can streamline checkouts. Reducing friction at payment can boost conversion and speed up repeat purchases, especially on mobile, where saved payment methods remove typing and hesitations at checkout.

0 reviewers rated this feature

Organize and edit a group of people's policy and members

50.00% of 2 reviewers that rated this feature as important or highly important

Edit, touch up, and convert images for publishing

52.17% of 23 reviewers that rated this feature as important or highly important

Store and manage images

57.14% of 21 reviewers that rated this feature as important or highly important

Monitor opens, clicks, and conversions in real time to refine campaigns. These insights allow teams to adjust subject lines, timing, or content strategy quickly, ensuring each send performs better than the last without relying on external tools.

0 reviewers rated this feature

Expand reach with built‑in tools for global checkout and fulfillment, including carrier‑calculated shipping, automated taxes, and localization extensions such as Weglot. Accept region‑friendly methods such as Apple Pay, Google Pay, and Klarna to support conversion.

0 reviewers rated this feature

Track and manage inventory levels to maintain proper supply

51.16% of 43 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

51.72% of 29 reviewers that rated this feature as important or highly important

Track and monitor a specific set of keywords

87.50% of 8 reviewers that rated this feature as important or highly important

Group and package individual but related items as one package set

33.33% of 3 reviewers that rated this feature as important or highly important

Squarespace offers simple creation and deployment of visually appealing landing pages and web forms. Users think the templates are attractive and easy to use, with integrations to Google Sheets and ConvertKit, but some wish for more customization options.

63.79% of 417 reviewers that rated this feature as important or highly important

Configure publication's layout before publishing

83.33% of 12 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

54.29% of 35 reviewers that rated this feature as important or highly important

Collection of images, videos and other digital content that can be used

45.16% of 62 reviewers that rated this feature as important or highly important

Contact members listed in the database through email, SMS, social, phone, etc.

40.00% of 5 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

76.47% of 17 reviewers that rated this feature as important or highly important

Collect and maintain structured information that describes data or content

0% of 0 reviewers...

Manage site content, analytics, and transactions from a phone, making quick edits and approvals possible during travel or events; helpful for small teams that need updates without a laptop while keeping sales and basic metrics visible in one place.

99 reviewers rated this feature

Access the system via a mobile application

0% of 0 reviewers...

Deliver emails and pages that adapt to phones and tablets, preserving readability and visual polish for on-the-go audiences; useful for engagement when most traffic is mobile, with admin tasks kept clear in responsive editors and previews across devices.

70 reviewers rated this feature

Controls/tools to moderate the session

0.00% of 1 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

12.50% of 8 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

12.50% of 8 reviewers that rated this feature as important or highly important

Manage and support multiple locations

50.00% of 2 reviewers that rated this feature as important or highly important

Manage multiple teams and operations from a central location

0.00% of 3 reviewers that rated this feature as important or highly important

Create and update newsletter content to increase engagement

22.22% of 9 reviewers that rated this feature as important or highly important

For newsletter publishers

0% of 0 reviewers...

Drag and drop/visual interfaces that allow non-tech users to build without writing code

57.14% of 7 reviewers that rated this feature as important or highly important

Add tools to web pages to handle online bookings

40.00% of 25 reviewers that rated this feature as important or highly important

Includes functionalities for creating custom eCommerce websites

50.00% of 62 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

54.55% of 99 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

71.43% of 7 reviewers that rated this feature as important or highly important

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

85.71% of 7 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

61.11% of 126 reviewers that rated this feature as important or highly important

Share accurate desktop and mobile previews before publishing to verify layout, media, and links; useful for stakeholder sign-off and for catching errors early, reducing back-and-forth after launch and helping maintain brand consistency across templates.

117 reviewers rated this feature

Present a catalog of inventory that customers can view

100.00% of 3 reviewers that rated this feature as important or highly important

Customize the specifications of a finished product to meet the particular needs of a customer

0.00% of 1 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

75.00% of 4 reviewers that rated this feature as important or highly important

See changes as they happen to speed page updates, content fixes, and client approvals; preview across devices without extra steps, enabling quicker iterations when a campaign needs new copy, assets, or layout tweaks before a scheduled email send.

380 reviewers rated this feature

Analyze and gain insights into data in real-time

0% of 0 reviewers...

Receive data and information in real time

33.33% of 3 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

66.67% of 3 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

30.00% of 10 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

85.71% of 7 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

67.35% of 49 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

60.00% of 40 reviewers that rated this feature as important or highly important

Track and monitor reviews of products or services

0.00% of 2 reviewers that rated this feature as important or highly important

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

0.00% of 2 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

53.33% of 15 reviewers that rated this feature as important or highly important

Optimize and manage the search engine optimization efforts for a website or digital content

52.94% of 119 reviewers that rated this feature as important or highly important

Generate or print labels that contain shipping information for packages

0% of 0 reviewers...

Manage and track orders being shipped to customers

61.54% of 13 reviewers that rated this feature as important or highly important

Checkout of online store

51.64% of 122 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

64.44% of 135 reviewers that rated this feature as important or highly important

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

68.14% of 204 reviewers that rated this feature as important or highly important

Add or remove subscribers from mailing lists

11.11% of 9 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

0% of 0 reviewers...

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

45.45% of 11 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

50.00% of 34 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

47.06% of 17 reviewers that rated this feature as important or highly important

Edit text as needed

69.06% of 139 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

68.14% of 113 reviewers that rated this feature as important or highly important

Track the amount of time users spend on websites

66.67% of 12 reviewers that rated this feature as important or highly important

Monitor user activity through engagement methods

68.00% of 25 reviewers that rated this feature as important or highly important

Store and manage online video content

0.00% of 3 reviewers that rated this feature as important or highly important

Supports various video file formats

70.00% of 10 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

0% of 0 reviewers...

Collect and analyze traffic data about website visitors

0% of 0 reviewers...

Track and analyze information regarding website visitors

27.78% of 18 reviewers that rated this feature as important or highly important

Publishing and managing websites across the internet.

80.00% of 50 reviewers that rated this feature as important or highly important

With this capability, you can easily manage all website aspects from a user-friendly dashboard. Reviewers appreciate the intuitive interface, built-in SEO, analytics, and integrations with Google Search and Mailchimp, though some want more regular update notifications.

67.09% of 623 reviewers that rated this feature as important or highly important

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

50.00% of 2 reviewers that rated this feature as important or highly important

An extended application or connector that enables users to perform additional services with their current set of tools

56.25% of 32 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

54.55% of 11 reviewers that rated this feature as important or highly important

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

42.31% of 26 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Publishing tools, mobile-ready layouts, and on-the-go access work together to simplify campaign management. Add in accurate previews, and teams can check design and messaging before launch, reducing last-minute fixes and keeping projects on track.

Features

4.3 (3,368)

4.3

Based on 3,368 reviews

## Pricing

Value for money

4.3 (2621)

Squarespace website plans range from $16 to $52 per month, when billed annually, depending on features such as eCommerce and advanced design tools. Email campaigns require a separate subscription; the price depends on the number of emails you need to send each month. Compare any quote to the $72 per user, per month benchmark most SMBs allocate for marketing tools. Squarespace does offer a 14-day free trial.

Free Trial

[View pricing plan details](https://www.capterra.com/p/143461/Squarespace/pricing/)

Personal

$25.00

Flat Rate,Per Month

It includes:

-   30-Minute Video Storage
-   Basic Website Metrics
-   Limited Access to Squarespace Video Studio App
-   Mobile-Optimized Website
-   SEO Features
-   Squarespace Extensions
-   SSL Security
-   Templates

Business

$36.00

Flat Rate,Per Month

It includes:

-   Accept Donations
-   Advanced Website Analytics
-   Complete Customization With CSS and Javascript
-   Full Access to Squarespace Video Studio App
-   Promotional Pop-Ups and Banners
-   Sell Unlimited Products
-   5% Digital Content and Memberships Transaction Fee
-   Professional Email from Google Workspace
-   Squarespace AI
-   Checkout on Your Domain

Commerce Basic

$40.00

Flat Rate,Per Month

It includes:

-   Checkout on Your Domain
-   Customer Accounts
-   Point of Sale
-   Powerful Ecommerce Analytics
-   Powerful Merchandising Tools
-   Unlimited Bandwidth
-   0% Store Transaction Fees
-   1% Digital Content and Memberships Transaction Fee
-   Squarespace Payments

Commerce Advanced

$72.00

Flat Rate,Per Month

It includes:

-   Abandoned Cart Recovery
-   Advanced Shipping and Discounts
-   Checkout on Your Domain
-   Sell Subscriptions
-   Commerce APIs
-   0% Digital Content and Memberships Transaction Fee
-   Promote Products on Facebook and Instagram

Value for money

4.3 (2,621)

4.3

Based on 2,621 reviews

## Integrations

Squarespace connects with tools for payments, analytics, scheduling, and marketing through a mix of native and third-party links. These integrations help unify workflows across commerce, content, and customer engagement.

Popular integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Bruno Peláez

Senior Content Analyst

Linking Squarespace with payment gateways, analytics, and marketing tools reduces manual updates and duplicate data entry. For a small team, this means faster checkouts, clearer reporting, and more time to focus on growth instead of admin work.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (2316)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (2,316)

4.4

Based on 2,316 reviews

## User reviews

Overall rating

4.5

Based on 3,380 reviews

Filter by rating

5(2154)

4(991)

3(188)

2(32)

1(15)

Mentioned topic

Sorted by most recent

KC

Kaylee C.

Executive Assistant

Construction

### "Squarespace - Website Newbie Friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 30, 2026

Overall, I think Squarespace is a great tool and I believe the more I use this product and play around I will become more comfortable with it and hopefully utilize it well. Also, for a company, I'd say the cost is fair.

Pros

Although I have not been using Squarespace for a long period of time, I will say so far it has been great! We use Squarespace to manage our website and as someone who knows nothing about creating a website or editing one, Squarespace has made the editing process so easy.

Cons

I think that if someone randomly decided to use Squarespace and had no background in website making then it could be kind of difficult and overwhelming. Luckily for us, the lady who created our website sat down and helped me walk through how to make edits and what different parts of that process meant and looked like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ajah M.

Digital Interior Design

Architecture & Planning

### "Beautiful platform, just wish support was easier to reach"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 27, 2026

Very beginner-friendly. You don’t need to be tech-savvy to build something that looks professional.Overall, it’s been a good experience. It helped me create a clean, professional website for my business without a lot of stress. The only downside is when I need support, it’s not always easy to get immediate help.

Pros

Pretty good overall. You’re definitely paying for the polished look and ease of design. Worth it if visuals matter to your brand.The design is beautiful. My website looks very professional and I’ve gotten a lot of compliments. It’s easy to use and makes your brand feel elevated without needing a developer.

Cons

Customer support. I wish there was a direct phone option or faster access to real people. That part can be frustrating when you need help quickly. This is where it struggles. It’s hard to reach a real person quickly, and sometimes you just want to talk things through instead of waiting on chat or email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

Fran D.

Clinical Psychotherapist and Director

Mental Health Care

### "Website with a purpose "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

March 26, 2026

Overall it has been good. Once I got the hang of it, I was able to knock out a website. Now adding things or adjusting is not so scary

Pros

The website that we built is very nice and finally at a place we feel we want it. it did take us a bit of time.

Cons

At first it was overwhelming, not having background in website development I became frustrated and it took me a while to get it done. I was finally able to do it.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing Squarespace

I liked the options I saw when looking at the different designs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Damian G.

CTO

Computer Software

### "Capri Pizza"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 21, 2026

Pros

When working for client best is everything is one in all place not making issues that client need to provide multiple services.

Cons

In the end prices are very high comparing to other alternatives, also i found out there is some issues with loading speed on some heavy websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jaya A.

Blogger

Food & Beverages

### "Professional Website Builder"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 19, 2026

Love Squarespace for the creation of a professional website. Once set up, you can easily manage content and SEO-optimize posts and pages to build consistent traffic.

Pros

Squarespace is perfect for creatives and small business owners looking to build a professional website that is SEO-optimizable and can accept online payments. Templates and tools make it easy to build pages and categorize. Once set up, you can easily continue adding to your website. In short, a platform that sets you up for long-term use.

Cons

Definitely pricy but worth the money if you foresee needing a website/online shop for a foreseeable amount of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

latrease j.

Beautican

Cosmetics

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 19, 2026

It was a pleasant experience overall; my staff find it easy to navigate with little to no bugs to report

Pros

Product flexibility, the subscription service was pretty good, and the digital products were very easy for my staff

Cons

Cost was a little surprising but overall, it was still worth the time and purchase that we put into it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ALEXANDER G.

Manager

Veterinary

### "Squarespace in your space"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 18, 2026

Pros

The thing that brought me the most joy about Squarespace was the design and how supportive they were.

Cons

The only thing that really threw me for a loop was the cost after the free trial and the limited access after that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Bri K.

Marketing Directior

Non-Profit Organization Management

### "Worth the Investment"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 16, 2026

Pros

I really enjoy how easy it is to use Squarespace. There are a variety of templates to chose from, so you can find something to fit your brand and needs, and I like that it's easier to add custom elements as well. I also think that it's pretty easy to add your domain to their website. Overall, it's a great value for your money and helps organizations of all sizes get their name out there.

Cons

One of the downsides to Squarespace is the payment feature. Although it is easy to collect payments through Squarespace's processor, it would be better for nonprofits if we could integrate with other payment processing servers. The other con is customer support can be confusing. In a day and age where companies are leaning into AI, it would be easier if we could have a person to talk to instead of endless FAQ page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aaron S.

Graphic Designer

Computer Software

### "Clean Designs and Easy Setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2026

Squarespace is usually one of the tools I consider when the focus is on design quality. The platform makes it pretty easy to build a site that already looks polished without too much customization.

Pros

The templates are clean and modern, which works well for portfolios or creative work. Everything feels well organized and the editing experience is smooth overall.

Cons

Sometimes the platform feels a little restrictive when trying to push the design further than what the template allows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VI

Vanessa I.

Esthetician

Cosmetics

### "Great for Client Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 10, 2026

My overall experience is great. I have been able to request a card on file and it has helped my business greatly.

Pros

It is easy to use and you can request a card to be placed on file without it being charged first. Great to have instead of requesting deposits

Cons

There are a lot of features. That is not a all the way bad thing but it can be overwhelming and confusing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143461/Squarespace/reviews/)

## FAQs

Squarespace website plans range from $16 to $52 per month, billed annually. Email campaigns require a separate subscription; its price depends on the number of emails you will send per month. Squarespace does offer a 14-day free trial.

Yes. Squarespace offers email campaigns as an add-on for creating branded emails, automating workflows, and tracking performance.

Yes. Squarespace supports eCommerce with features such as product catalogs, checkout, and payment processing through different payment methods such as Apple Pay, Klarna, and the main credit cards.

Squarespace connects with tools for payments, analytics, scheduling, and marketing. Examples include Stripe, PayPal, Google Analytics, and MailChimp.

Yes. Our review data shows 93% of users are small businesses. They value its design templates, integrated tools, and ease of setup for websites, eCommerce, and marketing without heavy technical work.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Squarespace’s own online content in September 2025, including the product's website and its social media channels.
    

## Related reading

### [Best Email Marketing Strategies: A Complete Guide](https://www.capterra.com/resources/email-marketing-strategies/)

Published January 28, 2025 by [Krista Hillis](https://www.capterra.com/resources/author/krista-hillis-guest-contributor/)

### [Email Marketing Analytics: 7 Metrics to Consider Measuring](https://www.capterra.com/resources/email-marketing-analytics/)

Published January 28, 2025 by [Gary Froniewski](https://www.capterra.com/resources/author/gfroniewski/)

### [Capterra Value Report: A Price Comparison Guide for Email Marketing Software](https://www.capterra.com/resources/email-marketing-software-pricing-report/)

Published July 18, 2024 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

### [5 Top-Rated Email Marketing Software for Small Businesses](https://www.capterra.com/resources/email-marketing-software-for-small-businesses/)

Published January 28, 2025 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

### [A Marketing Pro’s Tips for Building a Loyal Email Audience](https://www.capterra.com/resources/email-marketing-tips/)

Published October 7, 2024 by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) and [Marisa Lather](https://www.capterra.com/resources/author/marisa-lather/)

Popular comparisons

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[PrestaShop vs Squarespace](https://www.capterra.com/compare/134005-143461/PrestaShop-vs-Squarespace)[SITE123 vs Squarespace](https://www.capterra.com/compare/143461-152921/Squarespace-vs-SITE123)[Kajabi vs Squarespace](https://www.capterra.com/compare/143461-154682/Squarespace-vs-Kajabi)[BigCommerce vs Squarespace](https://www.capterra.com/compare/131883-143461/Bigcommerce-vs-Squarespace)[ikas vs Squarespace](https://www.capterra.com/compare/143461-10006487/Squarespace-vs-ikas)[Square Online vs Squarespace](https://www.capterra.com/compare/143461-275800/Squarespace-vs-Square-Online)[Webador vs Squarespace](https://www.capterra.com/compare/143461-195774/Squarespace-vs-JouwWeb)[Hostinger vs Squarespace](https://www.capterra.com/compare/143461-218357/Squarespace-vs-Hostinger) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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