---
title: "Squarespace Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Squarespace Software - reviews, pricing plans, popular comparisons to other Website Builder products and more."
source_url: "https://www.capterra.com/p/143461/Squarespace/"
page_type: "product"
language: "en"
publication_date: "2026-10-20"
---

# 

 Squarespace Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Squarespace

## What is Squarespace?

Squarespace is an all-in-one platform designed to empower millions of brands and businesses with the creative tools for success in the AI era. From AI-powered website creation and award-winning design templates to robust business tools like scheduling, invoicing, and payments, Squarespace offers service sellers everything they need to run their business online, all in one place. Squarespace’s brand identity is rooted in the belief that design is not a luxury, and AI is not a replacement for human creativity. Instead, design is a fundamental part of building a trusted and professional brand that stands out from the crowd, and AI serves as a creative partner to entrepreneurs as they build a presence that reflects their unique personality. Squarespace simplifies the complex challenges of building an online business, combining its innovative AI-powered platform with 20 years of design expertise to allow creators to focus on their passions while Squarespace handles the rest.

## What is Squarespace used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Recognitions

Shortlist

Overall rating

Based on 3,433 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Pros & cons

Beginner-friendly website creation

Flexible professional design tools

Rigid page layout controls

Occasional glitches and slowdowns

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   eCommerce / 2026
-   Website Builder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Squarespace?[Manage this product listing](https://www.g2.com/products/squarespace/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Squarespace

4.6 (3,433)

VS.

[### Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,801)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$17

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (3,427)

Ease Of Use

4.5 (10,748)

Value For Money

4.3 (2,671)

Value For Money

4.3 (8,549)

Customer Service

4.4 (2,361)

Customer Service

4.2 (7,702)

## Squarespace alternatives

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,999)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131687/WordPress/)

Highest Rated

[Pixpa](https://www.capterra.com/p/152263/Pixpa/)

[4.7 (634)](https://www.capterra.com/p/152263/Pixpa/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152263/Pixpa/)

[Webnode](https://www.capterra.com/p/167799/Webnode/)

[4.6 (762)](https://www.capterra.com/p/167799/Webnode/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167799/Webnode/)

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

[4.2 (1,381)](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

[View all alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/)

## FAQs about Squarespace

Overview

### What problems does Squarespace solve?

Squarespace solves the challenge of launching and maintaining a polished website without coding, separate hosting, or ongoing developer support. Its templates, content editor, analytics, booking, email marketing, and commerce tools help small businesses, creatives, nonprofits, and marketers manage portfolios, landing pages, products, event registrations, and customer payments in one place.

Answer based on 2778 reviews

Overview

### Which roles and teams benefit most from Squarespace?

Squarespace is most used by small-business owners, founders, and executives who need to create and manage company websites without dedicated technical staff. Designers, photographers, artists, and creative directors build portfolio sites and visual brand pages, while marketing managers and project teams publish campaigns, updates, and landing pages.

Answer based on 3378 reviews

Overview

### What company size and industries is Squarespace built for?

Squarespace is used primarily by small businesses (87%), especially in Marketing and Advertising (10%). It serves designers, photographers, artists, retailers, content creators, consultants, event organizers, non-profits, instructors, and freelancers, with additional adoption in Design (7%) and Computer Software (5%). Midsize businesses represent 6% of reviewers, while enterprises account for 7%.

Answer based on 3432 reviews

Features and Usability

### What are the key features of Squarespace?

Squarespace includes website management with domain settings, SSL management, page publishing, and mobile access. Its most-discussed design features include real-time editing, drag-and-drop layout tools, customizable branding, and pre-built templates for landing pages and web forms. It also provides SEO management and meets CAN-SPAM Compliance.

Answer based on 408 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Squarespace starts at $19 per month for the Basic plan, which supports up to two contributors. Core costs $29, Plus $49, and Advanced $99 monthly; Core charges 5% and Plus 1% on digital content and memberships, while Advanced charges 0%. A free trial is available, though reviewers call it short and cite limited advanced customization.

Answer based on 744 reviews

Integrations

### Which third-party tools and platforms does Squarespace integrate with?

Squarespace integrates with over 20 third-party tools, including Mailchimp for email marketing, Stripe and PayPal for payments, Google Analytics 360 for site measurement, Acuity Scheduling for appointments, and Instagram for social commerce. Its catalog also includes Google Workspace, Google Drive, HubSpot CRM, Dropbox, and ActiveCampaign.

Answer based on 790 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Squarespace?

Squarespace offers webinars, documentation, and videos to support team training. Reviewers report that nontechnical users, content managers, and small teams usually learn basic editing quickly without coding. Teams may need more time for design settings, ecommerce setup, custom CSS, and advanced customization, where multiple editing options can confuse new administrators.

Answer based on 468 reviews

Getting Started and Support

### What customer support options does Squarespace offer, and how do users rate the experience?

Squarespace offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Users often describe help articles and agents as responsive, polite, and effective at resolving issues. However, some report long chat waits, delayed email replies, difficulty reaching a person quickly, and inconsistent technical guidance.

Answer based on 700 reviews

Security

### How does Squarespace handle data security and access control?

Squarespace uses SSL certificates, password-protected pages, and permission-based editing roles to control access to website content and administrative tasks. Reviewers also report that Squarespace manages hosting-side security and software updates. However, some users want two-factor authentication, individual user accounts instead of shared page passwords, and more flexible authentication options.

Answer based on 76 reviews

## Who uses Squarespace?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Beginner-friendly website creation

94% positive reviews out of 1248

Most reviewers indicate website building is simple, enabling anyone to launch professional sites without technical skills.

Carli B.

Manager, 1 employee.

"I like that Squarespace is an all-in-one platform that makes it easy for people to create sleek, professional-looking websites without needing a deep technical background."

Rigid page layout controls

48% negative reviews out of 256

Some users comment page layout options are restrictive, making detailed design adjustments difficult without coding knowledge.

Stephanie P.

Virtual Assistant, 1 employee.

"This often leads to awkward spacing between elements and the characteristic "Squarespace" look that all sites built on the platform seem to have."

Flexible professional design tools

92% positive reviews out of 400

Most reviewers describe website design as intuitive, offering attractive templates and customization without coding expertise.

Sandrine K.

Account Manager, 51 - 200 employees.

"I appreciate most how user friendly Squarespace is for all user since does not need coding .Quick and simple to build high quality and professional websites .Offer a collection of very beautiful designed templates .The"

Occasional glitches and slowdowns

64% negative reviews out of 206

Some reviewers describe bugs, slow performance, and occasional glitches that disrupt editing and site management processes.

Kayla C.

Student, 51 - 200 employees.

"It has bugs and issues sometimes where it runs quite slow and it is hard to use and figure out once in a while."

Affordable small business solution

91% positive reviews out of 187

Most reviewers find Squarespace ideal for small businesses, providing cost-effective, easy website management and growth tools.

Hye K.

Marketing S, 501 - 1,000 employees.

"For small business owners or individuals looking to make their websites quick and complete, Squarespace is a good fit."

Customization and integration limits

71% negative reviews out of 113

Most reviewers report limitations in customization, integrations, and advanced features compared to other website platforms.

## Features

AI summary

Based on 11,757 Website Builder reviews

Capterra data shows that buyers of website builder software rank the following features as their top priorities:

-   **Design Management** (**49%** of reviewers rated this feature as critical)
-   **Website Management** (**56%**)
-   **Real Time Editing** (**46%**)

Squarespace supports all three features that reviewers identify as most important: **Design Management**, **Website Management**, and **Real Time Editing**. Together, these capabilities help businesses maintain a consistent site design, manage website content and structure more efficiently, and make updates as changes happen, allowing teams to keep their sites current and easier to manage.

Design Management

4.4 (452)

70.80% of 452 reviewers that rated this feature as important or highly important

Squarespace helps you manage website design with customizable templates, drag-and-drop tools, and intuitive controls. Reviewers indicate it’s easy to create professional sites, though some wish for more flexibility and advanced customization beyond the provided templates.

Real Time Editing

4.6 (416)

66.11% of 416 reviewers that rated this feature as important or highly important

With this capability, you can instantly see and implement website changes, making updates fast and intuitive. Reviewers appreciate how easy it is to make edits, preview changes across devices, and publish updates immediately, even without coding experience.

Landing Pages/Web Forms

4.5 (419)

63.96% of 419 reviewers that rated this feature as important or highly important

It gives you the ability to quickly create attractive landing pages and web forms using templates. Reviewers appreciate the ease of setup, integration with tools like Google Sheets and ConvertKit, and the user-friendly drag-and-drop builder, though some want more customization options.

Customizable Branding

4.5 (455)

68.13% of 455 reviewers that rated this feature as important or highly important

You can tailor your website’s branding with custom logos, colors, and fonts for a cohesive identity. Some reviewers find the branding tools flexible and easy to use, while others mention customization is limited to templates unless you upgrade or use custom code.

Customizable Templates

4.4 (144)

72.22% of 144 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Website Management

4.6 (659)

68.89% of 659 reviewers that rated this feature as important or highly important

Squarespace offers a unified dashboard for managing content, analytics, domains, and e-commerce. Users think it’s simple to update, track performance, and handle hosting, with integrations like Google Analytics and Mailchimp, though some mention setup can be time-consuming for complex sites.

Squarespace 139 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audio File Management: Supports audio files
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Categorization/Grouping: Organize and group data or items based on various criteria
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Content Sharing: Digitally share pre-made materials and self-created content with others
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Courses: Supports hosting and delivering structured learning content directly within the community.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customizable Branding: You can tailor your website’s branding with custom logos, colors, and fonts for a cohesive identity. Some reviewers find the branding tools flexible and easy to use, while others mention customization is limited to templates unless you upgrade or use custom code.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Design Management: Squarespace helps you manage website design with customizable templates, drag-and-drop tools, and intuitive controls. Reviewers indicate it’s easy to create professional sites, though some wish for more flexibility and advanced customization beyond the provided templates.
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Domain Name: Offers the ability to purchase a unique domain name that can be related to the church.
- Downloadable Reports: Provides functionality to download community data and reports in multiple formats.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event.
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Integrations: Provides an email for users to field communication within their website builder too.
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Small Businesses: Designed for small businesses
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Management: Organize and edit a group of people's policy and members
- Image Editing: Edit, touch up, and convert images for publishing
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Keyword Tracking: Track and monitor a specific set of keywords
- Kitting: Group and package individual but related items as one package set
- Landing Pages/Web Forms: It gives you the ability to quickly create attractive landing pages and web forms using templates. Reviewers appreciate the ease of setup, integration with tools like Google Sheets and ConvertKit, and the user-friendly drag-and-drop builder, though some want more customization options.
- Layout & Design: Configure publication's layout before publishing
- Lead Capture: Automatically identify and save contact information of potential customers
- List Management: Manage contacts across multiple mailing lists
- Media Library: Collection of images, videos and other digital content that can be used
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Membership Management: Database of members to track personal information of individuals and families
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Moderation: Controls/tools to moderate the session
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Multimedia Support: Supports various file formats
- Newsletter Management: Create and update newsletter content to increase engagement
- Newsletters: For newsletter publishers
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Online Booking Tools: Add tools to web pages to handle online bookings
- Online Store Builder: Includes functionalities for creating custom eCommerce websites
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Paid Memberships: Allows monetization through paid access or subscription-based community tiers with built-in access control.
- Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc.
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Preview Functionality: Preview materials before finalizing projects
- Product Catalog: Present a catalog of inventory that customers can view
- Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real Time Editing: With this capability, you can instantly see and implement website changes, making updates fast and intuitive. Reviewers appreciate how easy it is to make edits, preview changes across devices, and publish updates immediately, even without coding experience.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Referral Tracking: Log and store the source of contacts/leads
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reviews Management: Track and monitor reviews of products or services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO: Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO.
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- SEO Optimized: Provides SEO checks and/or automatic content optimization
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Subscriber Management: Add or remove subscribers from mailing lists
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time on Site Tracking: Track the amount of time users spend on websites
- User Interaction Tracking: Monitor user activity through engagement methods
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Management: Store and manage online video content
- Video Support: Supports various video file formats
- Visitor Tracking: Track visitors and purpose of visits
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Website Analytics: Track and analyze information regarding website visitors
- Website Hosting: Publishing and managing websites across the internet.
- Website Management: Squarespace offers a unified dashboard for managing content, analytics, domains, and e-commerce. Users think it’s simple to update, track performance, and handle hosting, with integrations like Google Analytics and Mailchimp, though some mention setup can be time-consuming for complex sites.
- Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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Features

4.3 (3,421)

4.3

Based on 3,421 reviews

## Pricing

Value for money

4.3 (2671)

Free Trial

[View pricing plan details](https://www.capterra.com/p/143461/Squarespace/pricing/)

Basic

$19.00

Flat Rate,Per Month

It includes:

-   30-Minute Video Storage
-   Basic Website Metrics
-   Limited Access to Squarespace Video Studio App
-   Mobile-Optimized Website
-   SEO Features
-   Squarespace Extensions
-   SSL Security
-   Templates

Core

$29.00

Flat Rate,Per Month

It includes:

-   Accept Donations
-   Advanced Website Analytics
-   Complete Customization With CSS and Javascript
-   Full Access to Squarespace Video Studio App
-   Promotional Pop-Ups and Banners
-   Sell Unlimited Products
-   5% Digital Content and Memberships Transaction Fee
-   Professional Email from Google Workspace
-   Squarespace AI
-   Checkout on Your Domain

Plus

$49.00

Flat Rate,Per Month

It includes:

-   Checkout on Your Domain
-   Customer Accounts
-   Point of Sale
-   Powerful Ecommerce Analytics
-   Powerful Merchandising Tools
-   Unlimited Bandwidth
-   0% Store Transaction Fees
-   1% Digital Content and Memberships Transaction Fee
-   Squarespace Payments

Advanced

$99.00

Flat Rate,Per Month

It includes:

-   Abandoned Cart Recovery
-   Advanced Shipping and Discounts
-   Checkout on Your Domain
-   Sell Subscriptions
-   Commerce APIs
-   0% Digital Content and Memberships Transaction Fee
-   Promote Products on Facebook and Instagram

Value for money

4.3 (2,671)

4.3

Based on 2,671 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (2361)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (2,361)

4.4

Based on 2,361 reviews

## User reviews

Overall rating

4.6

Based on 3,433 reviews

Filter by rating

5(2190)

4(1006)

3(190)

2(32)

1(15)

Mentioned topic

Sorted by most recent

AA

Abdi A.

Director of Operations

Sports

### "If You are a Prospect and Considering Squarespace, Know More about What I Have Experienced at First Hand First"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 18, 2026

Pros

The availability of robust website builder and templates tools that requires zero coding such as WYSIWYG editor features is what I ❤️ most about Squarespace.

Cons

I mainly use Squarespace for website design because hosting and domain purchases are a bit expensive compared to alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Michelle R.

Pilates Teacher

Health, Wellness and Fitness

### "Great experience overall with Squarespace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 14, 2026

Great experience overall with Squarespace. Easy to use, good value for money and modern and clean website aesthetics.

Pros

I have a small Pilates business and I find squarespace perfect for my business website. It’s easy to manage and make changes, and the selling options are again quick and easy to set up. I’m happy with the price point too. For the slick but simple template style website, I feel it’s good value for money.

Cons

I’ve found the whole experience pretty straight forward and good value for money. I would imagine for someone with more specific needs, perhaps there’s not enough flexibility in the template designs, but for myself, this isn’t an issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LN

Luke N.

Owner

Design

### "Squarespace review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2026

My overall experience with the app is positive, it allows me to accept many types of payments and stay on top of my business.

Pros

Squarespace is super easy to use and navigate compared to other programs ive used in the past. The program makes it essy to find past transactions which is crucial for my business

Cons

There are not alot of cons I can think of but one may be that at times the app can lag a bit but ive seem imrpobe3mrnt on this issue

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Muhammad R.

Ui uix Designer, founder of Marketing

Computer Software

### "Great template the best dude"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

September 27, 2026

I created an amazing website using sqaurspace focusing on film. Print media's advertisements and productions

Pros

Grreat designs, created an awesome movie utlizinhg sqaurespace and thr characters were great nice people in the community

Cons

The templates and clients, the clients were more attracted to go daddy for some reason i dont know why

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TV

Tammie V.

Owner

E-Learning

### "Mixed Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

September 25, 2026

Overall, I would say my experience was worse space was mixed. Some of it had really great points other things like the integrations I did not like.

Pros

I like a square space how easy it was to make a webpage. It was simple to create a webpage according to my needs.

Cons

I didn’t like the interface overall. It felt like the email integration was not great. Also trying to integrate other systems was hard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Trinity H.

Dean

Education Management

### "Easy to Use With a Few Frustrating Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2026

Overall, my experience with Squarespace has been positive. It has made it possible to build and manage a professional website without being a web designer. There was a learning curve, and I have experienced some frustrating issues with product and inventory settings, but I like the design options and how much I can manage from one platform.

Pros

I like how easy Squarespace makes it to create a professional-looking website without needing a lot of technical experience. The templates are clean and modern, and I like being able to customize the layout, add products, upload photos, and manage everything in one place.

Cons

Some of the settings can be difficult to find, especially when managing products, inventory, and availability. I have had situations where an item appeared available in my settings but showed as out of stock on my website. Troubleshooting issues like this can be frustrating because the solution is not always obvious.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

William B.

Program Facilitator and Technical Mentor

Education Management

### "Great for beginners"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 22, 2026

Very positive. Squarespace makes most of our website work easier compared to other services we've used like Wordpress.

Pros

Squarespace makes it easy to build a website with little to no knowledge of coding. The UI and building layout is really easy for other staff on the team to understand when making changes.

Cons

Squarespace can defiantly be a costly services especially if your plan comes with accepting payments (and when you don't have anything for sale on the website). Some of the building features can be buggy and feels like there's some creative limitations compared to other services.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing Squarespace

Squarespace offered a more cost effective plan where Shopify's pricing terms weren't clear

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Daniel C.

Creative Director

Consumer Goods

### "Good for design but a bit pricey"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 19, 2026

I’ve been using Squarespace’s appointment scheduling feature for the past year, and it’s been a lifesaver for booking client consultations.

Pros

I love the drag‑and‑drop editor, it lets me set up a photographer portfolio in minutes, and the mobile responsiveness is spot‑on, so clients see the same great layout no matter what device they use.

Cons

The templates are great, but the only downside is the support response time; it can take a day or more to get an answer, and the pricing feels a bit steep for a small business that only needs basic e‑commerce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Amee P.

Owner

Veterinary

### "Amazing and Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 18, 2026

I have built 2 websites using Squarespace. I integrated it with other Square softwares. They are always easy to edit. So easy to use.

Pros

It is so easy to use. The website builder portion is the best. You can easily create sites, edit them as needed, choose themes, fonts, templates and more. It's a great price value point. I never have any issues with it.

Cons

I don't have any complaints. It worked out so perfectly for what I needed and for that I am grateful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Heather S.

CEO

Farming

### "Easy To Build"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2026

Overall great experience with Squarespace. I have utilized many of their features including their wonderful customer service.

Pros

I have been using squarespace for over 10 years now! Their customer service is amazing. I love the layouts and how easy it is to build a website yourself.

Cons

Sometimes I get stuck on issues with my website that take more than a day to resolve. It’s not common for them to take awhile to respond but it happens.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143461/Squarespace/reviews/)

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