# Page 21 | Squarespace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Squarespace the right Website Builder solution for you? Explore 3386 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143461/Squarespace/reviews

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Squarespace

4.5 (3386)

[View alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Squarespace

## Showing most helpful reviews

Showing 501-525 of 3386 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Michelle S.  
Executive Vice President  
Real Estate  
Used the software for: 2+ years

### "Design your website like a pro- they don't have to know you're not!"

May 24, 2022

5.0

Squarespace had allowed our company to put out a professional looking website at a fraction of the cost of hiring a website designer. The features are generally easy to use and intuitive, and changes and updates are easy.

Pros

I like Squarespace because of it's easy-to-use customizable templates. There are so many pre-designed templates to choose from- it will give you suggestions based on your industry or you can just browse the templates to find the design that suits you best. You don't have to be a website designer or know how to code, if you know how to type then you can use the templates with ease. No need to hire an expensive website developer- you can do it yourself and make it look just as good! It also gives you several features to integrate with social media platforms. You can accept payments through integrated payment platforms with ease.

Cons

The one feature that I wish the payment processed had is the ability for a customer to choose a payment price instead of having fixed price options. We bill our customers for services that have many different amounts, but unless you already pre-populated that payment amount in your page, the customer cannot pay through you website.

Review Source

Arsène T.  
Présidente  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Un outil facile à utiliser et un résultat 100% professionnel!"

December 4, 2022

5.0

Je suis solopreneure et je porte plusieurs chapeaux. Certains me sont moins familiers, tels que la création d'un site web, la vente en ligne et la gestion d'infolettres. Avec Squarespace, je me suis sentie à l'aise dès le début de la création du site web et le processus a été rapide et efficace. L'interface en backend est TRÈS conviviale comparativement à d'autres plateformes et le résultat est 100% professionnel. Le service à la clientèle a toujours répondu rapidement à mes questions (en anglais seulement) et l'implantation de la vente en ligne et de la gestion de mes produits numériques a été facile.

Pros

J'ai adoré mon expérience avec Squarespace que j'ai utilisé près de 2 ans. La création du site web a été rapide et le résultat design est incroyable. Quand j'ai ajouté des produits numériques pour la vente, le processus a été facile et le service à la clientèle a répondu rapidement à mes questions.

Cons

Le seul point faible majeur de Squarespace est, selon moi, la gestion de la liste des abonnés à mon infolettre. Comparé à MailChimp où j'avais plusieurs données sur ces derniers, Squarespace me donnait très peu d'informations et la gestion des tags était peu optimale.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Review Source

Whitney D.  
Director of Advancement  
Education Management  
Used the software for: 2+ years

### "Easy to Use, High Quality In-House Website Design"

December 16, 2020

5.0

We researched and previewed a number of website development platforms before selecting Squarespace, and we've been very happy with our choice. It is very user-friendly and easy to learn how to customize and brand our pages. It is a great, cost-effective option that we recommend to other schools looking for a tool to manage their website in-house.

Pros

Squarespace is a very user-friendly and cost-effective product that allows us to create, maintain and adapt our school website in-house. Clean, professional templates are easily customizable and provide us the functionality we need to maintain an active web presence. The phone app also provides a good amount of flexibility to make quick edits and adjustments to our site on the go. The ability to create forms that can be directly linked into Google Drives has been one notable positive for us. It gives us the option to quickly customize and create forms that can then be shared and track responses for us. The website analytics function is very helpful in providing us with real-time insights and date on web traffic and usage.

Cons

There are some natural limitations to the ability to customize pages that will come with any basic website development platform. For example, in order to upload video, it must already be hosted on another platform (YouTube, Vimeo, etc.).

Reason for choosing Squarespace

Squarespace had the templates that best suited our school's needs for the right price. We also felt it had the right balance of options for customization, along with being user -friendly and easy to manage and update.

Review Source

GR

Gabriel R.  
Photographer & Social Media Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Squarespace is an All-In-One Headquarters for Building and Managing a Restaurant Website"

June 17, 2022

5.0

I love it, it gives be all the tools needed, and the freedom to be very artistic, in creating, updating, and overall maintaining the strong presence the restaurant has online. It's very easy to log into Squarespace and begin making any changes needed, and it updates instantly. I use the mobile version also sometimes and it's come in very handy for simple tasks.

Pros

The ability to not have to know coding to create the backbone and structure of the website. Once that is done, one can learn about adding details and where to find the tools needed throughout the software. Then in the end I can start being more creative and adding the artistic aspects to the final product.

Cons

The option for the TEXT design and colors is limited when I'm trying to vary it throughout the website. If I change some text on one page, it'll change it elsewhere. I understand I chose a template, and it has a structure, but I'd like to have more flexibility with Text formatting. Also, the Email Blast text is very limited. Only one type.

Reason for choosing Squarespace

It felt like a breath of fresh air. I loved the templates, heard great things about it, and other restaurant websites I was inspired by convinced me to join Sqaurespace.

Review Source

CM

Cody M.  
Creator  
Publishing  
Used the software for: 2+ years

### "Delivers Quality and Most of the Functions You'll Ever Need"

May 13, 2021

5.0

Squarespace works great for me, and the clients I've built sites for on it. It does everything that I have needed it to, and have been able to implement HTML/CSS elements when I absolutely needed to (pretty much on a novice when it comes to code). Whenever I show someone a site I've built, they are usually impressed, even though I'm mostly building on top of the work by the template designers.

Pros

Squarespace has great templates and an easy to use, drag and drop builder. You don't need any technical or true design skills to create a solid website. The high quality templates, with predetermined styling, ensure that even a simple website looks clean and elegant. It's also easy to implement your SEO titles and tags, connect email marketing services, add Google Adsense and other plugins. The price seems pretty good for all that, though maybe slightly more expensive than other CMS options.

Cons

The main drawback I've had is that Squarespace isn't as customizable as other CMS options, like Wix or Weebly. Sometimes I just want to move a simple element over slightly, yet this often isn't possible within the block format used by Squarespace. The flip side is that Squarespace has few if any bugs, while Wix and Weebly can get strange errors in my experience.

Reason for choosing Squarespace

I've used both Wix and Weebly. You can make a more unique site with either, but I didn't want to figure out all the styling (fonts, colors, spacing, etc.) by myself, and I had encountered bugs with each of these CMS platforms. It also wasn't as clear how to integrate other apps and services, such as MailChimp.

Review Source

KL

Kacy L.  
Website Owner, Ministry Developer, Content Creator  
Religious Institutions  
Used the software for: 2+ years

### "Clean, simple start-up but not the smoothest system. "

August 31, 2021

4.0

I use Squarespace primarily for blogging and building a brand. It is not optimal for writing, editing and photos, but it makes for a great, clean website with many options with electronic forms, pull down menus and features. Overall, it's a great product, but still very clunky and unsteady.

Pros

It is easy for a non-expert like me to build a blog, navigate a website and make quick edits. Squarespace stands out above the rest in simplicity with drag and drop features. It does a good job with electronic forms to make a way for more to opt in and covers all the bases on what you need for a website. They offer great analytics!

Cons

The software is very clunky. I tend to use it on my MacBook, but have learned to write content somewhere safer than putting it straight into website. It has crashed so many times, and adding pictures often takes a very long time. The iOS apps seem to work better but that's not optimal for my work. I've also struggled some with text editing and formatting. The process isn't smooth.

Alternatives considered

[Ghost](https://www.capterra.com/p/151947/Ghost/)[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Squarespace

Squarespace was the easiest to get started right away.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wanted something cleaner that functioned as more than a blog. I wanted analytics and somewhere I could build up as I grow.

Review Source

VR

Verified Reviewer  
Marketing Specialist & Copywriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "Nice software, but fragile and randomly freezes or glitches"

May 6, 2021

4.0

Overall it’s a pretty good experience. Although there are glitches and times when it simply freezes for no apparent reason . This can be infuriating, especially after writing a lot of content, and it will not save or update the text (we pay for the gigablast fastest business internet our ISP sells). Sometimes it will save an old draft, not the current one, this makes me want to scream. Sometimes it will delete things I don’t want it to accidentally I’m not sure what the problem is, there needs to be a general undo button. Something that can protect you if the website is glitching or acting nuts..

Pros

The stylish look of the fonts and web design. The styles look professional enough, the competitors looked too childlike or complicated to setup. I also like that you can do most of the editing from the app, not just the laptop.

Cons

What concerns me about this software, is the lack of ownership over all the work put into the website. Software companies these days are becoming political and illogical at times. Although my team and company doesn’t deal with anything political like that, it’s in the back of our mind’s that eventually we will need to break off from Squarespace because they have too much power over our website and servers. All it takes is one new CEO who is ‘Woke’ or a Twitter tweet with no accountability or responsibility, to blow up and a company’s online presence can be severely compromised. Like I said what we do is not even controversial, but We have seen from other marketing firms, weird issues like that concerning square space and competitors. So as time goes on and we become more profitable, the goal is to eventually break away from Square space over lack of control over our own website and servers.

Reason for choosing Squarespace

It was a Compromise, but overall Square space was the only one that looked professional enough for our company. We needed multiple websites for different needs, Square space seemed organized and easy to switch across platforms. The app on Square space, was one of the only apps that actually worked without too many limitations. Overall I like Square space, it’s a really good steppingstone. Long-term though, the CEO wants us to develop a website independently, so we have ownership, to protect our company’s web presence.

Review Source

LD

Lynda D.  
owner/operator  
Publishing  
Used the software for: 2+ years

### "A simple way to set up a professional-looking website"

April 29, 2022

5.0

I was intimidated at the idea of setting up a website after only ever blogging for years on another platform. I was happy to find that this setup was simple and super customizable for my branding, font, look, and everything else I needed. People have often commented on how much they like the look of my site.

Pros

I like how clean the site looks. It has an updated, open look that takes current trends and styles into account. So many sites are identifiable by their overall look, and I feel Squarespace allows for a lot of individuality.

Cons

I don't really have any cons. I don't use every aspect of the site, like selling directly from it, but the one or two times I've run into glitches, the customer service has been amazingly helpful and fast.

Reason for choosing Squarespace

Wordpress has too many issues by the time it gets to the full website level, and I didn't want to constantly be dealing with plug-ins and subsequent crashes (we used to have a WP website at another workplace). Wix just looked like a cheap beginner's site, and no matter how much someone customizes theirs, that aspect doesn't change. Squarespace had a lot of variety in their themes and options.

Review Source

Henry C.  
Digital Marketing Manager  
Restaurants  
Used the software for: 1-2 years

### "Simple doesn't mean low quality"

October 19, 2021

4.0

My client wanted to launch a new brand with a website fast. I chose Squarespace just to get us going, with the intention of migrating over to a WordPress build in the near future. 2 years later we're still on Squarespace, with no immediate plans to change. The website's performance and optimization is consistently top-notch, edits are easy, tracking code changes work well, and enough third-party tool integrations exist to account for our needs. I wanted Squarespace because I hoped it would be quick and simple to set up. It was. I stayed with Squarespace because it's more effective and substantial than I initially hoped.

Pros

Squarespace really is simple to set up and use. A lot of web building best practices are automated for you, with image auto-optimization, mobile-friendly templates, and ADA compliance features. A few years ago the biggest issue with simple website builders like this was performance - drag-and-drop sites tended to be slower. Not the case anymore. All my Squarespace sites load well within Google Page Speed Index benchmarks, with image compression that doesn't reduce image quality at all.

Cons

Squarespace will cause some issues if you're at either extreme of tech savvy: If you have zero background building sites, there will be a learning curve. I know their marketing makes it sound like you could build a site with your eyes closed, but do not count on it being that simple. And on the other end, if you have deeper experience building sites and working with code, Squarespace can be a bit basic. You can't access a page's source code, block types can't be edited, and design functions are fairly limited.

Alternatives considered

[BentoBox](https://www.capterra.com/p/222733/BentoBox/)[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Squarespace

Simplicity and speed of deployment. We needed a whole new brand launched quickly, and Squarespace required the least set-up time.

Review Source

Gregory H.  
Founder and Chief Storyteller  
Publishing  
Used the software for: 2+ years

### "Squarespace is the Smooth Operator of Content Management"

July 16, 2021

4.0

I have been using Squarespace since it beta days and it gets better and better. Content management is extraordinary and eCommerce is improving with each and every enhancement and upgrade. In addition to a discount for annual subscriptions, there should also be a discount for multiple account. I manage multiple accounts for clients and the incentive would be a competitive advantage for developers or content managers.

Pros

In an everchanging information marketplace, it is critical to have a software platform that can enable cross sector exchanges of information and ecommerce. I love how seamless the software is from start to finish and most importantly when I collaborate there is a quick learning curve for access and content management. Team building is critical at a time of remote working and I enjoy the ease of access and consistency across all platforms from desktop to mobile device.

Cons

I feel the image library can be improved. At first use it appears clunky, but after a bit of trial and error you see the full functionality of the images. It would be less painful if you did not need to do a deep dive. This needs a review of intuitive functionality. Let a kid try it and they get immediately. For an adult its like a native speaker of English taking ESL.

Review Source

Maurice H.  
Marketeer  
Marketing and Advertising  
Used the software for: 2+ years

### "Squarespace, the all-in-one website builder you have been looking for!"

December 5, 2022

5.0

Working with and on the Squarespace platform is a pleasant task. I got fast results that only needed some small tweaking.

Pros

The overall ease of use. With many features already available in the lowest pricing tier, making a professional and responsive website is an easy task.

Cons

Some features, like adding custom code or email integration, are only available in higher pricing tiers.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Bandzoogle](https://www.capterra.com/p/232724/Bandzoogle/)

Reason for choosing Squarespace

The ease of use and drag and drop editor made me choose Squarespace over the rest. I managed to create a professional looking website within minutes, something that is not always possible in Wordpress.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

I made the switch for one of my websites to create a hassle-free workflow.Wordpress needs a bit more maintenance, and for that website, I wanted to find an easy solution to set and forget an online portfolio.

Review Source

MN

Mark N.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Allowing my nonprofit's website to stay adaptive and relevant amidst an ever-changing web."

March 31, 2021

5.0

Squarespace won me over after years of thinking I could do a better job "designing it" on my own with free templates for WordPress. Time and time again I would spend days or weeks on the site, be happy with it, and then months later it would all be out of date, look old, and not function in the ways that information transfer had shifted by internet users. I decided that a professional, clean and easy to use Squarespace site, with robust back-end capabilities is what I needed, and I have not been disappointed.

Pros

Squarespace really has their act together in offering a clean, easy to use , beautiful web building platform. I run a media and video production nonprofit, and the needs and functionality of my site have evolved almost yearly since 2013. The way that people engage with content on the internet is always changing, and I got caught up in the flow of trying to always evolve the website to keep up. I used GoDaddy and WordPress for too many years, and eventually migrated them all to Squarespace because it was all just so much more streamlined, modern, clean and simple. I now have the basic website I need, and know that there are many many ways to customize it if needed without messing up the whole site (as happened many times on WordPress) I changed my entire .com and .org from a WordPress template on GoDaddy, and could not be happier with the customer service I received from Squarespace, they were so helpful in getting everything aligned for the transition.

Cons

I wish there were maybe 15-20 more templates, and that a few of them were specifically meant for video galleries, as that is what my organization focuses on in our storytelling, videos. I would love a template tailor made for aggregating videos. For now I can use a photo gallery or blog and adapt it, which works fine, but my wish list would be a video focused and designed template.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Squarespace

It met all of my needs, was around the same price, and I love that hosting, domain and templates can all just be wrapped into one account. Squarespace just had the better lookcng websites templates as well, and customer service did not disappoint!

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Squarespace had a comparable price, much more attractive templates, and a reputation for customer service that met expectations! I also just trusted and knew from looking at other sites, that Squarespace keeps up with what a modern website "should" have and look like to engage users. I'm not a designer or UI person, and trust Squarespace. It's worth paying them to do the design so I can just plug in content!

Review Source

VB

Virginia B.  
Communications Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "The argument for Squarespace over Wordpress: for simplicity and beginners"

July 26, 2018

5.0

Pros

There are many, many website creation platforms… and making the wrong decision is a disaster no one should have encounter. Because Squarespace and Wordpress are so prominently recognized, this review is intended for those trying to decide between the two. Overall, I would recommend Squarespace for organizations, entrepreneurs, small size businesses, startup company, or anyone who wants to take a more simplistic approach to building their website. Wordpress would be better utilized for websites with a lot of content, images, or heavily customizable needs and/or larger businesses. Pros Squarespace website generation platform is a heavily controlled and monitored environment, run only by the company itself. All the testing is done within their own environment to ensure all plugins, tools, etc. are running correctly at all times. Squarespace is a great fit for beginners who would prefer to have the web creation platform make the decisions for you or those who want something simple and navigationally instinctual. Navigating my way around Squarespace took me a simple day to learn its ins and outs; it took me nearly a year to learn all the unique, in-depth features of Wordpress. Because Squarespace is not an open source platform, its customer support team is available 24-hours a day, to help resolve issues and provide advice (via live chat). It’s their responsibility to fix any plugins, or issues that arise outside of your control. In contrast Wordpress is an open source platform, meaning the responsibility for fixing any issues that arise would fall on you; you will most likely need to hire outside help if you are a beginner and/or have little tech/coding experience. Although Wordpress is more customizable (developers/programmers can create their own plugins, themes, and tools and apply it to your site for a specific look) you take the risk of running into potential compatibility issues; open source does not always guarantee 100% reliability.

Cons

Because Squarespace is a more simplistic approach to web creation, you don’t have the option to fully customize the theme or jazz it up the way you may want. If you are really looking to create a website that is fully automated and stands out from the general information website I would suggest WordPress. I have not found Squarespace’s community help center to be as helpful in providing answers or pointing me in the right direction, however you always have support available to you; Wordpress has a larger collection of help forums on the web that can help you figure out fix issues, compatibility, coding adjustments, etc.

Review Source

GM

Gladys M.  
Self Employed  
Education Management  
Used the software for: 2+ years

### "Squarespace - Great for Online and Offline Business Management"

July 1, 2021

5.0

Pros

That I can create and manage online listings for my business's physical location directly from your Squarespace site with Location Management.

Cons

The cart icon is a permanent part of the header In some templates.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Squarespace is much easier to manage in that it has the "drag and drop" function.

Review Source

JB

Joel B.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "The Best Web hosting-developing-creating platform EVER! "

March 1, 2023

5.0

Squarespace saved me time, effort and a massive learning curve associate with other platforms. I would use Squarespace again.

Pros

I loved the intuative design of Squarespace. It was so easy to use and customize. The customer support was terrific and the Squarespace community was helpful as well. Everything about this software was useable, efficient and very well designed.I never had to worry that my site looked different on a computer or mobile device. I was able to edit things visually and not have to know too much about coding or back-end editing.

Cons

The only drawback for me was the cost. We could no longer afford the price-tag of this product. However - you get what you pay for. If you are able to swing the cost, this software is well worth it.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Squarespace

The learning curve of Wordpress was much greater. Squarespace had a much more refined and appealing product.

Review Source

Willie B.  
owner  
Food Production  
Used the software for: 2+ years

### "Squarespace the only merchant account service you will ever need..."

April 16, 2022

5.0

After looking into a lot of other merchant services, Square is the one for me. If you're just starting, or a mid-level business, they are all you need. Hopefully, they have something for large-scale business. I would keep using their service.

Pros

It is truly the best! Hands down. No overcharges, no monthly fees. I love it.

Cons

I really can not say a con to Squarespace. To me, it is simply the best. You can keep your money working with Square.

Review Source

MS

Monika S.  
UX Designer  
Design  
Used the software for: 1-2 years

### "Squarespace great for new small business owners "

May 10, 2022

5.0

It was a easy and straightforward platform. Would recommend.

Pros

It’s really simple and more important is free! For those just starting, it’s a great way to get yourself out there as you start learning everything.

Cons

However, for those with larger businesses that require more customizations and functionality, Squarespace is not for you.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Squarespace

Needed more functionality. However, clients with a budget would more likely opt for Squarespace.

Review Source

sM

silvan M.  
Photographer / Project leader  
Photography  
Used the software for: Less than 6 months

### "Easy to use website builder with a professional set of Features"

April 19, 2022

5.0

Overall I'm very happy that I switched from a manual-driven wordpress Website/Shop to fully intergrated Squarespace. Have no worries about hosting, Updating wordpress and woocommerce and the site is working properly!

Pros

Most of selfemployed people running their own business are looking for an easy going solution to create a new website. Sure, wordpress just needs a hosting-space, a template and everything is fine... but with squarespace you can skip all the technical-hosting-Stuff and start with the websitbuilder and a template you like for your business. You can use 14days of trial and set up a website. If you like it, pay for the priceplan you need (with oder without a shop-solution) and everything is fine.

Cons

If you really want to customize the Design and some details in your template you have to start writing in the SS forums. Most of the time, you get a quick answer. But sometimes it's a bit of try&error until it is working like you wanted to change details in your website template.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

Workflows ans usability are better as an administrator

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/)

Wanted a fully integrated website-shop-solution and no more hosting-tasks

Review Source

JB

Jennifer B.  
Creative Services Associate  
Graphic Design  
Used the software for: 2+ years

### "A great website host/builder for beginners"

April 29, 2022

4.0

Overall, I love using Squarespace. I have used various website host/builders and many are pretty clunky… Squarespace is not! It is generally very intuitive and I am glad that this is what we use.

Pros

I love that this software is so easy to use. I can have a functioning and beautiful page in a matter of minutes now that our site is established. Obviously if you have to build something then it takes longer but often there templates have the built in functions I need them to have. I love how beautiful our website looks with such minimal effort.

Cons

Squarespace sometimes has these weird spacing issues when we us specific functions, most of the time I find a work around but I don't always the knowledge to actively work around the issues and the support articles can be hit or miss.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Squarespace, perhaps the best first-generation low-code website builder"

July 26, 2020

3.0

Squarespace is our goto for standard business sites including our site; we run heavy ecommece clients on Shopify, and anything more advanced on Duda or WordPress. Squarespace does win the first-gen low-code war -- way ahead of Weebly, Wix, or some of the others. The platform needs to decide which next market to focus on to continue to be relevant as Duda, Versoly, and other 2nd-gen platforms emerge.

Pros

Squarespace makes it easy to get websites up quickly -- we've built three, and all went from zero to launch within three days. If you just need some standard startup landing pages, Squarespace is for you. Their customer support is great if about the basic blocks.

Cons

Squarespace has some gotchas that make for substantial challenges beyond the first few months of business unless you're willing to either pay for external plugins or write code, and that comes with several major caveats, such as: \* weird things such as sliders for images simply don't exist \* custom CSS only applies at the site and not the page level \* spacing is somewhat odd with no fine-grain control \* certain JS plugins simply don't work on the site \* there is NO undo of any unkind except plaintext \* there is NO copy/paste or page templating Perhaps the biggest issue is that it feels like Squarespace is trying to straddle the fence between being the leading CMS and the leading ecommerce platform and as a result it is neither. Frankly, the basic site experience is such that we'd be very reticent to ever deploy the ecommerce capability for a client, and so we use it for customers with mostly static content who blog a couple of times / week or less. The lack of premium support for code issues further hampers their market share -- adding that as an option might provide more revenue for them and a way forward, as few other platforms do.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Squarespace

Beats all other first-gen low-code platforms

Review Source

Kinsey V.  
Photographer  
Photography  
Used the software for: 2+ years

### "Web Design, but make it fun. "

December 11, 2019

5.0

I first started using Squarespace under another Photographer, whom I was managing their studio and day to day "to-do's". I took over her website maintenance and blog, to which was surprisingly easy to navigate. I loved how I was able to read analytics and see what content was working and what was not. The sleek layouts made a few easy clicks look like I spent 4 years in web design. So it was really a no brainer when I decided to start my own business; I knew I would be showing my work to the world through Squarespace. There is just something about the designs of these Squarespace websites that look stunningly polished and exceptionally functional.

Pros

As a former user of Wordpress, I found Squarespace to be a breath of fresh air. I've be using it since 2014 and have never looked back. It actually made designing my website and grabbing analytics fun! When navigating the software, it felt like I had been here before. It was so easy to find the tools and customize the fonts and sizing to my preferences. Adding pictures in where I need them is easy and the layouts they offer display my work in such a beautiful fashion that even I'm blown away. All in all, I love this software because it offers so many different themes and customizations without being confusing. It's actually fun and I love that a blog is included with my site. It's like a whole other site to customize and tweak to your taste. I was never a blogger before but now I don't have a choice, Squarespace makes it too easy to make excuses now.

Cons

There are very few things that come to mind when talking about disliking this software. I do wish there was a larger library of fonts readily available for each area of customization, across all themes.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

I switched because I got a chance to use a Squarespace site for someone else. I saw how easy and straightforward it was to navigate, so I was hooked immediately. The designs were also very sleek and beautiful.

Review Source

Cushi M.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "A wonderful template-based website builder with a lot to learn"

February 7, 2022

4.0

SquareSpace was a web design option I looked at. It's cool software, hard to use for someone like me, but clearly gets the job done for so many others.

Pros

I love the designs that other people create on SS. That's about where it ends for me. I can acknowledge that the platform works and helps millions of people, but it does not suit my workflow.

Cons

I dislike the inability to drag and drop elements anywhere I'd like to on my templates. As a graphic designer, I want complete, absolute control over the look, feel and placement of elements on my site, and although SquareSpace gives you plenty of flexibility in this way, what they do not give you is freedom

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/)

Reason for choosing Squarespace

I did not choose SS. I want full creative control create without being questioned or limited. I went with Wix and I'm glad that I did.

Review Source

FQ

Farah Q.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Easy to Use"

May 14, 2023

4.0

Squarespace is a user-friendly website that can allow you to create a professional looking layout in a matter of minutes. I have never had an issue with design, file management, or content addition.I do not like the high fees for Squarespace, nor do I like that I cannot have a live chat with customer support.

Pros

There are many customizable templates to pick from. There are also constant updates with added on features.Overall, the back end is really use to use and self intuitive. You can edit a web page in minutes.I can make my website interactive, thereby allowing users to interact and engage.The graphic layouts are attractive.There are many user guides that allow you to troubleshoot features.There are many professional layouts, it makes my business look presentable.

Cons

Squarespace increased the fee for its users, without grandfathering in users that paid the older price. This makes me wary of how often they may increase their pricing for loyal customers.Once you select a template, it is difficult to switch to another website template.There is no real time customer service- it is through email, unless you pay extra fees.

Review Source

Ali B.  
Co-CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "We exclusively build on Squarespace"

June 1, 2023

5.0

We build exclusively on Squarespace. Our clients LOVE how easy it is to learn to make quick updates themselves like text or swapping out photos.Not only is our team able to easily use the product, but our clients, too!

Pros

Squarespace has powerful integrations that support the product/site. The update to Fluid engine has made design more effective. We also started using Acuity Scheduling -- game changer for complex scheduling!

Cons

Every now and again there are a few features that require custom code.. otherwise, Squarespace is easy-to-use and a lot of flexibility without needing to know any code at all.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Square Online](https://www.capterra.com/p/275800/Square-Online/)

Reason for choosing Squarespace

It ultimately came down to ease of use and design flexibility (as well as SEO). We wanted full creativity when it came to design of websites.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

The free version of Wordpress did not allow us enough design flexibility!

Review Source

VR

Verified Reviewer  
Director  
Entertainment  
Used the software for: 1-2 years

### "A good attempt"

December 21, 2021

3.0

I thought it was a platform that could be better than others, however it has not been a good experience. It falls very short with what it was and is, with what it pretends to offer and offers.

Pros

Squarespace, arguably earned its popularity with certain designs that were sleek and minimalistic. But it seems to have camped out in that comfort zone because it is no longer the same as it was a few years ago, things change. It's partly easy to use, as long as you're not looking for extraordinary things.

Cons

There is no clear integration with social networks, at the same time the templates they offer are outdated. It works more as a portfolio than as a website or blog. Even so, there are many tools that it offers and it is not useful.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

It is a direct competitor that offers more tools and more benefits, for the amount paid.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

It is not a complete tool. Competencies or alternatives work in a better way. Not as easy to use and not as functional.

Review Source

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