# Squarespace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Squarespace the right Website Builder solution for you? Explore 3402 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143461/Squarespace/reviews --- Squarespace 4.5 (3402) [View alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 5th, 2026 # Reviews of Squarespace Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews No-code website creation platform 94% positive reviews out of 1241 Most reviewers describe website building as intuitive, enabling professional sites quickly without coding expertise or technical background. Carli B Manager, 1 employee. "I like that Squarespace is an all-in-one platform that makes it easy for people to create sleek, professional-looking websites without needing a deep technical background." Rigid page layout controls 48% negative reviews out of 255 Some reviewers indicate page layout options are inflexible, making it difficult to customize fonts, blocks, and overall structure. Ross K Owner, 2 - 10 employees. "I remember having many issues with button sizes and font sizes that made it difficult to customize." Visually appealing design tools 92% positive reviews out of 399 Most reviewers indicate website design offers attractive templates, easy customization, and modern layouts suitable for various users. Sandrine K Account Manager, 51 - 200 employees. "I appreciate most how user friendly Squarespace is for all user since does not need coding .Quick and simple to build high quality and professional websites .Offer a collection of very beautiful designed templates .The" Occasional glitches and slowdowns 65% negative reviews out of 204 Some reviewers describe bugs and issues such as editor glitches, slow performance, and sporadic technical problems during site management. Kayla C Student, 51 - 200 employees. "It has bugs and issues sometimes where it runs quite slow and it is hard to use and figure out once in a while." Accessible for small businesses 91% positive reviews out of 186 Most reviewers find small business features affordable, easy to use, and effective for establishing a professional online presence. Hye K Marketing S, 501 - 1,000 employees. "For small business owners or individuals looking to make their websites quick and complete, Squarespace is a good fit." Customization and integration restrictions 71% negative reviews out of 112 Most reviewers report limitations in customization, advanced features, and third-party integrations compared to other website builders. ## Showing most helpful reviews Showing 1-25 of 3402 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product, price is becoming a barrier " February 13, 2026 5.0 Good! The platform is easy to use and set up for any website owner. The Squarespace team has a lot of different tutorials as well. The price point is starting to be the biggest pain factor for myself as a small business owner. Pros It is very user friendly for people who have limited-no experience with website design. I love the ability to integrate third party apps. Cons The cost keeps rising for the same features. The value of the items for the price they charge is starting to become a problem for me as a small business owner. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Squarespace Price, ease of use and website design, customizable features allowed on Squarespace Review Source NC Nikole C. permit tech Construction Used the software for: 2+ years ### "Clean, Easy-to-Use Website Builder" April 27, 2026 5.0 My overall experience with Squarespace has been positive. It’s a very user-friendly platform that makes it easy to create a clean, professional-looking website without needing much technical experience. The templates are well-designed and the all-in-one setup (hosting, design, and basic marketing tools) keeps everything simple. That said, it can feel a bit limited when trying to make more advanced customizations, but for most standard website needs, it works really well. Pros Squarespace is extremely easy to use, even if you don’t have any experience building websites. The templates look modern and professional right out of the box, and everything is organized in a way that makes editing simple. Cons One downside of Squarespace is that it can feel a bit restrictive when you want more advanced customization—compared to other platforms, you don’t have as much flexibility unless you know some code. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Squarespace I chose Squarespace over other platforms because it offered the best balance of professional design, ease of use, and all-in-one functionality. Compared to options like Wix or WordPress, it felt more streamlined and required less setup or maintenance, while still producing a clean, polished website. Review Source CW Claudia W. early literacy educator Recreational Facilities and Services Used the software for: Less than 6 months ### "Praise for Squarespace Customer Support Team" April 29, 2026 3.0 I am so grateful to the team of live experts who was able to troubleshoot my technical challenges. It took perseverance to finally connect to these people, but once we started emailing back and forth, I got the help I needed. They were all polite, prompt and never closed the door on the chain of communications. I am legally blind and they came to my rescue. Pros As a first timer, I was able to design a basic website. It was easy to edit. I liked the templates, the choices of color pallets, designs and even text suggestions. Cons When I needed help I was initially sent to long menus of trouble-shooting instructions and videos. Eventually, after using live chat, I was given the chance to e-mail a live, human expert. Finally I got the help I needed. Review Source Cathy L. Founder CEO Marketing and Advertising Used the software for: 2+ years ### "Solid and continually progressing platform" February 20, 2026 5.0 We've built sites in Squarespace for over 8 years. We've seen a lot of improvements in each iteration of the builder and have consistently been able to quickly create professional, clean websites. For some of our clients, the drag and drop builder is ideal for them to make their own updates (honestly, why are you paying someone else to change a photo?) There are limitations to what you can customize/change without CSS, which is also a good thing when it comes to clients accessing their sites, too. :) On the few times we've needed to connect to customer support, the team has been responsive and resolved matters quickly. Pros We love using Squarespace to build sites for clients who need an easy platform to navigate, with a very user friendly interface. The templated sections make building very fast and the sites are always clean with hardly any technical issues. Cons The level of CSS you need to know for customization can be an issue for some people, however, there are good online resources to teach you. The pricing is also sometimes an issue for clients who are lured by sales on WordPress sites. Alternatives considered [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Squarespace We choose the platform that we think best fits our client so that they can make their own simple updates. Review Source SH Shantoria H. Event planner Design Used the software for: 2+ years ### "Me and my small business love it! " May 7, 2026 5.0 Pros The templates are clean and modern, the drag-and-drop editor is simple to use, and everything from booking services to payments and mobile optimization is built into one platform. Cons the platform isn’t always as flexible for advanced business or e-commerce needs compared to other website builders Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing Squarespace The websites with square spaces and designing with ease Review Source MT Madeline T. Owner Mental Health Care Used the software for: 2+ years ### "Professional, Easy, Entry-Level" May 6, 2026 4.0 Overall this is a great service and I'd highly recommend it. The pros far outweigh the cons and it is the best service out there for beginners or people needing a really professional but easy website. Pros Squarespace made it so easy to make a really professional looking website with no experience. That was invaluable to me. It's so easy to adjust layouts in a pretty wide variety of ways. Cons It's difficult to customize colors to work for every page. You can only choose from a certain number of palettes and while you can customize your palette colors, you can then change something on an individual page within a palette. Additonally, it can be really hard when you're trying to change something on the palette to figure out which options you're actually needing to change. Review Source AP Alissa P. owner Retail Used the software for: Less than 6 months ### "Simple, Professional Website Builder with Strong Design Features" April 23, 2026 5.0 Overall, my experience with Squarespace has been positive. It’s a reliable and easy-to-use platform for building and managing websites, especially for users who want a polished look without a lot of complexity Pros I like the clean, professional design options and how everything is built into one platform. It makes creating and managing a website simple without needing a lot of technical experience. Cons It can feel a bit restrictive when trying to fully customize certain elements, and pricing is slightly higher compared to some competitors. Review Source SK Stephanie K. Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy Ecommerce Site for Busy Entrepreneurs" June 6, 2026 5.0 Overall I am very pleased! Not only was I able to help a friend in need, but I was also able to give them the confidence to roll with updates while still beong able to hop in and help as the changes take no time! Pros I like the ease of setting up your site. A friend of mine was having a hard time finding help building a site and Squarespace made it so easy to me to jump in and build the page quickly. It is so easy to navigate, make additional pages, and there are several templates to choose from. It is real easy to add/update products. Receiving and fulfilling orders is easy and even connects to shipping sites like Rollo. I am very impressed. Also a very, very good value. For quick, easy website builds, the price is so reasonable! Cons One thing i would change is customization. While there are many available templates, i did find myself sometimes wanting to change a color on a certain page and it was not as easy expected based on how the rest of the build went. Review Source VR Verified Reviewer founder Consumer Services Used the software for: 2+ years ### "Easy to use and beautifully designed" June 1, 2026 5.0 My overall experience with Squarespace has been very positive. It is an intuitive and reliable platform that allows me to manage and update my website easily. The design looks professional, the tools are straightforward and it has been a very good solution for building an attractive website without complications. Pros Squarespace is very easy to use and makes it simple to create a professional-looking website without needing technical skills. I especially like the clean templates, the intuitive editor and how easy it is to update content and keep everything visually consistent. Cons Some customization options can feel a bit limited if you want to make very specific design changes, but for most needs it works very well and saves a lot of time. Review Source JP Jacob P. Marketing Analyst, Control Specialist Retail Used the software for: 1-2 years ### "A Clean, User‑Friendly Website Builder with Some Limits" May 4, 2026 5.0 Overall, Squarespace delivers a streamlined, reliable platform for building and maintaining a visually consistent website. It works well for users who prioritize ease of use and aesthetic quality, though it may be less ideal for highly customized or complex site requirements. Day‑to‑day management is straightforward, and the platform performs well for small businesses, portfolios, and informational sites. Pros Squarespace provides a polished, intuitive site‑building experience with modern templates that require minimal configuration. The platform’s built‑in design tools, responsive layouts, and integrated analytics make it easy to launch a professional‑looking site without relying on external plugins or custom development. Cons Customization beyond the standard template options can feel limited, especially for users who want deeper control over layout or functionality. Some advanced features require workarounds, and the platform’s closed ecosystem restricts flexibility compared to more open CMS solutions. Review Source JA Johnson A. Creative Director Legal Services Used the software for: 2+ years ### "Squarespace in the Right Hands of Creative Director " August 31, 2025 5.0 Pros I use Squarespace in more than four companies where I currently work. It allows me to seamlessly create and design websites and landing pages. In addition, I am able to host websites and emails as well as access c-panel from anywhere across any device. Cons Since 2018 when I started using Squarespace, I have never encountered an issue or bug that lasted for more than 24 hours without being resolved. Switched from [Wix](https://www.capterra.com/p/169007/Wix/)[Duda](https://www.capterra.com/p/134280/DudaMobile/) Duda has the most robust website design tools and allocates a wide array of CSS templates. Review Source CR Catriona R. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "Great functionality, easy to update" May 10, 2025 5.0 Overall experience is excellent. I have used their websites for almost 10 years now and find it works a lot better for me than a wordpress site. Pros We use squarespace for all our sites. The tools are intuitive, easy to use and allow us to update our sites easily and regularly. Cons The page upload speed is slow with messes a bit with our ability to access some google tools. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Squarespace Pricing, ease of use, quality of sites, customer service Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We need to update constantly. Information is our product, so needing a developer to make every change just wasnt practical. Our site also looked outdated very quickly. Review Source MO Molly O. CEO Consumer Services Used the software for: Less than 6 months ### "Before you hire a professional website builder...." March 22, 2025 5.0 I feel like I had a very positive experience with Squarespace and I'd definitely recommend this platform to others who are looking to get their website built out themselves. I know that I am happy with the site that I built and I think before you go hire a professional, you should first check out Squarespace! Pros I love how quick it is to learn and how easy it is to use. The system provides a great help and how to section but it really isn't needed too often. The options for creating a website that is unique to your brand is vast. I appreciate the 'non-code' version of website building because it made me feel confident doing the build myself. The AI features and the pre-designed pages are AMAZING. It took all the work and time consuming details out of the picture but still allowed your site to become unique. Cons My only con would be just having to do it myself. I know the site is designed for that purpose but everything else was pretty easy to figure out. I have had sites built out before so I do think the website builders that use coding are more complicated to use but they do offer more options and customization on the back end where the coding would be. For example I didn't care for the preset color designs but I was able to find one that I was happy with. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Squarespace I wanted to try something new. I used Wix prior to WordPress and I know what they could and couldn't do. I liked the 'done for you' part that Squarespace offers and how quickly the pages could be put together. I have been doing this a long time and I know what I like and Squarespace offered that right away instead of me having to envision in, build it, and then complete it myself or hire someone else to do it for me. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Too complicated to use. I didn't know how to change photos, content, add banners, or even do really anything with the site. I was frustrated and hands off and it showed as the engagement on the site was really just lacking. I am hoping this change will be positive and allow me to really take back control of the site. Review Source RP Ryan P. Graphic Designer Design Used the software for: 2+ years ### "Great interface at a great price" November 22, 2025 5.0 Overall, I love Squarespace because of the ease of use, lower price point and the customer service. They make updating DNS info and domain stuff pretty simple too. Pros easy to change layouts, update content and switch templates. I have had my site with them for a few years now. I especially like some of the options of plug-ins like the email signup form for landing page. Cons Some of the site templates appear a bit dated, and I kind of wish they would update the new offerings of them more often. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Squarespace Price and ease of use were my main deciding factors. Review Source Becky O. NUTRITIONIST Hospital & Health Care Used the software for: 1-2 years ### "Squarespace: The simple professional platform" January 28, 2026 4.0 Overally, I was impressed by the all-in-one solution that SquareSpace offered that enabled me to get a professional-looking website live much quicker. Pros I mostly liked the design flexibility, which was made possible by the professional-looking templates that are also mobile responsive. Cons I did not like that the more advanced features were only available on the more expensive plans which is different on other sites. Review Source BK Bri K. Marketing Directior Non-Profit Organization Management Used the software for: 1-2 years ### "Worth the Investment" March 16, 2026 4.0 Pros I really enjoy how easy it is to use Squarespace. There are a variety of templates to chose from, so you can find something to fit your brand and needs, and I like that it's easier to add custom elements as well. I also think that it's pretty easy to add your domain to their website. Overall, it's a great value for your money and helps organizations of all sizes get their name out there. Cons One of the downsides to Squarespace is the payment feature. Although it is easy to collect payments through Squarespace's processor, it would be better for nonprofits if we could integrate with other payment processing servers. The other con is customer support can be confusing. In a day and age where companies are leaning into AI, it would be easier if we could have a person to talk to instead of endless FAQ page. Review Source SP Stephanie P. Virtual Assistant Online Media Used the software for: 2+ years ### "Approachable Site Builder with Design Limitations" April 16, 2026 4.0 I've used Squarespace occasionally over the course of the past 10 years for clients whose sites are built on the platform, and I have to say that while the feature stack has improved, the flexibility in page design really hasn't. It still is a solid choice for tech-averse people though, as the backend UI is very simplistic. Pros Squarespace makes it really easy for anyone to build a website, regardless of technical or design ability. The interface is also very simple, which makes it feel more approachable for people who are a bit more tech-shy. Cons I really hate how limited layouts on pages are, since everything revolves around the "square" grid system. This often leads to awkward spacing between elements and the characteristic "Squarespace" look that all sites built on the platform seem to have. It's also impossible to make individual changes to fonts/colors/button design without completely modifying site-wide universal settings. If having more design and even functionality control is a high priority, this is not the site-builder for you. Review Source RH Ronisha H. Owner Consumer Goods Used the software for: 6-12 months ### "Square Space " December 7, 2025 4.0 Overall, as time passed I got use to the functionality of it but, it still wasn’t my best experience with developing my website. Pros What I liked most about square space was it had decent styles for templates and it allowed for me to learn pass the challenges at created my first website. Cons What I least enjoyed about square space was it was a bit limited in my opinion and not the easiest to navigate or learn. Review Source VR Verified Reviewer Performance Marketing Specialist Legal Services Used the software for: 2+ years ### "Easy to Use Website Builder" October 8, 2025 4.0 Very positive. For the price it is, it's an amazing way to design a slick, professional website that functions as you'd wish. Pros It's very easy to use and build a website. For those with no technical web development experience, they offer a variety of templates that make it simple and fast to design a nice looking website. It's fairly priced too. You can set your branding guidelines (colors, logo, etc.) and it incorporates it into the page layouts and templates seamlessly so it matches your brand. Cons Because it's easy to use and quite basic, it lacks more advanced customizations. For example, you can't make a page look completely different on mobile from desktop. They generally have to be the same designed page which doesn't always look best. Review Source RM Robert M. Cybersecurity Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Functionality with Wide Selection of Beautiful Templates ." July 20, 2025 5.0 With Squarespace has been a great experience .Safe ,easy ,quick and elegant website builder platform. Pros I love best the templates of Squarespace which are elegant and give one maximum control over the look and feel of the site .Offer easy to use drag and drop builder. Allow easy customizations of structural elements for example online store layout. Ability to create multiple high quality professional looking sites . Cons This product is safe and great ,cannot recall any day it has ever failed to meet the expectations and be slow . Review Source EAJ Esami Allan J. Web Developer Information Technology and Services Used the software for: 2+ years ### "The Best Platform for Building Professional and Good Looking Websites ." July 17, 2025 5.0 With Squarespace creating a good looking site is with few clicks and has a editing suite that is comprehensive and easy to use. Pros Squarespace has a drag and drop interface that make creating good looking websites easy and with just few clicks even for non tech person.There are large number of plugins and extensions available. Plenty of customization to make your site look the way you want. Has powerful eCommerce capabilities. Cons The customer service care are not always available via mobile phones which causes a lot of inconveniences in times of urgency. Review Source VR Verified Reviewer Creator Arts and Crafts Used the software for: 2+ years ### "Good payment system " March 6, 2026 5.0 I like that it's accessible and easy for everyone to use. It's portable and can travel anywhere you might need it. Pros I love that this is an easy way to be able to sell your products and get paid for them. It works great for personal hobby businesses and is simple an easy to use. Cons I don't like having to pay a fee for using it especially as a small business but you always have to pay a fee for everything anyways so this is relatively cheap. Review Source TV Thomas V. Market research interviewer Market Research Used the software for: 1-2 years ### "Amazing hosting!" January 15, 2026 5.0 This is something I have used for years with my small business and it’s been a game changing tool to host my site. Pros This service is extremely easy to use and is a great tool for helping to expand my small business. Cost-effective compared to other alternatives! Cons The free trial could have offered more functions and features, and the mobile app could be more user friendly. Review Source VR Verified Reviewer Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Slick Design, simple setup & management" July 10, 2025 5.0 It offers a smooth and stylish website-building experience that's perfect for creatives and small businesses, though it may feel limiting for those needing advanced customisation or performance. Pros \- Beautiful templates - professionally designed and mobile-responsive. - All-in-1 Platform - Easy to use - Strong branding tools Cons \- Limited customization - Higher tiers cost more than competitors for similar features. - Not ideal for large or complex online stores. Review Source ALEXANDER G. Manager Veterinary Used the software for: I used a free trial ### "Squarespace in your space" March 18, 2026 4.0 Pros The thing that brought me the most joy about Squarespace was the design and how supportive they were. Cons The only thing that really threw me for a loop was the cost after the free trial and the limited access after that. Review Source Similar Products Featured ## Related categories [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Website Builder](https://www.capterra.com/website-builder-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.