# CAKE POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CAKE POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/143463/CAKE-Point-of-Sale --- # CAKE POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CAKE POS ## What is CAKE POS? CAKE Point of Sale is an all-in-one solution that helps businesses serve guests faster, scale their technology, and grow. CAKE creates seamless modern point-of-sale transactions that transform how restaurants connect with customers and future-proofs operations. With features like tableside ordering, online ordering, QR code solutions and loyalty, CAKE maximizes your revenue streams and streamlines your operations while helping lower your labor cost ## What is CAKE POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Bar POS](https://www.capterra.com/bar-pos-software/) Overall rating Based on 522 user reviews Reviews sentiment Positive 90% Neutral 4% Negative 6% Pros & cons Streamlined daily operations Minimal training required Unreliable credit card handling Complex fees and payment delays Starting price $69 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CAKE POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.madmobile.com&name=CAKE POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CAKE POS 4.6 (522) VS. [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $69 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (522) Ease Of Use 4.2 (566) Value For Money 4.5 (487) Value For Money 3.8 (465) Customer Service 4.6 (511) Customer Service 3.7 (496) ## CAKE POS alternatives [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/143463/Cake-POS/alternatives/) ## Who uses CAKE POS? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined daily operations 99% positive reviews out of 119 Most reviewers find ease of use simplifies daily tasks, enabling efficient management and quick adjustments. Unreliable credit card handling 67% negative reviews out of 54 Most users report credit card processing experiences delays, compatibility issues, and limited control over processors. Martin R Owner , 11 - 50 employees. "Communication was good, was not impressed with set up of the order pad or credit card payment, spent many hours on the phone and it took 4 days to finally get it going." Minimal training required 100% positive reviews out of 45 Most users report training and learning curve is minimal, allowing staff to become productive quickly. Nolan P IT Maintenance Tech, 51 - 200 employees. "Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready and even teaches this old dog some new tricks now and again!" Complex fees and payment delays 63% negative reviews out of 43 Most reviewers indicate payment and fees involve unexpected charges, slow deposits, and restrictions on payment options. Intuitive and approachable interface 100% positive reviews out of 32 Most reviewers describe the user interface as highly approachable, making daily operations straightforward and accessible. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.3 (105) 67.62% of 105 reviewers that rated this feature as important or highly important With this capability, you get quick access to detailed sales, labor, and peak hour data, helping you optimize operations. Reviewers appreciate the time-saving, easy-to-understand reports, and the ability to analyze sales trends and employee performance from anywhere. Sales Reports 4.5 (75) 66.67% of 75 reviewers that rated this feature as important or highly important CAKE POS offers clear, concise sales reports that simplify tracking and planning. Users think reports are easy to read, download, and share, making accounting and nightly sales checks straightforward. Some reviewers find searching for specific data less intuitive. Payment Processing 4.4 (72) 77.78% of 72 reviewers that rated this feature as important or highly important It gives you reliable and fast payment handling, including chip and tap-to-pay options. Reviewers indicate transactions process quickly, customer service is strong, and refunds are easy. Some users report occasional delays in deposits and limited processor choices. Mobile Access 4.5 (61) 57.38% of 61 reviewers that rated this feature as important or highly important Access software remotely via mobile devices For Restaurants 4.2 (37) 67.57% of 37 reviewers that rated this feature as important or highly important Serves restaurants Order Management 4.2 (34) 55.88% of 34 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases CAKE POS 104 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Track employees' arrival and departure timings for payroll purposes Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications A note of the expected delivery date and time Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Dispatch food deliveries Software used by Bakery shops and services Designed for bars, clubs, nightclubs, etc. Serves restaurants Form predictions based on past and present data/trends Visualize locations on a map Determines the location of a device using GPS or an IP address Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Notifications via mobile devices Make reservations on the go through a mobile device Clients can submit payments via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations List of nutrients or ingredients present in food items Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Accept and process online payment transactions Make and manage reservations online Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Schedule an order online for a future time/date Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more It gives you reliable and fast payment handling, including chip and tap-to-pay options. Reviewers indicate transactions process quickly, customer service is strong, and refunds are easy. Some users report occasional delays in deposits and limited processor choices. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Track and manage the profit margin between the cost of a product and its selling price. Present a catalog of inventory that customers can view Manage the end-to-end production process for manufacturing operations Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns With this capability, you get quick access to detailed sales, labor, and peak hour data, helping you optimize operations. Reviewers appreciate the time-saving, easy-to-understand reports, and the ability to analyze sales trends and employee performance from anywhere. Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Information about revenue from sales of a particular product in the past. Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. CAKE POS offers clear, concise sales reports that simplify tracking and planning. Users think reports are easy to read, download, and share, making accounting and nightly sales checks straightforward. Some reviewers find searching for specific data less intuitive. Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Generate separate bills for various meals and combos within a complete order Send messages via SMS Distribute a bill into multiple payers according to the proportion suggested by the payers Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Customize website features Get Advice We can help you find the software with the features you need. Features 4.4 (513) 4.4 Based on 513 reviews ## Pricing Value for money 4.5 (487) [View pricing plan details](https://www.capterra.com/p/143463/Cake-POS/pricing/) Essentials $69.00 Flat Rate,Per Month It includes: - POS Station - POS Software - Menu Management - Cloud-based Reporting - QR Code Payments Plus $125.00 Flat Rate,Per Month It includes: - Online Ordering - Gift Cards Pro $295.00 Flat Rate,Per Month It includes: - Guest Manager - Email Marketing - Loyalty Value for money 4.5 (487) 4.5 Based on 487 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ Restaurant365](https://www.capterra.com/p/139768/Restaurant365/)[ eCard](https://www.capterra.com/p/267214/eCard/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (511) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (511) 4.6 Based on 511 reviews ## User reviews Overall rating 4.6 Based on 522 reviews Filter by rating 5(397) 4(75) 3(20) 2(12) 1(18) Mentioned topic Sorted by most recent JH Justin H. Owner Food & Beverages ### "Cake 0 stars" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 11, 2026 Started 10/10 they were great at the beginning. Good rate, good service, the whole 9… Then things started to break. Had two printers break and paid for new ones, not the end of the world. Then had a monitor go out and it’s been weeks without a replacement. Currently on here looking for other options. Pros I like how easy it was to update from the computer. I could update the menu from home if needed. I also really liked the layout. Cons Once the equipment they sell you breaks they don’t do much about it. They will up your rate before sending new equipment. They don’t return emails. Once you actually have the system in place they basically quit caring. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Angela K. Admin Manager Restaurants ### "The Customer Support and my Account Manager, \[sensitive content hidden\] are Amazing!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2026 I’ve been very satisfied with the ease of use for the employees.the availability to access from anywhere on any devices is amazing. Above all the support we get from the staff. Pros The support we get from the Cake staff. The help line always picks up for the staff with issues and are very helpful. \[sensitive content hidden\], my Account Rep in particular is someone who irreplaceable to our success. We have had CAKE for 8 years and she has been by far the most attentive. I would be lost without her help programming our online menu, replacement equipment and payments. Cons The integration for online ordering and delivery apps need work. I wish it was easier to adjust multiple items and modifiers at one time. The employees also preferred the larger screens of the older models as they are easier to see/use. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Sysco was representing the product at the time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2026 Hi Angela - thank you so much for taking the time to share this. We’re really glad to hear how supported you’ve felt over the years. Our support team and account managers put a lot of care into showing up when it matters, and it means a lot to hear that it’s made a real difference in your day-to-day operations. We also appreciate the candid feedback on online ordering, modifiers, and hardware preferences. That kind of input is exactly what helps us continue improving the product. Thanks again for being a long-time CAKE customer and for trusting us with such an important part of your business. MJ Mohamed J. Owner Restaurants ### "Cake is King" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 31, 2025 My overall experience was pretty good with Cake POS. \[sensitive content hidden\] was instrumental in making sure our transition was smooth. Pros The interface because it’s very intuitive. And the support is pretty good too. And they offered me pretty good rates for merchant services. Cons I don’t like that the cutoff time for next day funding for credit cards is at 9:00PM because we close our restaurant at 9:30PM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2026 Hi Mohamed, thank you for the review and for choosing CAKE. We’re glad to hear the interface has been intuitive for your team and that our support and merchant rates have been a positive part of your experience. Making the transition smooth is always the goal, so it’s great to hear that came through. We also appreciate the feedback on next-day funding cutoff times. We know later operating hours are common in restaurants, and input like this helps inform how we continue to improve payments and funding options. Thanks again for taking the time to share your experience. We value your partnership and are glad to have you as part of the CAKE community. — The CAKE Team JZ John Z. Owner Food & Beverages ### "Great customer support always from \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2025 I can't say enough good things about \[sensitive content hidden\]! She is an absolute gem at Cake. Every time I have an issue or question, she's there to handle it with grace and efficiency. What really stands out is how quickly she answers my calls—it's as if I have my very own personal assistant! \[sensitive content hidden\] goes above and beyond to ensure that everything is sorted out promptly. Her warm demeanor makes every interaction pleasant, and her expertise is evident as she addresses my concerns with ease. It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated, responsive, and just downright wonderful, \[sensitive content hidden\] is the person you want. Thank you, \[sensitive content hidden\], for making my experience with Cake so much brighter! Pros System is very easy to use, it’s very simple to train new employees on it. The online ordering is great Cons Nothing there’s nothing at all I don’t like about it however the new cake pop was not all that great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2026 Hi John, Thank you so much for taking the time to share this review. We really appreciate the kind words and the trust you’ve placed in CAKE over the years. Hearing that the system is easy to use, simple to train on, and that online ordering has been a strong part of your experience means a lot to our team. We’re especially grateful for your feedback around support. Providing responsive, reliable help is something we take seriously, and it’s great to know that when questions come up, you feel supported and taken care of. That peace of mind is exactly what we aim to deliver. We also appreciate the honest note about CAKEpop. Feedback like this is important to us and helps guide ongoing improvements to our hardware and overall experience. Thanks again for being part of the CAKE community and for your recommendation. We’re glad to be a partner you can rely on. JG Jimmy G. President Restaurants ### "Very satisfied customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 I am extremely impressed with the operating system, and equipment we have thus far. What I am most impressed with is the customer support. I have been in the service industry for most all of my working career and I know first hand that any product or equipment you sell is useless without great tech support and representative availability when you need it the most. \[sensitive content hidden\] has been absolutely phenomenal on sales and support. \[sensitive content hidden\] in tech support has been my lifeline on equipment setup, programming, and troubleshooting. Every person I have spoke with in the Cake organization has been outstanding in my experience. From the restaurant management aspect cake meets every need we have, from credit card processing, davo for tax management, the cake pop hand held device is awesome! So easy to use for table orders, payments, etc. to say I am very happy with the Cake team and the software would be an understatement!! Pros Availability of sales and tech team. Speedy response and solutions issues. Professionalism and friendliness with every phone call. Options on equipment is very nice! Cons As of yet nothing. Navigation is very simple, very user friendly specially for employees who are not very technically inclined Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2026 Thank you so much for your thoughtful review. We’re thrilled to hear that you’ve had such a positive experience with our team and technology. Delivering fast, friendly, and reliable support is something we take great pride in, and it’s wonderful to know that both our sales and tech teams have made a strong impression. We’re also delighted that CAKE’s ease of use, equipment options, and features like CAKE pop are helping your team run smoothly. It’s our goal to make restaurant management simple, efficient, and stress-free. SR Steve R. President and CEO Restaurants ### "Hooray for \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 30, 2025 I’m new to the business and new to POS Cake knows this. I appreciate the patients and help. I’m constantly needing help and advice Pros \[sensitive content hidden\] as my Sales / Help rep. She has been part of the team day one. She is outstanding. A keeper Cons So far good. Syncing up the web site and my POS is challenging since I’m still learning on what’s in both Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Hi Steve. Thank you so much for sharing your experience. We’re thrilled to hear that our team has made such a positive impact since day one. We truly value having dedicated team members who go above and beyond to support our customers. We know that getting started with a new POS system can feel like a learning curve, and we’re so glad to hear you’ve felt supported throughout the process. Our goal is to make things as smooth and stress-free as possible as you grow your business. Thank you for choosing CAKE, and welcome to the family! We’re excited to continue helping your business thrive. SK Scott K. General Manager CO-Owner Food & Beverages ### "One of the best and easiest POS systems to install and use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2025 Overall the experience is great, Customer service is great and the POS is easy for new employees as well as the veterans. User friend for staff of all ages. Pros Easy to train new staff on this POS. Great customer service from sales team and troubleshooting team. Cons Not being able to have the rewards portion without upgrading my old units. Once I got the new units I will have to start with the rewards again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Restaurants ### "User friendly POS for restaurants" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 23, 2025 We loved Cake overall. We had tried other systems and Cake was just the easiest to use and train employees on. That saved time in training saved money and made for less interruption in the work flow for others while a new employee was training. Pros We loved the modern look and ease of use. Many other POS systems for restaurants are outdate and cumbersome. Training on Cake took minimal time because of how intuitive and customizable everything is. Display has large, colored tile buttons like a smart phone or tablet, and the menu layout makes sense for the needs of a restaurant. Cons Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. The inventory tracking was set up more for food industry, not for retail SKUs. It did not have a scanner built in, items had to be searched for and clicked on. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We switched because of the available features and reporting, ease of use, and cost. Cake made more sense for us in all those areas. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing CAKE POS The customer service was a small factor, but the real benefits was the functionality of the product and ease of use. Cake is incredibly user friendly, making training simple and quick. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Susan H. Administrative Assistant - Payroll clerk Restaurants ### "Need more reps like \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Very easy to run my payroll reports. Pros It has everything needed to run a successful restaurant Cons m Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tara S. Office Assistant Restaurants ### "A++++++++++" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 30, 2025 Actually some of the best customer service I've had very helpful when above and beyond Pros So incredibly helpful and followed up! Extremely patient Cons I hate that I am not able to make the cash out or cash in slips longer. I also don't like the fact that I can't separate when I do reports comparing Mondays through the year versus like say Sundays through the year I want to be able to compare days Switched from [Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Needed an Updated system, easier to use then previous Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing CAKE POS On boarding was pretty easy, had alot of assistance making menu up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2025 Thank you for your amazing review. We're so happy to hear that our customer service exceeded your expectations. We truly appreciate your feedback about the cash in/cash out slips and the ability to compare days on reports—these are definitely helpful suggestions that we will take into consideration as we continue to improve the platform. We're thrilled to hear that the onboarding process was smooth and that you found the system easier to use than your previous one. Thank you again for choosing CAKE POS. If you ever need further assistance or have more feedback, we're always here to help. [View all Reviews](https://www.capterra.com/p/143463/Cake-POS/reviews/) Popular comparisons [Restroworks vs CAKE POS](https://www.capterra.com/compare/142877-143463/Restroworks-vs-Cake-POS)[Toast POS vs CAKE POS](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS)[SpotOn vs CAKE POS](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)[Lavu vs CAKE POS](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS)[Epos Now vs CAKE POS](https://www.capterra.com/compare/143463-152638/Cake-POS-vs-Epos-Now)[TouchBistro vs CAKE POS](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS) [Clover vs CAKE POS](https://www.capterra.com/compare/143463-226864/Cake-POS-vs-Clover)[Loyverse POS vs CAKE POS](https://www.capterra.com/compare/143463-150632/Cake-POS-vs-Loyverse-POS)[Lightspeed Restaurant vs CAKE POS](https://www.capterra.com/compare/143463-211849/Cake-POS-vs-Lightspeed-Resturant)[Square Point of Sale vs CAKE POS](https://www.capterra.com/compare/143463-275802/Cake-POS-vs-Square-Point-of-Sale)[MYR POS vs CAKE POS](https://www.capterra.com/compare/143463-174862/Cake-POS-vs-myr-pos)[Revel Systems vs CAKE POS](https://www.capterra.com/compare/135040-143463/Revel-iPad-POS-vs-Cake-POS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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