--- title: "Retrace by Netreo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retrace by Netreo Software - reviews, pricing plans, popular comparisons to other Application Development products and more." source_url: "https://www.capterra.com/p/143468/Stackify-Retrace/" page_type: "product" language: "en" --- # Retrace by Netreo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Retrace by Netreo ## What is Retrace by Netreo? Retrace is the industry's only platform that combines comprehensive application monitoring, performance management, errors tracking, custom application metrics, logs management and secure data access in one solution. Retrace gives developer teams visibility to critical application performance and behavior data so they can deploy better applications faster. ## What is Retrace by Netreo used for? [Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Application Development](https://www.capterra.com/application-development-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 7% Starting price $35 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retrace by Netreo?[Manage this product listing](https://www.g2.com/products/stackify-apm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retrace by Netreo 4.3 (76) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (70) Ease Of Use 4.6 (195) Value For Money 4.3 (67) Value For Money 4.5 (159) Customer Service 4.2 (67) Customer Service 4.5 (145) ## Retrace by Netreo alternatives [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [4.6 (86)](https://www.capterra.com/p/81932/Dynatrace/reviews/) Starting price $0.08 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81932/Dynatrace/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) ## FAQs about Retrace by Netreo Overview ### Which roles and teams benefit most from Retrace by Netreo? Retrace by Netreo is most used by software engineers, developers, and DevOps teams that need application performance monitoring, error tracing, and faster troubleshooting across production systems. IT leaders, software development directors, and executives benefit from visibility into system health, release quality, and operational risks that affect reliability and delivery. Answer based on 58 reviews Overview ### What company size and specific industries is Retrace by Netreo built for? Retrace by Netreo is designed for development and DevOps teams across small, mid-sized, and large organizations that need support for the full software development lifecycle. It does not target a specific industry, but it is most suitable for businesses with technical staff managing application delivery and operations. Features and Usability ### What are the key features of Retrace by Netreo? Retrace by Netreo includes core application monitoring features like performance monitoring, bug tracking, and server logs. Differentiating capabilities include centralized log management, real-time dashboards and alerts, transaction tracing for debugging, and integrations that connect application, server, and exception data for faster root cause analysis. Answer based on 39 reviews Pricing ### How much does it cost and what fees or limitations are included? Retrace by Netreo starts at $35/month flat rate for the Logs & Errors plan, with a 14-day free trial. Retrace Essentials costs 99/month and Standard 249/month. Lower tiers limit servers, retention, traces, or exclude APM, and reviewers describe pricing as affordable overall, though some found per-server costs less competitive. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Retrace by Netreo integrate with? Retrace by Netreo integrates with Jira, Microsoft Visual Studio, and Slack. These connections cover issue tracking, development workflows, and team communication, giving Retrace by Netreo support for three third-party platforms commonly used by software teams managing application performance and troubleshooting. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Retrace by Netreo offer? Retrace by Netreo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference, and videos provide visual walkthroughs for review at any time. Answer based on 1 reviews Getting Started and Support ### What customer support options does Retrace by Netreo offer, and how do users rate the experience? Retrace by Netreo offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe the team as accessible, friendly, and quick to respond, especially during setup and troubleshooting. Some reviews mention detailed guidance, while a few report frustration during outages, version-related issues, and refund discussions. Answer based on 17 reviews Features and Usability ### How good is Retrace by Netreo for application monitoring? Retrace by Netreo gives teams broad application monitoring with real-time metrics, alerts, logs, and performance visibility in one place. Development and operations teams often like the quick setup and single dashboard, while some users note limits around custom reporting, shared dashboards, agent behavior, and certain platform or monitor configuration needs. Answer based on 26 reviews Bugs and issues ### How well does Retrace by Netreo help find and fix bugs? Retrace by Netreo helps teams find, investigate, and fix bugs faster through centralized logs, exception tracking, and issue drill-down. Developers, testers, and support teams often value the clear dashboard and search tools, though some users mention occasional UI slowness, configuration friction, or cases where reporting and alerts need refinement. Answer based on 39 reviews ## Features AI summary Based on 7,285 Application Development reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating application development software: - **Code Development** (**67%** of reviewers rated this feature as critical) - **Workflow Management** (**45%**) - **Code Editing** (**56%**) Retrace by Netreo includes other capabilities that reviewers also consider important, such as **Access Controls/Permissions** (**45%**). This feature helps teams manage user access by role, protect sensitive development and monitoring data, and maintain better oversight across environments, giving teams more control over security and day-to-day operations. Access Controls/Permissions 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Performance Metrics 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Real-Time Monitoring 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Alerts/Notifications 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Debugging 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Detect and remove errors Root Cause Analysis 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and analyse the reasons behind accidents Retrace by Netreo 35 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Debugging: Detect and remove errors - Deployment Management: Manage the processes involved when making the application ready for use - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Logs: Log files automatically created for all activities performed by servers, such as a history of web page requests - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Software Development: Development of software programs - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Web App Development: Development of applications that are delivered over the internet through a browser --- Features 4.1 (67) 4.1 Based on 67 reviews ## Pricing Value for money 4.3 (67) Free Trial [View pricing plan details](https://www.capterra.com/p/143468/Stackify-Retrace/pricing/) Logs & Errors $35.00 Flat Rate,Per Month It includes: - 1-2 Servers\* - 2000000 Logs - 7 Day Log Retention - APM Not Included - Traces Not Included Retrace Essentials $99.00 Flat Rate,Per Month It includes: - 1-2 Servers\* - 2000000 Logs - 500000 Traces - 7 Day Log Retention - 7 Day Summary Data Retention - 7 Day Trace Retention Retrace Standard $249.00 Flat Rate,Per Month It includes: - 10000000 Logs - 12 Month Summary Data Retention - 15 Day Log Retention - 2000000 Traces - 3-5 Servers\* - 7 Day Trace Retention Retrace Enterprise Contact Vendor for Pricing It includes: - 12 Month Summary Data Retention - 15 Day Log Retention - 7 Day Trace Retention - Unlimited Logs - Unlimited Servers - Unlimited Traces Value for money 4.3 (67) 4.3 Based on 67 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/) ## Support, customer service and training options Customer Service 4.2 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (67) 4.2 Based on 67 reviews ## User reviews Overall rating 4.3 Based on 76 reviews Filter by rating 5(38) 4(28) 3(5) 2(1) 1(4) Mentioned topic Sorted by most recent Joseph M. Senior Engineer Civil Engineering ### "Agrxis Review on Retrace by Netreo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 Retrace by Netreo has provided me with excellent service. Retrace has genuinely impressed me as someone who appreciates effective application monitoring and troubleshooting. The platform offers thorough insights into the functionality and health of my applications, enabling me to proactively find and fix problems. I value the user-friendly layout that makes it simple for me to browse through the many metrics and reports. My apps' stability and peak performance have been made possible by the real-time monitoring features and adaptable alerts. The sophisticated debugging and root cause analysis features have also significantly reduced the amount of time and effort I had to spend finding and fixing problems. My apps have been optimized thanks to the incorporation of performance indicators and thorough reporting. Pros Retrace by Netreo is a thorough and user-friendly approach to application monitoring, which is what I loved most about it. Retrace has beyond my expectations, and I place a high value on effectiveness and dependability. The platform has many capabilities that have been really helpful to my application management procedures. I've been able to prevent problems before they arise and guarantee the best possible performance of my applications thanks to the real-time monitoring and notifications. The thorough reporting and performance indicators have given me useful information for pinpointing bottlenecks and streamlining my apps. I'm especially grateful for the powerful debugging and root cause analysis tools, which have helped me solve problems quickly and efficiently. Retrace is a delight to use thanks to its simple navigation and intuitive user interface. Cons Thus far, my experience with Retrace by Netreo has been very positive and I have not encountered any issues or concerns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Student Computer Software ### "A simple to use SaaS application" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 11, 2023 It provides an engaging layout for application monitoring and is a must-have tool for developers. Pros Transaction tracking provides detailed traces of how your code behaves at the code level. Cons Alerts and notifications could be improved for custom developers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 14, 2023 Thank you so much for your review! We greatly appreciate the feedback. We will pass your note on improved Alerts and Notifications to our product team. Please feel free to share more ideas on how we can improve at https://ideas.netreo.com/ All the best, The Netreo Team AN Anonymous User Co-Founder Computer Software ### "Decent idea, abysmal customer service and support" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2021 They are essentially no better than scammers and fraudsters, and I highly advise anyone considering this tool to look elsewhere. Pros Before it was aquired by Netreo, the team there were very helpful in setup and support. The pricing was also much more competitive. Cons The monitoring tool stopped collecting traces with no warning issued. I logged in to find Stackify non-functional. Customer support blamed me for not magically knowing that I needed to install the latest version, then refused a refund of the (now exhorbitant) monthly fees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. dishant S. crowd sourcing Computer Software ### "Great bug detection and fixing solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 7, 2019 My overall experience with the Stackify Retrace is quite satisfying. I can easily afford the software for the great features it is offering. I can develop applications more efficiently and effectively. It is easy to use. I will recommend it to all the programmers or app developers out there. Pros Stackify Retrace is an excellent application monitoring and bug fixing solution. I love the bug management system of the Retrace. It is also highly effective and efficient in fixing them. It can easily monitor in real-time how the app is working and the exact intervals at which the features of the app didn't work correctly or when the app crashed. It keeps all the logs of the app so that, it will be easier to detect and fix the failures. I found it very useful while developing .net applications. The dashboard is one of the main highlights. You can quickly get all the details like error logs, crash report, etc. in only one place. Cons Customer response staff is very supportive and helps you to figure out your issues. But, on an incident, I got a very late response from them. I think it MUST be improved. Moreover, I find the log filtering a little tricky. Many a times, the log parameters which I don't want to see in the report were also there. It makes the analyzing process slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Engineer Computer Software ### "The server tracker" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2019 Overall a very good package for developers like me to track my whole code status at one go. Pros It loads automatically all my codes independent of their environments and provides a very qualitative support for the bug detection and helps in debugging. I can keep track of all the things happening on my server. Cons Bundles up all the report and sometimes multiple deployments causes errors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brahadeeswaran M. Chief Manager - Quality Assurance Computer Software ### "Cheapest APM which can compete with market leaders" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 16, 2019 Overall all very much satisfied for choosing this tool Pros Cost. Its very cheap and has 85% functionalities provided by the market leaders. Cons Setting up initially can be little tough. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PV Pooja V. Android developer Computer & Network Security ### "Stackify retrace is very beneficial for application developer." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 30, 2018 Pros It's inform the developer to very quickly bug and issue in application. Developer can check the bug and starting to slow the issue. That's why product will be increased day by day and user can satisfy that bug will be slow and they can not suffer next time. Cons Some time bug will be resolve developer side then after is showing is a bug.its not every time it do some time other wise is very safisyant to use a developer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ravi R. Associate Software Developer Computer Software ### "Finding failures is easy with Stackify" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 21, 2018 Stackify gives peace of mind when it becomes extremely hard to find bugs. Just go for logs and you get to exact point where the application stalled. It gives alot information about the application. It is one of many tools that .net developer must have. Pros It gives in depth knowledge of what all is happening with our application. .net developer finds it very supportive in daily tasks. After one time setup it quiet easy to use. We debug with the help of log monitoring techniques given by Stackify. Cons Filtering logs is not as easy with Stackify. We end up searching through many logs unwantedly sometimes. But it gives Stackify power to find everything which is also good sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ELDHOSE K. CEO Computer Software ### "An amazing product for A to Z bug tracking and fixing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 20, 2018 Our product management and testing has become more easy with the use of Retrace, kudos team ! Pros We really loved their centralized logging feature, Stackify helps us more to find bugs on the system and to take proper measures in time. The main interesting feature we noted is that we can run tests and Stackify will revert back with the accurate results, also a proper monitoring on the stack can be done using Retrace. The major advantage is that one can do all the needful activities like code profiling, monitoring and logging on the single system. We dont need to depend on any other third parties for the same. Cons The code deployment system has lot of issues as it takes time to integrate onto to their system and the deployment takes lot of time. Rectify this issue and you will have a great tool and platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Software Engineer Financial Services ### "Want to analyse your application interaction - that is the tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 29, 2018 Pros Nice tool allowing you to debug, analyse, monitor your application performance. Tool that supports way to many platforms. Cons Installation and integration with existing tooling is a big challenging . Also had some issues with performance. Once you get used to its quirks it is really nice solution to help day to day needs of developers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143468/Stackify-Retrace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.