# Retrace by Netreo Pricing 2026 | Capterra

> Learn more about Retrace by Netreo pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/143468/Stackify-Retrace/pricing

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# Pricing for Retrace by Netreo

[4.3 (76)](https://www.capterra.com/p/143468/Stackify-Retrace/reviews/)

Write a Review!

## [Retrace by Netreo](https://www.capterra.com/p/143468/Stackify-Retrace/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** Not provided by vendor

### Logs & Errors

$35

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Logs & Errors plan includes:

-   1-2 Servers\*
-   2000000 Logs
-   7 Day Log Retention
-   APM Not Included
-   Traces Not Included

### Retrace Essentials

$99

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Retrace Essentials plan includes:

-   1-2 Servers\*
-   2000000 Logs
-   500000 Traces
-   7 Day Log Retention
-   7 Day Summary Data Retention

### Retrace Standard

$249

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Retrace Standard plan includes:

-   10000000 Logs
-   12 Month Summary Data Retention
-   15 Day Log Retention
-   2000000 Traces
-   3-5 Servers\*

### Retrace Enterprise

Contact Vendor for Pricing

**Pricing Model:** Other

Retrace Enterprise plan includes:

-   12 Month Summary Data Retention
-   15 Day Log Retention
-   7 Day Trace Retention
-   Unlimited Logs
-   Unlimited Servers

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## What do others say about [Retrace by Netreo](https://www.capterra.com/p/143468/Stackify-Retrace/) pricing?

Value For Money[4.3(76)](https://www.capterra.com/p/143468/Stackify-Retrace/reviews/)

Pros

Cons

[Read All 76 Reviews](https://www.capterra.com/p/143468/Stackify-Retrace/reviews/)

Read Full Reviews Below

Verified Reviewer

Co-Founder

Computer Software, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

1.0

**

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Reviewer Source

Source: GetApp

August 26, 2021

"Decent idea, abysmal customer service and support"

**Overall:** They are essentially no better than scammers and fraudsters, and I highly advise anyone considering this tool to look elsewhere.

**Pros:** Before it was aquired by Netreo, the team there were very helpful in setup and support. The pricing was also much more competitive.

**Cons:** The monitoring tool stopped collecting traces with no warning issued. I logged in to find Stackify non-functional. Customer support blamed me for not magically knowing that I needed to install the latest version, then refused a refund of the (now exhorbitant) monthly fees.

**Reasons for Switching to Retrace by Netreo:** Pricing, a difference which has since been eroded.

Verified Reviewer

Co-Founder

Computer Software, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

1.0

**

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Reviewer Source

Source: GetApp

August 26, 2021

"Decent idea, abysmal customer service and support"

**Overall:** They are essentially no better than scammers and fraudsters, and I highly advise anyone considering this tool to look elsewhere.

**Pros:** Before it was aquired by Netreo, the team there were very helpful in setup and support. The pricing was also much more competitive.

**Cons:** The monitoring tool stopped collecting traces with no warning issued. I logged in to find Stackify non-functional. Customer support blamed me for not magically knowing that I needed to install the latest version, then refused a refund of the (now exhorbitant) monthly fees.

**Reasons for Switching to Retrace by Netreo:** Pricing, a difference which has since been eroded.

[Read All 76 Reviews](https://www.capterra.com/p/143468/Stackify-Retrace/reviews/)

## How should I be thinking about software pricing?

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