Who Uses This Software?

SiteLock offers a robust offering of website security solutions with fully customizable plans for organizations of all sizes. Our solutions range from individual business owners to large enterprises.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    24/7 (Live Rep)

Vendor Details

  • SiteLock
  • www.sitelock.com
  • Founded 2008
  • United States

About SiteLock

SiteLock is the Global Leader in website security, currently protecting more than five million websites. The company provides advanced, cloud-based security solutions for organizations of all sizes. SiteLock products include daily scanning with automatic malware removal, a managed web application firewall with a global CDN for a blazing fast website, advanced DDoS protection and an unrivaled 24/7 U.S. based phone support staff.


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SiteLock Features

  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

SiteLock Reviews Recently Reviewed!

adequate - until I tried to get out

Aug 22, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Sitelock provides some useful, albeit rudimentary, information about my web site health. Made me aware of a couple of issues.

Cons: Sitelock may perform a useful service, but be wary of giving them your credit card information.
When you sign on for the paid service, Sitelock:
1) hides (makes it difficult to find) the fact that they default auto-renew (you can't sign up without agreeing to have them automatically bill your credit card every year);
2) hides (makes it difficult to find) how to stop auto-renew:
a) you can't just stop auto-renew from your billing panel, the way you can with reputable businesses;
b) you have to hunt their web site for a link (in extremely small font) to the page which contains instructions for cancelling;
c) when you get to that page, turns out it's the 5000+ word "Terms of Service" document which you have to scour to find the - get this - PHONE NUMBER - you then have to call and get put on hold (or if you like, they will call you back 3 days later.) Once you finally get through, you have to jump through a lot of security hoops.
All that just to cancel the service.
Their product may or may not be OK, but be forwarned that with Sitelock, it's not easy to get out once you're in.

I am pleased

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: With Site Link, I have had quick responses, even when I have requested assistance outside of their business hours. They have called me back ASAP even without my leaving a message. I am very pleased with their product as well as their customer support.

Worked as expected

Jul 17, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Compared to it's competitors, SiteLock seemed to be very fairly priced. I integrated SiteLock with my website about six months ago and it has done exactly as I had anticipated. It was easy to integrate, and when I did stumble at one point, their customer service was very quick and eager to help resolve my issue.

Any website vulnerability concerns I had 6 months ago are no longer present thanks to SiteLock.

Great Experience

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I haven't had any negative experiences with SiteLock so far, and I don't expect to. It's extremely comforting knowing that I don't have to worry about malware attacks anymore. Their customer service is great, which just makes the whole experience that much better. I would definitely recommend this product.