---
title: "eZCom EDI Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about eZCom EDI Software - reviews, pricing plans, popular comparisons to other EDI products and more."
source_url: "https://www.capterra.com/p/143478/eZCom/"
page_type: "product"
language: "en"
---

# 

 eZCom EDI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

eZCom EDI

## What is eZCom EDI?

Lingo, our SaaS application for EDI and eCommerce transactions, creates efficiency in the supply chain. Backed by outstanding customer support, we offer tailored solutions, and can integrate Lingo with ERPs like NetSuite, accounting software like QuickBooks, WMS, 3PLs, online channels, and FedEx and UPS. Intuitive and robust, our platform will improve compliance and dramatically reduce costly chargebacks, while delivering the seamless transactions your trading partners demand.

## What is eZCom EDI used for?

[EDI](https://www.capterra.com/edi-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Retail Execution](https://www.capterra.com/retail-execution-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$75

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eZCom EDI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ezcomsoftware.com/&name=eZCom EDI)

## eZCom EDI Overview

Updated August 2026

AI summary

eZCom EDI supports small, midsize, and enterprise businesses that need to manage electronic data interchange across retail and online commerce. Covering EDI, CPG software, and distribution inventory management, it offers data import/export, transformation, multiple format support, alerts, reporting, and third-party integrations, plus options like accounting and ERP integration, accessible via cloud or desktop deployment.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eZCom EDI

4.7 (35)

VS.

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting Price

$75

per user, per month

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (35)

Ease Of Use

4.6 (39)

Value For Money

4.6 (28)

Value For Money

4.9 (39)

Customer Service

4.9 (34)

Customer Service

4.9 (39)

## eZCom EDI alternatives

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/)

[4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163009/Infocon-Systems/)

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

[4.2 (526)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155593/SPS-Commerce/)

[View all alternatives](https://www.capterra.com/p/143478/eZCom/alternatives/)

## FAQs about eZCom EDI

Overview

### Which roles and teams benefit most from eZCom EDI?

eZCom EDI is most used by operations, logistics, and EDI teams that manage retailer transactions, order flow, and compliance requirements. Office managers and customer support staff use it to streamline document exchange and issue resolution, while account managers and executives rely on it for partner coordination, visibility, and smoother wholesale operations.

Answer based on 33 reviews

Overview

### What company size and specific industries is eZCom EDI built for?

eZCom EDI is designed for suppliers of any size that handle EDI transactions with retail trading partners, sell through online marketplaces, or operate their own eCommerce stores. It fits retail-focused supply businesses rather than a specific industry vertical, and it also supports teams that need a RESTful API.

Features and Usability

### What are the key features of eZCom EDI?

eZCom EDI offers EDI processing, AS2 capability, and API support for exchanging business documents. It includes data import/export, data transformation, multiple format support, and exceptions management, plus reporting/analytics, alerts/notifications, archiving & retention, and workflow scheduler. The platform also supports accounting integration, ERP integration, inventory management, and shipping labels.

Integrations

### Which third-party tools and platforms does eZCom EDI integrate with?

eZCom EDI integrates with Acumatica Cloud ERP, Adobe Commerce, BigCommerce, Brightpearl, Dropbox, Extensiv Order Management, FedEx Ship Manager, Fishbowl, Infor M3, NetSuite, QuickBooks Online Advanced, SAP Business One, ShipStation, Shopify, Squarespace, Stamps.com, WooCommerce, and Xero.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does eZCom EDI offer?

eZCom EDI provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later review, and videos provide visual walkthroughs that teams can follow at their own pace.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does eZCom EDI offer, and how do users rate the experience?

eZCom EDI offers email/help desk, FAQ/forum, knowledge base, and phone support. Users generally describe support as quick, easy to reach, knowledgeable, patient, and attentive, with agents walking them through setup and issues. Some mention the system can feel unintuitive or slow at times, making responsive help especially important.

Answer based on 13 reviews

## Features

AI summary

Based on 507 EDI reviews

Capterra reviewers highlight these as the features buyers value most when choosing EDI software:

-   **Data Import/Export** (**54%** of reviewers rated this feature as critical)
-   **Data Mapping** (**66%**)
-   **Third-Party Integrations** (**52%**)

eZCom EDI supports **Data Import/Export** and **Third-Party Integrations**, giving teams the tools to move transaction data between systems and connect with external business platforms more efficiently. However, it does not include **Data Mapping**. Instead, it offers other features that reviewers also consider important, including **Data Transformation** (**49%**), **Multiple Format Support** (**43%**), and **Alerts/Notifications** (**36%**). These capabilities help businesses handle different document standards, monitor activity more closely, and keep data flowing accurately across partners and systems, allowing teams to reduce manual work and maintain more consistent EDI operations.

Data Import/Export

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Third-Party Integrations

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Data Transformation

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Multiple Format Support

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Alerts/Notifications

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

AS2 Capability

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

eZCom EDI 22 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Data Import/Export: Import and export data to and from software applications
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Database Support: Supports common databases such as MySQL and Oracle
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- ERP integration: Integrate with existing ERP systems
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Label Printing: Process of printing custom labels through various methods.
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Shipping Management: Manage and track orders being shipped to customers
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Scheduler: Allows automated and event-driven transaction scheduling

---

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Features

4.5 (30)

4.5

Based on 30 reviews

## Pricing

Value for money

4.6 (28)

Basic

$75.00

Value for money

4.6 (28)

4.6

Based on 28 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (34)

4.9

Based on 34 reviews

## User reviews

Overall rating

4.7

Based on 35 reviews

Filter by rating

5(26)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MW

Marnee W.

Operations Manager

Food Production

### "Highly Recommend eZCom EDI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2024

Working with eZCom has been a most wonderful experience and I highly recommend using this company for your EDI needs.

Pros

eZCom is very easy to use and you have customer care support 24/7, which is GREAT!

Cons

So far, we have had a great experience with eZCom.

Switched from

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Reasons for choosing eZCom EDI

We felt it was a good cost and liked having live customer care support.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BP

Bob P.

Graphic Designer

Consumer Goods

### "eZCom EDI "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 4, 2024

Pros

Ease of use, functionality, customer support.

Cons

Might not be suitable for frequent mistakes.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WB

William B.

Logistics Manager

Logistics and Supply Chain

### "Easy to use and great customer service."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 20, 2020

Aside from the limited customization capabilities and the intermittent lag, it is a very well-built web EDI platform with a strong customer support team.

Pros

This web-based EDI platform is very easy to learn and use. The customer service's availability and attention to detail are excellent.

Cons

The customization seems pretty limited as of now. Hope this will change in the near future. Also, the website gets pretty laggy sometimes and can get frustrating to transmit documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sevgi D.

President

Textiles

### "Lingo EDI Team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2019

Customer orders , and tracking my accounts information.

Pros

User friendly and very functional for my customers accounts

Cons

We will need a digital catalog built in at Lingo.

Alternatives considered

[Solid Commerce](https://www.capterra.com/p/147937/Solid-Commerce/)

Reasons for choosing eZCom EDI

Functions and easy to navigate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tesh H.

Key Retail Logistics Specialist

Retail

### "A Fantastic EDI Solution With An Even Better Support Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2019

As a user of Lingo for the purpose for facilitating shipments to many of our clients, this flexible software is only made better by the great support team who is always willing to help.

Pros

Tons of options in terms of editing and controlling orders/Invoices/shipments. Also, the most consistently friendly and helpful customer support team I've ever had the pleasure of speaking with. An issue had arisen (on our end) regarding GS1 Label printing and after giving them a call, two individuals from Lingo's support team went above and beyond the scope of their support to fix the issue, and very quickly I might add!

Cons

The options can be overwhelming at first but can be learned after practice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

John R.

Head of Wholesale Operations

Wholesale

### "Lingo EDI - Web Based Platform made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2019

Pros

Simple web based platform that makes EDI easy to understand for non-technical individuals. Great ability to integrate with your own system and retailers. Quick set up allows you to get new accounts set up within 1-2 weeks easily.

Cons

Lack of reporting tools. Search tools not always the easiest to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Sales and Support Coordinator

Retail

### "Lingo review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 12, 2019

Very pleased with the functionality overall. The customer service team is always very helpful and accommodating.

Pros

The basic order processing function is pretty user friendly. The Customer Service Team is top notch!

Cons

Some areas could be a little more user friendly - i.e...adding additional product info to vendor profiles.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TK

Tausif K.

EDI Manager

Wholesale

### "EDI Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2019

excellent support.

Pros

the functionalities, ease of use, automation, mass updating.

Cons

Integration with our software but that's because i don't know much about what EZ Com offers.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DK

Denny K.

Purchase Order Manager

Plastics

### "Great Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 12, 2019

Lingo helps us successfully conduct business with our very large trading partners and the customer service is always quick, competent, and more than willing to help.

Pros

When things are working properly, the software is very easy to use.

Cons

There are times where changes need to be made to documents, post shipment or previous transmission, and that can be difficult.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TL

TONIA L.

LOGISTICS MANAGER

Design

### "GREAT PRODUCT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2019

INVOICING AND INVENTORY WAS AN ISSUE FOR ME BUT NOW THAT I USE LINGO IT MADE MY WORK LOAD SO MUCH BETTER

Pros

LINGO IS SO EASY TO USE AND IT ALLOWS YOU TO MAKE WORK LOAD EASIER

Cons

HAVEN'T COME ACROSS ANYTHING YET, SO FAR EVERYTHING IS RUNNING SMOOTHLY

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/143478/eZCom/reviews/)

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Popular comparisons

[Infocon Systems WebEDI vs eZCom EDI](https://www.capterra.com/compare/143478-163009/eZCom-vs-Infocon-Systems)