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Wipster

Reviews of Wipster

4.8 (75)
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Pros

  • Ease of use, the function and super smooth workflow. My clients find it super easy to use, too.

  • Wipster is super simple and easy for our clients to use. The interactive nature means we get super direct and focused feedback, minimizing confusion.

  • It's unreal how good the product is, how helpful and responsive the customer success team is and the user community is in the highest echelon of how user communities should be built and maintained.

  • So great to feel valued and like they can craft the software to work better for me. Great tool that's always getting better, and becoming an integral part of our review process.

Cons

  • It´s when there is a problem with the uploadign but that happens very seldom.

  • The worst of this software is login, every time you do tasks you to log in.

  • The first thing that usually frustrates me is that, sometimes, bugs or small errors are generated. They are solved very easily refreshing the page, but can be tiresome.

  • Video playback will sometimes skip depending on your internet connection. But that is no fault of Wipsters.

Showing Most Helpful

Showing 25 of 75 reviews

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Olga N. avatar
Olga N.
Motion Designer
Marketing and Advertising, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 9, 2023

"My fav instrument to collect reviews or give corrections"

Overall: Very nice, for sure recommended. Will continue

Pros: seeing and leaving the comment by multiple people at the precise moment of the video

Cons: I would live to be able to draw some corrections above the video

cecil H.
Producer
Capital Markets, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 8, 2023

"If your looking for an ALL IN ONE option for Video Calibration this is your tool!"

Overall: It's been a great experience, I was using Frame.IO before and I feel like Whipster is More effective for my work flow.

Pros: I love the features and tools to make working with other people easier and faster.

Cons: I feel like a desktop version would be effective, when you use different browsers then clients it starts to get a little messy.

Reasons for Choosing Wipster: It was the top goole search and when I went to your website I felt great about what I read and I purchased.
Switched From: Frame.io
Reasons for Switching to Wipster: I wanted more features and a better price and I wanted the integration with more software.
Jordan M. avatar
Jordan M.
Owner
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 19, 2018

"It's getting there"

Pros: We find Wipster very helpful for collaborating with our customers and getting feedback. It's a great tool for video.

Cons: I wish my customers could draw and circle things on the videos and images. It would also be helpful if the IOS app could view PDF files. It seems like wipster needs some more work. but It's on it's way to becoming a flawless tool.

Ryan H.
Head of Post-Production
Health, Wellness and Fitness, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 25, 2023

"8 years strong"

Pros: Wipster is simple and easy to use. You can easily share links that don't require any kind of login. I love being able to make comments right on the video!

Cons: Sometimes it can bug out on the upload, this doesn't happen too often. And the beta/legacy versions need to be combined into one. I've spoken to them about this and it's going to happen this fall I believe (2023).

Alternatives Considered: Frame.io
Reasons for Choosing Wipster: Wipster's price couldn't be beat! #TeamWipster
Anton F.
Creative Director
Media Production, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 10, 2023

"Just what I need"

Overall: Amazing when it works smoothly, would recommend

Pros: Its simple for my clients to understand how to give comments and feedback on my videos

Cons: Sometimes it can be a bit slow on loading the website, one weekend when I really needed it it was completely down

Switched From: Google Drive
Reasons for Switching to Wipster: Didnt want clients to be able to download the file before it was finnished.
Maria K.
Video Editor
E-Learning, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 6, 2022

"Great Tool for Video Editors"

Overall: It was important for us to make commenting easier for our clients. They are all very busy people and streamlining this process for them was critical for us as an organization.

Pros: Getting comments with time code from clients is now super easy. Some of the producers I have worked with often forget to include time codes with their feedback. Since switching to Wipster it's never an issue any more.

Cons: The fact that I cannot share folders with clients is a bit of a time waster for me, since we create 100 or more videos and sharing each one individually takes longer. I would like the option to share all videos at once from a certain folder.

Switched From: YouTube
Reasons for Switching to Wipster: Many reasons, we wanted to make it easier for our clients to provide feedback on videos, we wanted better media management and organization tools.
Cameron S. avatar
Cameron S.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 30, 2020

"The perfect tool for freelance video producers and businesses that create video content"

Overall: Wipster has allowed my team to significantly cut down on our time spent communicating with our videographer to quickly get our video content modified and published. We used to communicate edits via email, but it was often ineffective leading to additional revisions needing to be done for breaks in communication.

Pros: - Timestamped commenting on videos - Upload Multiple revisions - Tags to track video from Draft to Publishing phase - Adobe Integration/Extension allows for use of Wipster within Premiere! - Can invite viewers to comment on videos without effecting user quota

Cons: - Integration with YouTube is currently not functional, but support assures me that they are working on resolving the issue (this is a feature I am really looking forward to so we can upload approved files directly to YouTube) - 5 GB storage cap on free accounts limits our ability to work on full-resolution files, and the next tier jumps to 250 GB which is offered at a price unaffordable for a business link ours. I wish that the free tier had the option to buy storage add-ons like those offered to higher-tier accounts.

Alternatives Considered: Dropbox Business
Reasons for Choosing Wipster: Commenting with timestamps in Dropbox is limited to Professional and Business plans, and as a Dropbox Plus user, this was not available for me to use. Even if we considered upgrading to use it, Wipster's commenting/collaboration features are more appropriate and efficient with multiple revisions capabilities.
Verified Reviewer
Manager, Online Learning
Computer Software, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 2, 2023

"Great product and features that streamline our process "

Overall: Great product that had made a huge impact on our feedback process.

Pros: Very easy to collaborate with the team to identify exactly where and when changes need to be made. Where - allowing you to click onscreen or make a box. When- quickly showing where on the timeline with markers.

Cons: Providing the ability to require emails for guests so that you can get and get feedback on comments would be useful.

Kalidas S.
Sr. Media Analyst
E-Learning, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 26, 2023

"Review after 1-2 of Regular Use"

Overall: My overall experience with Wipster is quite good.

Pros: The most I like about this Wipster is the way we share Files/Videos with customer and receive customer feedback on the video timeline.We can export that feedback in the PDF form to share with the external team working on the same project.

Cons: I have not notice anything like that. The process i am working in, I found Wipster useful for us.

Levon G.
Art Director
Graphic Design, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 20, 2023

"Perfect Solution for QA for UI designs"

Pros: I like it cause it makes easier for art director to record a screen and pin point issues, without taking 100s of screenshots

Cons: its all good, ui is fine, functionality is fine, sometimes i have problem finding where to upload video, it should use vimeo like uploading where you can just drop video anywhere.

Olga N.
Motion designer
Marketing and Advertising, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 24, 2023

"Gamechanging tool in video review"

Overall: great, much better the methods I used before

Pros: the feature I can live screenshots in the comments and comments with pointing to specific place on the screen so useful also to do corrections from my managers

Cons: there's no feature to copy paste screen shot will be a lot useful

Brad W.
Senior Designer
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 17, 2021

"Wipster is crucial to our workflow. "

Overall: Wipster is a great app that has made collaborating with clients, creatives and team members on video productions and projects much easier and more streamlined. The ability to pause videos and leave notes at that exact point in the video is crucial to our feedback and collaboration process - and the clients love it too. They feel more involved with the project and can specify exactly what changes they need.

Pros: Wipster is a very handy app for a visual studio like ours. We use Wipster daily to get feedback on storyboards, style frames and videos we are creating for our clients. Wipster allows our clients to open a video or storyboard and make comments and feedback exactly where the input is relevant. In-app comments and discussions can be made by all team members and stakeholders working on the video or storyboard. Wipster is an invaluable app for the day-to-day running of our studio and has been an instrumental tool in helping create the productions that make our clients happy. Another great feature is that we linked Wipster to our studio's Slack account. Whenever a client or team member makes a comment or an update to the production we are notified on Slack - which has proven to be very useful too.

Cons: To be honest there is not much we dislike about Wipster. Everything works as it should and it is a very user-friendly app to use. The only issue we have had in the past is some login issues for some of our clients wanting to review work - but these are nornmaly sorted out within a few hours max.

Matt S. avatar
Matt S.
Director
Media Production, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2021

"Wipster makes feedback easy!"

Overall: We're getting feedback faster and clearer than ever before. It minimises time spent trying to decipher where a comment might be applicable.

Pros: Wipster is super simple and easy for our clients to use. The interactive nature means we get super direct and focused feedback, minimizing confusion.

Cons: I'd like to see further implementation with third-party apps (like Premiere or Final Cut) that allow for syncing across the board.

Verena S.
Co-Founder
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 15, 2021

"Review for Wipster - Use of a Video Collaboration Tool "

Overall: it makes our feedback process for our videos way easier for both our clients and our video editors

Pros: commenting in video via drag&drop, seeing the names of the collaboraters + being able to upload pictures

Cons: connectings with Slack could be improvroved + I would like to share the whole folder with a client, not only single videos

Syed R.
Senior Data Manager
Marketing and Advertising, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 29, 2020

"Wipster – is a useful tool to create better content quickly with drag and drop action’"

Overall: My overall experience with Wipsteris very good. As I mentioned, this tool is a versatile platform and anyone can finish their task with the reviews and comments of the client which is really convenient.

Pros: Wipester is a complete platform to create an amazing design and editing videos at an advanced level. I think a 1month free trial is a convenient option. Wipster allows you to track and collaborate while you are editing any videos and I absolutely like this. Wipster provides the facilities to review your work from anywhere and comment on those. Now, it’s easy for the creator to be notified by the client exactly what portion of the proof needs to change and they can work on that. I think this is an amazing option to minimize hassles. I would say much more functional than a similar priced tool.

Cons: I didn’t like the fact that the interfaces are not always user-friendly. Sometimes, the image previewing was difficult for me. I wish if they could have more elements to be more creative with the tool.

Radan P.
Communications
Aviation & Aerospace, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 27, 2022

"Perfect tool for video review and approval"

Pros: Love this tool! Very easy to use and works perfectly without any glitches. Love the options for commenting on particular parts of the video, sharing options, disabling downloads and tracking who has viewed the video. Highly recommended.

Cons: Still didn't find anything in particular that this tool is missing.

Dan B.
Director
Used the software for:
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"Handy and being constantly updated"

Overall: I still have a few clients that have a few issues trying to work it out. But the team at Wipster have been so proactive with making the product better! It's crazy how far it's come in the last year! It's almost unrecognisable! The support team listen to all your questions, and there have been many feature requests that I've asked for that have been added. So great to feel valued and like they can craft the software to work better for me! Great tool that's always getting better, and becoming an integral part of our review process.

Vendor Response

By Wipster on June 15, 2015
Thanks for all of the great feedback Dan. While we are not always able to accommodate every feature request, we really value the input of our users, so thanks so much for taking the time to share your feedback with us both here and through our support channels. We really appreciate it. As far as the issues your clients are experiencing: If you haven't done so already, could you please drop us a line over on our support site? We're currently looking at ways to better improve the client experience, so any additional help you might be able to provide would be fantastic. Thank you!
Craig D.
Creative Director
Telecommunications, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 29, 2018

"Synergy"

Overall: I can have various clients commenting on a video at the same time, whilst they sit in different locations, they can view each other’s comments so that they’re not giving contradictory input. Streamlined client feedback.

Pros: Various stakeholders sitting all over the world can give input in unison

Cons: Slow upload, once your clip has been loaded successfully, it takes a while before you can share it. When you share a clip to allocates team members, don’t think there’s a handshake that says if the clip or link was sent successfully to the reciepient like WeTransfer does?

Vendor Response

By Wipster on December 3, 2018
Thanks, Craig!
Craig D.
Director of Production Development
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"Wipster is a game changer"

Overall: Before we started using Wipster, the review process at 12 Stars Media, a video production company in Indianapolis, was (for lack of a better word) pain-stacking. What Wipster has done was take a process of nearly a dozen steps (often doubled when multiple rounds of revisions were necessary), and reduced it to 3: Upload, collaborate, finalize. Couple that with innovative, open and personable individuals behind it and we simply can't stop bragging on these guys. They have made video review easy and fun again!

Vendor Response

By Wipster on June 15, 2015
Making video review fun and easy was why we built Wipster, and what drives us with every release, so that's the best feedback we could hope for. So happy to hear you're lovin' it at 12 Stars Media. Thanks for the review Craig!
Adam M.
Owner
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
2.0
Value for Money
4.0
Reviewer Source
Source: Capterra
June 7, 2017

" We used Webster on a number of projects and it was a nice way to showcase our work with the client "

Pros: It allows instant client feedback visually, beyond a bullet list of revisions . I like how you can update new versions for the same project .

Cons: There have been a number of times when an upload just doesn't work and I sit waiting for quite a while .

Eric H.
President / Lead Creative
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"Easy use, intuitive, and innovative video review platform!"

Overall: There have been others entering the market trying to capture what Wipster has set out to do, but Wipster is by far the leader in the industry when it comes to video review. I LOVE the fact that my clients can view the videos and comment directly on them, making it easier for them to convey their message to me as I work to produce great videos.

Vendor Response

By Wipster on June 15, 2015
Hi Eric, thanks so much for your review. If we're making client review easier and you love the way clients use Wipster we've doing our job right.
Danny O.
Lead Video Producer
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"Wipster has revolutionized our video feedback workflow!"

Overall: Before I found Wipster, I used to upload videos to YouTube and have to essentially teach people how to give feedback that was actionable. With in-line commenting in Wipster, I've never had to teach anybody anything, and the feedback between me and my clients has been much more efficient and effective!

Vendor Response

By Wipster on June 15, 2015
So great to hear it! Thanks for your review Danny.
Ray T.
Partner | Senior Editor
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"Great Client Tool!"

Overall: Very good video review tool for interaction with your clients. The beauty of Wipster is the simplicity of its user interface, almost a zero learning curve. That's the holy grail in my opinion.

Vendor Response

By Wipster on June 15, 2015
Hey Ray, happy to hear that the simplicity of Wipster has made an impression. We're pretty proud of this review. Thanks!
Ueli S.
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"A huge Help!!!"

Overall: Makes our Workflow with the client so much easier

Vendor Response

By Wipster on June 15, 2015
Thanks Ueli, it's great to hear that the client workflow is easier. We created Wipster to keep this simple, so your feedback is awesome for all the team here at Wipster to read.
Josh K.
Video producer
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 15, 2015

"Super easy video review "

Overall: I use this platform for work quite a bit. My managers really like it.

Vendor Response

By Wipster on June 15, 2015
Thanks for the feedback Josh! 'Super easy' is what we love to hear.