# Upsafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Upsafe the right Business Continuity solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143489/Upsafe/reviews

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Upsafe

4.7 (41)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Upsafe

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 41 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Martin G.  
Senior Accountant  
  
Used the software for: 1-2 years

### "Just works!"

June 23, 2018

5.0

Full google account backup

Pros

It has worked perfectly to back up my personal gmail for well over a year now. Also included is calendar contacts and drive so excellent

Cons

Nothing, back up can be a little on the slow side but this is a non issue. There is really nothing to dislike about this software.

Review Source

VR

Verified Reviewer  
Software Development Engineer  
Computer Software  
Used the software for: 6-12 months

### "Forget about Data loss"

September 6, 2018

4.0

we are using it to backup all the emails for our employees

Pros

it has been a great software that automatically backup your important stuff with a secured channel.it is easy to use and require a little training to operate.it is cost effective , in other word i would say it is invaluable.we can easily manage all the emails through one account . we have option to backup only required emails .

Cons

Genuinely speaking i had not found any limitation/dislike of this , all is working fine

Review Source

WB

Wayne B.  
owner  
  
Used the software for: Less than 6 months

### "Slow Gmail was the problem"

March 16, 2018

3.0

Pros

This allowed me to move years of gmail to get it running faster again. Once I did, the gmail started acting correctly.,

Cons

I am not sure that I will be able to access all of my old emails in a fashion and manner that will be useful.

Review Source

J E.  
Associate  
  
Used the software for: 6-12 months

### "Excellent! Best off-site back up I have found."

December 21, 2017

5.0

We are required by law to have external back-up for our company. This accomplishes that with flying colors! It is extremely easy to use and back-ups have 100% of everything every 24 hours.

Pros

It is extremely straight-forward and easy to use. There is not a lengthy learning curve. In less than 24 hours of ordering full services I had our system being backed up.

Review Source

Peter V.  
Senior Technician  
  
Used the software for: Less than 6 months

### "Great interface and very easy to configure"

June 4, 2018

5.0

Pros

What I like most is that out of the box Office 365 SharePoint Groups were supported without limitations. Although we made a sort of configuration error in were we placed the library's, all content was backed up.

Cons

There isn't much to dislike. I would like to be able to view the backed up documents as a list in stead of icons, but that is a minor issue.

Review Source

VR

Verified Reviewer  
Partner  
  
Used the software for: Less than 6 months

### "Upsafe has been a very convenient way to backup emails."

January 31, 2018

5.0

Pros

It's very easy to use. Once the backups are scheduled, you can let it run and get back to work. It gives peace of mind knowing our data is backed up.

Cons

It would be nice if there was a way to export backups directly from gmail, but we were able to download the desktop app and do it that way.

Review Source

VR

Verified Reviewer  
Analista de TI - Especialista em Segurança da Informação  
  
Used the software for: I used a free trial

### "Excellent cost/benefit relation!"

July 2, 2018

5.0

Compliance with regulatory requirements.

Pros

The interface is clean and easy to use, and the first backup job starts in just a few minutes after registration.

Cons

The dashboard should show more detailed information about each item being backed up, like statistics and number os items, for example.

Review Source

VR

Verified Reviewer  
Computer Science Engineer  
  
Used the software for: Less than 6 months

### "This is super easy to use."

December 16, 2017

5.0

Pros

Backs up by itself. I love it. This is the best I have ever used for an email backup program. I will use daily.

Review Source

Nicola O.  
Owner/Operator  
  
Used the software for: Less than 6 months

### "In most aspects is very well put together"

May 8, 2018

4.0

Not very many at all besides two things that just made it easier for me to understand what I was supposed to be doing with the software lost reason why it was a choice of mine to use it but once I got that sorted out I actually really liked the product the software I mean so basically I think it helps me huge even though it was only a few things about me was it was too cute things

Pros

Easy to use and a good value for your money most directions are fairly easy to understand allows your system to you run smoothly

Cons

The only thing I think I don't like about this software is it takes a while to set up before everything else seems to be a lot easier

Review Source

AW

Adrian W.  
Ex IT Managrr  
Information Technology and Services  
Used the software for: I used a free trial

### "Simple and effective "

November 28, 2018

5.0

Home user

Pros

Simple easy to use with no need to keep PC running to backup Google account stuff

Cons

Could be more configurable. Backup didn't start immediately.

Review Source

SA

Salman A.  
Free lancer  
Computer Software  
Used the software for: I used a free trial

### "Great"

December 23, 2018

5.0

Pros

It is very easy to use and safe product, everyone should use that

Cons

Not found any as of now, it is very useful

Review Source

DG

Deon G.  
farmer  
  
Used the software for: Less than 6 months

### "Thank goodness for upsafe!"

June 12, 2018

4.0

my e-mails is secure.

Pros

At last I found a option to backup my most important data on laptop, my e-mails!! Its good for my business and personal life, to keep evidence in a safe place. Thanks upsafe!

Cons

The only hick-up was when I wanted to delete some of the data under folder drive. I had to google it find figger out you have to logg-in at onedrive to delete data.

Review Source

SF

Shakhoy F.  
President & Chairman  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "It was decent, took a while to understand the interface."

October 31, 2017

5.0

Pros

Ease of use. It's affordable especially for non-profits and the customer team is great. I would highly recommend.

Cons

It was very difficult to understand the UI at first but it definitely gets better as you get used to it.

Review Source

PJ

Paul J.  
na  
  
Used the software for: Less than 6 months

### "Easy to use so far"

October 11, 2017

5.0

Pros

What I like most about this software is the security and peace of mind it provides by preventing data loss.

Review Source

DE

David E.  
Creative Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Customer support is excellent - still needs a few tweaks, but this will become a "must have.""

November 1, 2017

4.0

Security and peace of mind

Pros

The ability to restore emails, albeit a slow process when you have a lot - this is priceless. This is Upsafe as a Time Machine for GSuite. There are many features under development that are going to make it the best in the business.

Cons

The inability to download an entire archive locally as a tar or zip or mbox, etc. I'd like to see a faster restore method - at the moment, restores seem to freeze, causing the user not to know where the restore process is in its deployment.

Review Source

RW

Rufus W.  
Security Analyst  
  
Used the software for: 6-12 months

### "User friendly, straightforward, decently priced"

October 5, 2017

4.0

Pros

It is easy to use and fairly reliable, backups have been consistent and accessing each backup gives you a full list of emails that you can review. All email accounts can be managed from a single administrative domain account.

Cons

There is no continuous backup (i.e, as soon as an email is received it is backed up). It can be scheduled to run several times a day but the ability to backup emails that are sent/received in real time would greatly improve the product.

Review Source

CW

Carol W.  
Teacher  
Writing and Editing  
Used the software for: Less than 6 months

### " This program is very easy to use and even has a helpful video and screenshot tutorial."

January 27, 2018

4.0

I had searched a VERY long time for an easy to navigate, intuitive program I could use for email backups that would look like my originals. I read that this one was adequate but limited. The only limiting factor I have found is to pick and choose wisely, as you only have 3 gigs of free space.

Pros

I like how this software is very comfortable to use. It's familiar feeling, looking almost like my regular email format. I am equally impressed that it doesn't long to accomplish even extremely lengthy, first timer backups. I was amazed at the speed. A third thing I appreciate is how accessible and helpful the staff was in quickly addressing my questions by email.

Cons

My only struggle was assuming there would be an individual message delete button. I performed my whole backup with ease, only to discover I uploaded several messages I should have deleted beforehand. I spent far too much time trying to figure out how to delete those. Of course, singular deletion was never promised, just an assumption on my part. Now I have to delete my account and start the backup over, which, fortunately, will be speedy.

Review Source

VR

Verified Reviewer  
Managing Director  
Automotive  
Used the software for: Less than 6 months

### "Very simple and say to set up."

July 24, 2018

5.0

Pros

Simple and easy. You can select what features to back up. Provides access to accidentialy deleted emails. Provides peace of mind that you have a complete back up of emails.

Cons

No cons found at the moment. Minor point, but a simple dashboard on the mac, showing the current status (without logging in), would be useful

Review Source

VR

Verified Reviewer  
CEO  
Education Management  
Used the software for: I used a free trial

### "The Best"

April 24, 2019

5.0

Pros

I liked the easyness and utility. Very useful. Sometime I am gone to check the results, but they are everything ok. This software take away several concerns about the security of data.

Cons

I don't know. I haven't find any problem, since now. I hope to use it for a long time.

Review Source

VR

Verified Reviewer  
IT Principal  
Utilities  
Used the software for: I used a free trial

### "A Great Service"

April 25, 2019

5.0

Problem free.

Pros

UpSafe Gmail backup is exactly what all Gmail users need for their own protection. I feel much safer now that my emails are protected from whatever might happen. Thanks for creating a needed and valueable service.

Cons

The inability to control what Gmail folders are backed up.

Review Source

RK

Rick K.  
Recruiter  
Accounting  
Used the software for: 6-12 months

### "Upsafe is Awesome"

February 21, 2019

5.0

Pros

Works great, I use it for Gmail backup and couldn't be happier.

Cons

Nothing, this service is amazing. Upsafe is the way to go.

Review Source

VR

Verified Reviewer  
Director  
  
Used the software for: Less than 6 months

### "Upsafe is an easy and cost effective way of backing up Office 365 email and Sharepoint data"

January 3, 2018

5.0

We needed this product to ensure that all our company emails and sharepoint data is backed up in the event of server failure at Microsoft's side. This is a requirement of our quality policy. With this software we have peace of mind that all our critical company data is safe.

Pros

The product is easy to setup and use. It is also cost effective compared to other options available. We didn't need any IT support to set up the product and the trial gave a good idea of how the product works.

Cons

Everything is positive so far. The only feature which would be additionally useful is to decide the frequency of the backups.

Review Source

JJ

Jason J.  
IT Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to set up"

March 2, 2019

5.0

Pros

Nice users interface, and seemed like it was very easy

Cons

Not clear about retention and pricing, needs more description and understanding about the retention and cost associated with backups

Review Source

JB

Juan B.  
MD  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Upsafe Great for Personal Use"

March 22, 2019

5.0

Easy to use.

Pros

Personal gmail account availability. Cloud backup.

Cons

Too small storage - would like larger free option and cheaper paid options.

Review Source

VR

Verified Reviewer  
Advisory Services, IT Management, Business Development  
Investment Management  
Used the software for: Less than 6 months

### "Great UI/UX"

November 18, 2018

5.0

Pros

It has a great layout that is easy to use.

Cons

The pricing was not immediately clear to me.

Review Source

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