Who Uses This Software?

We aim to serve a variety of markets including: publishers, mid-stage startup teams, non-profits, higher education, sports teams, e-commerce, solopreneurs, businesses, and enterprises.


Average Ratings

191 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    https://buffer.com/pricing
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Buffer
  • buffer.com
  • Founded 2010
  • United States

About Buffer

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively.


Spotlight_media_placeholder

Buffer Features

  • Analytics
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

Buffer Reviews Recently Reviewed!


Buffer is a handy social media scheduling tool

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is super straightforward and easy to use. It's my favorite of the major free social media management tools. I like that it has a flexible queue so you can always stay ahead of the game. Even the push notification process for posting to Instagram is easy.

Cons: I wish there was a way around push notifications on Instagram but I realize that's IG's policy. It would be handy to have a larger queue but really, what else can you expect for free?

Capterra-loader

Buffer has been a wonderful product for my team.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Buffer makes creating my client's social calendar's super simple. I'm able to plan posts ahead of time and view their monthly calendar.

Cons: Sometimes I do have issues with images showing up in Facebook links I'm sharing through Buffer. There are sometimes issues with posts not posting at the scheduled time.

A simple social media scheduling tools - but don't pay for business

Feb 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It's a simple and easy to use social media scheduling tool that does exactly what it says on the tin. You can integrate with your favourite link shortening tool, or use their one and track the success of your posts. You can also 'ReBuffer' the top performing posts and easily fill up your 'hopper'.

Cons: It's very simple, so it's easy to use because there's little to it. The additional features are mostly only available for the 'business class' package, which is per month - far too much for what you get. The reporting side of things isn't very clear and is somewhat limited, especially for the business version. If you're looking to simply schedule posts then this is a good option but, if you're looking for something more then I'd recommend looking elsewhere.

Buffer helps you stay ahead of the social game

Feb 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The best part about Buffer is that you can keep streams of social content ready for posting whenever you need to. It helps you train yourself to keep a consistent social schedule. Another great thing about Buffer is that Instagram content you post from Buffer can contain line breaks without putting "." on different lines in your content.

Cons: There aren't a lot of cons to Buffer - I would say one of the only negatives is their email marketing efforts to try to re-engage users, which I don't particularly enjoy. However, that has nothing to do with the experience of using the product.

I love this service!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As an author, I have to run many different social media accounts and keep them active. This gets tiring and overwhelming! Buffer makes it dead sinple. Connect your accounts, make one post, and it posts on ALL your social accounts. Brillant!

Cons: I wish you could choose what accounts to have in your limits. I¿d rather add two FB pages and not add Pinterest, for example.

Quickly queue up social media posts for later

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact that the chrome extensions available allow me to retweet a tweet when it suits me (i.e. add to the queue). It makes life a lot easier.

Cons: There's not an ability to have content posted more than once without adding it multiple times. It would be nice to schedule a post multiple times in once click.

A great way to stay consistent with posting content without having to be tied to it daily.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is very user friendly. I love the calendar view feature to see all your scheduled posts. A great time saver if you manage multiple platforms.

Overall: It's been a helpful tool to me and my businesses. Recommended to anyone.

Capterra-loader

Simple social media scheduler

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Super easy to use and navigate. Creating and scheduling social media posts is quick and easy wth Buffer. I never had to worry whether or not a post was going to lose formatting. It's also so easy to post to multiple platforms at once.

Cons: It would be nice to be able to create queues to be able to share posts again, especially with content that performed well.

Create central platform to manage all your social media sources in one place

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Makes the management of multiple social media platforms increasingly easy_ really streamlines the process of adapting post for different sites

Cons: Some of the more advanced features are only available on the more expensive plans- also some additional tutorials for some features could help

Capterra-loader

I used it for some of my clients, but it had some failure to post on some of the platforms!

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it's intuitive and easy to use! I love how you can add multiple profiles and use the Buffer for most of the pages that you run!

Cons: I don't like the fact that you can't post automatically to Instagram, but you have to use your phone to manually post it and you have to be careful to select the right profile if you use multiple accounts.

Buffer is great for scheduling things out and tracking the results

Jan 31, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I have students creating the content, buffer allows me to teach them to plan ahead, and create a marketing plan, vs one off messages and allows me to see and approve things before they go live.

Cons: I wish it also had more listening/feed features for resharing from platform.. I think the extension is great to be able to share.

Overall: scheduling social media in advance in 1 place

Simple and easy to use - does exactly what it says on the tin

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's very easy to upload files and manage one post that will be shared on multiple accounts on different platforms.

Cons: It doesn't have the ability to create time blocks which would post the content at random times in that block. That would be a useful feature to me (i.e. allow 10 posts in *this* 2 hour block)

Easy, simple, beginner friendly social media management tool

Jan 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer provides a super clean user interface which makes it great for any beginner looking to manage their social media posting schedule super quick and easy. The free version is great if you have limited content scheduled and are only using a few social platforms. I've never had any glitches or hiccups in my posting schedule since using this software. It's so easy to attach images and links in posts and preview what they will like live.

Cons: Limited use with free version, not the strongest platform for analytics or feed monitoring. I have switched to other, more robust platforms as community management becomes a higher priority for growing clients.

Overall: Easy to use, beginner friendly, clean user interface, quick setup.

Great time saver

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Buffer is very user friendly and has a very nice interface. I love that it allows you see scheduled posts in a calendar view and that you can easily view analytics of your posts.

Cons: Unfortunately Buffer's free version is pretty limited in the number of social media accounts that can be used. I'm looking forward to experiencing the paid version soon.

Nothing special

Jan 23, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I must be missing the boat on Buffer. I used to try and get stuff for my company's website done manually and then we decided to add buffer. I like being able to schedule enough social posts in the future for the next week and set the timing to hit during peak periods. Quotes and text are done really easily.

Cons: I actually make more errors using buffer due to the link image not displaying properly, images not posting in the right sizes, or sometimes there's just a random error and my post doesn't go live. I'm not sure why the images and videos don't seem to get the same amount of engagement if they're uploaded into buffer first. I'm sure it's something to do with the way they're put into the different social networks.

we'll just like all a destination software

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: everything that you need is all here, no more search and apps required other than buffer, also it pretty easy to use

Cons: haven't required customer support yet so can't comment on it, aslo i know this is not the place to comment about same but i dont find any cons nor there's anything more that i have here to say

Awesome tool for managing multiple social media accounts

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Love the ability to schedule and manage posts for multiple from within one platform. A great time saver if you have a lot of accounts to manage.

Cons: The pricing is is not flexible. You pay a lot more for very little extra. It's not very scalable if you want to really do a ton.

A great way to keep your feed active without being tied to your device

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is very easy to use. Adjusting your posting schedule is simple and intuitive. After that, it's as simple as using any social media platform.

Buffer is great for spacing out non-time-sensitive content. You can put the polish on your posts sitting at your desk, and then drop it in the queue for later. Buffer keeps doling out your posts one at a time following your predetermined schedule. It lets you get content to your followers when you know it will matter most without having to interrupt your own schedule to do so.

Cons: You can't choose a specific day or time for posts to be sent. When you add them to the queue, it just takes the next one on the pile when it's time to send something. That's typically not a problem, but occasionally, I've got something that I want to make sure hits first thing on a Friday. I've either got to shuffle my queue to get it to line up right or more likely, I've got to use another tool to schedule that post for a specific time.

Overall: Buffer helps maintain the illusion of being bigger than you are by allowing you to always be there for your audience without having to always be there.

Capterra-loader

It is an interesting platform

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the storage capacity and how it is easy to publish content on this platform, it is incredible and very practical to use

Cons: I would like the publication of content was not so limited in cost, the rates are a bit high and this makes people lose who wants to access

Organization of social networks

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: buffer has been a very useful tool for the marketing department in the company, you can organize the templates of the week and schedule them to be published at a specific time.

Cons: Buffer has a very low storage capacity for scheduled content, it would be beneficial to have more storage space.

Overall: Buffer is the future!

Programming publications on my social networks.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is a tool that allows me to program the publication in the social networks such as Twitter, Facebook and Instagram, maintain an order in the content of the same and obtain a preview. It is an easy tool to use.

Cons: Buffer has a very low limit of total daily publications, I would like to be able to schedule the publications of all my social networks for a full month.

Capterra-loader

If you post to social media for your business, you need to be using this service.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer takes so much effort out of frequent social media posting. It allows with a click and a few words of caption to post to one site or many, one page or many, on a pre-set or "next up" schedule so that you never have to stop what you're doing to share a web site to your profiles. It takes care of the post times, the queue, the placement, even the analyitics of how your posts perform across all of your social sites.

Their blog alone is worth subscribing to - jammed with useful and entertaining tips for maximizing your results, and the free version can be very helpful for startup pages or social enthusiasts. But when you're serious about posting for your business, the paid plans make the transition to "professional social media marketer" very seamless.

Cons: Recently, Facebook and Buffer aren't as tightly integrated as they used to be. That's a change with FB, and Buffer is very up front about why things are different. It's a small step backward, and not the developer's fault at all. It's still the very best value in managed social media posting, and a sanity saver for anyone who posts to multiple sites/profiles/pages on a regular basis.

Overall: I'm not a social media professional, and have no interest in spending time each day on multiple pages of multiple sites to share information for business marketing. Buffer let's me do exactly that work with a few clicks, and schedule posts out for days at a time.

Love it! Best tool for social media

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, re-buffering old publication. Selecting multiple platforms for the same publication. Drag and drop publications. Automatic programming with suggested dates and times from the app. Using several accounts at the same time.

Cons: Sometimes videos from links appear like just links and no previews (especially on twitter) and you only notice it already published.

Overall: Time-saving. Optimization of tasks. Great for supervisors to edit and aprove content.

Capterra-loader

Switched from Hootsuite to Buffer and I haven't looked back.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is a blast to use, and it makes social posting easier without a doubt. When you add in the app and Chrome extension, you come away with the best way to efficiently update your social channels (in my opinion). I really enjoy the post reminders for Instagram too! Something that was not available in previous years on other platforms that I tried. Buffer can provide value for free users, but it is definitely well-worth the monthly subscription.

Cons: If I had to pick something, it would be that posts to Instagram cannot be published through the software. However, I realize this isn't necessarily something that is possible right now. Perhaps it will be in the future!

Overall: Efficient social posts, plus additional performance data. What more could you ask for?

We use Buffer to easily schedule our LinkedIn Updates

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easily keep schedule and keep track of multiple LinkedIn updates. We also use the Pablo tool by Buffer to create cool memes and quirky marketing graphics for our blogs and social media.

Cons: Not too much to complain about but would like to see more images available to choose from for the Pablo tool

Great Social Media Scheduler for those Starting Out

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: It is a wonderful software with a pricetag that won't break your budget. I recommend this for anyone who just needs a quick way to schedule posts.

Pros: Very easy to use. The UI is easy to navigate and use without needing to learn complex systems. It is dependable and makes social media scheduling a breeze.

Cons: There is limited functionality. While you can save RSS feeds in order to easily access them, you cannot do so with social media sources. Also it is more time consuming to create different copy or versions for different platforms for the same post.

Capterra-loader

Best scheduling software for social media

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's super easy to schedule the same post on multiple accounts across multiple platforms. I've used other ones, but keep on returning to this one.

Cons: I wish it would schedule Instagram better, so that I can set it and forget it. I realize it's Instagram's API that doesn't allow for this, but still, I wish there'd be a way to do it.

Very good basic social media management tool

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Buffer was the first Social Media management tool I used, and I continue to use the free version even though I have begun to use another paid solution. It's easy to use, easy to set up, and very easy to update, particularly while surfing the web.

Cons: Ultimately I moved on to another product (Edgar, but then to Social Pilot) because Buffer was too basic for my needs. I needed a solution that allowed for easy recycling of evergreen content. For this, Edgar is the best (but very expensive), Social Pilot is almost as effective as Edgar but for a fraction of the cost.

Makes social media presence much easier

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Buffer has worked out really well with letting us post to several platforms at the same time. The scheduling option is fantastic as well

Perfect software for social media publishing and analytics

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer invented the concept of a social "queue" and Chrome extension ¿ they've become the clear leader in the social publishing space.
They are also a great resource and thought leader on the strategy side of things.

Cons: I mainly use their calendar view, which still has some major bugs and will mess up every so often and they haven't been addressed still since it launched.
I wish they were better able to aggregate the social accounts for analytics ¿ I know they're working on a new analytics platform currently, though.

Overall: Social Media Management
Social Publishing
Brand Awareness
Increasing Brand Value

Capterra-loader

A great tool for larger businesses

Jan 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Instead of a set posting schedule, you can save your social media messages or links to Buffer and they will send them out throughout the day. This is great if you're curating a lot of content for clients or your business. The analytics are great, so you can get really detailed reports of how your social messages are performing. You can also create images right inside the platform which can make your social message more interesting and engaging.

Cons: This tool is definitely a little more pricey than others. If you have a large team, you have to pay a little bit more.

Overall: One of the best tools for curating and posting social messages.

If you're building a queue of posts for social media, this is as intuitive and easy as they come.

Jan 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I really like how simple it is to build a schedule, write a bunch of posts, and let Buffer do the rest.

Cons: While it excels in scheduled publishing, it lacks in abilities to engage on the social channels that you publish on. That means, it is A tool, not THE tool for social media publishing.

Schedule Your Social Media with Ease

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE how this product offers suggested time intervals for the posts for each social profile. It makes scheduling with confidence easy.

Cons: Sometimes the links to the social posts can be problematic, there have been several times that I have scheduled a post with a link but when I check the preview it does not show up.

I'm in love with Buffer. I use it every day, and my business cannot operate without it.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's amazing. Buffer automates the timing of your social media posts. It sports a sleek interface and options for such as numerous social networks.

Great scheduling tool ¿ Great team

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ¿Easy to use. ¿Full functional iOS and Android apps. ¿Great culture company. Full transparency policy. ¿Insightful analytics.

Cons: ¿Some social networks don't allow his one-click publishing option. ¿A more comprehensive range of plans would be appreciated.

Capterra-loader

Automated social media management

Dec 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how Buffer allows you to create a weekly schedule for your posts and then automatically takes care of scheduling each specific post based on your schedule for each network. It saves me so much time to not have to manually schedule every single post. I also like all the analytics provided for each post.

Cons: There is not much I dislike, but I do have to make small edits after posting to all networks at once. Nothing major, usually just adding an image and hashtags to twitter posts.

You can't go wrong with Buffer!

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I currently have their per month plan, which lets me have up to 10 social accounts and 100 scheduled posts. Figuring that I do about two posts every weekday and one on weekends, this lets me go up to two months without worrying about posting to my social accounts. It's a big time-saver.

Cons: I wish that Buffer offered the ability to create queues and recycle posts. For example, if I uploaded content and it posted, I should be able to see which posts were the most popular and then put them into a queue to be shared again several months from now. Since the life-cycle of a social media post is so short, the ability to create and recycle queues is a must-have. I would be willing to pay more for this feature as well.

Overall: I saved a ton of time from manually posting to my social media accounts. I could just sit down, upload a bunch of content at once, and then forget about it.

Buffer makes scheduling and managing social media posts fast and simple.

Dec 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer allows you to auto schedule and manage post across most social media platforms. What used to take me several hours to log into multiple sites now takes me about an hour to schedule content for the accounts I manage. It is well worth upgrading to a paid account.

Cons: Buffer offers a content feature that I find disappointing. Many of the topics that appear as suggestions do not relate to the searches I instruct it to target.

Overall: Auto scheduling and management of posts across most social media accounts

Slick Social Media Scheduler

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is super easy to use and very intuitive. Both on mobile and desktop. Its pricing is very affordable.

Cons: Often, I am tempted to switch to competitors like MeetEdgar or Co-Schedule because they offer a richer feature set that might better suit my needs.

Buffer is a very convenient product that makes your ability to schedule social media content simple!

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the mobile app. The notifications are great too! You can schedule all of your social media platforms and even instagram!

Cons: The reporting is ok but not my favorite function. I really like very in-depth reporting that gives you great breakdowns and analytics.

Social media scheduling made easy

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lots of features and great company culture. The stand-alone app plus the browser extension make scheduling social media posts easy in any situation.

Cons: Instagram still won't let third -party apps post for you, so (as with any social media scheduler), Buffer only sends a reminder about IG posts, and you have to post them yourself. They've cleverly made it as easy as possible though.

Overall: Social media scheduling, social media calendar organization.

Buffer makes my social media management SO much easier!

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can schedule as many posts as I need to per day, at times I set, and it posts them - even when I'm not in the office! I love that I can attach images and links. I love that it will asses engagement and recommend when I should post to get the most visibility. I also love that I can connect my Facebook, Twitter and Instagram accounts all in one spot. It makes things much easier!

Cons: I use the free version, so I can only schedule 10 posts at a time. But considering I don't pay for the service, it's still a great deal!

Quick and easy

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can set posts and forget them and they post on their own. The awesome plan is the best bang for my buck and fits the needs of al of my clients.

Cons: That I still have to manually post to Instagram which isn't their fault. But it still takes time away from other things I could be doing.

Overall: Makes my job quick and easy.

Capterra-loader

Best social tool around... not many services teach as well as serve. Buffer does both.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The problem Buffer solved was one of it's kind when it first arrived on the scene. It saved me days worth of time, money and stress in the chaotic social scene by being able to plan ahead and let it go. Since then, many similar other services have appeared offering the same solution. None of them though, offer the level of learning, advice and overall support Buffer does. Their commitment to educating users instills an unparalleled confidence in their business.

Cons: That they haven't yet managed to secure a partnership or arrangement with Instagram that would allow scheduling of Instagram posts too.

Overall: Buffer is my very own social media assistant, manager and mentor!

Simple to use

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: schedule postings across all social media, manage all social accounts and profiles in one place, engagement tracking

Cons: I can only program 10 free account posts, which is not a problem. I think the tool is very good and I see no cons

Overall: I always recommend the tool!

Great social media scheduling tool.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Great scheduling tool if you have a set schedule. Usability is excellent, easy to navigate. Really enjoy looking at post performance.

Cons: If you want to add in other posts, can be a bit time-consuming. Scheduling is it's best feature, not as much functionality as other platforms.

Capterra-loader

Effective scheduling, coordinating tool for social media

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, able to schedule a complete day's worth of content for all of your social media channels. Being able to handle Facebook, Instagram and Twitter all at once makes things insanely easy

Cons: It would be nice to have additional social media options, such as SnapChat, etc. but that's a minor complaint. No issues with the operating system

Overall: Being able to organize and coordinate the newspaper's plan for social media

Buffer is when simple also means powerful

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: From the very beginning, Buffer has been an extremely user-friendly, clean and powerful tool. The best thing about it is the evolving nature of it - there are always new features coming down their pipeline and many of the things I once wished for became product features already. Power Scheduler that you get through Chrome plugin is an extra bonus point - no need to log into the web interface of the tool - just click a button from within the page you're currently viewing and a little pop-up lets you schedule sharing of this link within your schedule or for custom recurring times in the future.

Cons: It used to give you more on a free plan. Now you really would want to get the Awesome plan. You can't schedule posts directly into Instagram (limitation of Instagram itself), Buffer will ping you with a push notification and will make the posting just a one-tap action but it's just not a fully autonomous process

Excellent social media planner...so few complaints

Dec 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great, easy to use, modern, and clean app interface
it knows what you want to do and makes it easy to do it and helps you do it better
great customer service for questions
I've used TONS of these. This is the best for the money out of all of them.

Cons: You have to pay to add more than 2 social media accounts
If I schedule a post and I want to edit it I have to go to the scheduled facebook AND instagram post to edit. I wish I could mass edit.

Great for scheduling posts

Nov 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Saves a lot of time to schedule in one place. Very easy to use! Works well with Crowdriff software.

Cons: Wish there was a work around for Instagram, but I know that is not a flaw on Buffer's part.

I use it to share web articles to my social accounts.

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Free. For personal and small business uses is great. I was using other app but finally for the day to day Buffer is the best for my needs.

Buffer is an easy remedy and schedule social media post so you can get on with your life

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software helps me schedule posts on all social media platforms so I can get on with my business

Cons: Sometimes the mobile app will attach the photo sideways and you cannot change the rotation. Instead I use the desktop version to ensure the photo will appear correctly

Capterra-loader

I have tried too many Social Media automation systems!

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer for a Social Media Manager is a great tool. I've used many others and I can't even remember why I stopped using it. I think it was because as a single user Blogger, I had to choose between a couple of different options. If you like the visuals (i did), it was very easy to use. Now that I think about it, I'm going back to Buffer.

Cons: I don't remember why I stopped using it. It probably had something to do with cost. It isn't expensive by any means.

A tool for more than just tweeting

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are several reasons for using Buffer App. One of them is that it allows us to generate a list of hours in which we want to publish our tweets or states.

In this way, we do not have to program each publication one by one, but decide what our publications will be and put them in a queue. Buffer App will be responsible for publishing at the hours we have indicated.

Buffer App allows you to send messages on the main social networks (Facebook, Twitter, Google Plus or LinkedIn), although you have to take into account that in its free version, you will only be allow to configure just one profile for each social network.

It also has extensions for browsers.

Cons: At the moment I have not found any flaws and I love using this application.
Maybe I can say that I had some difficulty to publish in Google +, but because I do not use that social network much, I think the problem has been caused from my side.

Overall: Buffer is one of the best tools currently available to create and program content on social networks. Thanks to Buffer, I have been able to save valuable time and not to miss the interactions and results of my posts.

Capterra-loader

Buffer has made scheduling social media posts a breeze!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've used a number of social media software for scheduling from moderately expensive that came with tons of features to lower priced plans that were a little slim on the extras. Buffer is the first software I've found that's super easy to use, integrates with Feedly seamlessly and makes posting to social media a breeze. Because I'm not jumping through hoops, moving from one screen to the next, like with some software, my posting speed has increased considerably. Scheduled posts are nice and large in the dashboard which makes them easy to edit, reschedule or switch out images. The price is great, too.

Cons: The quality that makes Buffer so awesome is that they do one thing very well scheduling. Unfortunately, this means that you miss out on some of the bells and whistles that come with some of the "all in one" software. Don't look for fancy reports, stats or social media engagement info because you won't find it. If you need any of that data, you'll have to find them the old-fashioned way.

Overall: Buffer has been by far the easiest social media scheduler I've ever used, and I've tried many. It has increased my posting speed time which has opened up more time for me to focus on other projects.

Buffer is the best platform I've found for managing multiple Twitter accounts.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Being able to schedule GIFs is a huge advantage for me. My experience with customer service was great. Buffer makes it easy to manage multiple accounts and send out a high-volume of content.

Cons: It's a little on the pricey side, but I think it's worth the investment. The Instagram scheduling tool could be more useful than it is.

Overall: The analytics, ability to publish GIFs, and schedule/reschedule a lot of content are all great benefits.

User friendly

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The fact that is it user-friendly and you can give it to someone in your team and they can start using it straight away.

One of the best free tools around

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is a great free tool , I can easily post updates across all of my social medial accounts and
i have the chrome plug in where I can littler
buffer right from the page. SO easy.

Cons: The only thing that I find irritating is that t constantly logs me out of my linked in account. I don't know if this a security factor on linkedIn side but it's annoying.

Buffer saves me a lot of time

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The time it saves me when sharing posts and info to my various social media accounts. The Buffer makes it easy to share from a browser or your mobile device. You can change what you say for each network too in the Buffer.
For a small fee you can use multiple social media accounts too :)

Cons: The inability to tag some people when using this on mobile. For some reason the feature works on a browser but not on a mobile device. I would love to be able to tag quicker using the Buffer via my mobile device.

Vendor Response

by Buffer on November 14, 2017

Thank you so much for the wonderful review! We're super happy to hear that you're enjoying Buffer :) Also, thank you for the heads-up on the mobile tagging feature. I'm flagging our team on this now so that we can take a closer look. Feel free to reach out anytime!

I use buffer every day and love it!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the simplicity of the UI on both the website and the app. It makes it really easy and pleasant to use.

Cons: I do wish that it didn't have such a huge price jump between different levels, but I think that's just a part of transitioning from the individual to business requirements.

Vendor Response

by Buffer on November 14, 2017

Hiya, Zachary! Thank you so much for the incredibly kind review. That means the world to us. Super excited to hear that you're enjoying the Buffer product :) And we REALLY appreciate the feedback on our pricing structure. Super excited to say that we're working on that as we speak! We should have a ton of more reasonable options here in the coming months. We'd love for you to stay tuned. Thanks again and feel free to reach out to us anytime! - Brian

Buffer turns out to be all that it's recommenders said it was - great tool to support my business

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, ability to support (continuously) my personal business social media efforts - which otherwise takes A LOT of time, the e-mail support/educational e-mails.

Cons: Now that I know how to use it, it's easy, but it did take me a while to get the hang of it and navigate the site in the way that I wanted to.

Overall: Organize my social media posts, make posting regularly efficient.

Vendor Response

by Buffer on November 14, 2017

Thank you so much for the super awesome review, Julia! Means a ton to us. Super excited to hear that you're enjoying Buffer :) We also appreciate the feedback in regards to getting the hang of Buffer. Definitely something we're keen to improve on for the future. Really valuable feedback! Thanks again and please feel free to reach out to us anytime with questions!

After trying dozens of social media management tools, Buffer is hands down the best.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The functionality you get for only in less amount which is amazing! I can manage all of my social profiles without worrying about having to upgrade to a higher priced tier.

Cons: The price difference between their lower tier and the next tier is a pretty large jump. Some of the more power features are only available for business (which they promote all over the backend). It can get frustrating continually being asked to upgrade to Business.

Overall: Social media management is a breeze. I can schedule and re-buffer posts in seconds. Love it!

Capterra-loader

This app makes posting across all social media sights a breeze.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Posting for my business is streamlined and efficient. I can have a thought out process and post on Twitter, Facebook, in groups and on pages. Allowing me to be strategic about my posts.

Cons: I wish I could post more than 1 picture in each Facebook post. I would like to see more analytics.

Overall: The ultimate time saver when it comes to social media.

Capterra-loader

Excellent time manager!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Buffer really helped me gain back more time with social media. I can schedule blog post articles and other items to keep a social media presence while I'm off doing other things.

Cons: Not really anything. Some of the scheduling features took some learning. The free version has limitations. But which free version doesn't.

Overall: Buffer does work for you!

I can't imagine it being any easier

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Buffer is simple and easy to use. Scheduling posts and managing responses has always been a challenge before Buffer. Our clients have plenty of content and taking a couple hours to set everything up is really paying off. We are able to put the posts on autopilot and focus on engaging with our communities,

Pros: Buffer is very cost effective when compared to similar platforms. It makes post scheduling painless. The free plan is fantastic, but the RSS feed integration and analytics are well worth upgrading. Buffer recently added a pause button to pause campaigns when events that take place may make your scheduled posts seem insensitive. This is a great addition to Buffer and it really shows how much their team cares about the user and the audience.

Best way to automate your social media strategy

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buffer is the easiest social media automation tool I've ever used and it has plenty of features like re-buffer of previously published posts that makes it stand out. The scheduling is also straightforward and user-friendly.

Cons: Lack of analytics is the only real drawback i see with buffer as of now. But I've heard that they are working on an analytics platform for buffer now.

Easily manage multiple social media accounts

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Using buffer helped me manage my brand more easily across multiple social media platforms. The UI is more intuitive than Hootsuite's and I have had a better user experience with buffer.

Cons: Not many accounts can be managed with the free version. The next step up is about a month and should be fine for most freelancers. However, I wish there were an intermediate option around half that price. With costs for web hosting, ads, graphic design, etc., freelancing costs add up quickly, and I've questioned whether it was worth it to pay /yr for this service.

Helps our business use social media effectively!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We recently signed up with Buffer to manage and schedule all of our social media posts across our business pages. I love being able to schedule posts. I can spend a couple hours in buffer each week and have all of our social media posts laid out for the entire week!

Cons: Wish there were more features to be able to post to instagram but I am pretty sure that is due to restrictions in Instagram rather than buffer.

I currently use Buffer to manage multiple franchise's Instagram and Facebook accounts.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can easily toggle back and forth through multiple accounts and that I can select multiple accounts to post the same content. Makes reposting things way faster and easier.

Cons: Really the only con that I see is that I have to log-in and manually post on Instagram. It doesn't take a ton of time, but it's an added step in my day.

Overall: It saves me a ton of time!

Good tool for managing social media networks

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: With Buffer it is very easy to share articles between networks such as Facebook and Twitter. You can either type articles or use the special browser button to share other articles with a single click.

Pros: Easy to use. Very efficient. Saves lots of time by allowing you to post to multiple networks at once.

Cons: The interface can be a bit counter-intuitive when it comes to using some of the more advance functions, but such instances are a rare occasion. It is normally very easy to use.

Recommendations to other buyers: There is an excellent free plan which you can try out. Then you can see if you want to upgrade.

Great App

Sep 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Such applications are required to go on the fly with the constant growth that social networks currently have, in addition to being compatible with many platforms, is also simple to use.

Pros: One of its qualities is that it keeps open the different social networks you have, allows you to share the content you want, as well as being fairly direct in what the user needs, if the user is one of those who does not need to enter the social network directly for hang up content, this application is the indicated one, because it allows to publish the content and hangs it in the networks that you require at the same time.

Cons: One of the contra is that if you do not enter the application directly and want to know what happens in the world of networks constantly because that depends on the content you publish, this application could delay.

Recommendations to other buyers: Allow users to publish more video content, correct performance details, and be even cooler.

Does exactly what the name suggests and it's brilliant!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Schedule your posts across all platforms to be published at the exact same time
- Add links, images, videos etc. easily
- Can schedule posts in the short and long-term
- Track your likes, retweets etc. in one place
- Free account allows up to 5 social media accounts and is great for small businesses
- By upgrading, you can connect RSS feed to the Buffer account

Cons: - There is a learning curve with this software
- Buffer could be more intuitive - I had to play around with the software for quite some time to understand how to work with it.

Overall: We synced it with Zapier for our tweets. It worked well on its own and required minimal supervision.

Social media management simplified!

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: One of the better social media marketing platforms for organizing a comprehensive content strategy. It's extremely simple and intuitive to use and takes little effort to master.

Cons: The small business pricing plan is a bit much if you're on a tight social media budget, but in my opinion it's worth the price difference in comparison to other similar tools. Do your research on pricing and needs before signing up.

Overall: Simplified our social media content management strategy.

I love using Buffer to prepare and schedule my Instagram posts

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It's easy and portable. I can schedule endless amounts of content in advance and then forget about it until it pops up to be posted.

Cons: That I cannot seem to buffer videos for Instagram. Nor can I buffer multiple pictures in one Instagram post.

Socialchamp is better then buffer

Sep 15, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: I recommend all to try social champ at least one time so you can easily differentiate it.

Cons: Socialchamp is easy to use as compared to buffer.Socialchamp dynamically schedule the post on all social media very frequently! Buffer get me a little bit confusing while using it.so I switch this application. Its step is little bit difficult.

Works fairly well, but requires a little tweaking sometimes.

Sep 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that Buffer determines the best time to post your content - if you're going through the effort to post content, you might as well get the most out of it by having it post at the best possible time.

Cons: The free version does not include Pinterest and sometimes getting content to post correctly to Instagram takes a bit of tweaking.

Best Customer Suport Support I've ever experienced.

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Best Customer support I have ever experienced. Went above and beyond to resolve and troubleshoot my issue. If you want a social posting solution you can't go wrong with Buffer. Their user experience is incredible and they constantly are updating and making it better!

Cons: Although their features are more limited than hoot suite, their customer service and simple user interface makes up for it. It has limited features compared to competitors - but is great if you only need to do social media posting/scheduling.

Overall: Easy to use and affordable - and also scalable.

Buffer is like the slow cooker of social media

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Love Buffer because it's so easy to use! It tweets for me while I'm away from the computer, so weekends and nights it's especially handy. It's also free to use for a single account user.

Cons: The one thing I don't like is that they removed a feature. The optimal timing feature was removed....I found that really valuable. Wish they would bring it back!

Really enjoyable service so far.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's quick, easier and makes work less stressful with the scheduling feature. It also gives analytics report on a post.

Cons: Our subscription only allow us to schedule up to 10 posts at a time. I had to use notepad to save social content which totally goes against the essence of using a social media tool.

Overall: Seamless post scheduling.

Easy Way to Get Started with Social

Aug 15, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's great that I can allow various people across my organization to make their own social post across all of our social channels while maintaining control of what actually gets published. It's also great that I don't have to login to each channel separately, and can re-post content (especially important for Twitter) quickly and easily.

Cons: It's difficult to see success rates within the tool - you really have to dig deep into the reports to get an idea of whether or not your posts are effective or not.

The most user friendly social media automation tool

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is what I like the most about buffer. It also allows you to go back to the history and re-share those posts with just a click. That's a great feature!

Cons: Lack of analytics is one shortcoming I see. I think the team is working on analytics implementation now.

It's Just Amazing

Aug 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The Scheduling becomes very easy from the buffer. I love their Pablo Application. I can create lot of beautiful images from it and i just love that.

Cons: Besides the application is very good. I am Not Able to Remove The Branding from my facebook post. It is very irritating

Great tool to manage your personal social media profiles

Aug 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how it makes it easy to share links from my personal profiles and space them out. The browser extension is the only way I use it and I rarely have to go to their website/product. The best part is - it's free to use. (There are paid plans but I'll come to that later). Also, they have a great team their support staff is pretty good.

Cons: While it's easy to use for individual/personal profiles, I find it limiting for what it offers to businesses. One thing it does really well is "scheduling" and that's what I use it for. It does seem pricey if you compare it with some of the other tools in the market. There's a lot more that you can get for that.

This is my favorite app for social media management

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's incredibly easy and simple to use. I love the autoschedule feature, and I especially love that you can reschedule old posts with a few clicks. I like how Buffer will set up the best posting schedule for you based on your engagement and audience.

Cons: As of the time I used it, there was not a bulk scheduling option. That would be a really handy feature.

Buffer is a great social media management tool!

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about buffer is that you can have all your social media in one place. Including pinterest, which is not often included in this types of tools.

Cons: The only thing I didn't like about buffer is the fact that you can't post on instagram from the tool. If you schedule the post you'll have to post it from your phone, and that's a waste of time. Because you could simply do it from your phone and set up an alarm instead of using the app.

Overall: I was able to schedule my posts for the week in every social media (including pinterest) and everything was free because you can have 1 profile per platform and that's free, so you don't have to waste money if you're just starting to do social media with your business.

Works really well! like that i can see everything that is scheduled

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: its pretty easy to use and its really clear about what is set to post. Was able to get it set up really easily as well.

Cons: Hard to think of much here, but i would say that the if it were to automatically push intstagram that would be aweseome

Great App for Managing Content

Jul 28, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that I can schedule multiple posts on multiple different accounts. It's helpful that each of my social channels is organized and that I can easily check on and off if I want the post to go to that channel or not.

Cons: It is difficult to switch accounts on Buffer, you need to log in and out, when you should be able to do a quick switch. It would also be nice to be able to schedule more than 10 posts in advance.

Great tool to add to our lineup

Jul 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: My absolutely favorite thing is the "rebuffer" feature - this allows me to easily repeat tweets that received high engagement. I can do this seamlessly with 2 clicks in Buffer.

Cons: There are some limits to the functionality. For example, you can't schedule out several days in advance using the "rebuffer" feature.

Easy to use and great value for a small business owner.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The analytics are great. Easy to understand and brilliant to have all my information in one place. I have all my accounts on Buffer and can schedule each one for over a week in advance which frees up valuable time in my business.

Cons: I really miss the feature where Buffer used to make suggestions about articles I could share. Apart from that - no cons!

I used this program to save articles to post to multiple social media sources all at the same time.

Jul 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It was great that I could schedule posts to go out later on instead of immediately, that way I could do a month's worth of work in a few hours depending on what it was.

Cons: I didn't like that it makes the twitter posts look strange and doesn't give good options for adding multiple photos to posts either.

Buffer is an excellent tool to use if you are managing multiple social channels for a business.

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy this software because you can plug in a month's worth of content in a few hours, but schedule the posts to publish at peak days and times. Users' aren't aware but makes the most of the social media manager's time.

Cons: This software could easily be taken advantage of. It's a great tool for businesses, but it is also very important that businesses are still involved and are engaged on their social accounts and not solely rely on buffer.

Overall: It allows the social media manager to better prioritize their time.

Very easy to use and builds my followers automagically

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It sends out scheduled relevant content to my followers which in turn attracts more followers to my account. I have selected categories and it picks the most engaging ones to send to my follower base.

Cons: There is nothing particular I don't like, the service does what it is expected to do. I have set it up once and forgot about it.

Buffer is incredibly powerful and social media marketing needs for all!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The slick website. The Buffer dashboard is fast and powerful. The customer support is incredibly awesome and they're spread everywhere - Instagram, Twitter, Facebook, whatnot.

Cons: Native apps are not available and that is a huge disappointment. It would be very thoughtful if they ditch their web-app-only approach and make native apps for computers too.

Overall: Social media reach has grown immensely with updates being spread on a timely basis. Analytic from Buffer is very powerful too and shows me how my posts have reached to my audience.

Buffer is my social media dashboard of choice

Jul 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set up and add accounts, easy to obtain articles from the web and great customer services. Buffer have really thought about the design and if steps aren't needed they are removed. For example, when adding a new time to a posting schedule there's no need for a save button, so there isn't one. Just add the new time and you're done.

Cons: A shame that the feature that suggested the best times to post has been withdrawn. It was useful to be get this guidance and my clients loved the idea.

Overall: Buffer helps save time and makes social media posts more effective.

Great to keep you organized!

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is a great tool for people like me who cannot afford a communiy manager yet. I prepare all my post for all my social media platform (Facebook, Twitter, Lindkin, Instagram) and schedule them for the week. Saves me a lot of time!

Cons: I wish we didn't have to manually use the phone to post on instagram, we can only have a reminder for that specific platform. However all the other platform post automatically without you having to be on your phone do to it manually.

A life saver for a small business!

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The User Interface is pleasent and easy to use with little or no training. Scheduling posts across multiple platforms is great. With the iPhone app and the Safari extension, sharing posts is even easier and quicker as well.

Cons: There were a couple of features that I enjoyed, but are no longer supported (at this time anyway). One of those is the suggested posting times for each account. Buffer would analyze previous post engagement and offer suggest times. They no longer do this, but it's not a huge loss for me.

Overall: It's a huge time saver for a small business like ours where I am usually the only person managing multiple social media accounts.

My experience with Buffer has been excellent. It's quick and easy.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can plug in social media posts to multiple channels in seconds. I know that the social channels I use have posts publishing for the entire month.

Cons: I haven't used bulk buffer, I wish that it was better explained on how to upload multiple posts at once into buffer. Wish it was on the same site.

Overall: I can take time to plug in the needed info and trust the software will publish the correct posts at the correct times.

Such as timesaver!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It si a simple to use option for scheduling posts to social media sites. The free version offers up to 1 of each social account and 10 posts to be scheduled. At this time the free version offers me the value my small business needs.

Cons: It can be frustrating how it interfaces with the various social sites, but this is because of the ways the socials want things done, not due to buffer.

Manage multiple social media profiles for multiple clients

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to monitor and manage social media posts and track activity and traffic in a calendar view is very useful.

Cons: Sometimes posts will appear to double after they have been posted, but this just seems to be a bug in the display rather than actually doubling up a post.

Solid product, takes hassle out of scheduling posts and designing/structuring them

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Simple and plenty of available customization for posts. It helps being able to schedule posts for our Instagram, Twitter and Facebook accounts all at once, all coordinated with the same message

Cons: It can occasionally pull up random photos that are not linked with the story/post we're trying to set up. It's easy to change, as long as you pay attention. Otherwise, you might have some unwanted and somewhat odd photos popping up on your Twitter feed.

Overall: Easy to use, makes structuring a coordinated message through social media much easier.