# Page 10 | Buffer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Buffer the right Social Media Management solution for you? Explore 1491 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143492/Buffer/reviews --- Buffer 4.5 (1491) [View alternatives](https://www.capterra.com/p/143492/Buffer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of Buffer ## Showing most helpful reviews Showing 226-250 of 1491 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Minsu K. CEO Media Production Used the software for: 6-12 months ### "Entry level social media publishing platform." December 30, 2022 5.0 Buffer is an excellent tool for coordinating entire SMM strategy and scheduling social media updates. Strongly recommended! Pros Buffer also has an image tool, Pablo, that allows you to simply extract photos, add text if needed, and upload them to your social network postings.New features are always being added. For example, Instagram story publishing was made available. Cons I wish I could link to Instagram more easily. You cannot schedule posts to be published directly on the site. You need to have the Buffer app in order to get a reminder on your phone to manually post at the designated time. I will say that Buffer makes it super easy to manually post from the app. They just copy the text, pull the image into IG and you paste the text and hit Share.Reporting is limited for Instagram, however this is the case for all social media schedulers.Although I like the streamlined look, the interface could use some colours to create better contrast. Review Source Jan N. Founder & CEO Information Technology and Services Used the software for: 6-12 months ### "Makes Social Media posting a breeze!" October 9, 2018 5.0 Even with horrid customer service (my pet peeve). The tool is VERY helpful, the free version allows up to 10 posts per platform (limited to 6 I think), which is a god-send from having to post daily on multiple platforms. Pros I love that every couple weeks, I can generate a bunch of Social Media posts, load them into Buffer.com and not have to think about that task again except to follow up on comments and engagement. Buffer makes this monumental task a breeze! I also love that you can set the timing of the posts as well as re-arrange/scramble the posts for each platform. Super handy so that if you engage with people across those accounts, they can see different posts at different times, which makes it come across more organically. Cons Even though there is the opportunity to format your post for each SM platform, they still don't translate that well. Because IG is the pickiest of the SM platforms, I've used that format as my main guide, but IG posts don't fit the LinkedIn frame, and videos longer than 60 seconds won't post to IG as a video, only as a link. And customer service is zero. Review Source Response from Buffer October 11, 2018 Thank you for the kind feedback, Jan! It's so cool to hear that Buffer helps free up your time so that you can follow up on comments and engagement. I'm sorry to hear that you have not had a good customer experience with us. If you face any issues again, please feel free to tweet us at @buffer. Thank you. -Alfred Gabriella F. Social Media manager Marketing and Advertising Used the software for: 2+ years ### "Buon tool per la programmazione dei social " February 19, 2023 5.0 Ho risolto pochi problemi aziendali, in quanto non avendo l’abbonamento a pagamento non posso programmare i post e farli pubblicare in automatico Pros Il software è facile da usare anche tramite app per cellulare.Pratico, con possibilità di integrare tutti i canali social che vuoi. Cons Se non si f l’abbonamento è possibile solo programmare i post, infatti questi non verranno pubblicati in automatico ma arriverà una notifica sul telefono. Ciò implica poco risparmio di tempo. Review Source Said A. Branch Manager Building Materials Used the software for: 6-12 months ### "Easy scheduling of messages and data" March 12, 2023 4.0 Beautiful scheduling of messages on social media and made it easier for us to manage customers and arrange our work well Pros Easy to use, multitask, and much easier customer management Cons Its only drawback is the high cost ، And features have been added to deal with it is not somewhat easy Review Source cG claire G. Social Media Manager Restaurants Used the software for: 2+ years ### "Buffer is a must-have for social media management " January 11, 2023 5.0 Buffer is a great solution for social media managers. Pros I am able to commit to larger chunks of time to knock out a lot of posts at once, instead of rushing through daily. Cons Sometimes glitches happen on mobile, however, works well on desktop. It's a great overall product!!! Review Source Shannon G. Virtual Assistant Marketing and Advertising Used the software for: 2+ years ### "Great for Smaller Clients" December 27, 2018 4.0 Overall, despite the little bugs and pricing limitations, I absolutely love how easy Buffer is to use. The fact that it easy connects all forms of social media saves a ton of time and effort which is everything in my line of work. Pros Buffer is very user-friendly. Scheduling or rebuffering a post makes sharing across all forms of social media a breeze. The free version is just enough to get you hooked on the program. The first time I used it years ago, I was so impressed with how easy it was to learn and use that I immediately started pushing it to my clients. I love how easy it is to find a post and edit it if need be. Also, if you're just needing to push a post out sooner than usual, you can just hit the "publish now" button which is very handy. Cons I wish the free version offered a little more. However, it's free, so, you can't really complain. I believe the pricing is a bit high. My smaller clients are better able to use it in comparison with my larger clients. My larger clients seem too limited with Buffer, especially for the price so they end up moving to different programs such as Tailwind. However, many of my clients would stick with Buffer if there was more offered for the price they're paying. It seems Buffer has a lot of posts that have random errors on behalf of the software so they just don't ever get posted. This bug can be a little annoying at times. Review Source Camille C. Marketing & Business Development Specialist Financial Services Used the software for: 2+ years ### "Love buffer endlessly -- the best social media posting platform" June 26, 2018 5.0 Connectedness, simplicity, easy of use Pros Buffer is extremely easy to use, both on mobile and the desktop versions. I love that you can have tons of different platforms connected and choose which ones get what social posting you are working on. I also love the buffer extension which allows you to read articles and schedule them instantly from that page! Cons Originally, buffer's Instagram launch wasn't as dynamic as I wanted it to be (hashtags, locations, etc.) but it's starting to get better Review Source Response from Buffer June 27, 2018 Thanks for being so patient and gracious with our Instagram integration, Camille! Now that location tagging has been added, we hope to continue to add more useful features to the integration. Nasir A. Director Operations Marketing and Advertising Used the software for: 2+ years ### "Best tool for Social Media Scheduling" July 29, 2022 4.0 Overall experience is good with Buffer. Facebook and now Instagram allows you to schedule the post but you can not schedule a post directly from linkedin. Here buffer comes to the rescue and uploads the posts on your behalf at your given time. Pros Buffer is best for post-scheduling. When you have your company pages on multiple platforms and you want to schedule the posts from one platform, there Buffer will help you a lot. You have to integrate your page account with buffer and enjoy the liberty. Cons My Least liked feature is that I faced this problem after some time my LinkedIn account got disconnected after a while and you have to reconnect the account. It usually happens if you do use the tool for the time being. Review Source Upen S. Director Retail Used the software for: 2+ years ### "Effort and Time Saving App" April 18, 2023 5.0 Great tool for social media marketing. Looking forward to more advanced features in the near future. Pros Being able to post across various social media sites saved a lot of time, energy, and allowed for collaboration and creativity. Cons Sometimes integration with another social media platform was not smooth - needed so research and trials. Eventually, it worked out. Review Source HF Houssam F. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Buffer Software Reviews" April 12, 2022 5.0 Our productivity has fully grown considerably as a result of using Buffer; We don't have to spend time anymore manually programming each post on each social media platform, and this can be done on both desktop and mobile. Pros As a social media planner, Buffer is an amazing tool for streamlining coming up with and creating visually appealing pictures and posts that increase interaction. they're unquestionably a pioneer within the area, and they oftentimes give services that don't seem to be even provided by the social networks themselves. They even have developed a variety of services to support you in optimizing your footage and knowledge for social media sites, all of that are backed by intensive research. It's just fantastic. Cons It is a bit confusing to understand the interface and options of customizing for every platform. Reason for choosing Buffer We have many products samples and demos - we selected the best one. Review Source Shannon & Y. Co-Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Tool to Maximize Time Management " September 18, 2019 5.0 I love the ease of Buffer and plan on staying a client for years to come. Pros Very easy to use from the start and easy to share across different social media platforms and groups. Definite time saver from posting directly on the Social Media Account. Cons The only bug, I wish when you re-buffered it would also transfer the write up and not just the media attached. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite didn't allow me to see the full write up and I found it clunky to use Review Source AC Antonio C. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Good for the money, but there are better alternatives." September 25, 2022 3.0 Ok, nothing exceptional. Lately it is becoming a bit annoying because the social media account keeps on disconnecting and Buffer is experiencing a lot of publishing errors because of API issues. Pros When I started using it 3 years ago it was the best one for the money. Automated publishing on the top social media platform is what it is best for. Cons Over time the competition kept on improving while Buffer did not become better. Today there are better alternatives and at a better price. Review Source Waseem S. Creative Director Marketing and Advertising Used the software for: 6-12 months ### "Great product let down by terribly poor customer support" July 6, 2021 5.0 Pros How easy it was to use, setup and create custom schedule calendars Cons Technical difficulties were constant and consistent and followed up with poor customer support and delayed responses. Switched from [Planoly](https://www.capterra.com/p/213003/PLANOLY/) Planoly simply did not cater to enough social media networks to be an effective tool for us as a team Review Source Claire C. Claire Marketing and Advertising Used the software for: 1-2 years ### "Review of Buffer From a Free Account User" February 25, 2017 5.0 It's important to state that I only know the software as a free user. I also use Hootsuite, but my preferred method of social media management is Buffer, although it does not offer everything I am looking for. If I could afford it, my choice of social media management would be MeetEdgar, but my business is not on that kind of scale yet and I can't afford it. I use Bulk Buffer to upload bulk uploads, but the pain of it is that I have to go back to Buffer and upload images for each status. I don't know how the premium packages work, but on the free account, that is painful. All in all, I recommend Buffer for the person starting out. Pros Easy. Affordable - I'm on the free account. Well known; lots of resources for it like other 3rd party applications. Cons It does not do everything I want it to do, but there are no other social media management tools that do, so you can't hold that against Buffer at this stage. Review Source Richard S. Remote Assistant Machinery Used the software for: 1-2 years ### "Great tool for scheduling posts on assorted Social Media Accounts" December 4, 2022 5.0 It has been a good while since I last implemented Buffer, but I remember being very impressed with how easily one can automate posting to their social media accounts. This is great for someone like myself who cannot stand regularly checking all those accounts, much less taking the time to post some frivolous copy or links. Pros My favorite thing about this software is the fact that it will automatically search the internet and find articles and links to post to your social media accounts based on specific criteria and filters which the user provides. You can set some pretty broad topics for Buffer to seek out and yet it still seems to find relevant and appropriate results to post. Cons My least favorite thing about Buffer is the somewhat limited and broad range of topics offered as search criteria. In spite of the fact that the selection is somewhat limited, though, Buffer's AI seems to be pretty advanced, as I have almost always been happy with the items that were posted to my Facebook and/or Twitter accounts. I would just prefer it if a few more options were offered. Review Source Austin G. CEO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Greatly reduces the workload" September 20, 2018 5.0 Pros With the amount of social media management Buffer provides, our marketing team can greatly increase their effort in other aspects of marketing Cons It only has the most popular social media channels, thus lacking the integration with some more specialised platforms Review Source Response from Buffer September 24, 2018 Hi, Austin, thank you for the awesome review! I'm so glad to hear that Buffer has managed to help make your marketing team be more productive. I hear you about the social media channels. I believe it has been an intentional decision to integrate with the most popular social media channels so that we can best support our customers with our small team. That said, I'll be curious to hear what other platforms you're thinking of. Thanks, Austin. -Alfred Sean L. Social Media Manager/Marketing & End-User Support Internet Used the software for: 2+ years ### "Won't use any other company. " March 30, 2018 5.0 I use this for personal accounts and for work accounts. Multiple. It brings all of my work and personal things to an easy to use, manageable, mobile platform. It's a huge time saver. Huge. Pros Even with a free account, lining up posts for the week is super easy. All platforms covered (relevant ones anyway) They DO have Instagram integration for business accounts. Customer service is fast. They make it a point to talk to you like they are an old college friend. The longest I have ever waited for a response on Twitter for help was MAYBE 5 minutes. Cons Everything I have ever had a problem with they address right away. Can't think of any cons. For real. Review Source VR Verified Reviewer COO Entertainment Used the software for: 2+ years ### "Works a treat!" May 28, 2019 4.0 Great platform to manage the automation of your online social communications. Pros I was completely new to the world of managing my online communications across various platforms and I found Buffer on Appsumo. I never regretted using it. It is straightforward to set up, to select your areas of interest and the timings off your communications on your preferred platforms. Cons There is very little that I can say to the detriment of Buffer and if there was one thing then I would prefer to have a better curating tool for some of the auto-generated posts as I have found not all posts are on cue to what I am communicating about. Review Source Craig M. J. Managing Member / Owner Used the software for: 2+ years ### "If you are active on multiple social media platforms, you need Buffer!" February 22, 2018 5.0 Buffer is just AWESOME! Pros Buffer is a wonderful tool for scheduling, and spacing out, social media updates. It seems to work EVERYWHERE and 99% of what I share to the social networks is done via Buffer. It is easy to use and their support is outstanding! Cons About the only thing that I do not like about Buffer is that sometimes, for some reason, a post that you have created will fail to send. Now, if your social network connection needs to be refreshed, they will notify you of that. I have never been notified on a failed send and only see those when I go to the actual Buffer dashboard which is infrequently. Review Source DK Duane K. owner Photography Used the software for: 2+ years ### "Buffer is ok" December 6, 2019 3.0 Pros Does what they say which is allows one to schedule posts to social media. Cons Raised their price for individual accounts from 10 to 15 a month. Went to the free plan because of it then you lose posting abilities. Software has always had issues with it as each "upgrade" can result in loss of features. I hesitate to upgrade because of this. Sometimes it is best to leave things along. Some of the responses the software give can seem sophomoric, "Oops" comments, how about programming in not allowing times that have gone by instead of the comments? Every third post the app hangs for at least 3 minutes which is very annoying. They had better versions than the current ones as of late. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Buffer took things away over time if you did not pay for a sub they used to include. Review Source ED Elle D. Business Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "A great intro for beginners " June 19, 2022 4.0 It's perfect for anyone running one or two social media accounts Pros Buffer is ideal for those that are new to automating Social media posts. It's super simple Cons I wish it was lower in price for those of us who run several accounts at once. Alternatives considered [Twitter/X](https://www.capterra.com/p/214056/Twitter/) Reason for choosing Buffer For scheduling tweets Switched from [X Pro](https://www.capterra.com/p/144330/TweetDeck/) Interface on desktop not as smooth as I'd like Review Source michelle G. consultant Public Relations and Communications Used the software for: 2+ years ### "Buffer helps you manage your social media posts - set it and forget it" October 31, 2018 5.0 I don't know if I could be without Buffer. I also love Pablo, their image tool, which is free. I use them both throughout my day every day, for both my social media and for clients. Pros I love Buffer! It allows me to post to social media when I'm nowhere near my phone or computer. It's like the slow cooker for your social media queue. It's easy to use and well worth the money. Cons They took away a feature I really liked called the optimal timing feature, which would help you set the times of your posts based on the most popular days/times to post. They also moved some features that were in the free version to the paid version. Review Source Chris C. Director of Operations Used the software for: 1-2 years ### "Switched from Hootsuite to Buffer and I haven't looked back." January 17, 2018 5.0 Efficient social posts, plus additional performance data. What more could you ask for? Pros Buffer is a blast to use, and it makes social posting easier without a doubt. When you add in the app and Chrome extension, you come away with the best way to efficiently update your social channels (in my opinion). I really enjoy the post reminders for Instagram too! Something that was not available in previous years on other platforms that I tried. Buffer can provide value for free users, but it is definitely well-worth the monthly subscription. Cons If I had to pick something, it would be that posts to Instagram cannot be published through the software. However, I realize this isn't necessarily something that is possible right now. Perhaps it will be in the future! Review Source VR Verified Reviewer Director of Marketing Used the software for: 2+ years ### "Perfect software for social media publishing and analytics" January 11, 2018 5.0 Social Media Management Social Publishing Brand Awareness Increasing Brand Value Pros Buffer invented the concept of a social "queue" and Chrome extension they've become the clear leader in the social publishing space. They are also a great resource and thought leader on the strategy side of things. Cons I mainly use their calendar view, which still has some major bugs and will mess up every so often and they haven't been addressed still since it launched. I wish they were better able to aggregate the social accounts for analytics I know they're working on a new analytics platform currently, though. Review Source Jay D. Digital marketing & Business Strategy Marketing and Advertising Used the software for: 1-2 years ### "Schedule all your content!" November 28, 2018 5.0 Between the informative blog posts, incredible customer service, and handy analytics, we've nailed our social media strategy and begun to see a improvement in engagement, audience growth, and revenue! Pros The innovation. There is a lot of competition in the social media industry and there are a lot of scheduling products like Buffer. But they manage to stay ahead of the curve, always innovating to come up with new features, offerings, and complementing side products. So you can always be confident that you're using the best software with the latest technology. It makes content management a breeze! No more worrying about posting on time Cons There aren't many options between the free version and the pro version. A big jump but I believe they're fixing this so that's ruled out. Review Source Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Content Marketing](https://www.capterra.com/content-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.