# Page 21 | Buffer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Buffer the right Social Media Management solution for you? Explore 1491 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143492/Buffer/reviews

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Buffer

4.5 (1491)

[View alternatives](https://www.capterra.com/p/143492/Buffer/alternatives/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Buffer

## Showing most helpful reviews

Showing 501-525 of 1491 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jonathan P.  
Social Media Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Buffer is my social media dashboard of choice"

July 14, 2017

4.0

Buffer helps save time and makes social media posts more effective.

Pros

Easy to set up and add accounts, easy to obtain articles from the web and great customer services. Buffer have really thought about the design and if steps aren't needed they are removed. For example, when adding a new time to a posting schedule there's no need for a save button, so there isn't one. Just add the new time and you're done.

Cons

A shame that the feature that suggested the best times to post has been withdrawn. It was useful to be get this guidance and my clients loved the idea.

Review Source

VR

Verified Reviewer  
Co-Founder & Chief Content Officer  
Consumer Services  
Used the software for: 6-12 months

### "Great for managing multiple social media channels"

August 3, 2018

4.0

Pros

I really like being able to draft and schedule our Facebook and Twitter posts well in advance. Buffer helps ensure that our content is always posted at the times during which our audience is most likely to see it. This is particularly useful to automate a variety of posts about our upcoming events.

Cons

I'm not a big fan of the URL shortener. The links are Buffer branded, making it obvious when posts are pre-written, which is kind of tacky. Not a huge issue though.

Review Source

Amber Elizabeth M.  
Graphic Designer  
Insurance  
Used the software for: Less than 6 months

### "There's some kinks."

December 8, 2019

3.0

I'm the only user of this software that was in place when I started my position and will be speaking with my supervisor about opportunities to try other services that offer comparable services because it's just not wowing me.

Pros

This software was in place when I came on to my job and I will be looking to see if we can try out other software, so I don't really have a lot of great things to say about it. It does what other brands do, but has a few kinks that need to be worked out.

Cons

I have more gripes than positives about Buffer, but to be fair, I haven't tried customer service yet to see if they can be worked out. Sometimes scheduling posts can be a nightmare - they won't show up after you've posted. Or they show up twice. Or the time you've set doesn't save properly. The area to click on some features is very specific, but unhighlited so you have to learn the quirks. When on the calendar view, only the bottom of half of the square will allow you to click. Very tedious. You aren't able to post the same content to multiple accounts easily. I have to repeat the post on each account but I would love to be able to duplicate it to other facebook pages without going through all the motions.

Review Source

HC

Hilary C.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for content scheduling"

November 23, 2023

5.0

Pros

This is a great tool for scheduling and planning our social media content.

Cons

Nothing to report. Would recommend to anyone.

Review Source

Shore C.  
Review Specialist  
  
Used the software for: 1-2 years

### "Buffer has been a wonderful product for my team. "

February 14, 2018

5.0

Pros

Buffer makes creating my client's social calendar's super simple. I'm able to plan posts ahead of time and view their monthly calendar.

Cons

Sometimes I do have issues with images showing up in Facebook links I'm sharing through Buffer. There are sometimes issues with posts not posting at the scheduled time.

Review Source

TH

Trevor H.  
Digital Consultant  
  
Used the software for: 2+ years

### "User friendly, never had a problem and love the emails of new social media/marketing information"

February 22, 2018

5.0

Social media management done easy, great analytics and tips

Pros

Simplistic and very user friendly - I always have clients create their own to develop their social media skills and the Buffer software itself. Its so easy to use and new users just need a quick run through the basics and they are using it to their full potential.

Cons

If there is a problem with your account with buffer you don't tend to find out till a post is produced - then you receive an email. I know this cant be helped but maybe a process to ensure the accounts have a clean connection?

Review Source

Nicholas S.  
Student Pastor  
Religious Institutions  
Used the software for: 2+ years

### "A Great Social Media Scheduler and Analytics!"

July 31, 2019

4.0

Pros

Buffer has many features, many of which have been upgraded in the last few years! You can schedule social media posts, get analytic information on your content, and even create image content! This is a great software perfect for a company working together to create great social media presence and excellence. You outta give Buffer a try!

Cons

Most of the cons I can think of have actually been addressed and taken care of! Pricing can be a little bit of a set back if you're working with a large team.

Review Source

Colleen W.  
professional blogger  
  
Used the software for: 2+ years

### "I used buffer for some of my scheduling needs"

June 22, 2018

3.0

I liked that if it worked properly it could be a timesaver so you could do your posts simultaneously.

Pros

I liked that I could schedule on what sites I wanted to post on simultaneously. It could be a real time saver.

Cons

I had a lot of difficulty with this scheduler. It wouldn't schedule my post properly. Then when I tried to delete my account, I couldn't.

Review Source

Response from Buffer

June 27, 2018

Hi, Colleen, I'm sorry that you experienced some issues with Buffer. If you are keen to try Buffer again (or delete your account), would you be up for emailing us at hello@buffer.com? We would love to see how we can help. No worries if not, and thank you for the review.

Omkar J.  
Director  
Plastics  
Used the software for: 6-12 months

### "Great scheduling app but not an end-to-end solution"

November 5, 2018

4.0

I've tried my hands at Buffer, but I just ended up going back to Hootsuite. It's just a more well-updated and end-to-end solution covering a lot of things better than Buffer. I'd say I'd use buffer for my basic needs but as you get more hands-on, you're going to need a better tool.

Pros

Love the ease of scheduling of content on their 'calendar' interface. Unfortunately it's only reserved for the paid version of the software, but totally worth it if ease of use is important to you.

Cons

No feeds. No proper Instagram support. Wouldn't recommend it for anything beyond basic content scheduling. Long story short, not as diverse as Hootsuite.

Review Source

Response from Buffer

November 8, 2018

Hi, Omkar, thank you for giving Buffer a go and leaving a kind review for us. In case you ever want to try Buffer again (no pressure), you can now schedule Instagram posts to be automatically published. You can read a bit more here: https://buffer.com/instagram. Thanks again for trying Buffer. -Alfred

Zach P.  
Marketing & Social Media Specialist  
Real Estate  
Used the software for: 6-12 months

### "Social media management simplified! "

September 18, 2017

5.0

Simplified our social media content management strategy.

Pros

One of the better social media marketing platforms for organizing a comprehensive content strategy. It's extremely simple and intuitive to use and takes little effort to master.

Cons

The small business pricing plan is a bit much if you're on a tight social media budget, but in my opinion it's worth the price difference in comparison to other similar tools. Do your research on pricing and needs before signing up.

Review Source

VR

Verified Reviewer  
Co-Founder ' Chief Growth Officer  
Computer Software  
Used the software for: 2+ years

### "I'm in love with Buffer. I use it every day, and my business cannot operate without it."

January 9, 2018

5.0

Pros

It's amazing. Buffer automates the timing of your social media posts. It sports a sleek interface and options for such as numerous social networks.

Review Source

Bonnie F.  
Chief Investment Innovator  
Financial Services  
Used the software for: 2+ years

### "Great user interface for social media scheduling"

November 24, 2018

5.0

Pros

Buffer is easy to use and excellent value for money. It is designed for managing social media marketing and helps you do it consistently. It's professional and focuses on management not consumption of social media, which I prefer over competitor products.

Cons

I've run into challenges using it to manage Instagram marketing campaigns (didn't queue up posts properly, didn't integrate well with Instagram, but could be more of a function of Instagram's restrictive API than a criticism of Buffer.)

Review Source

deepika J.  
Doctor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Buffer review"

October 4, 2018

5.0

This software save my time in publishing on all social platforms.

Pros

What I like about buffer is Pablo and its publishing feature. The interface is quite simple and I can simply create & share my posts on social media multiple accounts. It significantly save my time

Cons

I think they should move toward being complete social media management software. I have to invest in Statusbrew to use other features apart from publishing

Review Source

Response from Buffer

October 8, 2018

Hi, Deepika, thank you for the review and feedback. You might be pleased to find out that we have been working towards being a more complete social media management tool. Besides Buffer Publish (used to be known as Buffer), we also have Buffer Reply, a social media engagement and customer service tool (https://buffer.com/reply/), and Buffer Analyze, a social media reporting and analytics tool, which is in beta now (https://buffer.com/analyze). Feel free to let me know if you have any questions about them.

VR

Verified Reviewer  
Trauma and Extremities Associate Sales Representative  
Computer & Network Security  
Used the software for: 2+ years

### "Buffer is my favorite social posting platform"

October 4, 2019

5.0

I have used for posting social media, scheduling and tracking/analyzing data.

Pros

I have honestly used a few different social posting platforms and my favorite has been Buffer. It has by far in my opinion the best free option available. They are also always integrating, iterating and making things better based on their user feedback.

Cons

Cons come down to what is available in the free option, however I still think it is better than others. You don’t have much access to data and analytics in the free version.

Review Source

VR

Verified Reviewer  
Owner  
Online Media  
Used the software for: 1-2 years

### "best scheduling app for small businesses"

May 7, 2019

5.0

I love this app!

Pros

I LOVE THIS APP! This is great when managing my clients and scheduling their social media for the week! I used it daily and it has saved me so much time and is helping to keep me on task! I love that it notifies me to post via my watch as well, especially since I don't always hear my phone. I will continue to use the app!

Cons

I was shown that you can schedule comments as well, however when i went to find it, i couldn't.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Buffer

the cost and specifics of posting was way better!

Review Source

Rutger R.  
Digital Marketer  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Buffer Is the Best Social Media Scheduling Platform There Is"

December 23, 2018

5.0

Pros

Ease of use, aesthetics, and what the company stands for.

Cons

Occasionally, LinkedIn disengages itself, but that might be a problem on their end.

Review Source

JAW

Jody Ann W.  
Chef  
Food & Beverages  
Used the software for: 2+ years

### "Buffer Review"

July 25, 2022

5.0

Excellent

Pros

I love the convenience of being able to schedule my social media posts with my busy schedule.

Cons

Has no social media management, you will have to manage hashtags or mentions with another tool.

Review Source

SK

Sachin K.  
Sales and marketing  
Accounting  
Used the software for: 1-2 years

### "Best pre schedule social media post"

December 23, 2023

5.0

Pros

I like most about buffer which is there pre schedule social media post on multiple accounts. And I can schedule a whole month post in a day.

Cons

Their are no issues from my side. Because they help me a lot.

Review Source

LC

Leah C.  
Social Media Manger  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Buffer Review"

September 7, 2023

5.0

Buffer is overall very easy to use and pick up quickly. The integration between several platforms and log ins is seamless and easy for multiple people to use.

Pros

Buffer saves me time by allowing me to post my content in one place and makes it easy to customize the captions for each platform. I like that I am able to edit everything within the same screen.

Cons

Sometimes my posts do not go through and I do not get notified unless I check each page. It also would be nice to add multiple links to the "link in bio" feature.

Review Source

Max B.  
Business consultant  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Make multiple social media posts and post them automatically whenever you want. How cool is that?"

April 8, 2021

5.0

Buffer helps businesses and influencers to create and spread social media activity with the goal of reaching the right customer segment online. However, we don't use it to reach clients. Our goal is to increase the brand awareness of the company.

Pros

We have a social media strategy at our business. That means that we choose tacticle timeframes for placing posts on social media, such as LinkedIn, facebook and Instagram. Buffer helps us with deploying this strategy on a structured manner. We can prepare all our posts in one day and post them apart from each other on different dates, hours, minutes or seconds.

Cons

There is actually nothing that I dislike about buffer. Buffer has the goal to make a social media planning easy and customazible and that is exactly why I use it. Despite some designing and functionality bugs, this platform brings me efficiency and way more productivity in my job.

Review Source

AG

Adrienne G.  
Manager, Membership  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Clean interface, easy to use, free options available"

August 6, 2019

4.0

Pros

The interface was easy to navigate and very simple with little instructions. There is a free version which will serve very basic needs. Other functions are available with increase in subscription cost. Easy and reliable way to schedule social media posts and works across many platforms. For a small business, it fits our needs perfectly.

Cons

Reporting and analytics are lacking and there are limitations on the platforms you can post on. The Buffer dashboard is weak but it is forgivable for the price of the software.

Review Source

Mat K.  
Co-Founder  
Automotive  
Used the software for: 2+ years

### "The Easiest Way to Share and Schedule on Social Media Platforms"

October 31, 2018

5.0

I've been using the buffer platform for years. The easy setup and quick post scheduling has been fantastic. They've always stayed committed to great customer service so as Facebook and other networks have changed their APIs buffer has kept up to date and worked without a hitch.

Pros

What I like most about Buffer is that the integration with each platform just takes a click or two. No complicated integrations just straight forward and easy setup.

Cons

The free plan limits the amount of platforms you can connect with but it still offers a great value.

Review Source

Deborah E.  
Engineer  
Computer Software  
Used the software for: 1-2 years

### "Effective ,but not comprehensive."

March 22, 2018

4.0

Pros

Buffer makes it extremely easy to share any page I am reading. By keeping my Buffer topped up, Buffer automatically helps me share my posts all through the day.

Cons

In comparism to tools like Hootsuite , I feel I do not get enough value for money being paid.I dislike its link shortener too.

Review Source

DC

David C.  
Director  
Education Management  
Used the software for: 2+ years

### "Best social media scheduler we've used"

January 6, 2021

5.0

Overall we are very pleased with this software. For the price and what it is able to do, it's a great addition to our social media tool kit.

Pros

The ease of implementation and ability for multiple team members to access the account is a huge plus. The scheduling process is very easy and intuitive.

Cons

The analytics that seem to be available are constantly changing, and getting them isn't as intuitive as it could be. It would be nice if the process of seeing the data and performance analytics was more streamlined, if not automatically sent to the user.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 1-2 years

### "Love BUFFER for social scheduling"

June 2, 2018

5.0

Pros

I manage several dozen accounts through this software and it's so easy to use and maintain. I even adopted it for my own personal social profiles.

Cons

I only wish there was a little more meat to the analytics portion of Buffer, but if you don't use it for that, then it's not a big deal.

Review Source

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