# ManageEngine ADManager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ManageEngine ADManager Plus the right Identity Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143496/ADManager-Plus/reviews --- ManageEngine ADManager Plus 4.6 (105) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 23rd, 2026 # Reviews of ManageEngine ADManager Plus Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews km khutso andy m DirectorComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “We particularly value the centralised user and group management, bulk account operations, reporting, and the ability to identify inactive users, locked accounts, password-related issues, and group memberships.“ June 22, 2026 DC DANIEL C IT AdministratorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “The only thing i cant really complain about is the lack of more robust scripting support within the disable/delete policy.“ June 22, 2026 AF Ali F Sr Manager of InfraHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “Effortless Delegation: It allows us to securely delegate routine AD tasks (like user onboarding, password resets, and account unlocking) to helpdesk staff or non-technical teams without granting them direct domain admin rights.“ June 22, 2026 JA Jessy A Systems AdministratorAirlines/Aviation, 201 - 500 employeesUsed the software for: More than 2 years. “The upgrade process seems to be a bit outdated and complex for how long the software has been published.“ June 23, 2026 CQ Connor Q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: More than 2 years. “It provides an easier interface for advanced reporting and management of Active Directory and 365 objects - whilst navigating can be cumbersome initially, once you've been through and used the common modules a few times it all starts to fall into place.“ April 2, 2026 CW Clyde W System AdministratorFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “The reporting in ManageEngine ADManager Plus is limited and sometimes hard to work through.“ June 8, 2026 AB Alfonso B IT Asset ManagementInsurance, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It’s been helpful that it includes many of the domain audit reports we need, and that we can export reports to Excel for deeper analysis and manipulation.“ June 22, 2026 LW Luke W Director, IT OperationsInsurance, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The interface seems to be a bit outdated looking. “ June 22, 2026 ## Showing most helpful reviews Showing 1-25 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pervaiz D. IT Manager Non-Profit Organization Management Used the software for: 2+ years ### "AD Manager Automation and Modifications" June 25, 2026 5.0 Reporting with click you can get reports which will take you days with other tools and AD Manager does it in minutes. Pros I am using AD Manager plus for Account creation and Modification, Account creation, Modification, and Reporting for different uscases Cons First it is local, you can some how connect it network but in order for external users they need to use VPN as this is on prem within network apps. Review Source HI Hendra I. Senior System Administrator Retail Used the software for: 1-2 years ### "Helpful for AD Tasks, But Needs Polish" June 23, 2026 4.0 Overall, my experience with has been a mix of wins and frustrations. On the positive side, it really cuts down the time spent on everyday AD tasks, bulk updates, user management, and password resets are way easier compared to doing them manually. The reporting features also give good visibility into permissions and activity, which makes audits less painful. That said, the interface feels outdated and clunky, and there’s definitely a learning curve when you’re first getting started. Some of the advanced features take extra effort to set up, and the whole experience doesn’t feel as smooth or modern as it could. Still, once you get past those hurdles, it’s a reliable tool that makes AD management more manageable. Pros What I really like about is how much it streamlines the everyday stuff I do in Active Directory. Tasks that used to take a bunch of steps like creating or editing user accounts, resetting passwords, or managing group memberships are now super quick and easy. The bulk management stuff is a huge help; instead of doing everything one by one, I can update multiple users at once without worrying about missing anything. And the reporting features are great. They give a clear picture of user activity and permissions, so audits feel way less stressful. Cons the one thing I liked least about is that it can feel a bit cluttered or overwhelming at times. The layout has a lot of options and menus, which can make it a little tricky to find what I need quickly, especially for new users. A more streamlined or modern interface might improve the overall user experience. I think they should improve on user interface design. Review Source VM Volker M. IT Administrator Pharmaceuticals Used the software for: 1-2 years ### "A must have with more potential" June 23, 2026 3.0 User + Group management is excellent. Reporting works well. Import funktion is used and works properly Pros If NTFS would work much more better it would be the automation in governance + user management. Creating technician groups with different rights work well Cons File server management did not do enough, als ntfs governance. Microsoft 365 is not needed because in a mixed environment we do not use Alternatives considered [Netwrix Directory Manager](https://www.capterra.com/p/10022798/Netwrix-GroupID/) Reason for choosing ManageEngine ADManager Plus Interaction with service desk plus. Handling Review Source CQ Connor Q. IT Team Lead Media Production Used the software for: 2+ years ### "Powerful alternative to scripting, reporting, and task automation" April 2, 2026 4.0 It provides an easier interface for advanced reporting and management of Active Directory and 365 objects - whilst navigating can be cumbersome initially, once you've been through and used the common modules a few times it all starts to fall into place. Pros ADManager provides a visual interface for advanced reporting and AD actions through a web console - a lot of functions that might otherwise require some scripting competency and delegating administrative and access rights to users that you mightn't otherwise allow in more secure environments. It combines the functionality of active directory, 365 and powershell modules for AD and task scheduler to achieve advanced reporting & management from a central, easy to navigate place - also allowing for delegation and distribution of admin rights across certain groups/OUs without having to expose underlying infrastructure and services to regional administrators or more technical users, ensuring that everything stays secure and within compliancy rulesets. Cons Some functions can be difficult to find and might require searching through sub-menu's. The product also provides an SMTP reporting/notification feature which can leave a lot to be desired. The in built reporting function produces legible and customisable excel sheets/PDFs however this functionality doesn't seem to exist in the same vein when dealing with the email notifications and as such trying to backtrack through these notifications to understand what takes may or may not have run successfully can be quite difficult, especially if like us you have configured many automated jobs to run each night and end up with a bulk set of emails to try and digest the following morning. Review Source kaM khutso andy M. Director Computer Software Used the software for: 1-2 years ### "Reliable and efficient Active Directory management solution" June 22, 2026 4.0 Our overall experience with ADManager Plus has been positive. We have used the product for approximately two years, and it has helped centralise Active Directory administration, improve visibility, and reduce repetitive manual work. It is particularly useful for managing users and groups, carrying out bulk operations, and producing reports for operational and audit purposes. The solution has been reliable for our requirements, and support has been helpful when assistance was required. Although there is a learning curve for some advanced features, it remains a practical and valuable Active Directory management solution. Pros ADManager Plus makes routine Active Directory administration much easier. We particularly value the centralised user and group management, bulk account operations, reporting, and the ability to identify inactive users, locked accounts, password-related issues, and group memberships. The interface reduces the need to perform every task manually through separate Active Directory tools or PowerShell. Its reports are also useful for internal reviews, troubleshooting, and audit preparation. Cons Some advanced configurations and reports require time to understand, particularly for new administrators. The interface contains many options, and certain settings could benefit from clearer in-product explanations. Initial permission, workflow, and reporting configurations may also require technical assistance. A more modern interface and simplified documentation would improve the overall user experience. Review Source RA Ryan A. Director - Information Technology Biotechnology Used the software for: 2+ years ### "AD Manager Plus is great software and does everything i needed it to do" June 23, 2026 5.0 Experience has been great. Easy setup, reports work prefect. Once i had the application setup, besides updates to the software, i never have to do anything unless i am looking for a new report. Software just works. Pros The ease of initial setup and the reports that can be generated from it are what drove me to want to use it initially. It has so many features that can be used and the setup can be very complex if you really want to dive in, but the nice thing is that it can be done over time. The initial setup to get it reporting and allowing you to make changes from it are very easy and quick. I have had very few issues with it and when I did have to reach out to support, they were very helpful. Quick to respond and answered all my questions. One of the best features of this product is the cost. The ease of initial setup and the reports that can be generated from it are what drove me to want to use it initially. It has so many features that can be used and the setup can be very complex if you really want to dive in, but the nice thing is that it can be done over time. The initial setup to get it reporting and allowing you to make changes from it are very easy and quick. I have had very few issues with it and when I did have to reach out to support, they were very helpful. Quick to respond and answered all my questions. One of the best features of this product is the cost. Cons would say the only issue I have with any of the products is the amount of RAM that it takes to run the applications, but at least before, that was cheap. Review Source TK Tim K. Director of Systems Technology Primary/Secondary Education Used the software for: 2+ years ### "Worth the money!" June 22, 2026 5.0 It was one of the first pieces of software I bought when starting in my current position. The simplicity it added to my tasks was more than worth it, especially with some of the rare and bulk jobs where I could set policy and templates. Pros Simplicity of management of the AD environment. Being able to cover all areas in a friendly UI is significant. Also, it saves me, as the administrator, time in that I can have other users manage password resets and other simple tasks for individual accounts, while I manage more in depth tasks and processes for the AD cycle. Customer support is responsive and I get good value for how much time it saves me. Cons The amount of policies that sound the same and overlap when it comes to the automation. Some things are similarly named and some of the fields within the automation and Workflow have some similar options. Review Source AF Ali F. Sr Manager of Infra Hospital & Health Care Used the software for: 2+ years ### "Streamlines Active Directory management and delegation without complex scripting" June 22, 2026 5.0 ADManager Plus bridges the gap between complex PowerShell scripting and everyday identity management. It significantly reduces the burden on senior infrastructure/sysadmin teams by providing a safe, audited environment for helpdesk delegation. If you are managing multiple domains or hundreds of user changes weekly, the time savings alone justify the implementation Pros Effortless Delegation: It allows us to securely delegate routine AD tasks (like user onboarding, password resets, and account unlocking) to helpdesk staff or non-technical teams without granting them direct domain admin rights. Bulk Management & Automation: The ability to perform bulk modifications using CSV imports saves an immense amount of time during large-scale onboarding or structural changes. Out-of-the-Box Reporting: The built-in reporting is highly detailed, making it easy to quickly pull compliance audits for inactive users, expired passwords, or nested group memberships. Cons UI Customization: The web interface is highly functional but can feel slightly dated in certain modules, and customizing the dashboard layouts could be more intuitive. Licensing Model: The licensing tiers can scale up quickly depending on the number of helpdesk technicians and domains you need to manage. Review Source VR Verified Reviewer IT Infrastructure Engineer Leisure, Travel & Tourism Used the software for: 1-2 years ### "Efficient and Flexible Active Directory Management at Scale" May 6, 2026 5.0 Overall, it’s a solid and reliable Active Directory management tool that improves efficiency and visibility, especially in larger or hybrid environments, with a manageable learning curve. Pros The centralized Active Directory management and bulk user operations save a significant amount of admin time. Reporting and delegation are particularly strong for day‑to‑day AD tasks. Cons The interface can feel dated and overwhelming at first, and some advanced features require careful role and permission tuning. Review Source Vladimir B. Information Security Program Manager Banking Used the software for: 6-12 months ### "Reliable AD Manager experience running for more than 8 years" June 22, 2026 5.0 Excellent product and service. Payable solution. Really good account managers, community and constant free training for users Pros User friendly administration tool for Active Directory , easy to generate reports , automation and monitoring capabilities Cons Only covers domain on premises , cloud requires another product. For the technology 5 years ago this solution was perfect. Review Source MM Mohamed M. Area Manager Retail Used the software for: 6-12 months ### "Transformed our way of handling users in the organization" April 22, 2025 4.0 Pros The ability to implement several features and options available with ADManager Plus, especially the Access Certification Campaign, proved to be a major boon for our company. It has enabled us to schedule groups for the periodic review of user access rights regarding internal policies and external requirements such as GDPR. Cons When implementing our solution, we encountered some issues with the integration of some tools into the HR system due to weak support of the API. It made it necessary to use manual methods in syncing user data, which was quite tedious to perform. Review Source ZM Ziad M. Advertising Manager Retail Used the software for: 1-2 years ### "Simplified workflow automation for IT administrators" April 26, 2025 4.0 Pros ADManager Plus’s strength I found the most useful was the built-in workflows for the repetitive processes like user provisioning, de-provisioning, and access certifications. I could design approval workflows that translated our workflows perfectly thus reducing the back-and-forth in e-mails, significantly enhancing the account management workflows. Cons Something that the user found annoying is that the role is not changed dynamically when some attributes are modified. There was a concern that once a user profile changed a group was not adjusted to another automatically thereby creating some gaps. Review Source CB Chris B. SDR - Sales Development Rep Computer Software Used the software for: Less than 6 months ### "ManageEngine ADManager Plus" May 19, 2025 5.0 For managing and reporting on Microsoft AD, exchange, and google workspace it is fantastic. Really like the user provisioning functions and the compliance with GDPR and HIPAA is of great value to us. Highly recommended. Pros We do a lot of reporting for our customers so the automation of admin tasks and repetitive processes with no scripting is really good providing time savings. Cons Could be a bit more user friendly but once you get to know the workflows it is fine. Provides a nice GUI though to automate admin tasks which is very helpful. Review Source TE Tolga E. Head of Department Higher Education Used the software for: 1-2 years ### "Equipped our AD operations with accurate instruments" April 22, 2025 5.0 Pros One of the major benefits I observed while using ADManager Plus was how it provided me with automation of various AD tasks like user management. There was relative ease in managing user account especially due to the predefined templates and the availability of the bulk operation. Cons I had to shift to the use of the browser version to be able to access all the available options. Review Source LN Luis N. Security Engineer Hospital & Health Care Used the software for: 2+ years ### "A good tool with room for improvement" February 12, 2025 4.0 My overall experience has been mixed. It does a good job but the ui/ux portion of it could be better Pros It makes for easy reporting and quick action on ad objects Cons The reports could be more customizable. It has a learning curve and the support isn't that great. Review Source MP Mitchell P. CIO Government Administration Used the software for: 1-2 years ### "AD Manager Ease of Use for Helpdesk teams" January 3, 2025 5.0 Good for an IT helpdesk team to mitigate creation/separation issues and rapidly deploy or recycle accounts. Pros Ease of use, additional features, quick deploy of AD resources Cons On Prem set up took some time and deployment resources Review Source FS Francisco S. Developer Computer Software Used the software for: 2+ years ### "ManageEngine ADManager Plus makes managing active directory users a breeze!" November 10, 2024 4.0 Pros The UI is intuitive and the automation features save me time and effort. Cons I wish it had more customizable reporting options and better mobile support. Review Source LT Laura T. Marketing y Designer Computer Software Used the software for: I used a free trial ### "ManageEngine ADManager Plus makes managing user accounts and permissions a piece of cake! So easy to use." September 20, 2024 5.0 Pros The software is really user-friendly and simplifies the management of AD user accounts and groups. It saves me a lot of time. Cons I wish the software had more advanced automation features and better reporting capabilities. It would make my job even easier. Review Source VR Verified Reviewer IT Manager Retail Used the software for: 6-12 months ### "Well made product" March 13, 2023 4.0 All in all, this product is really well made and it will facilitate your management of the Azure environment in a professional way, I would recommend using it. Pros The most important feature of this product is having the ability to do bulk user management and file server permission management. Cons The Professional tier is a little expensive compared to the standard tier but other than that I don't see anything else. Alternatives considered [Tipalti](https://www.capterra.com/p/236980/Tipalti/) Review Source AS Andrés S. Gerente de proyectos Information Technology and Services Used the software for: 1-2 years ### "To simplify the administration of your domain, ADManager is the best solution" May 16, 2022 5.0 ADManager has helped the company to improve the administration of the domain, allowing to improve times and through personalized templates Pros It is very simple and easy to implement, it also allows the management, loading and updating of bulk data. Cons The solution is very cheap compared to its scope Review Source DR Dean R. Group Infrastructure Specialist Publishing Used the software for: 2+ years ### "ADManager+ - excellent integration with helpdesk" May 18, 2021 5.0 We have introduced a lot of automation from helpdesk using the API. This allows L1 technicians to perform functions they otherwise would not have access to in a secure manner. Pros Using this app to create new user accounts - it uses templates which can set a lot of changeable default field values, based on various criteria (such as department). We use the API to automate a lot of processes from our helpdesk software so we can click a button on a ticket and the action can place users in AD groups for example for various permissions (after approval). We don't even need to log into the app to do this. We also use the API to auto-disable user accounts and add expiry dates to leavers from info taken automatically from our payroll system. The auditing reports are great as we can easily find out who changed something and when. Cons It's not ideal for bulk technician management - sometimes adding one OU to multiple users can result in replacing the permission instead of adding it. The MFA option to remember the code for 180 days simply doesn't work (it asks for the code every day but it's not a showstopper). Review Source MF Michael F. Mission Critical Engineer Information Technology and Services Used the software for: 1-2 years ### "Excellent reporting and compliance on Active Directory" March 29, 2024 5.0 Pros The ease of generating reporting on Active Directory for compliance purposes Cons Does require more operational maintenance than a SaaS solution Review Source TG Tad G. Sr. Systems Administrator Used the software for: 2+ years ### "We purchased ADManager Plus in early 2015 and use it extensively with 125 techs in over 60 countries" May 9, 2018 5.0 Pros Automation and reporting functions let us improve our service level but spend less time doing routine tasks. Totally granular permission assignment capability. Rules-based templates, very customizable. Continually improving and adding new features. And there are frequent free online training sessions that improve our knowledge of the product's capabilities. Their tech support is very good to work with, very quick to respond. Cons The only problem I can think of is getting an invoice from Manage Engine in the form needed by our finance department so we could pay the maintenance bill. Review Source MR Marcus R. Information Security Analyst Used the software for: 2+ years ### "Great tool for support" April 10, 2018 4.0 Pros Live the fact you can search across multiple domains in one shot versus the one domain at a time approach through the traditional AD console. Vast reporting features, simplified the needs for any request to see information for various levels in organization. Cons Can be slow in IE. Reporting features should allow a little more fine tuning. Custom re Let's beeds to be tuned to allow for more searching features. Review Source GS GAVRIL S. Sr. System Engineer Used the software for: 2+ years ### "The software makes managing 4 separate AD domains easy. " April 11, 2018 5.0 Pros Reporting functionality makes it easy to find which tech is responsible for changes made across all the location and domain while not having to give elevated privileges and accounts on each domain. Cons Support is a little lacking in that there is not a way to track your open tickets and trying to get ahold of the tech you previously worked with is just not possible most of the time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.