# Page 2 | ManageEngine ADManager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ManageEngine ADManager Plus the right Identity Management solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143496/ADManager-Plus/reviews --- ManageEngine ADManager Plus 4.5 (86) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 29th, 2026 # Page 2 - Reviews of ManageEngine ADManager Plus ## Showing most helpful reviews Showing 26-50 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mohamed M. Area Manager Retail Used the software for: 6-12 months ### "Transformed our way of handling users in the organization" April 22, 2025 4.0 Pros The ability to implement several features and options available with ADManager Plus, especially the Access Certification Campaign, proved to be a major boon for our company. It has enabled us to schedule groups for the periodic review of user access rights regarding internal policies and external requirements such as GDPR. Cons When implementing our solution, we encountered some issues with the integration of some tools into the HR system due to weak support of the API. It made it necessary to use manual methods in syncing user data, which was quite tedious to perform. Review Source TV Tiffany V. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Efficient patterning in order to manage IT workflows" April 26, 2025 5.0 Pros ADManager Plus delegation features were helpful in the ability to assign specific administrative chores to the help desk technicians but with less power. Through carefully setting rights at a granular level only the necessary accesses were afforded to technicians for instance, password resets and account access unlocks. Cons While setting up the delegations, there were certain procedural complexities especially in defining the roles. Review Source KS Khaled S. Project Manager Environmental Services Used the software for: 6-12 months ### "Simplifies user provisioning in hybrid environments" April 15, 2025 5.0 Pros My favorite feature of ADManager Plus was the way it deals with attribute mapping during cross-platform user creation. I was also able to connect Active Directory with Microsoft 365 to make sure that the process of provisioning was linked so that I did not have to use PowerShell. Cons One of the problems that I faced was the schedulling of the inactive accounts report. It has no capability to generate dynamic filters based logs of login history for multiple platforms together at once I had to run different reports to serve the purpose Review Source ZM Ziad M. Advertising Manager Retail Used the software for: 1-2 years ### "Simplified workflow automation for IT administrators" April 26, 2025 4.0 Pros ADManager Plus’s strength I found the most useful was the built-in workflows for the repetitive processes like user provisioning, de-provisioning, and access certifications. I could design approval workflows that translated our workflows perfectly thus reducing the back-and-forth in e-mails, significantly enhancing the account management workflows. Cons Something that the user found annoying is that the role is not changed dynamically when some attributes are modified. There was a concern that once a user profile changed a group was not adjusted to another automatically thereby creating some gaps. Review Source SH Sohail H. Systems Engineer Airlines/Aviation Used the software for: 2+ years ### "Great AD manager tool " April 6, 2025 5.0 Overall it's a great tool for users,groups AD management and allows you to grant granular access to Service desk without exposing the whole AD console. Pros Ability to manage users and run ad-hoc customized reports Cons The entire home screen interface looks boring and out of date. Review Source CB Chris B. SDR - Sales Development Rep Computer Software Used the software for: Less than 6 months ### "ManageEngine ADManager Plus" May 19, 2025 5.0 For managing and reporting on Microsoft AD, exchange, and google workspace it is fantastic. Really like the user provisioning functions and the compliance with GDPR and HIPAA is of great value to us. Highly recommended. Pros We do a lot of reporting for our customers so the automation of admin tasks and repetitive processes with no scripting is really good providing time savings. Cons Could be a bit more user friendly but once you get to know the workflows it is fine. Provides a nice GUI though to automate admin tasks which is very helpful. Review Source KP KEERATI P. Computer Engineer Education Management Used the software for: 6-12 months ### "Create and edit several user accounts at a glance" April 23, 2025 4.0 Pros ADManager Plus has provisions for user on-boarding and off-boarding so the management of user accounts was much more efficient and less prone to mistakes. The detailed reports available regarding the usage and access that the users had were highly advantageous to our security measures. Cons I faced some challenges with some of the HR management systems implementing some of the systems. There were difficulties with API integration making it that some of the data had to be input by hand an activity that was both tedious and prone to errors. Review Source TE Tolga E. Head of Department Higher Education Used the software for: 1-2 years ### "Equipped our AD operations with accurate instruments" April 22, 2025 5.0 Pros One of the major benefits I observed while using ADManager Plus was how it provided me with automation of various AD tasks like user management. There was relative ease in managing user account especially due to the predefined templates and the availability of the bulk operation. Cons I had to shift to the use of the browser version to be able to access all the available options. Review Source LN Luis N. Security Engineer Hospital & Health Care Used the software for: 2+ years ### "A good tool with room for improvement" February 12, 2025 4.0 My overall experience has been mixed. It does a good job but the ui/ux portion of it could be better Pros It makes for easy reporting and quick action on ad objects Cons The reports could be more customizable. It has a learning curve and the support isn't that great. Review Source EA Esther A. Project Manager Higher Education Used the software for: 1-2 years ### "Improve the security via keeping detailed records of access" April 26, 2025 4.0 Pros The features that gave ADManager Plus a competitive edge included Access Certification Campaign for periodic checks on user access. This made sure that the permission given to every user was consistent with their job requirement and therefore limit access to unauthorized personnel. Cons There was one area that required enhancement, and this was flexible reporting. Special requests for certain types of reports and analyses took extra time sometimes which caused the inclusion of a few data sets that were not in the reports as preferred.​ Review Source JS James S. Owner Logistics and Supply Chain Used the software for: I used a free trial ### "ManageEngine ADManager Plus Review" April 3, 2025 5.0 My overall experience was pretty good with ManageEngine ADManager Plus Pros What I loved best was the script free automation of our ad tasks Cons The thing I liked least was it is a little pricey Review Source MP Mitchell P. CIO Government Administration Used the software for: 1-2 years ### "AD Manager Ease of Use for Helpdesk teams" January 3, 2025 5.0 Good for an IT helpdesk team to mitigate creation/separation issues and rapidly deploy or recycle accounts. Pros Ease of use, additional features, quick deploy of AD resources Cons On Prem set up took some time and deployment resources Review Source DT Daniel T. IT Engineer Automotive Used the software for: I used a free trial ### "Great for newcomers to AD, for veterans it may not be needed. " February 23, 2025 4.0 A nice alternative to standard active directory Pros The Dashboard and user interface is very clear, with all the information you need easily accessible. Cons If you already use active directory, you can do the task without needing this software. Review Source FS Francisco S. Developer Computer Software Used the software for: 2+ years ### "ManageEngine ADManager Plus makes managing active directory users a breeze!" November 10, 2024 4.0 Pros The UI is intuitive and the automation features save me time and effort. Cons I wish it had more customizable reporting options and better mobile support. Review Source PL Pedro L. It Consumer Electronics Used the software for: 1-2 years ### "ADManager Plus is a lifesaver for managing user accounts and security groups in Active Directory." October 3, 2024 4.0 Pros The user-friendly interface and extensive range of features make managing AD much simpler. Cons The reporting feature could be more customizable and the interface could be more modern. Review Source JF Javier F. Partners Responsible Consumer Electronics Used the software for: 2+ years ### "I use ManageEngine ADManager Plus to simplify active directory management and user provisioning. It's a time-saver!" October 8, 2024 4.0 Pros The software has a user-friendly interface and simplifies user management tasks, saving time and effort. Cons Integration with other tools could be improved, and the reporting features need to be more customizable. Review Source VG Vicky G. Designer Architecture & Planning Used the software for: I used a free trial ### "Recommend it" February 18, 2025 5.0 Pros Easy to use, user friendly, and the page is clear Cons little bit too slow to adopt, have to learn it. Review Source VR Verified Reviewer IT Manager Retail Used the software for: 6-12 months ### "Well made product" March 13, 2023 4.0 All in all, this product is really well made and it will facilitate your management of the Azure environment in a professional way, I would recommend using it. Pros The most important feature of this product is having the ability to do bulk user management and file server permission management. Cons The Professional tier is a little expensive compared to the standard tier but other than that I don't see anything else. Alternatives considered [Tipalti](https://www.capterra.com/p/236980/Tipalti/) Review Source kiel H. MIS Director Mental Health Care Used the software for: 6-12 months ### "ME ADManager Plus can really overhaul your onboarding and user management. " March 27, 2023 4.0 Overall, based on the price and the time saving it's generated for us, it's been totally worth the money and effort to deploy. Pros The automation features. We could script our onboarding in powershell have it work. But being able to configure all the various job titles and have it add O365 licensing, groups, teams in MS Teams and phone numbers with a few clicks is SOOOO much easier to make happen. Cons There was just too many features for us and I feel like we were leaving a lot on the table for the specific features we needed. Review Source Michael S. IT/DevOps Manager Information Technology and Services Used the software for: 1-2 years ### "Great Active Directory Management Tool that is well regarded in the industry and incredibly simple!" April 11, 2018 5.0 Pros When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well. It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour. Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us. There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds. Cons My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on. Review Source VR Verified Reviewer IT/DevOps Manager Information Technology and Services Used the software for: 2+ years ### "Must Have Tool for Any AD Administrator in Any Organization" January 24, 2019 4.0 I am now an avid fan and supporter of ManageEngine. ADManager Plus was the first tool I purchased from them, and I now have 4 other tools that are in use within my organization. The support staff gets back to you quickly when you have questions and are very helpful, and the pricing is very reasonable for what is offered. Pros This has made complicated AD reports a thing of the past. Once I got the hang of creating automated reports, this quickly became my favorite AD tool. I also use it for user and group management, which is also much easier than doing from a Domain Controller. Cons There is a bit of a learning curve, and the little bit of documentation that there is leaves a lot to be desired. I often have to call support for more complicated inquiries. Review Source AS Andrés S. Gerente de proyectos Information Technology and Services Used the software for: 1-2 years ### "To simplify the administration of your domain, ADManager is the best solution" May 16, 2022 5.0 ADManager has helped the company to improve the administration of the domain, allowing to improve times and through personalized templates Pros It is very simple and easy to implement, it also allows the management, loading and updating of bulk data. Cons The solution is very cheap compared to its scope Review Source RC Rishikesh C. Support Engineer Information Technology and Services Used the software for: 1-2 years ### "ManageEngine ADManager Plus Review" October 3, 2022 4.0 ADME is really helpful in respect of centralized management of organization resources such as users/computers /O365 etc .. Also the report feature of ADME is very phenomenal. Pros ADME give the full fledged experience of native AD & O365 along with reports facility which is very useful in terms of managing the users/computers /organization resources & be up to date on it. Cons Some of the features like favorites & identity search are not compatible in ADME & its implementing process with organization AD & resources are very hectic & lengthy. Switched from [Enzoic for Active Directory Lite](https://www.capterra.com/p/252927/Active-Directory-Lite/) We wanted to use the full fledged functionality of AD & report services. Review Source Manikandan A. Senior associate Consultant Information Technology and Services Used the software for: 2+ years ### "A unique Active directory bulk management tool " January 29, 2022 4.0 A unique active directory bulk management tool with unlimited features like bulk creation, modification, deletion and restoring of AD objects. Pros The tool can effectively manage the Active directory objects for bulk management and user friendly GUI supports us to create the bulk users, groups, OU etc., Cons The integration with O365 and reporting is not that much good when compare to on premises management of AD. Support is very worst on manage engine tools need to be improved. Review Source EM Erick M. Jefe de Infraestructura y Soporte CAM Food & Beverages Used the software for: I used a free trial ### "El Mejor software para la Administración del usuarios, reportes de forma grafica" November 25, 2023 5.0 Es el mejor software de gestión de Active Directory y de administración de usuarios. Las herramientas de PowerShell son buenas pero requieres experiencia para manejarlo. En cambio con AD Maganer y el EndPoint Central son especiales y muy graficas y hace lo mismo. Pros Tienes todo a la mano en una sola pantalla, administras, reporteas, graficas, todo Cons La verdad es muy buena herramienta lastima que el producto tiene un costo elevado y eso lo hace menos accesible Reason for choosing ManageEngine ADManager Plus Es el software que he visto en diferentes sitios y mejor recomendado y la verdad si es como lo presentan, es el mejor. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.