Lead Assign

Lead Assign

4.5 / 5 6 reviews

Who Uses This Software?

Lead Assign is designed for anyone that needs to assign incoming leads to a pool of agents or salespeople in a minimal amount of time. We serve everyone from real estate brokers to car dealerships.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
  • Pricing Details
    $1 per agent per month & $1 per incoming lead. 30 Days Free
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Lead Assign
  • leadassign.com
  • Founded 2014
  • Canada

About Lead Assign

A low cost, mobile-friendly, customizable, fully-automated lead distribution system that integrates with your existing CRM. Lead Assign routes an incoming lead to the best agent for that lead. Rather than messaging a group of agents and relying on fastest finger, Lead Assign intelligently compiles a list of suitable agents and notifies them of the lead in order. If the first agent declines, or does not accept the lead in time, the lead gets passed to the next most suitable agent.


Lead Assign Features

  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

Lead Assign Reviews Recently Reviewed!

The perfect solution!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This solution meets our unique needs and provides a very valuable platform to help capture ROI reporting.

Cons: Only small complaints about missing functionality for searching agents and leads as well as not able to create additional follow-up queries to agents for commenting.

Overall: The software satisfies three important needs; 1. route leads to the right stores based upon conversion performance, monitor lead performance for reporting and prioritization and track overall campaign performance for ROI reporting.

Leadassign greatly reduced the time we took to deliver a lead to an agent.

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup. Easy to use. Easy to maintain. Serves the purpose for which it was created. It automates and shortens the delivery time of a lead, that reaches the most appropriate agents to treat it.

Cons: We can not have users with different levels of access.
It would be useful to the stores managers be able to monitor directly on lead assign.

Overall: We stopped depending on the human factor, so that our leads were delivered quickly to our agents. We were dependent on the availability of a person, who often was not so effective in distributing them.
This lack of effectiveness became even greater on weekends. The Leadassign also solved this.

This product has saved me hours trying to distribute leads myself

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Does everything automatically. By using the "tabs" the leads go to the most appropriate agent.

Cons: At first if a prospect inquired on more than 1 property, the lead got distributed to multiple agents and we actually heard from a few people that it felt they were being bombarded with calls from our agents. After explaining my concern to the Lead Assign people they developed a system that sent all the inquiries from that prospect to the agent who originally accepted the lead. Other than that I have had no issues.

Overall: Saves me time.

It was the software that I was looking for, but lacks some functionality

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My rep does an amazing job with ensuring we are taken care of, he is always on top of any request and ensures we get what we need. The ability to ensure leads are handled quickly is exactly what we need.

Cons: Pricing is not conducive to high leads environment. If the software had integrations with phone services like digium, marketing tools like Hubspot, and CRM like Quickbase then I would be ok with the model. Otherwise it should be a flat fee service. The connections are the only way to follow up on staff to ensure calls are made and the follow up with the customer.

Overall: Ensure leads get handled quickly

Simply the best! Not a CRM just does what its supposed to do perfectly

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I determine the rules. When i first started using lead assign I used it in a very basic way. As I learned to understand the power of it I found that my rules became more and more sophisticated. The support folks were super helpful in assisting me in configuring my rules and now my lead response time for my nationwide network has gone from an average of 48 hours to 4 minutes. I know this because the reporting tools are just as robust as the application.

Overall: Increased customer satisfaction and a 22% lift in revenue within a 180 day period!! No joke.
I tell everyone except my competitors about lead assign. It's my secret weapon and a great differentiator.

Low cost solution to a big problem

Apr 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm part of a real estate team who is using this product. It has made it super simple to manage our incoming leads and integrates with our CRMs (we all use different ones).

Highly recommended.