# Bookalet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bookalet Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more.

Source: https://www.capterra.com/p/143505/Bookalet

---

# 

 Bookalet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Bookalet

## What is Bookalet?

An online booking management system for owners and agents to manage every aspect of renting out holiday accommodations. Holiday Lets, Serviced Apartments, Glamping, Campsites, Caravan Parks, Canal Boat Holidays and B&Bs

## What is Bookalet used for?

[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£115

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookalet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bookalet.co.uk&name=Bookalet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookalet

4.8 (19)

VS.

[4.8 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

£115

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (19)

Ease Of Use

4.6 (1,539)

Value For Money

4.6 (11)

Value For Money

4.6 (1,469)

Customer Service

5.0 (18)

Customer Service

4.7 (1,510)

## Bookalet alternatives

[4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Guest Communications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Communicate with guests directly within the system

Housekeeping Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Lead Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Owner Statements

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Report showing financial balance at the beginning and the end of the period, along with activity

Payment Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Bookalet 41 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage various distribution channels, build relations with channel partners, and track their performance

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Pre-made examples and templates for emails

Designed for vacation rentals

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

More than one location

Book meetings and appointments through a website or digital platform

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Ratings/Reviews

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.6 (11)

Free Trial

[View pricing plan details](https://www.capterra.com/p/143505/Bookalet/pricing/)

Lite

£115.00

Other,Per Year

It includes:

-   Availability Calendar
-   Customisable Form Appearance
-   Enquiry Form and Online Booking Form
-   Incredibly Easy Setup
-   Mobile Friendly
-   Publish to Your Own Website
-   Rate Card

Pro

£159.00

Other,Per Year

It includes:

-   Availability Calendar
-   Customisable Form Appearance
-   Enquiry Form
-   Incredibly Easy Setup
-   Mobile Friendly
-   Online Booking Form and Multi Property Booking Form
-   Publish to Your Own Website
-   Rate Card

Agent

£189.00

Other,Per Year

It includes:

-   Advanced Property Search Form
-   Availability Calendar
-   Customisable Form Appearance
-   Enquiry Form
-   Incredibly Easy Setup
-   Mobile Friendly
-   Online Booking Form
-   Property Grouping and Multi Property Booking Form
-   Publish to Your Own Website
-   Rate Card

Value for money

4.6 (11)

4.6

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (18)

5.0

Based on 18 reviews

## User reviews

Overall rating

4.8

Based on 19 reviews

Filter by rating

5(17)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SB

sebastian b.

Business owner

Hospitality

### "Amazing and simple to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2022

Brilliant and great customer service

Pros

Takes away the unnecessary and focusses on doing the basics well.

Cons

Could have some more agency features and income projections but not a deal beaker

Alternatives considered

[SuperControl](https://www.capterra.com/p/133969/SuperControl/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jason T.

Managing Director

Leisure, Travel & Tourism

### "Bookalet - what a find!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2021

We love bookalet at South Devonshire Holidays. The software is fantastic at managing a single property as we do with Lodge Nine Finlake or multiple properties at South Devonshire Holidays. The package is simple to use, and they offer a free trial whilst you set everything up and get used to it. The support team is really helpful and very patient with easy questions. We have looked at other packages and found that you still cannot beat Bookalet for price, design, completeness of the software and the aftercare offered by the support team, and its management team.

Pros

User intuitive, practical, easy to use, fantastic front end for the guests, aids with managing the financial aspect of the lodge, brilliant reporting.

Cons

I haven't found any cons yet. If we find something that we would like added, we contact the development team, who will add it to their roadmap of enhancements if it's of use to many.

Reasons for choosing Bookalet

1) Price 2) Comprehensiveness of the product (its more than just a booking system) 3) The Bookalet support team and management 4) The aftersales support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Alison W.

Manager

Automotive

### "Very good service and a good system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2021

The company are easy to contact on the phone and have been helpful any time I have called them. It was a reasonable price and a pretty seamless product.

Pros

I like how easy it was to use. I picked it up very quickly and the automation is really good as it cuts out alot of admin time.

Cons

I didn't feel there was anything that I didn't like.

Reasons for choosing Bookalet

There was a full package for a reasonable price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anna N.

Director

Hospitality

### "Great value, lots of great features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 29, 2021

Great to finally have a proper overview of our bookings. The automated emails are fantastic.

Pros

Customer view is sophisticated and professonal looking and customisable colours a great thing. Love the automated emails, visibility of all bookings and ability to sort required actions, reports limited but do give a great overview, and integration with other sites was simple.

Cons

Not as sophisticated as some on the market but this is reflected in the price. Tricky to set up for a complete beginner but after some effort I got there. Limits on payment partners.

Reasons for choosing Bookalet

Supercontrol expensive but way more sophisticated, but did not justify the extra ££ for a single unit. Freetobook similar but hard to work out the price as so many add-ons needed and was not as slick looking to customers. Also wanted a calendar view for guests rather than a drop down to put in dates and freetobook did bot have this option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Helen R.

Holiday Accommodation Director

Hospitality

### "First and only online booking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2019

I think the system offers magic - so far I have took bookings early sunday morning and late saturday night, and when out with my family that I would have otherwise missed. The feedback from the guests is 100% positive and we are still able to take phone bookings for those unwilling to embrace online. Great customer service!

Pros

This booking system is amazing... we have been running self catering accommodation for a number of years dealing with specialist guests and I have been wanting to introduce an online system for a number of years. The partner who managed the admin retired at Xmas and I was able to introduce Bookalet - it was easy to intergrate into the web site - a simple line of code - I was able to list multiple properties and with my chosen payment system, I have been thrilled to take online bookings, and the automate system saves a huge amount of paperwork, and worry about over booking. If I have had a query, I have send off an email and the customer service has been great with an instant reply almost.

Cons

The only con - is that I be able to specialise a little more information in the automatic process initially but I have come to realise that each guests needs are specific different and that a box would not necessarily work anyway! What I like least... is the fact my retired partner would not imbrace the concept!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Diane R.

Director

Leisure, Travel & Tourism

### "Couldn't manage my business without Bookalet. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2018

Couldn't manage my business without Bookalet. Started using the system in 2014 as was growing the number of holiday homes and needed a professional management tool that worked for guests, clients and myself - this has been the answer. When I've had queries and contacted Bookalet, the response has been helpful, quick, efficient and very professional.

Pros

Easy to integrate with my website, easy to use, can access anywhere.

Cons

None I can think of, Bookalet has been very responsive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tanya C.

Marketing Manager

### "Great platform for landlords"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2017

I absolutely love this product. It is easy to use and navigate and gives you as much or as little automation as you need or want. I am a very much part time landlord of a holiday rental property and I would be lost without this product. Their customer service is professional, efficient and prompt and no question is too silly for her. The only improvement they could make would be to develop an app. I would highly recommend Bookalet.

Pros

Easy to navigate Lots of automated features Everything clearly listed

Cons

Lack of app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HD

Heather D.

Office Manager

Leisure, Travel & Tourism

### "Bookalet service is 5 star +"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2016

We hunted around for a company that we could use as a booking system for 17 narrow-boats. Using different start dates, a variety of payment options and flexible enough to cope with change of start day and multiple payments but the system had to be uncomplicated as one of the users was not very good with IT so it had to be easy to use. Ross came up to our base and spent time showing us the Bookalet system after meeting with 5 companies, we chose Bookalet now after 2 years of using their service. We can say their service has always been impeccable, they reply to emails swiftly or answer the phone when I have phoned and taken on board any suggestions that I have made when they next do an upgrade. They keep in touch regularly with emails and updates. We have been so impressed with their service when looking for a company to build a new company website we knew we could trust Ross and his team.

Pros

It is so easy to use, no only does it send an email to the office when there is a booking enquiry but also a text to my phone. So customers can have an immediate reply and confirmation of their holiday wherever I am in the world. Been a cloud system means if there is ever a problem with the computer I can login on another one and have contact customers even at home. The price of the system is very reasonable and the saving on postage alone goes a long way to cover the cost.

Cons

We've not found one yet after 2 years of service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Ian S.

Owner

### "Glad I chose Bookalet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2016

I looked at a number of providers of booking software. What initially drew me to Bookalet was their willingness to help and offer advice. Since deciding to use them I have not regretted it. I am pleased to say that the support has continued to be first class, with responses to emails being very quick. Only had to call once but again that issue was dealt with quickly. The functionality of the Bookalet solution is really good, I like the Facebook integration so that users can click through to the booking page directly from Facebook. There are also a number of options when it comes to displaying the availability calendar on your own website. The website has a User Guide section that really has everything you need. I was new to all this and expected to need a lot of help, but working my way through the User Guides was all I needed in the end. Thoroughly recommended!

Pros

Easy to use and a lot of functionality

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Becky C.

### "Great software for holiday letting agency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2016

We started using Bookalet in 2013 when our holiday letting agency was starting out. Chose it for ease of use and great customer service, at an affordable price. Since then lots of new features have been introduced and it has grown with our own business, improving things year on year. Couldn't be happier with the service.

Pros

Ease of use, makes running our business on a day to day basis very simple

Cons

Nothing I can think of

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143505/Bookalet/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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