# Maxwell Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Maxwell Health the right Benefits Administration solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143519/Maxwell-Health/reviews --- Maxwell Health 4.5 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Reviews of Maxwell Health Ease of use 4.2 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abdul R. CEO Media Production Used the software for: 2+ years ### "Best health insurance and Benefits Management: Maxwell Health" March 17, 2022 5.0 We have been using Maxwell health for quite some time having solved our insurance and Benefits Management tasks with ease . Pros Maxwell health has eased the process of health benefits ,insurance and reporting analytical .All is done with ease and convenience. Cons Well Maxwell health has some exceptional features that are rare in other softwares or apps .it needs some interface improvement rest all is perfect . Review Source SD Shannon D. HR Manager (HR, Benefits, Time, Payroll) Information Technology and Services Used the software for: Less than 6 months ### "Add ease and efficiency to Open Enrollment... and life after OE!" November 11, 2016 5.0 We just implemented Maxwell Health (which fully integrates with our HRIS) and I'm delighted with the ease with which we now handle Open Enrollment. Employees are presented with their options, can easily compare various plans and make their selections immediately. I'm not asked to interpret plan offerings for employees, as the information is easily and clearly accessible on each plan. Costs are calculated immediately and after plans are selected and confirmed, the premium information flows automatically to payroll. No more payroll errors due to a manual process. Employees are happy with the ease of use and I'm happy with the ease of administration and with the timeliness and accuracy of payroll deductions. After Open Enrollment, employees continue to have access to detailed plan information and can check their EOBs, reprint their ID cards, manage Life Events and other tasks that formerly required my involvement. The Dashboard gives me quick update on the progress of enrollments and a variety of reports allow me to manage our Benefits program easily and efficiently. My only question is 'Why didn't we do this sooner!'. Pros Integration/synchronization with BambooHR employee data Vastly improved Open Enrollment due to the information available to employees and the ability to do a side-by-side comparison of plans during enrollment Automated new hire enrollment Simple, attractive and intuitive interface design Great support for the benefits administrator and for employees throughout the year The options available to employees to manage plan tasks from a single interface The options available to the benefits administrator to easily and efficiently manage employee enrollments and ongoing participation from a single interface The rich selection of reports Ease in supporting the employees throughout the year Bulk updates Automatic email notifications Smart phone integration Cons ' Not all plans offer EDI, which adds a step to the enrollment process ' Currently updates to Maxwell do not sync with Bamboo; I am told this will change in the coming year o We must be careful that employees don't change demographic data in Maxwell without changing it in Bamboo as well o HR is notified that a change was made which mitigates the inconvenience Review Source Response from Maxwell Health November 11, 2016 So glad you like the platform Shannon. Thanks for the review! -Nolan, SCI BS Bud S. VP Construction Used the software for: Less than 6 months ### "earthwork module" December 12, 2016 3.0 seems to be functional, just getting our feet wwet with it. Pros should do what we want Cons would be helpful to include some free training with purchase. Review Source JC Jorge C. Director Insurance Used the software for: 1-2 years ### "Great Benefit Enrollment Platform For SMB" January 3, 2018 5.0 Pros There are a lot of different benefit enrollment platforms in the market and I really have enjoyed working with Maxwell Health. They have great customer service and are always looking for ways to improve their software. Cons I wish there were more connections with other carriers. They also tend to focus more on companies that are around 1-150 lives. Typically with larger clients you'll need something to be more robust. Review Source MP Maija P. Operations Associate Information Technology and Services Used the software for: 1-2 years ### "Easy benefits selection" January 26, 2020 4.0 Having one page to view and select all company benefits makes enrollment simple and having everything online eliminates the need to submit any paperwork to HR. Pros I like that it Maxwell Health makes it easy to compare and select benefits offered by my company. I can compare available health and commuter plans side by side and sign up for all benefits in one place during open enrollment. When selecting insurance options, links to policy documents are included, so I don't need to reference and navigate a separate page to view the plan details. Cons I wish that it were possible to submit requests to change/update benefits outside of open enrollment due to a change in life circumstances directly from the site. It would be very convenient to be able to notify our company admin through the portal directly. Review Source JO Joshua O. Recruiter Utilities Used the software for: 1-2 years ### "Efficient!" April 24, 2018 4.0 Pros I love how easy this product is to use! It has saved us so much time in our on-boarding process. Everything is straightforward and all directions are given to our employees that use this product. It also makes our open enrollment process streamlined. Cons There have been a few changes to the dashboard recently, which has taken some time to get used to. Other than that, this product is great! Review Source TH Tamara H. Implementation Coordinator Used the software for: Less than 6 months ### "Maxwell is a very easy system to use. Maxwell provides step by step resources and readily available" August 2, 2017 5.0 Pros Easy implementation and very user friendly. There are a lot of resources and assistance available. Dedicated account manager. Cons Does not support Cobra Administration at this time and does not support defined contribution. These are big deterrants. Review Source JF Jeanine F. Used the software for: ### "Four-Stars!" November 7, 2016 4.0 I had been exposed to the Maxwell Health website during our open enrollment last November/December and have used it to keep track of our company's insurance needs. It gets a little bit confusing when it's time to confirm the employee's choices, but overall it is a very valuable tool. Review Source Response from Maxwell Health November 7, 2016 Thanks Jeanine! We appreciate hearing about your feedback! Like any robust HR tool, Maxwell can take some time to get fully up to speed: Having said that, the Maxwell team is constantly working on making the platform easier to use, which we're sure you'll appreciate! -Nolan SH Sondra H. Senior Account Manager Insurance Used the software for: 6-12 months ### "My experience in this product so far has been a positive one, I would recommend it." July 6, 2017 5.0 Enrollment platform Pros I like the customer service I receive from my Account Manager and the customer service team. They also have employees who are always willing to help new clients by conducting web seminars Cons The only item I have an issue with is the I wish they had an instruction manual that you could actually read yourself and make notes ( I guess you figured out I am old school) and not a visual learner. Don't get me wrong I do watch how to video's but my preference is the written instructions where you can ear mark and go back to. Review Source MG Michael G. Used the software for: ### "Maxwell is an outstanding benefits management system and employee engagement tool" November 7, 2015 5.0 Implementation is streamlined and turnaround time is excellent compared to other systems. The employee experience with Maxwell is the best we have seen in the market. Our HR departments appreciate the simplicity of the system and its ease of use in managing their employee open enrollments. Employee's love the mobile app and the ability to have comprehensive benefits information at their fingertips. Overall we have no complaints in setting up the software and deploying it to clients Review Source SS Steven S. HR Manager Industrial Automation Used the software for: Less than 6 months ### "Customer Support seems to be top of the line" July 5, 2017 5.0 enrollment platform Pros Maxwell enrollment system allows me to store my employee data in one place, and also gather enrollment data on my employees Cons The time it takes to build the spreadsheet with the employee information is very time consuming since the employer does not have all the information in one place, you have to actually use several difference reports to gather the information which is where the lag comes in. Once you have the data is it pretty easy to upload the data. Review Source RV Rachelle V. Used the software for: ### "Acceptable Benefits Portable" December 5, 2016 4.0 It is an acceptable benefits portal. The company I work for tried to use it as an HRIS system, which it wasn't meant to be. As a solely benefits portal it worked well, but we pushed the system too far. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.