itPBX

itPBX Business Cloud

5 / 5 1 review

Who Uses This Software?

We serve small and medium sized businesses as well as start-ups.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.95/month/user
  • Pricing Details
    $19.95/mo per user or phone
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • itPBX
  • www.itpbx.com
  • Founded 2013
  • United States

About itPBX Business Cloud

itPBX offers high quality business VOIP services to small and medium sized businesses. We offer cloud-based phone systems to provide maximum up time and cost reduction with our enterprise level business phone technology. Get superior service while reducing cost by up to 50%. itPBX is designed to work with your business needs in mind. We offer a variety of services. Whether you just want a toll-free number with an auto-attendant or need an enterprise office phone system.


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itPBX Business Cloud Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

itPBX Business Cloud Reviews

VoIP Review - Great Service!

Jun 08, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Their customer service is great! Our previous provider was bad about using off-shore support technicians and it would take days for us to get a response when we submitted a ticket. The staff at itPBX always respond and are very professional and helpful. They helped us set our entire system up including our auto attendant, call routing, on-hold music, and call schedules. Some of these things can be very difficult to do for non-technical users. Really pleased with the level of help they offer.

Cons: We had to purchase new phones when we switched from our landline phones, but they gave us great deals on the hardware.

Recommendations to other buyers: We had to get a dedicated internet connection for our phone system when we switched from our landlines to VOIP. This is going to be necessary for any business that makes the switch and has more than a couple of phones. If you're looking to make a switch to VOIP, I would definitely recommend getting a dedicated line for your phones. The staff at itPBX were also able to help give us some recommendations because they also provide IT support services. We have about 40 phones and use a T1 for them and it works great for our phone system.