# PingPlotter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PingPlotter Software - reviews, pricing plans, popular comparisons to other Network Troubleshooting products and more. Source: https://www.capterra.com/p/143523/PingPlotter --- # PingPlotter Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PingPlotter ## What is PingPlotter? PingPlotter is a network monitoring and troubleshooting tool that goes beyond basic ping tests. Unlike speed tests, it continuously tracks metrics like latency, jitter, and packet loss, offering a detailed view of network health over time. Users can visualize the network path between a device and an endpoint, pinpointing issues at the router, ISP, or further along. The intuitive charts and diagnostics help quickly identify and resolve problems. Features include performance alerts, data sharing with technical teams, and connection quality assessments for VoIP, remote desktop, and video calls. PingPlotter can monitor a single computer or be deployed across multiple locations via PingPlotter Cloud, providing centralized reporting. By delivering actionable insights, PingPlotter helps troubleshoot efficiently, reduce downtime, and optimize network performance. ## What is PingPlotter used for? [Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/) Top alternative Featured Overall rating Based on 176 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $6.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PingPlotter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pingman.com&name=PingPlotter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PingPlotter 4.7 (176) VS. [4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) Starting Price $6.99 Flat Rate, Per Month Starting Price $138 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (176) Ease Of Use 4.6 (129) Value For Money 4.5 (114) Value For Money 4.7 (98) Customer Service 4.6 (104) Customer Service 4.6 (122) ## PingPlotter alternatives Highest Rated [4.7 (100)](https://www.capterra.com/p/145245/Auvik/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (268)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143523/PingPlotter/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Network Analysis 4.6 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Run tests on a network to find the root cause of network issues Uptime Reporting 4.7 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Bandwidth Monitoring 4.4 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Measure the actual bandwidth available on a local network (LAN or WiFi) Server Monitoring 4.4 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Monitoring 4.8 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Dashboard 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics PingPlotter 27 features System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Measure the actual bandwidth available on a local network (LAN or WiFi) Track and monitor efficient handling of all changes/transitions Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Access client's system information, including hardware and software configuration, to perform diagnostics Track unplanned equipment or network failures Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Monitor the IP addresses of the incoming traffic Observe and track the demand, usage, progress or quality of a system, product, or user Run tests on a network to find the root cause of network issues Tracks and makes accessible data on the health of servers and other network components. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Create a virtual version of operating systems, storage devices, or computer network resources Features 4.6 (176) 4.6 Based on 176 reviews ## Pricing Value for money 4.5 (114) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/143523/PingPlotter/pricing/) Standard Edition $6.99 Flat Rate,Per Month It includes: - Supports Two Targets From One Computer - 1-Second Sample Rate - Measure Latency & Packet Loss - Continuous Monitoring & History - Customizable Alerts - Trace & Timeline Graphs - Shareable Reports - Local Network Discovery Professional Edition $29.00 Flat Rate,Per Month It includes: - Dynamic Summary Views - Measure Jitter & MOS - REST API PingPlotter Cloud $90.00 Other,Per Month It includes: - Remote Data Collection - Automated Troubleshooting Assistant - Multiuser Support - Customizable Dashboards - Live Data Sharing - Pre-Hire Network Qualification - Network Quality Scoring - Weekly Network Quality Snapshot - Two-Factor Authentication - Single Sign-On (SAML) - Webhooks Value for money 4.5 (114) 4.5 Based on 114 reviews ## Support, customer service and training options Customer Service 4.6 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (104) 4.6 Based on 104 reviews ## User reviews Overall rating 4.7 Based on 176 reviews Filter by rating 5(129) 4(44) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent MS Marcus S. director Research ### "usuafell tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 26, 2025 Pros great tool that provides longer term monitoring of our NBN service. This has allowed me to look at intermittent drop outs Cons should have a free basic version for folks to use this would build a customer base and allow folks to look at product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Operations Manager Information Technology and Services ### "Glorious, wonderful network analytics!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 I enjoy using PingPlotter when the need arises for it, I always find it an insightful product and the data it gives us is always very valuable. Pros PingPlotter is an incredibly powerful and valuable tool that has helped us monitor and diagnose connectivity issues for clients for many years. We have hardly ever experienced any bugs and issues. Furthermore, it's manage network management much easier now that we can see exactly where problems lie along our connection routes. Customer support from PingPlotter has never been an issue and I would say that as far as security and value for money is concerned, the product is well worth it. Cons The interface has a very small learning curve, but once you get used to it after playing around a bit you quickly find your feet and it becomes easier. Alternatives considered [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) Reasons for choosing PingPlotter It seemed easier, cleaner and generally seemed a better bit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lyn A. Individual Writing and Editing ### "Pingplotter review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2025 Pingplotter has been very valuable in collating data to demonstrate a number of issues with my service to my ISP Pros Being able to monitor latency, jitter and packet loss across various websites & devices on local network simultaneously Cons It took a little while to work out how best to use it but there are lots of support articles & help available Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Stafford F. Network Administrator Law Practice ### "PingPlotter to the rescue!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2025 As mentioned earlier, I had been having dropouts with Internet at our business for a couple of weeks. We had checked everything on site. Nothing in our router or equipment had changed except our VOIP phones were having daily drops. When the ISP checked, their throughput was fine. It was the very minute complete packet loss drops that was causing all kind of h\*\*\* with our business phones. PingPlotter really came through to help nail down the culprit. Pros PingPlotter had the ability not only to show the problem but write a screenshot of the packet loss to a folder which made it easier to prove to the ISP that there indeed WAS a problem with the feed. I had chased this problem and argued with the ISP for that their system was dropping packets for two weeks with no avail. With the proof from PP, they finally sent a technician out and amazingly found they had a problem! Cons Not really applicable. There is a bit of a learning curve but you have that with any piece of technology that has this kind of depth of information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Public Safety IT Specialist Government Administration ### "Ping Plotter is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 21, 2025 My experience has been wonderful. We have been able to locate some latency issues with our switch itself and can now troubleshoot the problem. Pros I loved the fact that I could as many deices that I wanted for a continuous PING. Cons I have not found a way to create any graphs for each device and export them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Payton E. Office Manager Religious Institutions ### "Ease of Use for the Every Day Person" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 4, 2025 Pros PingPlotter provided an excellent way for our church to have cumulative data to share with our internet provider regarding outages and low speeds we were experiences. I also really liked the many articles that explained the process in laymen terms. Cons The data is a little over my head; however, getting the data to someone who knows what is actually means was easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Morne L. Software engineer Accounting ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2024 This tool has been great in trying to identify if issues lie with me or the game server I am trying to play on. Pros Ping plotter is super easy to use for debugging networking issues Cons Wish there was a free program for non commercial use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nadine S. None Entertainment ### "PingPlotter" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 18, 2024 PingPlotter helped us determine where the bottlenecks were between us and the gaming servers. Our ISP was given pingplotter results to work with and rectify the problems. This is a very useful tool for troubleshooting network issues Pros Ease of use. Visual presentation of the results. Cons Sometimes reported incorrect packet loss on internal functioning network devices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carlos C. IT Internet ### "PingPlotter Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 Pros Helped diagnose intermittent network problem Cons none at the moment none at the moment ... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Nissrina A. Import and export Pharmaceuticals ### "I strong suggest pingplotter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 21, 2023 Happy,Motivated Suggest strongly Pros Accurate analysis and monitoring High level of management Regular notification Cons Price is very responsible related to value Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143523/PingPlotter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)