# Page 2 | PingPlotter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PingPlotter the right Network Troubleshooting solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143523/PingPlotter/reviews

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PingPlotter

4.7 (176)

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Last updated January 15th, 2026

# Page 2 - Reviews of PingPlotter

## Showing most helpful reviews

Showing 26-50 of 176 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PE

Payton E.  
Office Manager  
Religious Institutions  
Used the software for: I used a free trial

### "Ease of Use for the Every Day Person"

March 4, 2025

4.0

Pros

PingPlotter provided an excellent way for our church to have cumulative data to share with our internet provider regarding outages and low speeds we were experiences. I also really liked the many articles that explained the process in laymen terms.

Cons

The data is a little over my head; however, getting the data to someone who knows what is actually means was easy.

Review Source

ML

Morne L.  
Software engineer  
Accounting  
Used the software for: I used a free trial

### "Great tool!"

May 20, 2024

5.0

This tool has been great in trying to identify if issues lie with me or the game server I am trying to play on.

Pros

Ping plotter is super easy to use for debugging networking issues

Cons

Wish there was a free program for non commercial use

Review Source

AG

Allan G.  
Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "PingPlotter helps find ISP Packet Loss issues"

August 12, 2022

5.0

I've found the solution easy to use and very helpful in showing status to my ISP and others. The online help has been useful as I investigate my observations, etc.

Pros

PingPlotter continually monitors and is easy to see when issues arise. I'm watching for packet loss with my ISP. Very helpful to see the total history of events!

Cons

I love the software, but wish it were more affordable for my size implementation (home office). The trial version is great and I would love to keep it always, even after I have resolved (hopefully) my current network troubleshooting. It makes sense to have now... I would love to pay something like a $30 cost vs. monthly fee. It is just me at the home office.

Reason for choosing PingPlotter

It worked the first time I used it, so I'm very happy so far. I'm not looking to try another solution at this time unless price for my small/home business makes it less affordable.

Review Source

DM

Diego M.  
System Administrator  
Hospital & Health Care  
Used the software for: I used a free trial

### "PingPlotter "

December 21, 2021

5.0

It helped our organization in finding the cause of a problem of slow response when connecting to one of our server. We show to the supplier of the internet connections the big latencies we had and got the problem solved.

Pros

PingPlotter is a powerful tools to check networks, bandwidth, latency and other stuff. It's the best choice on the market considering its features and its price. Should be a tool for every sys admin.

Cons

There's no real cons. The software is already good on every aspect. Even the free trial can help a lot.

Reason for choosing PingPlotter

Best features for a very good price.

Review Source

HC

Homer C.  
Retired  
Education Management  
Used the software for: I used a free trial

### "Identification of Internet Problems"

February 9, 2019

5.0

I was having an issue with the loss of the internet 6-10 times a day. Each time it was for almost exactly 5 minutes. Frontier Communications sent out techs, they checked the lines - all good. One tech stated in the report that the problem was with my equipment and charged me $300 for his 2 hrs of research (he never even came into my house). After playing around I realized that my modem/router gateway indicated .3 ms even when the internet was down. However, each time the internet went down (not a disconnect) total packet loss occurred at the second hop (Frontier Office 40 miles away - regularly 19.6 ms) and was cascaded down all hops to .8.8.8.8. So I knew that the second hop was the problem but Frontier techs will not accept my diagnosis. I asked them to test their router/port, but they said they couldn't because the office was 40 miles away. So I am pretty sure I know what the problem is now, but I can't figure how to get the information to this office. Times down today 2/7/2019 7:30 AM, 8:00 AM, 9:00 AM, 10:00 AM, 3:15 PM, 4:30 PM, 5:30 PM, 8:30 PM, 9:30 PM, Midnight. Now that doesn't look a wiring issue to me! But at lease I now where the problem lies. Couldn't have solved this problem without PingPlotter

Pros

The manner in which the software charted and stored my data for future reference.

Cons

The tutorials were good, but for someone who knows little about the internet and networking would find it very difficult to understand what the software is telling you. I would recommend a more detailed component of the tutorial about different events and describe what they are seeing and what that is telling you. I would also recommend that it be written someone that was not associated with the development of the software, but by someone that is selected to learn PingPlotter and write it from a beginner's perspective. A person who is too close to the software will leave out things because they don't realize that beginners don't know and understand what the Pro takes for granted.

Review Source

JA

Joe A.  
Executive Director  
Internet  
Used the software for: Less than 6 months

### "Best End-to-End View of Network Latency"

December 22, 2022

5.0

PingPlotter has provided great insights into the performance of my network. With a combination of routers, switches, wireless access points, and application servers located in five physically separate locations, PingPlotter has helped me understand performance and isolate problems in each segment of the end-to-end network. No more questioning whether the problem is related to the transport network or my internet connection or an overloaded server. On one screen, I can now see a break-down of latency and jitter, as well as their cumulative effects on application performance and user experience. On that same screen, I can see outliers and anomalies at-a-glance. And because PingPlotter offers a very efficient way to gather a large number of samples, it eliminates laborious manual testing and produces more reliable diagnostic outcomes.

Pros

PingPlotter Professional makes it extremely easy to test, observe, and track performance for a large number of network elements and servers. The ability to define and store customized testing profiles together with the ability to import plain text lists of targets (IP addresses and common names) makes it simple to automate otherwise tedious network monitoring tasks.

Cons

Editing capabilities within the GUI are limited, which drives me (occasionally) to stop ping testing, make edits externally, reimport target list files, and resume ping testing. It would be handy to have a text editor available within the GUI, wth the ability to apply changes on-the-fly.

Review Source

VR

Verified Reviewer  
Infrastructure Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "PingPlotter helped us identify problems with our service provider"

March 14, 2022

5.0

Our experience has been fantastic. This tool was SIMPLE, it did exactly what we were looking for and required almost no setup time. It's rare to today to find a tool that just "simply works".

Pros

Our service provider made changes to our hosted environment that crippled servers during certain backup operations. PingPlotter allowed us to run a simple continual ping, and as the name says, plot that showing when packets were simply dropped and when they were once again received. This was crucial in showing the hosting provider that it was not something we had done, but their own infrastructure that caused the problem.

Cons

This may be just a limitation on the free trial, but I wish it allowed me to pick a remote subnet (not simply the subnet the host was on) to scan for servers and ping. But I was able to work around this easily.

Review Source

NA

Nissrina A.  
Import and export  
Pharmaceuticals  
Used the software for: I used a free trial

### "I strong suggest pingplotter"

July 21, 2023

5.0

Happy,Motivated Suggest strongly

Pros

Accurate analysis and monitoring High level of management Regular notification

Cons

Price is very responsible related to value

Review Source

ST

Shariff T.  
IT Technician  
  
Used the software for: 2+ years

### "Great tool for troubleshooting connectivity"

December 2, 2017

4.0

Pros

Ping Plotter allows me to very simply verify connectivity. or i can watch my equipment be unreachable. A lot of the time i can watch a device go up and down over 24 hours (it can do more, but thats generally all i get to, and My company(ISP) has equipment outside of our network. when they are having issues ping plotter is my first go to program. I can tell if another ISP or passthrough is having issues. This at times prompts me to make a route change, while other times its a call to that ISP to start a ticket. Ping Plotter has saved us many hours of troubleshooting and also allows us to show another ISP that the issues is theirs.

Cons

No budget as of yet to buy a newer version, company is still evaluating if their is a need to update to a newer version

Review Source

AF

Alfonzo F.  
Network Manager  
Banking  
Used the software for: 2+ years

### "Very useful tool"

January 26, 2022

5.0

This tool is excellent for my network monitoring job!!!

Pros

This software is very easy to use, simple interface, excellent ping and trace data! The trace and timeline graph are the most valuable info.

Cons

Need more type of dashboards for multiple hosts. Sometimes the service stops running.

Review Source

VR

Verified Reviewer  
Server Administrator  
Telecommunications  
Used the software for: 1-2 years

### "Easy to use ping tracking software"

April 16, 2019

4.0

Able to track network issues that we did not know we were having before by seeing dropped packets we were unaware of

Pros

Able to track when pings where lost or have added latency via the logging the program does.

Cons

to be honest i cannot think of anything that i do not like about the software it pings and traces at the same time.

Review Source

RM

Rick M.  
automotive  
Automotive  
Used the software for: I used a free trial

### "Ping plotting"

April 7, 2019

5.0

My internet connection is a different style of connection; point to point. I live in the country and am limited in the ISP that are available. And I try to online game, which is and can be quite the pain with connection issues. I have been having a lot of packet loss issues and was dropping out of my games at times. With ping plotter I was able to convince them that there is a problem, and it's on their side. They have corrected a few things, with more haggling with them in the future. I intend on subscribing so I can continue monitoring any issues that may arise. Thanks ping plotter.

Pros

This app has drastically helped me find where my packet loss was coming from. And with the ability to prove to my ISP, to where the problem is or was. As with most ISPS's, it take almost a act of god to prove its on their end of the internet. They have performed repairs up the line, which has improved but its not perfect, and I am still having issues, and with ping plotter I can see where its coming from. So, as far as a aid in being a helpful tool or app, I'd say its been great! Considering to get the pro edition for personal use.

Cons

Like anything, takes a bit to utilize all the add on's for a complete use of the app, but that's pretty normal.

Review Source

NS

Nadine S.  
None  
Entertainment  
Used the software for: I used a free trial

### "PingPlotter"

January 18, 2024

4.0

PingPlotter helped us determine where the bottlenecks were between us and the gaming servers. Our ISP was given pingplotter results to work with and rectify the problems. This is a very useful tool for troubleshooting network issues

Pros

Ease of use. Visual presentation of the results.

Cons

Sometimes reported incorrect packet loss on internal functioning network devices

Review Source

Krzysztof B.  
Retired  
Computer Software  
Used the software for: 2+ years

### "Using PingPlotter since freeware - 1998"

May 21, 2021

5.0

I started to use it working for mainframe manufacturer when maintaining global intranet, started to use ping plotter to monitor the accessibility of the intranet nodes and their response time. Now, I use it to monitor my ISP performance.

Pros

Ease of use, path changes detection, just what you want to check on your ISP. One of the easiest programs to use for this purpose. Results saving/exporting is a big plus.

Cons

I would jump on the Android version, if available.

Review Source

laura C.  
IT Specialist  
  
Used the software for: 1-2 years

### "An excellent network problem resolver with the ease of use."

August 1, 2018

5.0

Pros

I have been using PingPlotter for analyzing network issues. It lets the user recognize the sources of pocket losses and provides us best solutions to get rid of that problem. One of the most interesting thing it is supportive for tracing internet problems & using as proof to ISP. Very easy to use, works perfectly and It lets us install it on several devices.

Cons

Having a great experience with this software. I could not find any complaint. It is a powerful troubleshooting & monitoring featured software. It is very easy to use its all functions.

Review Source

PP

Peter P.  
Instrumentation & Monitoring Manager  
Civil Engineering  
Used the software for: 6-12 months

### "PingPlotter"

January 11, 2022

4.0

PingPlotter enables us to keep a close eye on a list of about 30 targets, with immediate visibility on which targets are down or performing poorly.

Pros

Easy to load large list of targets. Easy to monitor each target as often as necessary (continuously if needed). Good visual tracking of latency.

Cons

Not sure yet how to add name to each IP target, especially in loadable target list.

Review Source

Hassen N.  
Ingénieur Réseau et Sécurité  
Computer Networking  
Used the software for: Less than 6 months

### "PING PLOTTER ADDICTIVE !!"

August 3, 2018

5.0

With ping Plotter i was able to show to my client that one Internet provider is more stable than another one to build S2S VPN between his DATACENTER and his OFFICE.

Pros

the accuracy of graphics at the second near the possibility of going back in time up to 7 days the integrated TRACEROUTE function that help to find which router is in cause the notification function where there is route change. the Web interface view. the remote agent function : very helpful to test 2 différent provider in the same time. VERY ADDICTIVE : I CANNOT WORK NOW IN MY TSHOOT WITHOUT THIS PRODUCT.

Cons

NOTHING EXECPT THE FACT THAT WHEN YOU RESET THE DNS NAME OF ONE ENTRY YOU LOST YOUR STATISTICS BUT NOTHING VERY GRAVE

Review Source

Ashleigh C.  
IT Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Powerful tool for detecting all sorts of network issues."

August 2, 2018

4.0

Pros

PingPlotter Network software is an awesome software that is used in a best way for visualizing network performance in order to know about the different sources of problems. One can have clear and accurate graphical information through this software. This software reduces the time of trouble shooting.

Cons

Truly speaking I do not have issues related to PingPlotter software. One of the limitation is that it's licensing approach is not good enough. I only want to give suggestion that is,it should have option to send reports via mail.

Review Source

Chau C.  
CIO  
Food & Beverages  
Used the software for: I used a free trial

### "Amazing Product! Everything I needed"

November 6, 2020

5.0

Overall, I enjoyed my experience and I know you will to. I only needed it for personal reasons in tracking packet loss and if you need something like this it's worth trying the 2 week free trial. Everything is very straight forward and someone whose a bit computer illiterate like me can still use the software well.

Pros

Able to track multiple addresses across different timelines Easy to read and easy to navigate I did not understand anything about tracking packet loss and the program itself along with PingPlotters guides on their website helped me succeed in escalating packet loss issues to my internet service provider.

Cons

There's nothing that I didn't like about the software. Definitely recommend it on all accords.

Review Source

Carlos C.  
IT  
Internet  
Used the software for: I used a free trial

### "PingPlotter Review"

July 24, 2023

5.0

Pros

Helped diagnose intermittent network problem

Cons

none at the moment none at the moment ...

Review Source

VR

Verified Reviewer  
Electrical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Ping Plotter Review."

July 5, 2021

4.0

Pros

The way it monitor the network with GUI is awesome.

Cons

Not easy to use. You have to be clear in your concepts.

Review Source

VR

Verified Reviewer  
Senior Technology Architect  
Telecommunications  
Used the software for: 2+ years

### "Must have networking tool"

September 6, 2018

4.0

I'm using PingPlotter on a Mac very often, it helps to spot where networking issue are on the entire path from source to destination. Very easy and visual

Pros

Easy to use and spot network error in minutes !

Cons

The free version is too limited, you will switch to paid version very quickly

Review Source

TM

Thatayaone M.  
Director, Consulting Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "PingPlotter Review"

October 30, 2020

4.0

I use this software when I do troubleshooting or network audit, and I pair it with Netformx DesignXpert when I do network audits for most of my clients. The graphs showing packets losses make it easier to explain to the management and easier for non-technical people to understand.

Pros

It is easy to install and setup It doesn't take long to get it up and running Latency monitoring which is very helpful to find out latency issues on the network It performs traceroute It is lightweight and it even runs perfectly on the laptop or pc

Cons

improvements can be done on the GUI for the software to look more professional 14 days trial which is a short period

Review Source

GG

Gary G.  
Technical Manager  
Oil & Energy  
Used the software for: I used a free trial

### "Latency Disruption"

November 10, 2022

4.0

Overall, this service provided me the necessary information, visually, that something was not performing adequately.

Pros

What I liked the most about this software is the ease to set it up; I also liked the simplicity of the graphs for viewing and the ability to monitor multiple hops independently.

Cons

As a novice with this software additional information about how this software works and exactly how the hops affect the stream from the home portal relative to downstream. The red lines (loss packets) is great but I couldn't locate the range of latency information to determine what is good or bad...only numbers. By reading further on the website only then was I able to get a clear understanding of what I am looking at... A "knowledge" video would be beneficial for novice IT people like me.

Review Source

Yasaru D.  
Network Admin  
Computer Networking  
Used the software for: 6-12 months

### "Highly recommend for Network Admins"

July 5, 2019

4.0

Pros

Ping and tracing to the destination and we can see packet losses in each ip in path of trace.

Cons

Drafts and report generating should be improved

Review Source

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