# Page 2 | PingPlotter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PingPlotter the right Network Troubleshooting solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143523/PingPlotter/reviews --- PingPlotter 4.7 (176) [View alternatives](https://www.capterra.com/p/143523/PingPlotter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Page 2 - Reviews of PingPlotter ## Showing most helpful reviews Showing 26-50 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jason S. Public Safety IT Specialist Government Administration Used the software for: I used a free trial ### "Ping Plotter is great" April 21, 2025 5.0 My experience has been wonderful. We have been able to locate some latency issues with our switch itself and can now troubleshoot the problem. Pros I loved the fact that I could as many deices that I wanted for a continuous PING. Cons I have not found a way to create any graphs for each device and export them. Review Source PE Payton E. Office Manager Religious Institutions Used the software for: I used a free trial ### "Ease of Use for the Every Day Person" March 4, 2025 4.0 Pros PingPlotter provided an excellent way for our church to have cumulative data to share with our internet provider regarding outages and low speeds we were experiences. I also really liked the many articles that explained the process in laymen terms. Cons The data is a little over my head; however, getting the data to someone who knows what is actually means was easy. Review Source AG Allan G. Engineer Information Technology and Services Used the software for: I used a free trial ### "PingPlotter helps find ISP Packet Loss issues" August 12, 2022 5.0 I've found the solution easy to use and very helpful in showing status to my ISP and others. The online help has been useful as I investigate my observations, etc. Pros PingPlotter continually monitors and is easy to see when issues arise. I'm watching for packet loss with my ISP. Very helpful to see the total history of events! Cons I love the software, but wish it were more affordable for my size implementation (home office). The trial version is great and I would love to keep it always, even after I have resolved (hopefully) my current network troubleshooting. It makes sense to have now... I would love to pay something like a $30 cost vs. monthly fee. It is just me at the home office. Reason for choosing PingPlotter It worked the first time I used it, so I'm very happy so far. I'm not looking to try another solution at this time unless price for my small/home business makes it less affordable. Review Source DM Diego M. System Administrator Hospital & Health Care Used the software for: I used a free trial ### "PingPlotter " December 21, 2021 5.0 It helped our organization in finding the cause of a problem of slow response when connecting to one of our server. We show to the supplier of the internet connections the big latencies we had and got the problem solved. Pros PingPlotter is a powerful tools to check networks, bandwidth, latency and other stuff. It's the best choice on the market considering its features and its price. Should be a tool for every sys admin. Cons There's no real cons. The software is already good on every aspect. Even the free trial can help a lot. Reason for choosing PingPlotter Best features for a very good price. Review Source HC Homer C. Retired Education Management Used the software for: I used a free trial ### "Identification of Internet Problems" February 9, 2019 5.0 I was having an issue with the loss of the internet 6-10 times a day. Each time it was for almost exactly 5 minutes. Frontier Communications sent out techs, they checked the lines - all good. One tech stated in the report that the problem was with my equipment and charged me $300 for his 2 hrs of research (he never even came into my house). After playing around I realized that my modem/router gateway indicated .3 ms even when the internet was down. However, each time the internet went down (not a disconnect) total packet loss occurred at the second hop (Frontier Office 40 miles away - regularly 19.6 ms) and was cascaded down all hops to .8.8.8.8. So I knew that the second hop was the problem but Frontier techs will not accept my diagnosis. I asked them to test their router/port, but they said they couldn't because the office was 40 miles away. So I am pretty sure I know what the problem is now, but I can't figure how to get the information to this office. Times down today 2/7/2019 7:30 AM, 8:00 AM, 9:00 AM, 10:00 AM, 3:15 PM, 4:30 PM, 5:30 PM, 8:30 PM, 9:30 PM, Midnight. Now that doesn't look a wiring issue to me! But at lease I now where the problem lies. Couldn't have solved this problem without PingPlotter Pros The manner in which the software charted and stored my data for future reference. Cons The tutorials were good, but for someone who knows little about the internet and networking would find it very difficult to understand what the software is telling you. I would recommend a more detailed component of the tutorial about different events and describe what they are seeing and what that is telling you. I would also recommend that it be written someone that was not associated with the development of the software, but by someone that is selected to learn PingPlotter and write it from a beginner's perspective. A person who is too close to the software will leave out things because they don't realize that beginners don't know and understand what the Pro takes for granted. Review Source JA Joe A. Executive Director Internet Used the software for: Less than 6 months ### "Best End-to-End View of Network Latency" December 22, 2022 5.0 PingPlotter has provided great insights into the performance of my network. With a combination of routers, switches, wireless access points, and application servers located in five physically separate locations, PingPlotter has helped me understand performance and isolate problems in each segment of the end-to-end network. No more questioning whether the problem is related to the transport network or my internet connection or an overloaded server. On one screen, I can now see a break-down of latency and jitter, as well as their cumulative effects on application performance and user experience. On that same screen, I can see outliers and anomalies at-a-glance. And because PingPlotter offers a very efficient way to gather a large number of samples, it eliminates laborious manual testing and produces more reliable diagnostic outcomes. Pros PingPlotter Professional makes it extremely easy to test, observe, and track performance for a large number of network elements and servers. The ability to define and store customized testing profiles together with the ability to import plain text lists of targets (IP addresses and common names) makes it simple to automate otherwise tedious network monitoring tasks. Cons Editing capabilities within the GUI are limited, which drives me (occasionally) to stop ping testing, make edits externally, reimport target list files, and resume ping testing. It would be handy to have a text editor available within the GUI, wth the ability to apply changes on-the-fly. Review Source VR Verified Reviewer Infrastructure Manager Hospital & Health Care Used the software for: I used a free trial ### "PingPlotter helped us identify problems with our service provider" March 14, 2022 5.0 Our experience has been fantastic. This tool was SIMPLE, it did exactly what we were looking for and required almost no setup time. It's rare to today to find a tool that just "simply works". Pros Our service provider made changes to our hosted environment that crippled servers during certain backup operations. PingPlotter allowed us to run a simple continual ping, and as the name says, plot that showing when packets were simply dropped and when they were once again received. This was crucial in showing the hosting provider that it was not something we had done, but their own infrastructure that caused the problem. Cons This may be just a limitation on the free trial, but I wish it allowed me to pick a remote subnet (not simply the subnet the host was on) to scan for servers and ping. But I was able to work around this easily. Review Source NA Nissrina A. Import and export Pharmaceuticals Used the software for: I used a free trial ### "I strong suggest pingplotter" July 21, 2023 5.0 Happy,Motivated Suggest strongly Pros Accurate analysis and monitoring High level of management Regular notification Cons Price is very responsible related to value Review Source ST Shariff T. IT Technician Used the software for: 2+ years ### "Great tool for troubleshooting connectivity" December 2, 2017 4.0 Pros Ping Plotter allows me to very simply verify connectivity. or i can watch my equipment be unreachable. A lot of the time i can watch a device go up and down over 24 hours (it can do more, but thats generally all i get to, and My company(ISP) has equipment outside of our network. when they are having issues ping plotter is my first go to program. I can tell if another ISP or passthrough is having issues. This at times prompts me to make a route change, while other times its a call to that ISP to start a ticket. Ping Plotter has saved us many hours of troubleshooting and also allows us to show another ISP that the issues is theirs. Cons No budget as of yet to buy a newer version, company is still evaluating if their is a need to update to a newer version Review Source AF Alfonzo F. Network Manager Banking Used the software for: 2+ years ### "Very useful tool" January 26, 2022 5.0 This tool is excellent for my network monitoring job!!! Pros This software is very easy to use, simple interface, excellent ping and trace data! The trace and timeline graph are the most valuable info. Cons Need more type of dashboards for multiple hosts. Sometimes the service stops running. Review Source VR Verified Reviewer Server Administrator Telecommunications Used the software for: 1-2 years ### "Easy to use ping tracking software" April 16, 2019 4.0 Able to track network issues that we did not know we were having before by seeing dropped packets we were unaware of Pros Able to track when pings where lost or have added latency via the logging the program does. Cons to be honest i cannot think of anything that i do not like about the software it pings and traces at the same time. Review Source RM Rick M. automotive Automotive Used the software for: I used a free trial ### "Ping plotting" April 7, 2019 5.0 My internet connection is a different style of connection; point to point. I live in the country and am limited in the ISP that are available. And I try to online game, which is and can be quite the pain with connection issues. I have been having a lot of packet loss issues and was dropping out of my games at times. With ping plotter I was able to convince them that there is a problem, and it's on their side. They have corrected a few things, with more haggling with them in the future. I intend on subscribing so I can continue monitoring any issues that may arise. Thanks ping plotter. Pros This app has drastically helped me find where my packet loss was coming from. And with the ability to prove to my ISP, to where the problem is or was. As with most ISPS's, it take almost a act of god to prove its on their end of the internet. They have performed repairs up the line, which has improved but its not perfect, and I am still having issues, and with ping plotter I can see where its coming from. So, as far as a aid in being a helpful tool or app, I'd say its been great! Considering to get the pro edition for personal use. Cons Like anything, takes a bit to utilize all the add on's for a complete use of the app, but that's pretty normal. Review Source NS Nadine S. None Entertainment Used the software for: I used a free trial ### "PingPlotter" January 18, 2024 4.0 PingPlotter helped us determine where the bottlenecks were between us and the gaming servers. Our ISP was given pingplotter results to work with and rectify the problems. This is a very useful tool for troubleshooting network issues Pros Ease of use. Visual presentation of the results. Cons Sometimes reported incorrect packet loss on internal functioning network devices Review Source ML Morne L. Software engineer Accounting Used the software for: I used a free trial ### "Great tool!" May 20, 2024 5.0 This tool has been great in trying to identify if issues lie with me or the game server I am trying to play on. Pros Ping plotter is super easy to use for debugging networking issues Cons Wish there was a free program for non commercial use Review Source laura C. IT Specialist Used the software for: 1-2 years ### "An excellent network problem resolver with the ease of use." August 1, 2018 5.0 Pros I have been using PingPlotter for analyzing network issues. It lets the user recognize the sources of pocket losses and provides us best solutions to get rid of that problem. One of the most interesting thing it is supportive for tracing internet problems & using as proof to ISP. Very easy to use, works perfectly and It lets us install it on several devices. Cons Having a great experience with this software. I could not find any complaint. It is a powerful troubleshooting & monitoring featured software. It is very easy to use its all functions. Review Source Hassen N. Ingénieur Réseau et Sécurité Computer Networking Used the software for: Less than 6 months ### "PING PLOTTER ADDICTIVE !!" August 3, 2018 5.0 With ping Plotter i was able to show to my client that one Internet provider is more stable than another one to build S2S VPN between his DATACENTER and his OFFICE. Pros the accuracy of graphics at the second near the possibility of going back in time up to 7 days the integrated TRACEROUTE function that help to find which router is in cause the notification function where there is route change. the Web interface view. the remote agent function : very helpful to test 2 différent provider in the same time. VERY ADDICTIVE : I CANNOT WORK NOW IN MY TSHOOT WITHOUT THIS PRODUCT. Cons NOTHING EXECPT THE FACT THAT WHEN YOU RESET THE DNS NAME OF ONE ENTRY YOU LOST YOUR STATISTICS BUT NOTHING VERY GRAVE Review Source Ashleigh C. IT Specialist Information Technology and Services Used the software for: 1-2 years ### "Powerful tool for detecting all sorts of network issues." August 2, 2018 4.0 Pros PingPlotter Network software is an awesome software that is used in a best way for visualizing network performance in order to know about the different sources of problems. One can have clear and accurate graphical information through this software. This software reduces the time of trouble shooting. Cons Truly speaking I do not have issues related to PingPlotter software. One of the limitation is that it's licensing approach is not good enough. I only want to give suggestion that is,it should have option to send reports via mail. Review Source Chau C. CIO Food & Beverages Used the software for: I used a free trial ### "Amazing Product! Everything I needed" November 6, 2020 5.0 Overall, I enjoyed my experience and I know you will to. I only needed it for personal reasons in tracking packet loss and if you need something like this it's worth trying the 2 week free trial. Everything is very straight forward and someone whose a bit computer illiterate like me can still use the software well. Pros Able to track multiple addresses across different timelines Easy to read and easy to navigate I did not understand anything about tracking packet loss and the program itself along with PingPlotters guides on their website helped me succeed in escalating packet loss issues to my internet service provider. Cons There's nothing that I didn't like about the software. Definitely recommend it on all accords. Review Source Carlos C. IT Internet Used the software for: I used a free trial ### "PingPlotter Review" July 24, 2023 5.0 Pros Helped diagnose intermittent network problem Cons none at the moment none at the moment ... Review Source AD Aaron D. Network Administrator Oil & Energy Used the software for: 2+ years ### "PingPlotter" August 29, 2019 5.0 Great software. Keeps a live ping going while working on troubleshooting. Pros Easy to use and manipulate. Provides quick look into network tracking. Comes in handy to see where you are dropping connection. Cons There is not much on the Cons section of this software. We have used it for years and are very satisfied. Review Source VR Verified Reviewer Electrical Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Ping Plotter Review." July 5, 2021 4.0 Pros The way it monitor the network with GUI is awesome. Cons Not easy to use. You have to be clear in your concepts. Review Source LS Lucas S. System Analyst Used the software for: 2+ years ### "Ping plotter is easily one of the the most useful and polished tools I have ever used." January 10, 2018 5.0 Pros The network discovery tool is easily worth the price of entry and I have used this utility almost every day since I purchased it. No more guessing where that IP is being assigned or where that rouge DHCP address is coming from. Brilliant, well packaged, easy to use, I recommend to anyone that has ever had to TRACERT anything. Cons None that I can see, maybe the setup of some of the advanced features is a little convoluted. Great app. Review Source TM Thatayaone M. Director, Consulting Engineer Information Technology and Services Used the software for: 2+ years ### "PingPlotter Review" October 30, 2020 4.0 I use this software when I do troubleshooting or network audit, and I pair it with Netformx DesignXpert when I do network audits for most of my clients. The graphs showing packets losses make it easier to explain to the management and easier for non-technical people to understand. Pros It is easy to install and setup It doesn't take long to get it up and running Latency monitoring which is very helpful to find out latency issues on the network It performs traceroute It is lightweight and it even runs perfectly on the laptop or pc Cons improvements can be done on the GUI for the software to look more professional 14 days trial which is a short period Review Source Yasaru D. Network Admin Computer Networking Used the software for: 6-12 months ### "Highly recommend for Network Admins" July 5, 2019 4.0 Pros Ping and tracing to the destination and we can see packet losses in each ip in path of trace. Cons Drafts and report generating should be improved Review Source Kevin K. Office Manager Law Practice Used the software for: ### "Excellent product. It was very helpful in allowing us to determine source of problem" April 10, 2018 5.0 Pros It allowed us to identify the source of packet loss and what we needed to do to resolve an issue with phone calls dropping in and out on our VOIP system. Cons None. I did not experience any problems with using this software. The review is causing more frustration than using the product. Review Source Similar Products Featured ## Related categories [Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)