# Page 4 | PingPlotter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is PingPlotter the right Network Troubleshooting solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143523/PingPlotter/reviews

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PingPlotter

4.7 (176)

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Last updated June 3rd, 2026

# Page 4 - Reviews of PingPlotter

## Showing most helpful reviews

Showing 76-100 of 176 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jonathan B.  
Content Creator  
Entertainment  
Used the software for: I used a free trial

### "Super helpful for getting Cox to take my issue seriously"

May 13, 2022

5.0

I've been having an extremely bizarre ping issue ever since signing up with Cox. The technicians hardly would have believed me if I didn't use PingPlotter to show them that the issue was happening as we spoke.

Pros

Does an excellent job of staying on in the background for weeks, with an easy to manipulate graph that can show patterns across multiple devices.

Cons

Any issues are probably me not knowing what certain features do

Review Source

JB

James B.  
Project Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Friendly and Quick Monitoring Link Tool - PingPlotter"

November 13, 2020

4.0

I found ease of use, pleasant and friendly interface and performance using Pingplotter and I was pleased. Recommend.

Pros

I was looking for a practical and quick tool for monitoring our existing IPSec links with our client that support a large number of employees, accessing different work environments, requiring a quick action in case of failure or fall of links.

Cons

I believe that a way to automatically capture the links to be monitored through the hosts file could be an important improvement in the software.

Review Source

CK

Courtney K.  
Infrastructure Administrator  
Information Technology and Services  
Used the software for: I used a free trial

### "Needed to use the free trial but wasn't quite long enough"

October 14, 2021

3.0

Pros

Ease of use. Just type in the address you want to ping and hit enter.

Cons

I wish that I could rename the pings instead of just showing the IP address for testing VPN purposes. Being able to label the ping by the location name would be awesome.

Review Source

JK

Jeff K.  
IT Director  
Government Administration  
Used the software for: 2+ years

### "Excellent Tool"

May 28, 2019

5.0

Pros

I have used this tool since around 2002. It has always been solid and gives an excellent graph of the data collected.

Cons

None that I have encountered.

Review Source

OB

Orville B.  
Retired  
Telecommunications  
Used the software for: I used a free trial

### "Remote Operations of Amateur Radio Station over internet."

April 27, 2020

5.0

Extremely helpful in diagnosing problem areas in transmission of radio data and controls over the internet.

Pros

This product allows me to analyze problems causing errors with transmission of various data modes as well as transmission of morse code, RTTY, and SSB over the internet. The links cover over 1500 miles through over 10 nodes from Texas to Nevada.

Cons

I am still learning use of the product and am still discovering its powerful uses. I have not found lack of potential as of this time.

Review Source

AP

ARUN P.  
Chief Technical Officer  
Internet  
Used the software for: I used a free trial

### "Essential Tool for an ISP "

March 30, 2021

5.0

Pros

Trace graph and timeline graph are the fascinating aspects of the tool. The Tool provides ample information to isolate faults in a complex network. Its interface not only allows modification of different parameters but also provides vital real-time information on packet loss, latency and jitter at each node; thereby, it assists the network engineer to pinpoint issues.

Cons

Very difficult for me to comment here. All the features that I use were very useful.

Review Source

AK

Andrew K.  
Owner  
Machinery  
Used the software for: I used a free trial

### "Great Tool to track internet connection"

March 20, 2019

5.0

I am in a long battle with my internet provider Mediacom. They will figure out the problem. They do there speed test its great. My service is not reliable. It does not support a VOIP system and drop calls or will not let you answer the call. It makes it hard and waste a lot of time just trying to write an email. My IT vendor showed me this software to track the connection and we can now see what is going on.

Pros

Ease of use. I am not an IT guy and this was very easy to use and understand

Cons

Not sure there is anything I do not like. So far so good

Review Source

ST

Stacey T.  
Network Admin  
Religious Institutions  
Used the software for: I used a free trial

### "Ping Plotter is a necessity for Network Admins"

June 26, 2023

5.0

Great for network monitoring, highly recommend.

Pros

Ease of use, network monitoring, knowledge base

Cons

There is nothing that I do not like about Ping Plotter.

Review Source

Matthew L.  
N/A  
Accounting  
Used the software for: I used a free trial

### "Easy to Use, Great Tool"

October 18, 2018

5.0

I have been having pretty consistent issues with online gaming, to the point of where it was interfering with the fun of playing. After doing some research I found PingPlotter and ran a traceroute to the game servers. I found latency issues and on some days massive packet loss. I used these results to attempt to keep my ISP honest, unfortunately they don't seem interested in looking at the backbone. All in all, its a good tool to diagnosis issues.

Pros

Mostly I liked the ease of use and intuitive UI.

Cons

Overall, I didnt see many cons to the software.

Review Source

GL

Guy L.  
Manager/Retired Technician  
Computer Networking  
Used the software for:

### "I used PingPlotter to diagnose the network problems I have been having with Spectrum/TWC"

February 19, 2018

5.0

I was able to document the local node problems and the internet problems that I have been having with Spectrum/TWC. I had severe packet loss which they fixed on the local node and other problems which I traced to their headend node. Still resolving their inability to deliver the 100Mbps to my home office.

Pros

This package is exceptional for documenting packet loss/ping times and tracking down where the problems are with a large network such as Spectrum. It is easy to get up and running.

Cons

The learning curve to utilize its full power and documentation of where problems are is a bit long but keep in mind that solving multiple nodes and local node problems is a challenge. I have held a Commercial FCC GROL license for 40 years and worked with networking problems much of that time. I found that PingPlotter is an exceptional tool and quite intuitive to use.

Review Source

TS

Tyler S.  
IT Pro  
  
Used the software for: 1-2 years

### "PingPlotter is one of the key programs in my toolbelt."

October 31, 2017

5.0

Pros

PingPlotter is one of the key programs in my toolbelt. I've been a longtime user, and it is perfect for visually showing customers and vendors an issue. Extremely simple to understand if you are a 'normal' user with no IT background, and extremely useful if you have a deep understanding of networking and routing.

Cons

Everything about the software itself is very nice. No complaints there. I wish the free version allowed for some bit of history more than the past 5 minutes.

Review Source

JJ

Joshua J.  
Director of Engineering  
Medical Devices  
Used the software for: I used a free trial

### "PingPlotter does exactly what it's supposed to do"

September 5, 2018

4.0

We installed PingPlotter to help diagnose intermittent connectivity problems from geographically distributed lab sites to our AWS-hosted website. PingPlotter helped us demonstrate clearly and visually when there were problems. We chose it specifically for a capability not found in many similar lightweight tools in that it allows measuring connectivity to a specific TCP port whereas many programs only allows to measure regular ping, i.e. ICMP packets.

Pros

I liked that it has a service mode that can record data even when the GUI isn't running.

Cons

I wish the TCP configuration was automatic but it was quite simple once I read the directions. I also wish it had a capability to visually display the traceroute on top of a world map.

Review Source

RB

Robert B.  
Sr Network Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Tool!! "

March 25, 2020

4.0

Good experience with pingplotter - no complaints.

Pros

This is a great tool and a must have for all IT staff who perform support for networks. Without a product like this to use for troubleshooting, it gets to be very difficult to nail down issues. I recommend this product again as a great tool.

Cons

The trial length is a little too short for my likling as it does not allow for the product to really be tested in a real environment.

Reason for choosing PingPlotter

Yes

Review Source

John H.  
Overseer of Order  
  
Used the software for: Less than 6 months

### "More necessary than you would think"

November 23, 2017

5.0

Whenever I experience issues with software or online games, I use these reports when submitting a help ticket.

Pros

PingPlotter is straightforward to use and the reports are exportable. They have several methods of using it for free, also.

Cons

If you use it often you'll need to buy a subscription... you can access your network information on a desktop/laptop or on many mobile devices also (iPhone and iPad).

Review Source

AT

Anton T.  
Engineer  
Financial Services  
Used the software for: I used a free trial

### "Cool Insight"

March 3, 2021

5.0

Giving a cool insight in what is happening in your internetaccess. And that the comment you get from your provider can be discussed based on data and not on a feeling. I have the feeling that the line is unstable, and they say they will monitor but there comes no result. And the instability is not frequent over the week, so they can have a lucky shot, and the problems are on some other days.

Pros

Seeing that the line is not what it should deliver

Cons

A automatic, without setup aknowlegdement about issues

Review Source

KM

Karen M.  
owner  
Retail  
Used the software for: I used a free trial

### "Ping plotter review"

October 23, 2019

4.0

We have had a major problem with our NBN provider not believing us that it was their faulty product and not a result of our software/hardware having an intermittent fault, causing our phone lines to go down every 20 mins, it has helped prove without doubt that they have a fault.

Pros

Very simple to use . I have a basic understanding of what the software should do and I have no problems with the functionality of it.

Cons

I didn't have any negative comments regarding this software.

Review Source

DA

Daryll A.  
Architect  
Architecture & Planning  
Used the software for: I used a free trial

### "A Detailed Overview of Your Internet Status"

May 31, 2020

4.0

I've found out that my ISP had been throttling my upload speed/causing latency on my network randomly an average of six to eight hours a day.

Pros

Provides a real-time graphical feedback for things like jitter and latency, which means you can see how well (or how badly) your ISP is treating you.

Cons

Occasionally the tracking stops, either due to a hotkey pressed or just for some reason the site I'm tracing just stops tracking.

Review Source

VR

Verified Reviewer  
Member  
Law Practice  
Used the software for: I used a free trial

### "Great utility"

January 3, 2019

5.0

Pros

Ping plotter allowed my VOIP service to trace the internet routing and determine where I was having problems with quality of service. The tool runs in the background, no noticeable overhead and automatically saved data when my laptop shutdown. Not much more I could ask for in a utility like this for my limited purposes.

Cons

None I noticed. All worked very well for me.

Review Source

KG

Kay G.  
ICT Business Partner  
Mental Health Care  
Used the software for: I used a free trial

### "Trial for technical issues"

January 2, 2020

4.0

My internet keeps dropping out or is slow but when my service provider tests they say it is ok. I have just switched to NBN and it should be better but I get the circle of death more often now than I did with my ADSL2 line. The service provider suggested I use this software to see if we can really find out what is happening with my service but as I have to monitor often during the day and I only have very few days I can do this my trial expired before I really had a chance to monitor properly. I am hoping this will show what is really going on.

Pros

I have only managed to use this a couple of times but it seems easy to use and I am hoping it will solve my internet issues with my Service Provider. They are the ones who sent me this link to try but I need longer and to test it more often to see if we can get to the real issue.

Cons

I am not really sure what everything means.

Review Source

VR

Verified Reviewer  
Agent de support technique  
  
Used the software for: I used a free trial

### "Ping Plotter 5 permit me to scan peripherals and addresses on my network "

July 12, 2018

4.0

Pros

to check the stability of my network. We use it, and it gives us the answer of our questions but the time we need to continue our test takes more time than we thought we maybe need one month to really get our answers. We plan to maybe buy the software.

Cons

no cons for now, how can i find a cons if there is no problem with the first time i use it the software

Review Source

SK

Shaun K.  
Network Engineer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing and very helpful in a pinch"

February 5, 2018

4.0

I have been able to discover network paths in our complex network in an incredibly short amount of time.

Pros

The ease of use and understanding of how to run a trace. I am able to use Ping Plotter on a daily basis to discover traces and packet loss in our complex network. This product has an extreme ease of use and is wonderful to use for quick traces.

Review Source

VR

Verified Reviewer  
Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Gave me the full view of my complicated network topography"

February 2, 2018

5.0

Pros

Easy to use, I managed to set install it and was up and running within a few minutes only. Strong Graphics. Easy to trace any network defect.

Cons

Nothing so far. I can really recommend the PingPlotter. Maybe its a bit expensive, but taking advantage of the offerings available should make the cost reasonable.

Review Source

VR

Verified Reviewer  
Photographer  
Aviation & Aerospace  
Used the software for: I used a free trial

### "Ping Plotter Review"

December 27, 2018

5.0

I have a problem with online gaming when anyone else is streaming on my Broadband. It helped narrow down the problem.

Pros

the Graphical interface is neat, it shows what you need to see where it needs to be.

Cons

For a beginner/novice information was not intuitive, but help seemed to be adequate, just a bit of research needed

Review Source

GPS

Gowri Pandian S.  
Student  
Computer Networking  
Used the software for: I used a free trial

### "Pingplotter - A great tool to to visualize datagram transfer"

November 20, 2019

5.0

Pros

Ping plotter is a great tool for the students as it shows the packet transfer. It also gives the flexibility to change the packet size from the default size of 56 bytes to any desired size. This let's us learn the concept of fragmentation. The pro version of ping plotter also has an option to show the routers that the datagrams pass through during a traceroute while a naive windows tracert utility shows only two router between the source and target destination

Cons

This is a very good tool however the user interface could have been much better by adding usage tips. This will be very much useful for the newbies of ping plotter

Review Source

CA

Chris A.  
IT  
Chemicals  
Used the software for: I used a free trial

### "PingPlotter is great!"

April 22, 2022

5.0

Pros

I can finally prove to my ISP than my connection sucks and it's their responsibility.

Cons

Nothing. The product performs as expected.

Review Source

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