# Page 5 | PingPlotter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is PingPlotter the right Network Troubleshooting solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143523/PingPlotter/reviews

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PingPlotter

4.7 (176)

[View alternatives](https://www.capterra.com/p/143523/PingPlotter/alternatives/)

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Last updated January 15th, 2026

# Page 5 - Reviews of PingPlotter

## Showing most helpful reviews

Showing 101-125 of 176 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WS

William S.  
Director  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Helpful to diagnose speed"

December 2, 2019

5.0

I signed up for high speed internet. I was supposed to get 300 Mbps but was only getting 85 to 100. Every time the internet company ran their diagnoses they said that everything was fine from their end. I had our company tech support person spend over 3 hours on the phone with the provider but they were unable to solve the problem. They finally suggested Ping Plotter so they could do an analysis. I ran Ping Plotter for over 48 hours and then sent them the link and they could see exactly where the slow down happened. I have to run it a second time now with a direct connection instead of through the wireless router to insure that the brand new router is not the probelm.

Pros

Ping Plotter helped the internet provider diagnose what was wrong with my speed.

Cons

The cost is prohibitive for a one time diagnosis.

Review Source

ND

Nikos D.  
Customer Experience Specialist  
Telecommunications  
Used the software for: 6-12 months

### "Easy for everyone"

April 18, 2019

5.0

Pros

You can understand how it is used even if you don't have a technical background. You can easily find ou connection problems of customers machines. We also use it to check our site's speed.

Cons

There is nothing bad to say. All good! Thank you!

Review Source

OR

Oliver R.  
Senior Developer  
  
Used the software for: 6-12 months

### "Great for tracing down internet issues and using as evidence to ISP"

October 20, 2017

5.0

Tracking down and reporting issues to my ISP

Pros

It is really easy to use, the UI / UX is neat and intuitive and I can quickly and easy diagnose issues with my internet. My primary use case is to look for internet related issues if I am experiencing issues gaming and using the data when communicating the issues to my ISP.

Cons

I really wish there was a buy once option and not only subscriptions. It is used to infrequently to warrant spending a monthly installment for the odd occasion

Review Source

VR

Verified Reviewer  
Network Administrator  
Telecommunications  
Used the software for: Less than 6 months

### "Ping command gone bigger"

December 30, 2019

5.0

It have only used it for a while, but has helped me identifty VPN issues, routing loops and so on.

Pros

This tool lets you have a graphic and historic view of ICMP packets travelling between to points in your network, it has a really smooth interface

Cons

Free version can be very limited, you have to purchase the tool to get all the historic and graph exports you might need to share evidences.

Review Source

NL

Nic L.  
Network Administrator  
  
Used the software for: 1-2 years

### "Great software, love, love love it."

September 18, 2017

5.0

Pros

Easy to use, easy to install, works wonderfully. Cheap for what it does. Allowed to install on multiple devices if needed (for the same user).

Cons

I do not have any complaints about this software other than it's hard to use when people block ICMP on their networks.

Review Source

jC

john C.  
youtuber  
Online Media  
Used the software for: I used a free trial

### "good software"

April 10, 2022

5.0

good so far

Pros

finds issues in packetloss! also okay at ip lookup

Cons

expensive could be cheaper might even buy then

Review Source

IT

Ian T.  
Financial Planner  
Financial Services  
Used the software for: I used a free trial

### "A fantastic tool to get your internet fixed"

September 25, 2020

5.0

Pros

Easy to use interface Quick setup Does exactly what it's designed to do Finally got my ISP to start delving in and fix the underlying issues

Cons

I can't think of any negatives with this software. It was quick and easy to use.

Review Source

DB

Dietrich B.  
CEO  
Computer & Network Security  
Used the software for: I used a free trial

### "Use pingplotter to check the quality of WAN links"

October 6, 2018

5.0

We have small customers and our job is mostly to setup and maintain die Computer and Networks. We come often to the point where we have to proof the quality of a WAN link for VOIP. Pingplotter seems to be a product that fits for this purposes.aside former problem to learn how to use it. We..as a small company..can not make to money form our customers to pay every month for the use of the product. A version that we can buy and find out the quality of am WAN connection for VOIP would be great. May be you can help us to find it and come back on our email

Pros

Pingplotter is easy to use. The first steps are very simple and mostly self explaining. I have used it to check the quality of different WAN links.

Cons

When I tried to go deeper and find more details about the results of the pinigs on the WAN link I had difficulties to find out what I can find and how to find it. I never found how to have a closer look to the jitter.

Review Source

CF

Colby F.  
Systems Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Saved our clients from ISP runarounds"

October 3, 2022

5.0

Pros

Ping Tracking, Connection monitioring, simple UI.

Cons

None that I can think of currently, everything works as intended.

Review Source

MH

Mark H.  
M.D.  
Medical Practice  
Used the software for: Less than 6 months

### "I was tuned on to this product when I was having problems with the virtual bicycle app called Zwift."

February 1, 2018

5.0

Was able to get new router from ATT

Pros

It allowed me to track ping times and make a case to ATT that their service was routinely having ping times >50ms which was causing me to drop out of games

Cons

Would like to see historical data clearer. Difficult to track ping times after they have left the screen. I would like to upload data so better able to show technician. Instead I did screen shot grabs

Review Source

EP

Erika P.  
2nd level operations  
Telecommunications  
Used the software for: 6-12 months

### " PingPlotter, the easiest way to observe a problem on the network"

August 16, 2018

5.0

It helped me identify latencies when users connected to a server at another company headquarters

Pros

It is a tool for windows very easy to start using. Allows connectivity analysis to detect where we can have a loop, bottle neck or something that prevents us from connecting PingPlotter is responsible for tracking the packages that leave our computer to the server we are testing to collect information about: latency and lost packets where there is greater use of the network and where there is less use of the network

Cons

I have no complaints about this product.

Review Source

CD

Carlos D.  
Systems Analyst  
Education Management  
Used the software for: I used a free trial

### "Very good tool for troubleshooting network issues"

May 15, 2019

5.0

We experiment to diagnose problems in the use of the bandwidth between main office and our branches offices, all connected over a MPLS network. Results, together with the information in the site help us to detect loss of packages when overusing the bandwidth and justify the need for an increasing it.

Pros

Very intuitive user interface Timeline graph that permits to evaluate behaviour patterns over the time Possibility of record the adquired information for future evaluation Concise and useful information provided on the site Do that what is expected

Cons

Did not permit to adjust the focus area in the graph

Review Source

GW

Gary W.  
Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "PingPlotter Review"

March 11, 2020

5.0

Overall, the program does what it says it will do. If you need to watch your internet connections, this is an easy way to do it.

Pros

We had an issue where we had a connection at a client that kept going down. We had a hard time convincing them the issue was their equipment and not ours. Once we installed this, we were able to show them their gear vs. our gear to prove it was their stuff not working correctly.

Cons

I really didn't run into any issues while running this. It served its purpose for us. The only thing I could find wrong was that I feel it was a bit more expensive than I would have liked.

Review Source

CA

Chad A.  
VP Ops & CFO  
Oil & Energy  
Used the software for: I used a free trial

### "Solid Product for Even Novice Troubleshooters"

December 8, 2018

5.0

Pros

Tutorials are very informative and thorough...complete with illustrations which, when coupled with the sleek graphical interface, walk you through operating the product and understanding the results.

Cons

Cost is a bit high, but other than that, I would say they are a little vague on the significance of selecting the appropriate targets and quantity thereof for the task at hand.

Review Source

Maahir D.  
Network Engineer  
Telecommunications  
Used the software for: I used a free trial

### "Not much i can do here"

July 16, 2019

3.0

Pros

\- Pings work flawlessly. But not sure if i can write it as a pro. - Summary tab is a good way to summarize all the hosts

Cons

\- Besides pinging live or dead hosts and generating summaries

Review Source

JJ

Joty J.  
Administration Manager  
Machinery  
Used the software for: I used a free trial

### "Solve RDS connection"

March 18, 2021

5.0

Very great experience to solve the issue in RDS between Denmark and Malaysia.

Pros

Live result for the connection and easy to access.

Cons

As a user really get good experience to solve the connection issue.

Review Source

AE

Alpaslan E.  
Engineer  
Computer Networking  
Used the software for: Less than 6 months

### "Ping Plotter 5"

February 18, 2020

5.0

To track customer network problems, Pingplotter is very useful option.

Pros

It's the best easy-to-use program for this purpose.

Cons

Free Trial Period may be longer :) and PRO version should be cheaper :(

Review Source

Joe W.  
Second Line Engineer - Cloud  
Telecommunications  
Used the software for: 6-12 months

### "Awesome"

July 20, 2018

5.0

Pros

Quick network scanner, great and easy to use interface, very good piece of software. Would recommend

Cons

There are no cons with this software

Review Source

uM

ulises M.  
developer  
Computer Software  
Used the software for: Less than 6 months

### " intuitive and functional"

May 22, 2018

4.0

easy and clean analysis of the behavior of the network

Pros

Easy to use, graphically easy to understand, possibility of exporting information, handling alerts, web server autentificacion, web server configuration port, alerts in email, alerts library

Cons

some information display options can not be customized (like excluid days or hours in graph time ), some bugs that caused falls

Review Source

TB

Tim B.  
owner  
Automotive  
Used the software for: I used a free trial

### "Covers all the bases"

June 27, 2019

4.0

Pros

Helpful in discovering network issues when transitioning service providors. Ease of use, starts and runs automatically.

Cons

Having to wait for count down to start the program.

Review Source

AC

Antonio C.  
Network Admin  
Computer & Network Security  
Used the software for: I used a free trial

### "Help for troubleshooting issues"

September 9, 2020

4.0

Pingplotter is an excellent tool for determining where there may be a bottleneck on the network. Although the ICMP protocol can cause problems in some intermediate router, it gives us an overview of the path traveled by the packet. In internal LAN it helps us to have an updated view of the status of the different monitored hosts. In short, it is an essential tool to control the network.

Pros

Easy of use and install. In a few minutes you can run it and get fresh results that help you to understand possible networks issues.

Cons

ICMP is not the best protocol to check the trace route from end-to-end.

Review Source

MB

Marek B.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use Network troubleshooter and monitor, with great UX"

April 5, 2022

5.0

Pros

I like the clean and intuitive interface, but also great support from the team

Cons

Can't thnk of any, my usage was limited.

Alternatives considered

[Wireshark](https://www.capterra.com/p/209737/Wireshark/)

Review Source

VR

Verified Reviewer  
Student  
Alternative Medicine  
Used the software for: I used a free trial

### "Great program"

March 2, 2019

5.0

I like it so much.

Pros

that's a really great program, resolve all of my problems.

Cons

I don't know, i think there is no problems with this software.

Review Source

MP

Miri P.  
Engineer  
Information Services  
Used the software for: I used a free trial

### "Awesome measuring tool"

June 15, 2021

5.0

Excellent tool and I highly recommend.

Pros

I am working on enhancing our global network performance and needed network performance measuring and dashboard tool. PingPlotter offers excellent features for this use and provides instinct dashboard. Auto-save option and various options for dashboard was useful.

Cons

Data that I can export is limited to network latency, although the dashboard shows jitter and packet loss. It will be good to have more info. so that I can use data for my reporting

Review Source

SB

Sebastian B.  
Employee  
Government Administration  
Used the software for: I used a free trial

### "Good tool, but a bit expensive"

April 30, 2019

5.0

Pros

the simple visualization, time line, that you can test different URLs at the same time

Cons

not much help for interpreting the results

Review Source

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