Who Uses This Software?

Medical device companies, CROs, biotech startups and academic medical researchers across the world.


Average Ratings

40 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $350.00/year
    See pricing details
  • Pricing Details
    Castor EDC is free for small studies!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Castor
  • www.castoredc.com/
  • Founded 2011
  • Netherlands

About Castor EDC

Castor EDC is a cloud-based Electronic Data Capture platform that enables researchers to easily capture high-quality, reusable data. Features include self-service eCRF creation (form building), randomization, ePRO (patient surveys), monitoring, easy import and export of data, EHR data importer (HL7 FHIR based), audit trails, user management & much more. We are fully ISO 27001 certified, GCP & 21 CFR compliant and provide servers in the US (HIPAA compliant), UK, NL and DE.


Castor EDC Features

  • Audit Trail
  • CRF Tracking
  • Data Entry
  • Data Verification
  • Distributed Capture
  • Document Imaging
  • Document Indexing
  • Forms Management
  • Remote Capture
  • Study Management
  • 21 CFR Part 11 Compliance
  • Document Management
  • Electronic Data Capture
  • Enrollment Management
  • HIPAA Compliant
  • Monitoring
  • Patient Database
  • Recruiting Management
  • Scheduling
  • Study Planning

Castor EDC Reviews Recently Reviewed!


High-quality, compliant and affordable EDC

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After a quick initial learning curve the system is easy to build out without having someone on staff that is an IT expert. Our clinical study managers are able to build out each study with little to no help from Castor. The database is easy to use by both clinical sites and sponsors. The company continues to improve the features of the system and provide webcasts to review the changes and answer user questions. The value can't be beat. As an early-stage start up company we are happy to have found a high-quality compliant system we can afford.

Cons: The one feature we feel is lacking is the ability of an investigator to "batch approve" once they have reviewed the data. It is labor intensive to approve each study visit and each record generated. Other systems provide this ability and investigator's expect this from all systems.

Overall: Very positive. It's a compliant, easy to use, intuitive system that is affordable.

Vendor Response

by Castor on January 02, 2019

Dear Lisa,

Thank you for the positive review and for outlining all the aspects of our system that we pride ourselves on!

We indeed offer regular webinars, help from our support team, and an extensive online manual with the aim that every user creates a database on their own in no time!

Bulk actions is a good point, definitely something we are working on (for records, reports, and surveys!). We are also doing a make-over of the entire navigation in Castor in order to improve the design and intuitiveness of the system and to make that learning curve even steeper!

Thank you for the 5 stars!

Elena Kochova, MD
Customer Success Manager

CASTOR for clinical studies

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: CASTOR for me is the answer to electronic data capture. It is easy to use, you have full control, it is safe and data from several sources can be incorporated. Can be used by the investigator, monitor as well as the participant for answering the questionnaires. I also like the fact that the software keeps being developed and better features are added regulary. Communication is excellent.

Cons: The help section is sometimes a bit hard to work through. Also would like to have a printable version of the manual (esp. for instructions to people using the ready-made castor forms).

Overall: CASTOR incorporates everything that I wanted from an electronic data capture program, and is so easy to use that everyone can work with it.

Vendor Response

by Castor on January 02, 2019

Dear Gabby,

Thanks for this great review! We pride ourselves on our platform's security, user-friendliness and multiple functionalities, as well as the responsiveness of our support team, so we are happy to hear that these are the highlights for you as a data manager!

We have recently migrated our entire knowledge base, have you checked it out? It can be found at https://helpdesk.castoredc.com. The searchability has improved significantly since! We have also added printable pdf manuals for data entry users, study admins and monitors. We hope these will be useful for you!

Thank you!
Elena Kochova, MD
Customer Success Manager

Clear and user friendly database with many features

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy for a non-experienced database builder to create your own database using Castor.

The database is easy to use for data-entry, monitoring and creating reports or surveys.

You can add a lot of users and adjust the rights for each of the users.

As an admin you have a clear overview on the progress of the study in all participating sites and you get a message every time a patient is included in the trial.

Cons: Sending out surveys is still a manual task, it would be great if by just entering the participants' email address, the surveys are sent automatically.

Overall: Castor has a good customers service who supports you when you encounter any difficulties and provides you with helpful tips/solutions.

Vendor Response

by Castor on January 23, 2019

Hi Fleur,

Thanks for your 5 star review, we really appreciate it! With regards to sending surveys when you add the email address, have you looked at our automation engine?
https://helpdesk.castoredc.com/article/44-automatically-send-out-surveys

That should hopefully make your life even easier!

All the best,

Derk Arts, MD PhD
CEO Castor EDC

Castor is an indispensable tool for clinical research!

Jan 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Castor is a GDPR compliant tool to capture and store baseline characteristics, patient surveys, and clinical outcomes. It's affordable, easy to set up and easy to use. What I love most about it is that it improves the study quality so much compared to traditional methods of data capturing. I also love all the automatic calculations (e.g. age from date of birth and procedure date) the system can perform. The ePro feature to send out surveys to patients directly is great!

Cons: The platform could be even better if it offered functionality to design/structure all variables, definitions, input value options, and calculations in Excel and upload it to Castor. This would make it so much easier to translate (parts) of existing databases to new projects. Also, I missed an option to directly export the database to STATA. Castor currently only supports CSV/Excel/SPSS. Otherwise, no cons.

Overall: I used the platform for 5 international retrospective multi-center cohort studies and it was a great experience to see how researchers at all the participating centers interacted so easily with the software. Everyone loved it.

Castor edc: the database to have

Oct 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to understand and use.

you have an immediate layout overview when setting up the database.

Cons: some validations are not yet possible

some validations need multiple calculations which takes time to build

Overall: Castor is continuosly growing, so i always look forward to the next upgrade.

My experience is very good. I have a good connection with a few employers at Castor and we help each other out.

Vendor Response

by Castor on January 02, 2019

Dear Alden,

Thank you for reviewing Castor EDC and for being part of the Castor research community! We are happy to hear that you find the platform user-friendly!

As you probably know, calculation fields offer a wide range of validations you can do using multiple study variables. I understand this might take a bit of extra time which is why we intend to make complex data validations even easier in the future.

We also always look forward to our upgrades and to continuously delivering new features that help maximize the efficiency and impact of research done across the world!

Thanks,
Elena Kochova, MD
Customer Success Manager

Great Data Capturing Software for Research

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The almost intuitive easy nature of the software.

Cons: The study ID numbering is a bit clunky. It would also be great to have study visit alarms / out of study visit window warnings.

Overall: Overall we love Castor EDC. Great software, great team behind it and perfect for our research studies. :-)

Vendor Response

by Castor on January 03, 2019

Dear Bee,

Thank you for your review! We love that you love Castor and that you find the system (almost) intuitive :) With our coming redesign of the navigation in Castor, we hope to make it 100% intuitive!

This year we will also be working towards a better overview of old vs. new CRF versions, as well as a reporting dashboard that will provide you with better insight into the study progress.

Good luck further with your many research studies!

Cheers,
Elena Kochova, MD
Customer Success Manager

Nice program for clinical research

Oct 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, customer friendly. Easily adjustable.

Cons: Sometimes Castor works too slow, so if i'm filling it in while seeing patients, it takes too long. Furthermore, some features do not work properly (like mark whole steps as missing, when the step is too large)

Vendor Response

by Castor on December 14, 2018

Hi M,

Thanks for leaving a review, good to hear you're mostly positive! :).

Slow downs of the system are usually a result of having a large amount of fields on a single step. We are currently implementing a warning message in our form builder to warn against adding more than 50 fields to a single step, hopefully that should prevent this issue in the future. If you think there's another cause for the slowness, please contact support when this occurs.

Thanks again!

Derk Arts
CEO Castor EDC

Really Versatile and GDPR Compliant Data Storage Platform

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We literally have found tons of uses for Castor. The ability to build your own forms quickly and knowing the data is stored in a GDPR Compliant way is a HUGE help for us. Also the validation options in the fields are really good / ensure high level of data quality. And Also, The SPSS export function is really a great help too!

Cons: The Surveys do not work well on Mobile phones and most of our research participants would use them that way.

Overall: The ability to build our own research forms and surveys, quickly and in GDPR compliant way is a massive help for us as it has drastically reduced the cost of this and also the time it takes to get the forms built. It means we can do research faster and cheaper and with compliance headaches handled.

The support from Castor has been amazing. They are very quick to respond (even to stupid questions!) and gave us huge support before we signed up.

High-quality data collection

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like about Castor is that I can create a user-friendly database that will also create a user-friendly output, i.e. that I can already prepare the data as much as possible to make data analysis easier.

Cons: More possibilities regarding surveys would add even more value: automatic reminders to subjects to complete their survey, notifications if surveys have not been completed yet (in addition to the existing notifications that surveys have been completed).

my opinion about Castor

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Really easy use

- very fast and complete answers from support

Cons: - sometimes is not easy to fill the form by the Investigators if repeated measures (report button) are used

Overall: Nice!

Vendor Response

by Castor on January 03, 2019

Hi Michelle,

Thank you for your nice review! The ease of use of our platform is something we aim for and our support team is always there to help with quick responses and useful tips on Castor's power features!

The ease of use of the reports depends mostly on how the database is built - using many report buttons is not always convenient. For repeated measures, it is more appropriate to use the dedicated repeated measure field instead - this makes data entry for such measurements much easier!

We also have a short printable pdf manual for data entry, this might be helpful for the investigators to get used to the system.

Thanks again,
Elena Kochova, MD
Customer Success Manager

Review

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive to use. It's very easy to design a CRF. Customer support is always available to help with queries, if there are any. I honestly did not have any trouble at all running my study on Castor. I would recommend it to everyone and I strongly believe collaborative research is the way to go forward.

Cons: I don't have anything to criticise at all.

Vendor Response

by Castor on January 23, 2019

Hi Josephine,

5 stars and nothing to criticize, that's very flattering! Thank you so much for supporting us and writing this review.

Best wishes,

Derk Arts, MD PhD
CEO Castor EDC

Really intuitive

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to use, very intuitive. In multicentre trials with lots of collaborators involved you need a software with those characteristics so that collaborators won't have problems. The online platform works really well and fast.

Cons: There are some things that need to be solved to save time, when giving access to collaborators, at least in trials with many users.

Castor Spain Review

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, very intuitive, powerful, agile, fast and accurate online support

Cons: There are NO cons in my experience in this moment

Overall: 3 studies performed

Last with 650 researched and 145 centers: no problems; it's great

Great interface, superb customer service

Apr 26, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great interface, dummy-proof, adheres to GCP-requirements without being disturbing to users. Hardly any bugs noted, but if there, they will be fixed within a few hours.

Ability to make accounts for different users with different restrictions (fantastic!).

Recommendations:

- Options to build eCRFS could be extended somewhat, e.g. medication module

- Other randomisation algorithms

- Option to adjust the planned dates for surveys (future survey invites) that have already been saved.

Vendor Response

by Castor on April 26, 2016

Thank you for your excellent feedback.

Regarding your points:
- Currently we recommend using the new "Repeated measures" feature to create your own medication module. We will try to include medication lists in Castor but that is difficult due to international differences
- We have built our Biased Coin Minimization (BCM) algorithm and are currently validating it, we will update you when it is released!
- This is a very valid point and was developed in the current 'sprint', it will be released in in version 4.7.

Again, thanks for the feedback, this is what we need to keep on improving Castor EDC!

- Derk Arts
MD, PhD.c
Founder Castor EDC

Very user friendly EDC system

Nov 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - CRFs are easily built.

- Customers support responds quickly and is very helpful.

- you don't need specific training to use Castor EDC for building CRFs.

Cons: - The layout and looks change very often, which are not always a improvement.

- Restrictions of the layouting the CRFs.

- no test- and acceptance environment.

Overall: For 'smaller' less complex clinical trials Castor EDC is a very welcome alternative EDC system nxt to the other 'big' systems. You can develop a complete study very easily without any complex programming.

Vendor Response

by Castor on December 14, 2018

Hi Mireille,

Thank you so much for leaving a review. Glad you like the platform.

I understand that layout changes aren't always welcome but as we are redesigning and our entire user interface to become the most mobile and user friendly EDC platform, we will need to gradually deploy these changes on our platform. I promise we will try to make the steps as small as possible!

With regards to the lack of test and production environments, we currently have a couple of ways to deal with that, our support desk can tell you more about that. But rest assured, we are well aware of this limitation and it's high on our list of features to implement!

Derk Arts
CEO Castor EDC

Castor for Investigator initiated Research

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and intuitive

Accessible

Easy to set up

Cons: Payable

Difficulty of getting statistical nice graphs

Overall: It made it easy to set up an international clinical trial

Vendor Response

by Castor on January 03, 2019

Hi there,

Thank you for your review! Our intention is to make Castor very easy to use, so that any researcher can build their own database without any programming experience whatsoever. We are thus very happy that you rate us with 5 stars!

We also try to keep Castor affordable for everyone and especially for academic, investigator-initiated studies. Small studies are entirely free!

As for the graphs, we have created an integrated analytics dashboard that will allow you to do data analysis and make your own reports within Castor EDC. We will be releasing it soon, so stay tuned!

Best regards,
Elena Kochova, MD
Customer Success Manager

Love this system!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Fantastic customer service

Affordable

Cons: On rare occasions, bit of a lag time moving from one page to next while filling in form. Nothing major.

CASTOR

Oct 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, good quality, easy acces and good value

Cons: Nothing specifically, so far no problems with the software have occured

Vendor Response

by Castor on October 29, 2018

Thanks for the review Jony! We really appreciate it. We currently have an experienced designer/UX team working on the Ease of Use of our platform. 4 stars is great, but we are definitely going for 5! So stay tuned :)

Derk Arts, MD PhD
CEO Castor EDC

Good program

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is reliable. Every day a back-up is made of my database.

Cons: Sometimes the site is running (very) slow. Especially after running some calculations.

Overall: Very good

Makes clinical research easier!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It helps you to have everything in order.

Cons: You can't print the information in a structured format.

Overall: It has made easier to carry on a prospective registry.

One of the best online data entry packages

Apr 26, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: Secure website, easy to use and error proof. Every answer is stored so when the internet fails, you don't lose information. Multi user, adaptable. Error checking but also flexible. So if you want to enter some strange data and you have a good reason, it is still possible. Still works great with large data.

Cons. Data entry is a bit slow and data entry with the keyboard is on my wish-list. Now all data must be entered with mouse clicks and for multiple choice that can be a burden.

Vendor Response

by Castor on May 06, 2016

Hi Mark,

Thanks for the review! Some great points. Keyboard navigation can indeed be approved, something we will work on. Performance is being constantly improved and also affected, for instance, by using many calculation fields in your forms. If these issues occur very often, please reach out to us!

- Derk Arts
MD, PhD.c, CEO

Potential left unused

Oct 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Data collection and exporting works really well and it is quite easy to use.

Cons: Some features that could be relatively easily implemented are (still) missing. For example making Grids required fields, validating data on the basis of variables, more coding options.

Overall: Great.

Vendor Response

by Castor on January 02, 2019

Hi Chiel,

Thank you for your 5-star review! Providing a user-friendly data capture platform accessible to all researchers is one of our main goals. We are working hard to deliver advanced features that will facilitate data management even further.

Did you know that you can do a vast array of data validations using calculation fields? These allow you to compare multiple variables and to do complex edit checks. If you need any help with this or with the many coding options in calculation fields, our support team will be happy to help!

Cheers,
Elena Kochova, MD
Customer Success Manager

Capterra loader

Best solution to manage my data

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to build up your project with. The structure helps you think about your statistical plan.

Cons: expensive compared to redcap, but still value for money

Overall: Very good experience for my PhD-project. Easy to set up and easy to use and to export!

Easy, cheap and excellent service

Jun 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used Castor EDC for a clinical trial at the Department of Cardiology of the VU University Medical Center in Amsterdam. Building the case report form was quick and easy due to the intuitive system. Data entry was subsequently performed by several cardiologists, research fellows and research nurses . Using the export function we were able to analyze the data directly, enabling us to speed up the process of drafting and publishing manuscripts. Customer service was outstanding; questions were answered instantaneously, requests were addressed adequately and minor issues were solved within minutes.

In conclusion, Castor EDC offers great value for money and more. We highly recommend it's use.

Vendor Response

by Castor on June 09, 2015

Thank you Paul, it's always a pleasure to work with you and your department!

Very recommended!

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Nice interface

Good customer service

Cons: We did not experience any problems with CASTOR

Overall: We used it to collect data for medical research in several centers

National survey on fertility preservation: done in one afternoon

Dec 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Without any prior knowledge or course (just the oneline manual) I was able to make a suitable draft for a national survey. The software is very intuitive and complete, and the resulting forms are clear and consise. The participants of the survey were able to fill it out, with hardly any intrtoduction needed. It is easy to design different user roles, to ensure that participants can only see their own data and not the data entered by the other participants.

Vendor Response

by Castor on May 06, 2016

Dear Hans,

Great to hear that you were able to fully appreciate Castor EDC's self-service nature :).

Thanks for reviewing!

- Derk Arts
MD, PhD.c, CEO

Managing large multicenter trials (easy).

Aug 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I used the Castor EDC to create an eCRF for two large multicenter trials (24 centers and 260 subjects). I was amazed how easy it was.

The eCRF works extremely well and we have received many compliments from our Belgium sites about the easy lay-out and user-friendliness. The costumer service is excellent and I get response within a few hours ( no matter how stupid my question is). The Castor team update and improve their system all the time. We are very satified with this software.

Vendor Response

by Castor on May 06, 2016

Hi Esmé,

Wow, what a great review! Thank you so much, looking forward to doing more trials with you.

- Derk Arts
MD, PhD.c, CEO

Use of Castor EDC software for research.

May 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Castor software is easy to use, webbased and has an excellent user interface. We use the software for a research with substantial amount of data. In general it works very good, only sometimes we have to wait for the server and you have to renew the page. I recommend the software for research purposes. Research will be easier to monitor and to avoid loss of data.....

Vendor Response

by Castor on May 06, 2016

Thanks Jesse, great to hear you appreciate our efforts to make the ideal tool for PhD students and other researchers.

We are constantly optimizing performance of the application so I expect you won't have any freezes in the future.

Great product!

Apr 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This is by far the best software to use if you're building a medical database.

It has a lot of different options to build to your database and works very easily.

Also, the customer service is really helpful and answers your questions really quickly.

I would recommend this software for everyone who needs to build a medical database!

Vendor Response

by Castor on May 06, 2016

Dear Hein, thanks for being so positive! It really motivates us to hear these kind words. Castor EDC was created by researchers for researchers, so we are always happy to hear that we can fulfill a need!

- Derk Arts
MD, PhD.c, CEO

Several studies

Oct 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Castor is very easy to use, and the helpdesk tries to help you very fast

Cons: I find the calculations hard to use. so I need help with it very often.

Overall: We use Castor for several studies, we espesially use it for surveys for patients

eCRF creation and updates

Aug 24, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: You don't need extensive IT/programming skills in order to create your desired eCRF. This might make the eCRF less flexible, but I believe you still have all the tools you need.

Furthermore: if you think Castor doesn't have what you need, their Customer Service is great. They will reply to your question/remark almost always the same day and help you with (figuring out) a solution. Or implement your request in an update :)

Vendor Response

by Castor on August 26, 2015

Thank you for the kind words Janine, we're glad you're happy with our customer service!

Good product serving its purpose well

Apr 26, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The product makes you think about your research before you start, because you are building your database in a very structured way. Printing it as a CRF is more of a challenge, but it works fine. The Castor team is easy accessible. The export to Excel is sufficient.

Vendor Response

by Castor on May 06, 2016

Hi Angela,

Thanks for the review! You are right, printing web-based forms is still a challenge. We are aware of the fact that this needs improvement and it will be addressed in future versions.

- Derk Arts
MD, PhD.c, CEO

intuitive program, easy to set up, very helpful

Dec 15, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have just started using the software. We found it very easy to set up on our own and use it. There are some possibilities we would like to see added, but it might be we just missed them.

We always get an answer straight away when we have questions.

It's a cost effective alternative to paper CRFs and much safer and easier to use.

Vendor Response

by Castor on May 06, 2016

Hi Petra,

Awesome that you mention the difference with paper. We feel eCRFs definitely are the future!

Thanks for reviewing!

- Derk Arts
MD, PhD.c, CEO

Castor helped me with a quicker analyses of data

Apr 27, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

Comments: I learned a lot about building a CRF. Based on my experience with Castor I will recommend first a pilot with a new CRF before you use it for a large trial. Data availability with an Excel and SPSS file is very handful

Vendor Response

by Castor on May 06, 2016

Thanks for the review!

Great advice. Castor EDC is completely self-service so thoroughly testing CRFs is always something we highly recommend (and mention in our training material).

Excellent, very user-friendly

Dec 15, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: - Easily accessible from all computers

- Easy to share with colleagues

- Easily adaptible (if items for database slightly change they can be adjusted immediately)

- Intuitive

- Creators are open to feedback

Vendor Response

by Castor on December 15, 2015

Thanks Marijn! Great to hear you are so positive.

And like you said, your feedback is more than welcome and we wil keep on improving Castor EDC until everybody runs out of ideas ;).

Easy, straightforward, good customer service.

Apr 29, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to build a database. Castor is still improving.

Vendor Response

by Castor on May 06, 2016

Thanks Johan! True, we are constantly improving.

But I hope you agree that our current version is more than capable of supporting researchers in their daily needs? :) But of course that shouldn't keep us from innovating as much as we can!

Essential in this time

Apr 28, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: In an era where (clinical) data collection and storage must be easy, safe and following extensive regulations, Castor provides the solution with a data collection and management system. Our institution has considers Castor as a valid system. Furthermore, customer service is quick and helpfull.

Useful tool

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Logical structure with many features.

Easy to perform data-extraction to SPSS with good instructions.

Cons: The fixed format and choices for missing values.

Vendor Response

by Castor on January 23, 2019

Hi Marjolein,

Thank you for your review! For date fields; I expect we will be supporting more date formats in the not too distant future, so keep following our release notes!

Thanks again.

Derk Arts, MD PhD
CEO Castor EDC

Intuitive, fast backup

Apr 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Castor works very intuitive, and works according to current regulations and guidelines.

Also backup of the customer service is excellent.

Vendor Response

by Castor on May 06, 2016

Thanks Frank, we appreciate your review!

- Derk Arts
MD, PhD.c, CEO

Perfect solution for research data management

Aug 31, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Is is easy to work with. You can design your CRF in every way you can think of.

Vendor Response

by Castor on May 06, 2016

Hi Floor,

Thanks for the review!

- Derk Arts
CEO