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Pros
Overall the system is good, it does it's job and worth the cost. I think simplifying the building proccess and making repeated measures display a bit more informative would be better.
It offers a wide variety of tools to validate data entry. It's cost-effective and the fact that one can practice and customize and test before the "go live" is a great advantage.
Cons
This is the only issue that is somewhat annoying, having to justify why even though I am not changing the data.
It leads to some lagg in inserting data and it will nog let you make entire steps missing when applicable -> meaning you have to tag every single item as missing which is not very efficient.
"Set-up and CRF building"
Overall: overall the system is good, it does it's job and worth the cost. i think simplifying the building proccess and making repeated measures display a bit more informative would be better.
Pros: customer service, the user end, easy exporting options
Cons: building the CRF, copying steps takes long and isn't intuitive. you can't drug / duplicate as easily as other softwares. repeated measures are uncomfortable to access in the record and unless i export it , i can't easily see all the measures with visit numbers and dates. in general i think CRF building is a bit to technical and maybe made more for a computer guy than a CRO company.
"Love the software!"
Pros: Very user friendly, easy access to online help (email), audit trail available, ease of uploading documents, data editing easily without having to unlock pages constantly
Cons: Everytime I stop typing in a field and come back to it 30 s later, the GCP box pops up and ask me why am I making changes. I was just abit slow to type in the data. This is the only issue that is somewhat annoying, having to justify why even though I am not changing the data. Perhaps this box should pop up only if we make changes after we save the page?