# MSP360 Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MSP360 Backup the right Managed Service Providers (MSP) solution for you? Explore 250 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/

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MSP360 Backup

4.6 (250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 23rd, 2026

# Reviews of MSP360 Backup

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

DE

Daniel E

Sr Systems AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems.“

March 23, 2026

DE

Daniel E

Sr Systems AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Licensing structure can become confusing when mixing backup types, endpoints, and add-ons.“

March 23, 2026

DE

Daniel E

Sr Systems AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices.“

March 23, 2026

SK

Seth K

IT ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take awhile to get a hang of.“

August 13, 2024

MM

Maxim M

CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job logs and reporting.“

April 30, 2025

AR

Anderson R

Analyst ITInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Lack of customization in your agent and web portal“

August 19, 2024

SM

Samantha M

Jr Network EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“What I like most is that it is a complete software where msp can manage everything related to data protection, secure remote access and more in just one place“

August 19, 2024

KM

Ketan M

ITInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The restore process can be a little slow.“

September 30, 2024

## Showing most helpful reviews

Showing 1-25 of 250 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Fausto C.  
Senior Engineer lvl three  
Computer & Network Security  
Used the software for: 2+ years

### "A robust backup management solution with an easy-to-use interface."

August 13, 2024

5.0

Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle.

Pros

The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out.

Cons

The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement.

Alternatives considered

[Dropsuite Email Backup](https://www.capterra.com/p/209910/Email-Backup/)

Reason for choosing MSP360 Backup

We chose MSP360 Managed Backup over Dropsuite Email Backup because it offered a more comprehensive solution that goes beyond just email backup. MSP360’s flexibility in supporting multiple storage options and its competitive pricing were also key factors in our decision. Additionally, the intuitive interface and robust support provided by MSP360 made it a better fit for our organization’s needs

Switched from

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

We switched from Veeam Backup for Microsoft Office 365 to MSP360 Managed Backup because of the latter's better integration with our existing cloud storage solutions and its more competitive pricing. Additionally, MSP360 offers a more intuitive interface, making it easier for our team to manage backups efficiently.

Review Source

DE

Daniel E.  
Sr Systems Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flexible and Cost-Effective Backup Solution"

March 23, 2026

5.0

Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments. The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems. Deployment is straightforward once the architecture is understood, and the encryption and security options are strong. However, the experience is somewhat impacted by occasional complexity during setup. Troubleshooting can also take longer than expected due to vague error messages and logs. In summary, it is a dependable and cost-effective backup solution with strong flexibility. Still, it requires a moderate level of technical familiarity to manage efficiently if you don't have experience with any backup software.

Pros

The ease of setup and configuration. Backups and restores are simple. Flexible backup options (file-level, image-based, cloud, hybrid). Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices. Reliable and consistent backups with good scheduling and retention policies. Granular restore capabilities (individual files, full systems, point-in-time recovery). Encryption support (in-transit and at-rest). Reasonable licensing model compared to many enterprise backup solutions. Support for Windows Server, workstations, and virtual environments (e.g., Hyper-V) Easy deployment and agent-based setup for endpoints.

Cons

The restore process can be slower than expected, particularly for large image-based backups. Error messages and logging are sometimes unclear, making troubleshooting more difficult. Licensing structure can become confusing when mixing backup types, endpoints, and add-ons.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing MSP360 Backup

Pricing. As a nonprofit, pricing is very critical and we needed a system that could work with fast media for faster restores.

Switched from

[Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)

Pricing and outdated appliance hardware.

Review Source

PA

Pierre A.  
IT Support  
Information Technology and Services  
Used the software for: 6-12 months

### "Owner of Any It Support LLC "

August 20, 2024

1.0

It an unreliable services and waste of an investment.

Pros

You can pick you own cloud storage. That is all i got.

Cons

Unreliable. I had it for a year and only got 5 successful restore. I had issue with the service ever other week. I reach out to management and vendor support number of time but nothing change.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing MSP360 Backup

Because I wanted to control where i store my data

Review Source

BS

Brian S.  
Owner  
Computer Networking  
Used the software for: 2+ years

### "Easy Backups"

April 28, 2026

4.0

Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free.

Pros

MSP360 Backup is dependable, easy to use, and reliable—why I trust it for protecting my data daily!.

Cons

Shift from perpetual license to subscription model increases long-term cost and reduces ownership flexibility.

Review Source

RM

Ross M.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Product"

October 11, 2024

5.0

I used this for server backup mostly, it is better than any other product I have used.

Pros

Great price for the level of features, can't beat it.

Cons

Need to setup your own backup storage first.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing MSP360 Backup

The price was much better for the level of features.

Review Source

IS

Igor S.  
IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Act as a MSP easily!"

September 6, 2024

4.0

I'm using it to delivery a reliable backup solution for some years and have no issues during that time.

Pros

It's a low cost solution with all necessary tools to a Service Provider deliver to the clients the most important that is a complete backup solution.

Cons

The way we register local backup storage locations.

Alternatives considered

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

Reason for choosing MSP360 Backup

To act as a service provider directly with the owner of the solution.

Review Source

DP

Donnie P.  
Systems Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Fantastic -- The service is exactly what it should be."

August 26, 2024

5.0

I was previously a Carbonite partner, and MSP360 Managed backup is an absolute breath of fresh air. It works, it is easily managed, the website is fantastic. I can easily restore, edit the backup scheme, and more from the website-- which is very responsive. The onboarding process was a cinch, the support is fantastic (not that I need it often). The pricing is more than fair, and gives you a lot of choice between different storage platforms. I personally use Backblaze B2, and it works so, so well.

Pros

Price, ease of use, transparency, speed, and support are all top-notch.

Cons

Honestly, I cannot fault this at all. Like anything that costs money, it could always be cheaper... but the price is extremely good.

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Carbonite is terribly slow, expensive, inflexible, and error prone.

Review Source

BY

Bill Y.  
COO Online Service Director  
Computer & Network Security  
Used the software for: 1-2 years

### "Great Solution - Provides an all-in-one backup platform"

August 23, 2024

4.0

Pros

Very intuitive and logical platform. Provides many cloud storage options.

Cons

No local storage immutable backups options. Have immuntable cloud options. Restore process is a bit longer than other platforms. Not a huge deal since restores are not an eveyday task.

Alternatives considered

[Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)

Reason for choosing MSP360 Backup

Better over all fit for our MSP practice

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)[CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)

Needed all in one solution for on prem and cloud.

Review Source

MB

Marco B.  
IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "They Got Your Back Up!"

August 14, 2024

5.0

I've been with MSP360 for over 10 years. Our backup as a service offering wouldn't be possible without MSP360. The margins in this industry are razor thin and the competition is fierce. You need them on your team.

Pros

Their platform is rock solid. So many new features, always new being added and their support is amazing.

Cons

You do need to have some experience with cloud backup services and understanding of different OS platforms to maneuver the setup. Overall, once you get the hang of where everything is, it gets easier.

Switched from

[Livedrive](https://www.capterra.com/p/266844/Livedrive/)

Livedrive was aquired by J2 Global and increased the prices significantly. Trying to pass on these price gouges to clients was impossible. Lost thousands of customers.

Review Source

KV

Kevin V.  
NA  
Computer Software  
Used the software for: I used a free trial

### "MSP360 review"

May 16, 2026

4.0

Great product, good featutes, fast upload, has backup to of vms and image based backs, good ui in general

Pros

Great features, for backup otions great price, great backup cloud options. Great product, has backup to of vms and image based backs

Cons

editions not greatly explained differences not well, pricing not explained well either. But great overall

Review Source

PM

Pete M.  
Director of Technology Services  
Internet  
Used the software for: 2+ years

### "Great product for MSP's "

August 13, 2024

5.0

Great would recommend to clients, and use it on a daily basis.

Pros

Easy to use, and Great backup portal, easy to deploy, and it just works!

Cons

Works good, they are always upgrading it which is what you want.

Alternatives considered

[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

Reason for choosing MSP360 Backup

Price and Storage Flexability so we can use low cost storage.

Review Source

JM

James M.  
Tech Ops  
Information Technology and Services  
Used the software for: 2+ years

### "Extremely customisable and reliable"

September 7, 2022

5.0

We have been using it for 5+ years and would have stayed if it wasn't good enough for our clients. It's also great to be able to brand the installation client for a professional look.

Pros

It is very easy to use and offers a wide range of configuration options. Initial setup is quick and the costs are reasonable. It's also especially good to be able to pick multiple Cloud storage providers as well as having a local backup to NAS as an option.

Cons

Some of the monitoring reports could be expanded upon, and also some of the Restore filters to enable to browse/search certain archived files could be improved.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing MSP360 Backup

Ability to brand and also customisation of cloud storage providers.

Review Source

JC

James C.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome Backup Software"

September 6, 2022

5.0

Pros

Hands down the best backup software for the value and features offered.

Cons

Some features are only available if you choose certain S3 providers. Like the immutable write features for example. It isn't really a problem if you know ahead of time.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing MSP360 Backup

Veeam wasn't the most friendly to setup and administration seemed a little bit confusing at times.

Review Source

MC

Matt C.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Helps me sleep at night"

September 15, 2022

5.0

I have only needed help once during the installation process and tech support was fast and walked me though my confusion... It was much more simple install than I was thinking.

Pros

Integrating MSP360 into our workflow was a breeze. The timely alerts and very detailed reports are very helpful internally and with the clients.

Cons

Could use a more modern web GUI and the work flow tends to jump around... better feature grouping would be great.

Alternatives considered

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

Reason for choosing MSP360 Backup

MSP360 offered a much more intuitive process and better pricing.

Switched from

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

MSP360 offered a much more intuitive process and better pricing.

Review Source

SK

Seth K.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Geared for Managed Service Providers, but also great for SMBs"

August 13, 2024

5.0

I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. The web-based centralized management of your backups is very easy and you don't have to worry about building / upgrading a server to run central management of your backups.

Pros

Flexibility in choosing storage (local and a variety of cloud options). No on-prem centralized backup server to maintain and update. It's very rare I have backup errors...it just works

Cons

Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take awhile to get a hang of.

Review Source

VR

Verified Reviewer  
Director, Medical Writing Team Lead, Content Management  
Biotechnology  
Used the software for: Less than 6 months

### "Server Backup: The best and most flexible option despite some issues"

November 25, 2017

5.0

Pros

I'm focusing this review on the Server Backup edition of CB backup. It's incredibly flexible in terms of configuration and storage options. It will work with just about any cloud provider that you might need, including Backblaze B2. The interface is pretty good , at least compared to the competition. It's got some quirky elements, but I've been able to figure out how to do most things pretty easily. Basically, if you want to choose your storage provider separately and are looking for a tool to access that storage, that can work with different providers and offers multiple backup sets, it seems like the best choice, at least in this price range. The server backup edition offers OS backup, system state backup and bare metal backup restore, which is really nice. I'm using it on WHS2011, where I've previously had to cobble together a mix of Windows server backup and 3rd party options. So far it looks like I'll be able to do it all with Cloudberry which is great, and in addition, combine local and cloud backup flexibly.

Cons

Backup version control could be improved. I've used crashplan in the past, which has abandoned its consumer market - but crashplan had excellent control of version saving so you could save more recent versions and less older versions - while always retaining some older backups in case you need to do a restore from an older period. Hopefully, CB will improve version control. Another issue for me is the business model. I'm not thrilled that I need a license for every single machine I want to backup - but the real kicker is that there is a 1TB limit on cloud storage with all the editions except the very expensive Ultimate edition. This is surprising at first because Cloudberry is not providing the storage! It is a purely arbitrary limitation that has nothing to do with software capabilities. These days, with large media files, 1 TB is not so large. You really have to search the website to even find this out - it's not described in the product specs. So $29 for the basic desktop version - but if you want to backup all those movies and music and home videos - the price goes up by 10x. On the other hand, they seem to be willing to release that limitation in exchange for a review, so that's okay. The progress bars are not very helpful - you can't really see how much is waiting to be backed up and it's difficult to see how much is currently in the backup storage. Beyond that major issue, I've run into some glitches - but nothing that keeps me from using the software.

Review Source

EK

Eric K.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "MSP360 a backup solution for MSPs and Corporations"

December 20, 2022

5.0

Very happy overall. MSP360 allows us to manage a centralized SaaS backup and recovery platform. All jobs are managed from a central console. We can use multiple storage providers for redundancy and can manage our own encryption keys.

Pros

For us, MSP360 checks all the boxes. One of the few providers that support connecting to third-party storage providers like BackBlaze B2, Amazon S3, MS Azure, Drive E2, etc. They offer storage, but it is not required. They allow customers to create and manage their encryption keys. Multiple backups options, retentions, and schedules are supported. Additionally, support is very responsive.

Cons

The licensing was convoluted to get volume discounts in the past, but they have fixed those issues. The recent addition of FFI backups requires support to enable it on some third-party S3 buckets.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Azure Backup](https://www.capterra.com/p/169885/Azure-Backup/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Review Source

EC

Edward C.  
Network/Systems Admin/Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "The perfect solution for critical desktops"

May 31, 2018

5.0

Cost saving and fewer problems with critical desktop recovery and migration

Pros

I've been using Cloudberry products since 2012, initially various versions of Cloudberry Explorer, plus Cloudberry Server Backup for a client's web and development servers. I started using Cloudberry Desktop Backup for myself a couple of years ago, and am now implementing it for a client. They have a situation with critical data being split between desktops and servers, and an older backup system for their servers, Cloudberry Desktop offers desktop backup at a lower cost than using the existing system's desktop agents, as well as independence more secure and predictable storage, all at a much lower cost than the various online systems, and control of your own data. Restoration is also much quicker, when needed. Finally there is no need for constant paid upgrades and eventual "this version is no longer supported" situations.

Cons

Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations. The user profile backup is a little misleading, since one of the major subfolders of a profile must be selected - i.e - Documents, Desktop, Downloads. Many recruiters tend to save and edit resumes in the downloads directory. It would be nice to have an option for documents, downloads, and desktop in one shot.

Review Source

Response from MSP360

June 4, 2018

Hello and thanks for your review. >Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations. We have built a solution, specifically for these needs. It is called CloudBerry Managed Backup and will allow you to fully manage multiple installations. Check out: https://www.cloudberrylab.com/managed-backup.aspx

TD

Tejas D.  
Lead IT Administrator  
Retail  
Used the software for: 2+ years

### "MSP 360 Backup Product Review"

November 21, 2023

4.0

Pros

All the offered features like backup, schedule, manageability, encryption, data restoration etc.

Cons

when in need of for the support there are too many KBs shared through email to go through and perform the investigation by our own. That leads to maximum investment of time. In please of that I would suggest MSP 360 to give a call back as soon as possible to the customer to provide the appropriate solution.

Reason for choosing MSP360 Backup

Easy to use compared to other products..

Review Source

Rodrigo S.  
CTO  
Cosmetics  
Used the software for: 2+ years

### "Ease of use, uptime, price, integration, change of space as use."

September 11, 2022

5.0

So far its working 100%

Pros

Security, price, confiability. The support is very good and so far is perfect.

Cons

Updates a little difficult to understand

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[VMware Horizon](https://www.capterra.com/p/203536/Horizon/)

Reason for choosing MSP360 Backup

Price and ease of use

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Price and funcionality

Review Source

NP

Nicolas P.  
IT administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "search for an Backup solution ? it's an interesting option"

September 7, 2022

5.0

We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of course, all of that work easely and we can offer backup solution to all our MSP customers.

Pros

Create backup easely. Can save data on cloud provider (S3 include S3 compatible provider). Support is provided quickly with good knowleadge.

Cons

Monitoring option and remote desktop could be interesting but for us, theses optins are not used internaly

Reason for choosing MSP360 Backup

price, support, sale service that really helping use to discover this product

Review Source

SG

Stephen G.  
Home User  
  
Used the software for: Less than 6 months

### "Fantastic backup program that allows even novices to take control of backups"

January 12, 2018

5.0

Pros

As someone who is not particularly tech-savvy and saw the demise of Crashplan for consumers, I have been very happy to discovery Cloudberry backup. Among other things, Cloudberry gives even home-users some control over backups. Being able to encrypt data on the client-side with strong encryption BEFORE uploading to the cloud, being able to choose among numerous options for cloud storage that are out there without being locked into and completely dependent upon just one service, and being able to fine-tune numerous options in a backup plan are only some of the pros. Cloudberry also has great customer support. They usually respond to support tickets within 24 hours or less. This has especially been handy given that I knew next to nothing about backup software and the various options before encountering Cloudberry. The Cloudberry support folks have been very informative and patient! The Cloudberry interface is also very functional. For a novice without a technical background, the many options can sometimes seem overwhelming, but Cloudberry has good support documentation online (and great tech support as mentioned above). Over time and through continued use, one comes to see how fluid the interface is. While doing internet research, I stumbled across Cloudberry through a recommendation on some Security Now podcasts that extolled Cloudberry's encryption structure. Further research suggested Cloudberry has a great reputation. The product lives up to it!

Cons

In fairness to Cloudberry, their target customer is probably not a home-user with 0 technical background who has trouble programming his DVR. Clearly, the Cloudberry software is loaded with the sort of options that tech folks and businesses are going to be interested in. As a result, they are never going to be able to write the software as simply a "point and click" kind of thing. That said, I do wish there was some sort of equivalent to "Backup Storage with Cloudberry for Dummies" or the like. It would be nice if there were some general articles not only describing how to access and use all of the various options the software provides, but also spoon-feeding to novices an assessment or suggestions about which options to choose and when and why. To be clear, great tech support and good backup documentation online allow for a novice to pick things up. But it does take some time and commitment.

Review Source

HC

Hilton C.  
Senior Network Engineer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great way to back your systems to the cloud or other locations"

September 6, 2022

5.0

Super easy to use and the flexibility of options

Pros

Super easy to use with a few click you are up an tuning ! I can remotely manage/ create or edit all back ups ! Very easy to use

Cons

More cloud back up providers like google amd other providers

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing MSP360 Backup

Price and easy setup process

Review Source

William A.  
High-Performance Business & Financial Coach  
Financial Services  
Used the software for: 2+ years

### "Simple Set it and Forget It Installation"

April 5, 2018

5.0

I need to run my business without being concerned that my backup data is secure and current. This software has allowed me a set it and forget it set up. Every so often I log into it and check the log files and it hasn't failed me. You can even set it to send you an email upon errors.

Pros

The software was as simple as following the prompts to get rolling. I like that it has several destination options available to send the backups, that it allows for block back up, encryption, throttling as to not use computer memory or internet bandwidth during backups. You can select directories and exclude file types. It is pretty versatile.

Cons

I can not say I have any con's on this particular software program because the fee was even one time, not monthly or annual.

Review Source

fT

frederic T.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great backup platform need improvement for monitoring and remote connexion"

September 6, 2022

4.0

good product good support relatively cheap

Pros

Easy to configure and managed. easy to deploy and great visibility on backup

Cons

package to install connect should be worked on we need to able to build a package with all the options preselected . and the 2fa feature should be by client and not for every single computer.

Alternatives considered

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Review Source

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