---
title: "MSP360 Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is MSP360 Backup the right Managed Service Providers (MSP) solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

MSP360 Backup

4.6 (257)

[View alternatives](https://www.capterra.com/p/143536/MSP360-Managed-Backup/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of MSP360 Backup

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

JZ

Julian Z

PrincipalPhotography, Self-employedUsed the software for: Less than 6 months.

“It runs in the background without sucking up resources and has an efficient compression protocol that saves disk space.“

September 7, 2026

JH

José H

ManagerAutomotive, Self-employedUsed the software for: I used a free trial.

“Failure e-mails arrive under the mild subject "completed with warnings", which is easy to overlook when a run actually failed.“

August 5, 2026

DE

Daniel E

Sr Systems AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems.“

March 23, 2026

DE

Daniel E

Sr Systems AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Licensing structure can become confusing when mixing backup types, endpoints, and add-ons.“

March 23, 2026

MM

Maxim M

CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job logs and reporting.“

April 30, 2025

SK

Seth K

IT ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take awhile to get a hang of.“

August 13, 2024

DE

Daniel E

Sr Systems AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices.“

March 23, 2026

AR

Anderson R

Analyst ITInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Lack of customization in your agent and web portal“

August 19, 2024

## Showing most helpful reviews

Showing 1-25 of 257 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Fausto C.  
Senior Engineer lvl three  
Computer & Network Security  
Used the software for: 2+ years

### "A robust backup management solution with an easy-to-use interface."

August 13, 2024

5.0

Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle.

Pros

The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out.

Cons

The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement.

Reason for choosing MSP360 Backup

We chose MSP360 Managed Backup over Dropsuite Email Backup because it offered a more comprehensive solution that goes beyond just email backup. MSP360’s flexibility in supporting multiple storage options and its competitive pricing were also key factors in our decision. Additionally, the intuitive interface and robust support provided by MSP360 made it a better fit for our organization’s needs

Switched from

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

We switched from Veeam Backup for Microsoft Office 365 to MSP360 Managed Backup because of the latter's better integration with our existing cloud storage solutions and its more competitive pricing. Additionally, MSP360 offers a more intuitive interface, making it easier for our team to manage backups efficiently.

Review Source

DE

Daniel E.  
Sr Systems Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flexible and Cost-Effective Backup Solution"

March 23, 2026

5.0

Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments. The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems. Deployment is straightforward once the architecture is understood, and the encryption and security options are strong. However, the experience is somewhat impacted by occasional complexity during setup. Troubleshooting can also take longer than expected due to vague error messages and logs. In summary, it is a dependable and cost-effective backup solution with strong flexibility. Still, it requires a moderate level of technical familiarity to manage efficiently if you don't have experience with any backup software.

Pros

The ease of setup and configuration. Backups and restores are simple. Flexible backup options (file-level, image-based, cloud, hybrid). Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices. Reliable and consistent backups with good scheduling and retention policies. Granular restore capabilities (individual files, full systems, point-in-time recovery). Encryption support (in-transit and at-rest). Reasonable licensing model compared to many enterprise backup solutions. Support for Windows Server, workstations, and virtual environments (e.g., Hyper-V) Easy deployment and agent-based setup for endpoints.

Cons

The restore process can be slower than expected, particularly for large image-based backups. Error messages and logging are sometimes unclear, making troubleshooting more difficult. Licensing structure can become confusing when mixing backup types, endpoints, and add-ons.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing MSP360 Backup

Pricing. As a nonprofit, pricing is very critical and we needed a system that could work with fast media for faster restores.

Switched from

[Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)

Pricing and outdated appliance hardware.

Review Source

RK

Rich K.  
Medical Physicist  
Medical Practice  
Used the software for: Less than 6 months

### "Professional Workstation Backup"

September 19, 2026

5.0

It has been a very positive experience so far and will move on to subscribe the paid version for unlimited image sizes.

Pros

Fully featured backup software for Windows platform. File level backup and error logs are very useful.

Cons

Limited image sizes to 1TB in free version. It may not be enough for 2 full disk images if you have a large disk.

Reason for choosing MSP360 Backup

The features offered from both software are comparable, but MSP360 Backup has lower cost

Review Source

AS

Alexander S.  
Founder and Managing Driector  
Information Technology and Services  
Used the software for: 2+ years

### "Do not use MSP360"

September 6, 2022

1.0

Sometimes I can be a cheapskate. Sometimes being a cheapskate leads me to choose the wrong software. I made that mistake with MSP 360. I have it installed on many client devices and migrating to another software is going to cost me a lot of time. Someday I will find that time and I will be so glad to be off this platform.

Pros

When I moved to MSP360 it was called Cloudberry Backup and it was not bad. They changed their name and pricing and made everything worse. So I guess the best thing about MSP360 is that it was not always as bad as it is now.

Cons

The web interface is terrible. It is very difficult to figure out how to navigate the interface to find backup history, restore data, even managing licenses is difficult. The only thing worse than their web interface is the new backup wizard. There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites.

Switched from

[WholesaleBackup](https://www.capterra.com/p/265797/WholesaleBackup/)

I had been working with Wholesale Backup for a long time and I thought I was overspending. I was wrong and I wish I had not moved to MSP360

Review Source

JH

José H.  
Manager  
Automotive  
Used the software for: I used a free trial

### "Reliable image backup with proven restores — UI could be simpler"

August 5, 2026

5.0

Trustworthy where it matters most: restores. We verified a byte-identical recovery of data that no longer existed on the source machine, which is exactly what a backup product must deliver. Usability has rough edges, but for the price it is very good value, and we are moving from the trial to a paid license.

Pros

The backup engine is solid and, more importantly, provably restorable. We run image-based backups of a Windows 11 workstation to an external USB drive: one full backup with VSS, then fast block-level incrementals (about 20 minutes) with roughly 80% storage savings from dedup plus compression. Our acceptance test was restoring a single file from the AES-encrypted image: it came back byte-identical (SHA-256 verified) — and it was a file that had already been deleted from the source disk, so it was a genuine data recovery, not a demo. E-mail failure notifications are dependable: they flagged every scheduled run that failed while the destination drive was unplugged. Scheduling, retention and consistency checks have worked without surprises, and the CLI is handy for automation.

Cons

File-level restore is unintuitive: the wizard steers you toward full disk restore, and restoring a single file requires right-click > Quick Restore inside Backup Storage, with no search in the image browser. Failure e-mails arrive under the mild subject "completed with warnings", which is easy to overlook when a run actually failed. Creating the bootable recovery USB from the CLI hit a driver-injection error (access denied on a virtual adapter driver) that we had to work around.

Review Source

RC

Ray C.  
retired  
Libraries  
Used the software for: 2+ years

### "Workhorse and very reliable but requires annual fees to keep it working"

September 26, 2026

5.0

only issue is that I have to keep on paying each year just to use it. would have been much better to have an optional annual maintenance fee instead

Pros

Very comprehensive. Been using it for many years. Love the fact it has cloud connectivity so I can create secondary backups on aws

Cons

annual subscription. I have one license with perpetual license and that's great, but others, I have to keep on paying. would have been better to have only a maintenance license need to upgrade

Review Source

HHC

HARI HARAN C.  
Director  
Information Technology and Services  
Used the software for: I used a free trial

### "Value for Money"

August 28, 2026

5.0

Overall, my experience with MSP360 Backup has been positive. It is a reliable and flexible backup solution with good performance and a wide range of configuration options. The backup and recovery process is generally smooth, and the product provides useful monitoring and management features. While the interface and some advanced settings could be made more user-friendly, overall it is a dependable solution for protecting business data.

Pros

What I like most about MSP360 Backup is its reliability and ease of use. The backup configuration is straightforward, monitoring is convenient, and it supports multiple storage destinations. It provides a good balance of features, performance, and cost, making it suitable for managing backups across different systems without requiring extensive technical expertise.

Cons

The main area for improvement is the user interface, which could be more intuitive and easier to navigate. Some advanced configuration and troubleshooting options can also be a little complex for new users. Better documentation and a simpler setup experience would make the product even more user-friendly.

Review Source

JZ

Julian Z.  
Principal  
Photography  
Used the software for: Less than 6 months

### "Great Backup for a Home System"

September 7, 2026

5.0

Easy to download, easy to install. Runs without fuss. The UI is simple to navigate and provides a surfeit of information.

Pros

Fully programmable backup times. It runs in the background without sucking up resources and has an efficient compression protocol that saves disk space.

Cons

Freeware version has a size limit but if your data is under 5TB (with compression) it is still available to you for no cost.

Review Source

MP

Marco P.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Powerful, cost-effective backup — best for technical users"

July 19, 2026

4.0

Solid, cost-effective, and reliable once dialed in. Strongly recommend for technically comfortable users; less so if you want one-click simplicity. Capability and value are top-tier — the learning curve and doc gaps keep it at a 4 rather than 5.

Pros

Extremely capable for the price. Block-level incremental backups, client-side AES-256 encryption, VSS for open files, flexible scheduling, and long-term GFS retention — all to cheap S3-compatible storage like Backblaze B2, so ongoing cost is a few dollars a year. Restores are granular (single file, any point in time) and there's a full CLI for automation. Once configured it's been rock-solid: runs on schedule with no failures, and block-level keeps each incremental tiny.

Cons

Powerful but not beginner-friendly. Setup has many options, several actions need an elevated/admin CLI, and some behavior (exclusion masks, retention formats) is under-documented — I had to experiment. My first large backup silently hit a Backblaze storage cap and the error could've been clearer. The account/licensing side was also confusing (standalone app vs. the managed-backup web console). Budget some patience and technical comfort for initial config.

Review Source

HK

Henry K.  
Head Honcho  
Information Services  
Used the software for: I used a free trial

### "solid reliable mature software"

September 2, 2026

5.0

Positive - very easy setup. Koapi may be free, but the VSS and Powershell configuration is tedious -

Pros

User friendly, reliable, matue software- far superior to other software solutions tested. Quick setup - timesaver

Cons

to be determined, previous cloudberry product had issues with AWS, using BackupBlaze- so much simpler configuration

Review Source

BY

Bill Y.  
COO Online Service Director  
Computer & Network Security  
Used the software for: 1-2 years

### "Great Solution - Provides an all-in-one backup platform"

August 23, 2024

4.0

Pros

Very intuitive and logical platform. Provides many cloud storage options.

Cons

No local storage immutable backups options. Have immuntable cloud options. Restore process is a bit longer than other platforms. Not a huge deal since restores are not an eveyday task.

Alternatives considered

[Acronis Cyber Platform](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)

Reason for choosing MSP360 Backup

Better over all fit for our MSP practice

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)[CrashPlan Platform](https://www.capterra.com/p/145112/CrashPlan/)

Needed all in one solution for on prem and cloud.

Review Source

RL

Rob L.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "MSP360 Works at local and offsite backups"

September 6, 2022

4.0

Good low cost backup solution.

Pros

Easy to use backup software. YOu can do cloud only, local only or both which is the best option. You can pick your cloud backup service like Wasabi.

Cons

I know it's a security thing but if you lose your encryption password your backups are gone. Keep those safe!

Alternatives considered

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

Reason for choosing MSP360 Backup

Lower cost alternative and support is better.

Review Source

MC

Matt C.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Helps me sleep at night"

September 15, 2022

5.0

I have only needed help once during the installation process and tech support was fast and walked me though my confusion... It was much more simple install than I was thinking.

Pros

Integrating MSP360 into our workflow was a breeze. The timely alerts and very detailed reports are very helpful internally and with the clients.

Cons

Could use a more modern web GUI and the work flow tends to jump around... better feature grouping would be great.

Alternatives considered

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

Reason for choosing MSP360 Backup

MSP360 offered a much more intuitive process and better pricing.

Switched from

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

MSP360 offered a much more intuitive process and better pricing.

Review Source

BS

Brian S.  
Owner  
Computer Networking  
Used the software for: 2+ years

### "Easy Backups"

April 28, 2026

4.0

Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free.

Pros

MSP360 Backup is dependable, easy to use, and reliable—why I trust it for protecting my data daily!.

Cons

Shift from perpetual license to subscription model increases long-term cost and reduces ownership flexibility.

Review Source

MM

Maxim M.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Flexible and Powerful Backup Solution for Advanced Users"

April 30, 2025

4.0

MSP360 has been a dependable solution in our MSP toolkit. It's particularly great for customers who already have preferred cloud storage or want control over backup destinations. While not as "plug-and-play" as other options, the flexibility it provides is unmatched when tailored properly

Pros

MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage. It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job logs and reporting. The granular restore options and image-based backup are also strong points.

Cons

The interface can feel outdated and overwhelming for new users. Remote management through the web console (especially in legacy versions) lacks polish. Some errors can be cryptic and require deep digging.

Review Source

VR

Verified Reviewer  
Director, Medical Writing Team Lead, Content Management  
Biotechnology  
Used the software for: Less than 6 months

### "Server Backup: The best and most flexible option despite some issues"

November 25, 2017

5.0

Pros

I'm focusing this review on the Server Backup edition of CB backup. It's incredibly flexible in terms of configuration and storage options. It will work with just about any cloud provider that you might need, including Backblaze B2. The interface is pretty good , at least compared to the competition. It's got some quirky elements, but I've been able to figure out how to do most things pretty easily. Basically, if you want to choose your storage provider separately and are looking for a tool to access that storage, that can work with different providers and offers multiple backup sets, it seems like the best choice, at least in this price range. The server backup edition offers OS backup, system state backup and bare metal backup restore, which is really nice. I'm using it on WHS2011, where I've previously had to cobble together a mix of Windows server backup and 3rd party options. So far it looks like I'll be able to do it all with Cloudberry which is great, and in addition, combine local and cloud backup flexibly.

Cons

Backup version control could be improved. I've used crashplan in the past, which has abandoned its consumer market - but crashplan had excellent control of version saving so you could save more recent versions and less older versions - while always retaining some older backups in case you need to do a restore from an older period. Hopefully, CB will improve version control. Another issue for me is the business model. I'm not thrilled that I need a license for every single machine I want to backup - but the real kicker is that there is a 1TB limit on cloud storage with all the editions except the very expensive Ultimate edition. This is surprising at first because Cloudberry is not providing the storage! It is a purely arbitrary limitation that has nothing to do with software capabilities. These days, with large media files, 1 TB is not so large. You really have to search the website to even find this out - it's not described in the product specs. So $29 for the basic desktop version - but if you want to backup all those movies and music and home videos - the price goes up by 10x. On the other hand, they seem to be willing to release that limitation in exchange for a review, so that's okay. The progress bars are not very helpful - you can't really see how much is waiting to be backed up and it's difficult to see how much is currently in the backup storage. Beyond that major issue, I've run into some glitches - but nothing that keeps me from using the software.

Review Source

MK

Michael K.  
Principal Cloud Security & Compliance Architect  
Security and Investigations  
Used the software for: 2+ years

### "Managed Secure Backup and Recovery with cloud technologies"

September 7, 2022

5.0

Above all, the cost-benefit calculation is optimal for small and medium-sized MSPs. The solution is usable with a small team to 95% automated, customer on-boarding just simple. Fast results in a short time, especially with Microsoft Azure VMs not supported by Microsoft's own solution. The hybrid options offer additional added value with a

Pros

With MSP360, as a cloud-only MSSP, we can implement regulatory requirements such as GDPR, PCI DSS or ISO27001:2018 without much effort for our customers. The use of PowerShell for custom configurations facilitates deployment within VMs or CloudPC. Remote connectivity to Azure VM (Windows, Linux) Windows 365 CloudPC or Azure Virtual Machine is simply unbeatable in handling and usage.

Cons

So far we could not find any "no-go". Any problems were always clarified or solved promptly with the Support team.

Review Source

TB

Tonia B.  
IT Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "MSP360 Managed Backup Review"

June 22, 2023

5.0

My over all experience with MSP360 has been good. When setting up MSP360 the account reps and support helped to ensure everything was being set up and working correctly.

Pros

The full image back up and the incremental backup. I can choose how often a backup happens and what is backed up as well.

Cons

MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as expected. There is a definite learning curve.

Reason for choosing MSP360 Backup

We were already using Cloudberry and wanted to give MSP360 a chance as well.

Review Source

KM

Kirk M.  
Network and Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "MSP360 Free Backup is a great introduction to the ecosystem"

September 5, 2024

5.0

As with anybody who works in IT, I also support my family and extended family. The MSP360 Free Backup product is great for family members with simple backup needs who maybe don't have a ton of data.

Pros

MSP360 Free Backup has all the reliability of its paid counterparts and it's a great introduction to the MSP360 backup ecosystem. The free version is just enough to be useful and works great for parents/grandparents/in-laws whoever you are supporting that you'd like to keep their data safe.

Cons

It is quite limited but it's really hard for me to knock a free product on its limitations.

Review Source

TD

Tejas D.  
Lead IT Administrator  
Retail  
Used the software for: 2+ years

### "MSP 360 Backup Product Review"

November 21, 2023

4.0

Pros

All the offered features like backup, schedule, manageability, encryption, data restoration etc.

Cons

when in need of for the support there are too many KBs shared through email to go through and perform the investigation by our own. That leads to maximum investment of time. In please of that I would suggest MSP 360 to give a call back as soon as possible to the customer to provide the appropriate solution.

Reason for choosing MSP360 Backup

Easy to use compared to other products..

Review Source

Rodrigo S.  
CTO  
Cosmetics  
Used the software for: 2+ years

### "Ease of use, uptime, price, integration, change of space as use."

September 11, 2022

5.0

So far its working 100%

Pros

Security, price, confiability. The support is very good and so far is perfect.

Cons

Updates a little difficult to understand

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[VMware Horizon](https://www.capterra.com/p/203536/Horizon/)

Reason for choosing MSP360 Backup

Price and ease of use

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Price and funcionality

Review Source

NP

Nicolas P.  
IT administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "search for an Backup solution ? it's an interesting option"

September 7, 2022

5.0

We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of course, all of that work easely and we can offer backup solution to all our MSP customers.

Pros

Create backup easely. Can save data on cloud provider (S3 include S3 compatible provider). Support is provided quickly with good knowleadge.

Cons

Monitoring option and remote desktop could be interesting but for us, theses optins are not used internaly

Reason for choosing MSP360 Backup

price, support, sale service that really helping use to discover this product

Review Source

SG

Stephen G.  
Home User  
  
Used the software for: Less than 6 months

### "Fantastic backup program that allows even novices to take control of backups"

January 12, 2018

5.0

Pros

As someone who is not particularly tech-savvy and saw the demise of Crashplan for consumers, I have been very happy to discovery Cloudberry backup. Among other things, Cloudberry gives even home-users some control over backups. Being able to encrypt data on the client-side with strong encryption BEFORE uploading to the cloud, being able to choose among numerous options for cloud storage that are out there without being locked into and completely dependent upon just one service, and being able to fine-tune numerous options in a backup plan are only some of the pros. Cloudberry also has great customer support. They usually respond to support tickets within 24 hours or less. This has especially been handy given that I knew next to nothing about backup software and the various options before encountering Cloudberry. The Cloudberry support folks have been very informative and patient! The Cloudberry interface is also very functional. For a novice without a technical background, the many options can sometimes seem overwhelming, but Cloudberry has good support documentation online (and great tech support as mentioned above). Over time and through continued use, one comes to see how fluid the interface is. While doing internet research, I stumbled across Cloudberry through a recommendation on some Security Now podcasts that extolled Cloudberry's encryption structure. Further research suggested Cloudberry has a great reputation. The product lives up to it!

Cons

In fairness to Cloudberry, their target customer is probably not a home-user with 0 technical background who has trouble programming his DVR. Clearly, the Cloudberry software is loaded with the sort of options that tech folks and businesses are going to be interested in. As a result, they are never going to be able to write the software as simply a "point and click" kind of thing. That said, I do wish there was some sort of equivalent to "Backup Storage with Cloudberry for Dummies" or the like. It would be nice if there were some general articles not only describing how to access and use all of the various options the software provides, but also spoon-feeding to novices an assessment or suggestions about which options to choose and when and why. To be clear, great tech support and good backup documentation online allow for a novice to pick things up. But it does take some time and commitment.

Review Source

HC

Hilton C.  
Senior Network Engineer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great way to back your systems to the cloud or other locations"

September 6, 2022

5.0

Super easy to use and the flexibility of options

Pros

Super easy to use with a few click you are up an tuning ! I can remotely manage/ create or edit all back ups ! Very easy to use

Cons

More cloud back up providers like google amd other providers

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing MSP360 Backup

Price and easy setup process

Review Source

William A.  
High-Performance Business & Financial Coach  
Financial Services  
Used the software for: 2+ years

### "Simple Set it and Forget It Installation"

April 5, 2018

5.0

I need to run my business without being concerned that my backup data is secure and current. This software has allowed me a set it and forget it set up. Every so often I log into it and check the log files and it hasn't failed me. You can even set it to send you an email upon errors.

Pros

The software was as simple as following the prompts to get rolling. I like that it has several destination options available to send the backups, that it allows for block back up, encryption, throttling as to not use computer memory or internet bandwidth during backups. You can select directories and exclude file types. It is pretty versatile.

Cons

I can not say I have any con's on this particular software program because the fee was even one time, not monthly or annual.

Review Source

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