# Page 10 | MSP360 Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is MSP360 Backup the right Backup solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews

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MSP360 Backup

4.7 (246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 10 - Reviews of MSP360 Backup

## Showing most helpful reviews

Showing 226-246 of 246 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AF

Arthur F.  
Consultant  
Internet  
Used the software for: Less than 6 months

### "Greatest Backup Software for your pc"

February 4, 2019

5.0

The software is great, the prices are below other products and the Customer SUpport is very good

Pros

First it has a free trial period, so you can test the software with no limits. Ans it can create image back-ups direct to a FTp location.

Cons

Well... it's not free, but i see the value ot this product so i don't mind to pay.

Review Source

VR

Verified Reviewer  
Cofounder and iOS Developer  
  
Used the software for: 6-12 months

### "Good software to handle the enterprise data backup"

June 27, 2018

4.0

Pros

1\. The Cloud to cloud backup is great and helps to manage and transfer, sync data between multiple cloud platforms. 2. We can restore the data to different hardware and different version. This is great when downgrading or upgrading the machines.

Cons

1\. The support is pathetic. Only email and no customer care to talk with. 2. No auto sync option like Dropbox and Google Drive, and clearly its entitled for enterprise users.

Review Source

LD

Leandro D.  
Photography enthusiast  
Information Technology and Services  
Used the software for: 6-12 months

### "awesome backup solution "

November 13, 2017

5.0

Simple implementation and excellent support, robust.

Pros

I tried CBB after having a lot of issues with different cloud provider's clients. As an photography enthusiast is very critical for me to save large RAW file and keep them secure in a resilient environment (like cloud drives), CloudBerry Backup enabled this, it runs smoothly and automatically, all you have to do is to define a cloud account and a backup plan following wizards and simple instructions. This product rocks, I'd recommend it to any person who needs a robust and powerful solution to manage their own cloud saves, product quality exceeded my expectations.

Review Source

JS

Javier S.  
I+D  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "We think it's an amazing product, it's solved all our backup problems."

June 15, 2017

5.0

If you combine Google Storage with CloudBerry you will have the best choice between price and quality.

Pros

We love the easy way that it integrates with Google Cloud; and combinated with the Block Level backup feature, our backups run smoothly as well as cheap.

Review Source

Response from MSP360

June 19, 2017

Thank you, Javier

CK

Chris K.  
IT Guru  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "We use CloudBerry to transmit our local backups to Backblaze B2 storage; very easy to use."

October 12, 2017

5.0

This software works exactly as advertised. We were looking for something that would work with Backblaze B2 storage and this works perfectly.

Pros

The ease of setup and use as well as the multiplicity of storage providers. I had this software set up within minutes of installing it.

Review Source

TD

Tom D.  
programmer  
  
Used the software for: Less than 6 months

### "User friendly product with loads op options"

March 28, 2018

4.0

Pros

It's user-friendly, installation was very easy, it has loads of options, and a lot of cloud based destinations to choose from.

Cons

I haven't used the software for a long time yet, so I didn't find any big cons yet.

Review Source

RC

Reece C.  
Home User  
  
Used the software for: Less than 6 months

### "Just Set And Forget"

December 15, 2017

4.0

Easy of backup and the massive amount of usable cloud storage utilities.

Pros

I like its ease of use in setting up backups and the plethora of options and setting for those backups. Encryption and obscurification are big plusses as well.

Review Source

CG

Cristiano G.  
Cybersecurity Audit Coordinator  
  
Used the software for: Less than 6 months

### "Works perfectly "

January 23, 2018

4.0

Pros

The software have many features to help you to setup your backup, balance the protection and the speed (You can choose what you want to send to backup). It is possible to schedule 2 or more backups with different locations.

Cons

The configuration process could be more helpful. Some configurations about Amazon S3 are not so easy for common users.

Review Source

VR

Verified Reviewer  
Customer Service  
Retail  
Used the software for: Less than 6 months

### "very useful. "

February 6, 2018

5.0

Pros

i constantly have the tendency to run out of space on my laptop and phone. This application became very useful since i no longer have to worry about this issue.

Cons

could be a little less pricey to allow others the opportunity to use this application to its full potential.

Review Source

AW

Andrew W.  
System Administrator  
  
Used the software for: Less than 6 months

### "Easy to use with all the Features I am looking for"

October 11, 2017

5.0

Pros

I wanted a solution that can run my 3-2-1 backup setup since Crashplan is going out of the consumer market. CloudBerry fills the gap nicely.

Review Source

VR

Verified Reviewer  
Customer Service Representative  
Financial Services  
Used the software for: Less than 6 months

### "Amazingly useful back up tool!"

March 30, 2018

5.0

Pros

Easy to use, even the free version is great and the overall price is not that much, It has all the functionalities needed.

Cons

I don't have any cons yet,it's overall easy to install and use. Haven't met an unavailable option that I really need so far.

Review Source

DK

Dan K.  
n/a  
  
Used the software for: 1-2 years

### "Retired Marketing Mgr"

November 26, 2017

5.0

Pros

High quality, reliable and feature rich. Great value with ability to create backups to local as well as online locations.

Cons

Steep learning curve but offers lots of options. GUI is not as intuitive as others but allows user to determine exact needs.

Review Source

PP

Peter P.  
Senior Incident Analyst / Manager (Cyber / Sec Ops)  
Financial Services  
Used the software for:

### "null"

April 13, 2018

5.0

Review Source

JZ

James Z.  
Financial Systems Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Robust yet easy to use back up manager"

November 29, 2017

4.0

Ability to use multiple cloud providers and still use only a single interface managing them all.

Pros

The cloud provider support. Over 60! The ability to set individual back up schedules for each provider.

Cons

Interface is dated and a bit too cartoonish. Back up is serious business and the interface should reflect that but that's just a matter of taste.

Review Source

JR

Jiri R.  
Software Developer  
  
Used the software for: Less than 6 months

### "I use this with Backblaze B2 plan. Seems like reliable solution to store valuable data."

October 15, 2017

5.0

Pros

Software with many options (encryption, compression, retention). Freedom in choosing from many storage providers.

Cons

Main cons is unbelieviable storage quota limitation in software where is not any storage provided. Paying annual maintanance not affect this. Very expensive plan with higher quota for personal use.

Review Source

MO

Mike O.  
Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Great solution for backing up to the cloud"

November 10, 2020

5.0

Pros

I've been looking for a solution on backing up my photo/video archive to a long-term cloud storage option (e.g. AWS Deep Glacier) and after trying out multiple vendors, MSP360 seems to be the easiest to setup. I was able to get things setup and started the backup in less than 30 minutes.

Cons

Configuring the different backup options can be a bit confusing at first glance. The support site did seem to have everything i needed to fix my configuration though.

Review Source

GS

George S.  
N/A  
  
Used the software for: Less than 6 months

### "Easy to set up and get going"

October 7, 2017

4.0

Pros

Being fairly technical but with no IT background, there are a lot of resources provided for learning the necessary steps and getting them working. A rep from the company also checks in about your use of the software. I just used it to back up a small NAS my family uses (photos, dissertation media, important documents, etc.) and it was painless and robust. We lost power multiple times but the software picked up where it left off and completed before I had to leave on vacation.

Cons

Not much to say yet - the trial period is fairly short, allowing you to set it up but difficult to judge long-term. Still, the cost isn't huge.

Review Source

DK

Dilip K.  
Team Lead  
  
Used the software for: Less than 6 months

### "Powerfull, still more to go "

September 14, 2017

4.0

Pros

Simple to understand , Good features added and to the Latest to industry needs. Image Backup added feature and consistency check is amazing feature added.

Cons

If we are stuck up, then it take time to recover and move on. But thanks to the Lab support which we have for this product.

Review Source

DA

Dan A.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "In a different league!"

January 22, 2018

5.0

Peace of mind knowing Backups are being made properly.

Pros

We spent two months struggling with other software to backup our AWS servers to Glacier. Nothing seemed to work as expected. Then we tried CloudBerry. It worked perfectly, had all the features we expected (and a few more) . Simply delightful.

Review Source

PV

Praveen V.  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "My experience was good with Cloudberry Backup."

March 29, 2018

5.0

Pros

1.Restore backups to new and different hardware 2.One-time payment so that no need to keep on pay to continue service 3.Support for many different platforms

Cons

1.Configuration process is not easy and any new users will find it difficult for installing it first time

Review Source

DG

Daniel G.  
Surface mount team leader  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Very easy to use but comprehensive software"

December 24, 2017

5.0

Pros

The big choice of where to store my data gives allows me to choose carefully based on my specific needs for backing up my data

Cons

Some backup places have slightly different features which can make choosing not quite as straight forward

Review Source

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