# Page 9 | MSP360 Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is MSP360 Backup the right Backup solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews

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MSP360 Backup

4.7 (246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 9 - Reviews of MSP360 Backup

## Showing most helpful reviews

Showing 201-225 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Alejandro A.  
CTO  
Internet  
Used the software for: 1-2 years

### "Nice tool for keep your servers backups secure! "

June 26, 2018

5.0

\-I keep my information backed

Pros

\-Great free trial. -Nice wizard setup. -Very easy to use. -A lot of tool for backup information. -Have a great different plans. -Support Linux, that's great. -Works great with SQL DB. -You can create a image for restore the entire SO. -The tutorial in web page is nice. -In general lines, the software is great.

Cons

\-I had no problems using this software, I used the free trial version and recommended this software to make a backup of all the information in my work.

Review Source

AH

Austin H.  
IT Manager  
Restaurants  
Used the software for: Less than 6 months

### "Satisfied"

September 6, 2022

5.0

Pros

The setup was pretty easy and the service runs effortlessly now that it is setup.

Cons

We had some issues with one of the servers not backing up because of the firewall.

Review Source

VR

Verified Reviewer  
IT Consultant  
Telecommunications  
Used the software for: 6-12 months

### "Good Backup for the Price"

September 7, 2022

5.0

So far so good, file level backups are great however image restore has failed a few times for us.

Pros

The pricing for the MSP 360 for server is reasonable as it charges is good for any servers under 1TB.

Cons

Hard to recover for HyperV as we had some technical issues on restoration

Review Source

CT

Cihan T.  
Solution Architect  
Information Technology and Services  
Used the software for: I used a free trial

### "Cloud backup for everybody"

June 16, 2021

4.0

I tried this product over 2 months, it has so good UI and too easy to use for most of admins. It has built in remote desktop support tool. Strongly recommended.

Pros

It is easy to use and implement. You can create all type of backups also help your client via remote desktop.

Cons

It needs license for every type of backup sources separately. There is no on-premise solution, you have to use a machine as a gateway to reach your virtual environment.

Review Source

LG

Lukasz G.  
Software Engineer  
Internet  
Used the software for: Less than 6 months

### "Good backup solution for photos"

September 28, 2017

5.0

Backup

Pros

I was searching for a solution that would allow me to backup photos to two separate drive accounts and amazon glacier. CloudBerry has this and many more cloud providers. In windows it starts as a system service for all the users, which makes it great if you want to create backup for more than one user. For Google Drive it is also much faster than Google's cloud sync and backup client.

Cons

No issues so far. It would be great if it was also integrated with photos specific providers (Google Photos, flickr, Amazon Prime Photos), but this is more like a feature request than a con.

Review Source

TB

Thomas B.  
IT Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great solution, simple handling"

December 8, 2017

5.0

Stable and secure backup

Pros

A very clear and simple user Interface. Managing backups and restores is quite easy and straightforward. I decided for this solution as I have AES256 bit encryption already at the endpoint. Additionally there is a wide variety of supported cloud-providers including options with cold or cool storage accounts. Very important: Customer support is quick and helpful!

Cons

When changing a single Option in plans (jobs), you have to click through all of the assistant's Windows. A new design with direct option blades or tabs and a single finish-button would be nice.

Review Source

Silfrido G.  
Instructor  
E-Learning  
Used the software for: I used a free trial

### "CloudBerry . The best backup"

November 19, 2018

5.0

The ease of support with simple and practical language and the support of its encryption which gives me peace of mind.

Pros

I like the simple backup, the ease of integration with other programs. Your storage reliability with encryption.

Cons

It could have more extensive functions that allow you to do without support of any other program. However, for me it has been very functional.

Review Source

CP

Chris P.  
Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Flexible backup product"

April 16, 2021

5.0

I required a backup product that would enable me to bring my own backend storage provider into the mix. This supports a wide variety of backends with good flexibility.

Pros

Flexibility to use many backend data storage providers. Multiple platform support

Cons

Given the number of back-end storage providers supported, it can be confusing to setup some of these. The guidance provided is helpful with this.

Review Source

RS

Ryan S.  
Systems Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Functionality in a backup solution"

April 24, 2019

5.0

I have been using Cloudberry to backup my home network for sometime and will continue to do so.

Pros

I like that Cloudberry supports Backblaze. I feel that some of the other products in this category do not support Backblaze. i was looking for a home enterprise solution which Cloudberry was able to provide with Backblaze.

Cons

I don't have that many complains about Cloudberry, support can be a bit slow sometimes.

Review Source

KM

Ken M.  
Sys Admin  
Computer Networking  
Used the software for: I used a free trial

### "Good replacement for Crashplan"

October 25, 2018

5.0

Positive

Pros

Looking for a cost effective replacement for CrashPlan. I like the fact you can use multiple cloud providers so your important data can be held in multiple locations for resilience. Use the PRO version for end-to-end encryption. Being able to define a versioning/retention plan is very useful.

Cons

You need a bit of IT knowledge to set it up (not as easy as CrashPlan or BackBlaze\*. N.B. although BackBlaze was easy to setup it isn't granular enough for my needs). Can't comment on Tech Support as not had to use them but Customer Service are quick to respond.

Review Source

EP

Eric P.  
Owner  
Computer Software  
Used the software for: I used a free trial

### "Cloudberry Backup"

October 1, 2019

5.0

Pros

Ability to backup locally and push those backups to cloud, especially low-cost cloud storage like AWS Glacier.

Cons

Difficult to perform initial setup tasks

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

Cloud functionality

Review Source

VR

Verified Reviewer  
System Engineer  
Information Services  
Used the software for: 6-12 months

### "Cheap Cloud Backups!"

March 12, 2019

5.0

Pros

We currently use CloudBerry with BackBlaze B2 as a cheap cloud backup system. The CloudBerry software itself is great for the price. The ability to restore a backup to an AWS EC2 instance is awesome.

Cons

There is a slight learning curve for the cloud backup destination and AWS restore but nothing that the documentation didnt explain.

Review Source

JB

James B.  
Senior Software Engineer  
Insurance  
Used the software for: 2+ years

### "Seamless backup system."

April 9, 2018

4.0

Simple backup tool with good integration with Amazon storage.

Pros

Very easy to setup and modify. Simple integration with Amazon S3/Glacier. Notification system means that you really do not need to worry about checking whether backups are running successfully.

Cons

Not much at all. Notification system can be a bit noisy, but I'm sure there is a way to configure it to be less so.

Review Source

VR

Verified Reviewer  
Director, Head of Client Experience  
  
Used the software for: I used a free trial

### "great backup tool for your data"

April 12, 2018

5.0

Pros

\- Easy to setup a backup plan - plans can be for backups to local drives, backups to cloud storage or hybrid backups. - Easy to understand UI. - Extensive options for configuration and tuning.

Cons

Initial backup can be slow if the configuration is not correct - perusing the support FAQs will solve this though.

Review Source

SE

Sebastian E.  
System aAdministrator  
  
Used the software for: 6-12 months

### "We are happy to evaluate CloudBerry as it totally meets our company needs"

July 13, 2017

5.0

Pros

The software is easy to use - smooth navigation and understandable instructions; the scalability is good and it has affordable pricing.

Review Source

Response from MSP360

July 13, 2017

Thank you, Sebastian!

VR

Verified Reviewer  
Systems Architect  
Financial Services  
Used the software for: 6-12 months

### "A unique backup tool...For both local and cloud backups."

March 30, 2018

4.0

Pros

Capability to backup to AWS cloud. The UI allows effortless backup without any complications. Can backup your computer to a local server or NAS .

Cons

Can be confusing for users with less experience. Config process could be more helpful. Price is a little bit expensive.

Review Source

OC

Oliver C.  
Engineer  
Renewables & Environment  
Used the software for: I used a free trial

### "Easy backup solution"

March 9, 2020

4.0

Pros

Easy to setup a backup to an S3 bucket with compression and a variety of other useful features. Cheaper than other solutions and does the job reliably.

Cons

Interface looks dated and can be a bit clunky and hard to understand at times. Abundance of marketing emails as soon as you sign up for a trial.

Review Source

JM

Jorge M.  
IT Manager  
Consumer Goods  
Used the software for:

### "I have used this great product to backup information from unix to amazon s3, wonderfull"

February 2, 2018

5.0

a very quick start security define limits related to backup costs on amazon s3 runs very well on desktop and servers All the backup solutions needed for big companies with just one vendor

Pros

flexibility, ease of use, security, many good choices for backup source and target, really easy to install and start using all the functionality

Review Source

JC

Julian C.  
Systems Engineer  
  
Used the software for:

### "Well designed UI, easy to set up a backup and replication to online storage"

September 30, 2017

4.0

Pros

Ease of installation and use, configurability. number of online storage provide options. Not many linux produscts are easy to set up.

Cons

Estimated number of files to backup not accurate until backup is complete, so it can be hard to judge if the backup is working correctly

Review Source

VR

Verified Reviewer  
Senior Solutions Engineer  
Internet  
Used the software for: Less than 6 months

### "Easy to use, has the features I need."

February 5, 2018

4.0

Pros

\* Had the features I need (cloud backup to Backblaze,real-time backup, encryption, compression) \* Easy to install and use \* Great price.

Cons

\* While the PC version has the features that meet my needs and work well, the Mac version does all of the same features.

Review Source

MR

Michael R.  
IT Admin  
  
Used the software for: Less than 6 months

### "Great Software Easy to use. Very intuitive."

December 17, 2017

5.0

Pros

This software has a very clean design and user interface that makes it easy to use for all users. It offers great compatibility for a large number of cloud service providers. It also, allows for Trust know one encryption for those cloud providers.

Cons

The one additional protocol type I wish it would support natively is WebDAV. It would allow it to be a little more broadly compatible or not needing to use additional tools to connect it to WebDAV.

Review Source

SH

Scott H.  
Senior Site Reliability Engineer  
Computer Software  
Used the software for: Less than 6 months

### "I can finally use my cloud storage for backups on all my platforms"

September 15, 2017

5.0

I get to store backups on the cloud of my choice (Azure in my case). Works on both windows and OSX (as well as other platforms I'm not using currently). Allows me to both compress and encrypt the data to reduce transfer & storage costs, and protect my data.

Pros

I really appreciate the ability to leverage myarchival cloud storage account for backup on both my Windows and OS X machines

Cons

To browse my backups, rather than just using them to restore from, I needed to also purchase the CloudBerry Drive product.

Review Source

PJ

Petri J.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Great tool for selective backup to own cloud storage"

October 24, 2018

4.0

We wanted to move away from our local network backup to cloud-based backup-solution to allow backups from remote-offices or on the go. CloudBerry gives us nice flexibility to get centralized backup wherever the users are.

Pros

We valued most the ability to have scheduled backup jobs to backup selective files from mac os to our own Amazon S3 bucket.

Cons

I didn't find anything major to complain. I think the setup was quite technical, but it's was not problem for our tech.savvy users.

Review Source

VR

Verified Reviewer  
Project Manager, Custom Content  
Publishing  
Used the software for: 1-2 years

### "Efficient File Backup, Simple Interface"

May 7, 2019

5.0

Pros

No bells and whistles, no drastic software updates that necessitate sweeping re-training. It's easy to use and the interface makes using it a breeze.

Cons

While frequent and sweeping updates can be frustrating for any software, Cloudberry has had very few aesthetic updates and feels a little dated in some ways. The interface itself seems unchanged and lacks the contemporary feel of backup software programs.

Review Source

GS

Greg S.  
IT Architect  
  
Used the software for: Less than 6 months

### "Crashplan alternative with many backend storage options"

September 25, 2017

5.0

Pros

Many options for where you can place your backup data. Cloudberry interface contains all the AWS S3 options I need including IA and encryption. Great scheduling options including realtime.

Cons

The 1TB storage limit for storage I pay for (i.e. S3) is wrong. I've heard changes are coming and you can ask for more storage.

Review Source

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