# ASI-ware Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ASI-ware Software - reviews, pricing plans, popular comparisons to other Government products and more. Source: https://www.capterra.com/p/143561/ClientTrax/pricing --- # ASI-ware Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ASI-ware ## What is ASI-ware? ASIware offers critical data management solutions to child placement and social services agencies. Our customizable platforms allow agencies to track client data more effectively, run specific reports timely and measure the success of their programs. With quality and metric dashboards, detailed case management, automatic notifications and alerts, payment and invoicing tools - ASIware can help transform the way you serve your clients and manage your internal operations. Call us today! ## What is ASI-ware used for? [Human Services](https://www.capterra.com/human-services-software/)[Government](https://www.capterra.com/government-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $400 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ASI-ware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.asi-ware.com/&name=ASI-ware) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ASI-ware 4.6 (24) VS. [4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Starting Price $400 Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (24) Ease Of Use 3.9 (225) Value For Money 4.9 (9) Value For Money 4.1 (195) Customer Service 4.9 (23) Customer Service 4.4 (212) ## ASI-ware alternatives [4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (67)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month [4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/143561/ClientTrax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Certification & Licensing Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Client Management Manage contact details and communication with clients ASI-ware 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Alter the layout and content of reports Graphical representation of data Store, manage, and track all electronic documents in a centralized location Captures invoice data and maintains comprehensive records for auditing and reporting purposes Observe and track the demand, usage, progress or quality of a system, product, or user Reporting on how each user, task or process has advanced since its initiation Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status and progress of tasks Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 4.9 (9) Basic $400.00 Per Month Value for money 4.9 (9) 4.9 Based on 9 reviews ## Support, customer service and training options Customer Service 4.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (23) 4.9 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 24 reviews Filter by rating 5(16) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KG Karina G. LCPAA Non-Profit Organization Management ### "Okay Software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 25, 2019 Pros I like that the software allows companies that maintain a large amount of documentation to organize and manage all data on one network that can be accessed anywhere. I worked for a Child-Placing Agency that uses this software. It has the potential to be great. Cons The management behind ASIware did not do a great job of tailoring the software to fully meet our needs. They explained what it was for, but never went the extra mile to tailor it to our agency. There were a lot of functions with the software that we did not learn about until we asked. It is also not as user friendly as our office would have liked it to be. It is not marketed well. I have now switched to a different Child Placing Agency that uses Extended Reach. Extended Reach made me realize all that ASI was missing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2019 Hello Karina, Thank you for taking the time and providing your feedback. We have processes in place to overcome these issues and I am sorry you were not aware of them. The system has functionality that provides direct access to ASI-ware's YouTube channel, our Idea portal and our helpdesk. Monthly we do a free Did You Know Webinar covering features and functions of the system. ASI-ware's communications to our partners is channeled through our partner's system administrators which is necessary to maintain the confidentiality and integrity of their data. Our systems are tailored to each partner's expressed needs. When new features are released our partner's system administrators are notified in advanced with the details of the release. If you would like to discuss any of these issues with me personally please contact me. I am glad you are happy with your new company. ASIware greatly appreciates the work you do and realizes its importance in your community. Best regards. Paul MP Matthew P. Regional director Individual & Family Services ### "Quality and Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2017 Incredible experience. They work very well at providing great customer service and support. The program has allowed us to streamline our data managment. Pros We have so many tools at our disposal now to create reports based on our data. Cons Some input requires multiple steps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2017 Matt, Thank you for the feedback. Please let Brad or Zeph know the areas that we need to review in regards to multiple steps. Paul ER Elaine R. Data Coordinator & Analyst Individual & Family Services ### "ChildTrax Is An Easy Leap from a Paper-Based System to an EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2017 For our Residential Services program for children and adolescents, ChildTrax has provided an easy transition from a largely paper-based record and communication system to a secure, web-based client-centric portal. ASI-ware was able to incorporate most of our existing forms and processes into ChildTrax, as opposed to Morningstar having to adopt our processes to new software. This helped tremendously with efficiency, adoption by staff and greatly shortened the time from implementation to getting good, actionable information back out of ChildTrax . We have also been able to implement various features in ChildTrax gradually as our staff's comfort level, our technical infrastructure and our needs have grown. ASI-ware, the "ChildTrax people," are one of the most responsive groups I've worked with regarding ongoing product support. Whether it's just a "hey, how do we find xyz?" or a more complex "we have a new need, how can we accomplish it within ChildTrax?" they're quick, they're very familiar with our business, and we feel a true partnership with them in both improving our organization's efficiency and, most importantly, helping enhance our client care in both the short and long term. Pros Flexibility to incorporate a customer's existing forms and processes into the ChildTrax software structure. Ability to add fields etc. fairly easily as needs change or expand. Ease of downloading almost all "canned" reports to Word or Excel files for further analysis. Frequent upgrades to user functionality. Cons Initially the lack of a standard printed or online training manual was a concern. However, their Help Desk's responsiveness and availability of online tutorials for new features has eliminated that concern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2017 Elaine, thank you so much for the thoughtful review. Paul CH Clayton H. Executive Director Non-Profit Organization Management ### "Keeping us on Track" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2017 We have used ChildTrax for the past four years. It greatly enhances our ability to keep our records up to date and current. Prior to using ChildTrax, it was a nightmare to keep up with the schedule of plans of services, doctors visits, and other date sensitive documents to remain compliant with the state. Customer service is always ready and helpful when we need assistance. Pros The ability to keep track of time sensitive requirements. Cons Sometimes difficult to navigate. For example, when working on a plan of service it would be nice to have medical information open at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2017 Clayton thank you for the review. We are going to be reviewing clinical/treatment plan functionality this summer. If you have time send me any thoughts your team has improving the functionality. Paul CA Chester A. ### "Caring partner in the care of children" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 21, 2017 Not only is the software very useful, they are always available for support and customization. They sincerely care about the people we serve and want to partner with us in providing them the best care. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2017 Chester you know my heart. Thank you. Paul NO Nana O. Dir of Compliance and Risk Management Non-Profit Organization Management ### "Technology Challenged Person Loves Child Trax! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2017 When I was assigned the task of being the point person for getting the Child Trax system implemented for our agency, terror set in. My computer skills consist of email and internet shopping! But Paul and Brad held my virtual hand through the entire process and we now have an excellent system in place! There is a short learning curve, but once the staff got the hang of it, they LOVE it! One of the social workers told me "its like having my own personal assistant"! Since the implementation, our audit results have improved in all of our 5 offices. I'm not sure how we did this job before Child Trax! What is even more impressive than the actual system is the customer service. Any questions or issues are answered immediately. Most helpful staff EVER! Brad & Zephrey are the BEST!!!! I love Child Trax! Pros Customization of the system & customer service. Cons The treatment plan section. Too confusing and takes a long time for staff to figure it out. Doesn't print out in an easy to read form. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 15, 2017 Nana thank you so much for the kind words. Also thank you for the comments in regards to treatment plans. I will be looking at the treatment plan section and try to find ways to simplify them and to address the printouts of the plans. Any suggestions are on the simplification of the plans are welcomed. Please send them directly to me. Paul JG Joe G. ### "Very pleased " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 8, 2017 We've had a really great experience using ChildTrax for several years. It's a great value for the money and staff provide customer support and responsive to our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2017 Thank you Joe. Our experience with your organization has been exceptional. Paul CP Cathy P. Executive Director Individual & Family Services ### "Child Trax Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2017 This company is top notch, there has never been a time when we did not get the help we needed. They are expedient in helping us figure things out. The program we have is amazing saves time, paper and stress. Thank you for your service. W e love Child Trax Pros It is easy to navigate and saves paper, time and money. Cons That we waited so long to get it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2017 Cathy thank you so much for the positive review. Amy and yourself have been wonderful to work with. Paul SH Sylvia H. ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 8, 2017 The staff are always friendly, helpful and available! They know you by name. You talk to real people NOT a machine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2017 Thanks Sylvia. I missed you at the conference this year. Thank you for always being upbeat and fun to work with also. Paul AP Amy P. Program Coordinator Mental Health Care ### "LOVE CHILDTRAX!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2017 We have been completely satisfied with our experience with Childtrax. Customer Support always respond in a timely manner and never get frustrated with my questions or changes needed. They spent many hours to tailor the program to meet our needs. Licensing is able to log on and see what they need, which has cut down on paperwork when they do their yearly audit. They have commented on how easy it is to use the system. Reports take minimal time. I remember the frustration before childtrax. Paperwork is the least favorite part of my job--but it is no longer frustrating and time consuming. Pros Ease of use; the support Cons really can't think of anything Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2017 Thank you Amy. It has been an absolute pleasure working with you and the staff at YES Home. 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