# SnapRetail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SnapRetail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/143565/SnapRetail

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# 

 SnapRetail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SnapRetail

## What is SnapRetail?

SnapRetail combines email, web and social in one powerfully simple tool, so you can reach your customers consistently, creating more meaningful connections. Our solution helps you create and send emails, build and maintain your website, and post regularly on Facebook and Twitter. Its fast, smart and easy to use with a bona fide WYSIWYG editor, drag-and-drop capabilities, built-in content and a calendar that helps you plan, schedule and quickly review all your online marketing activity.

## What is SnapRetail used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$999

Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SnapRetail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.snapretail.com&name=SnapRetail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SnapRetail

4.0 (4)

VS.

[### Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,416)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$999

Per Year

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (4)

Ease Of Use

4.6 (3,404)

Value For Money

3.5 (4)

Value For Money

4.5 (2,984)

Customer Service

3.3 (4)

Customer Service

4.5 (2,984)

## SnapRetail alternatives

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,367)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,585)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

[4.7 (2,257)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136603/MailerLite/)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/79367/ActiveCampaign/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Subscriber Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add or remove subscribers from mailing lists

Template Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Drip Campaigns

Send automated marketing emails based on user actions over a predetermined period

Dynamic Content

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

Image Library

Store and manage images

SnapRetail 11 features

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Predefined actions automatically performed on the occurance of specific events

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Manage contacts across multiple mailing lists

Adjust communications based on previous interactions or personal preferences

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

3.8 (4)

3.8

Based on 4 reviews

## Pricing

Value for money

3.5 (4)

Free Trial

Basic

$999.00

Per Year

Value for money

3.5 (4)

3.5

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (4)

3.3

Based on 4 reviews

## User reviews

Overall rating

4.0

Based on 4 reviews

Filter by rating

5(2)

4(0)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KH

Kate H.

Marketing Manager

Retail

### "SnapRetail"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

January 29, 2024

Pros

I liked how easy it was to set up. It took me less than an hour to get the ball rolling and start sending out emails from time of account creation.

Cons

The templates are very outdated. I wish there was more customization to fit the templates to my brand. Customer service is hard to get ahold of, especially with tech support. I was also double charged and I had to fight tooth and nail for a refund.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Joan C.

owner

Retail

### "Snapretail isn't what it used to be."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2020

My emails don't post when I schedule them to post. My emails no longer post to Facebook correctly either. Where a chosen picture posted in the past now some random letters appear under my headline. You can click on it, but why would you?

Pros

Easy to use with great customer service, I even had my own personal account contact.

Cons

Now customer service is almost nonexistent. If I have a problem with service it could be days before they get back to me. Even then the problem usually goes unresolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Neville P.

Owner

Retail

### "I've used SnapRetail for years now and love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2019

Pros

This is an incredible package that you get with SnapRetail. I mostly use this for email marketing but now that they have integrated with Instagram, I've been using their calendar to schedule all of my social media marketing as well. I also really like that their email templates are drag and drop, super easy and they are also integrated with Shopify so all of my products import from Shopify into the email template. Super easy to add products from my website to the email so customers can just click on the image and it'll take them right to the product. Additionally, this integration with Shopify imports product details and price into the email as well so a lot less typing for me!

Cons

The online chat first tier support seems to be an area that SnapRetail could work on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tammy L.

Retail and marketing clerk.

Retail

### "It's a Snap"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2017

Love SnapRetail. I became responsible for the Facebook and Web pages for Tooley Drug and signed up for SnapRetail. The program is so easy to learn. Having the calendar to schedule the posts for each day is wonderful. I can spend a couple hours at the computer and get a whole month done. Designing a web page with SnapRetail makes me feel like a graphic designer. The customer support is there whenever you need help. My experience with SnapRetail has been fantastic.

Pros

The greatest thing about this software is the templates that are available for emails and social media posts. Many to choose from.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)