---
title: "SiteDocs Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is SiteDocs the right EHS Management solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/143579/SiteDocs/reviews/"
page_type: "reviews"
language: "en"
---

SiteDocs

4.8 (255)

[View alternatives](https://www.capterra.com/p/143579/SiteDocs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of SiteDocs

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

JJ

Jared Schoepp J

HSE and QMS ManagerOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years.

“The interface is intuitive enough that our shop teams can adopt it quickly with minimal training, while our HSE team still gets the flexibility and reporting they need.“

April 29, 2026

SH

Sean H

HSE CoordinatorOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years.

“One sticking point ios that on monitor view I cannot filter by "date the form was completed", instead it is filtered by when the formw as last revised.“

April 29, 2026

SP

Shawn P

Health and Safety CoordinatorConstruction, 201 - 500 employeesUsed the software for: More than 2 years.

“Sitedocs helps create, organize and deliver the forms and important information that we need for our field workers.“

April 29, 2026

JJ

Jared Schoepp J

HSE and QMS ManagerOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years.

“SiteDocs has had a few minor bugs that have limited usability in certain cases, and you are sometimes stuck with "out of the box" performance, but it's hard to be mad at the price point of the platform.“

April 29, 2026

SC

Sarai C

ParalegalConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“Keeping a close eye on our team to make sure crucial reports are completed every day, ensuring everyone stays on track and goals are met!“

April 29, 2026

TW

Trevor W

Safety ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“Specifically if the user(s) administrating it have a low technical ability on computers or only want the simple features that it offers (no "if" functions or calculations, limited specific notifications or task assignments).“

October 8, 2025

JJ

Jared Schoepp J

HSE and QMS ManagerOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years.

“On top of that, the support team is responsive, knowledgeable, and genuinely invested in helping you succeed—whether that’s onboarding, configuration, or ongoing improvement (there are lots of new exciting features on the way).“

April 29, 2026

RG

Ricky G

Safety CoordinatorConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“I still find it hard to include our employees that do not have email addresses or that still have flip phones.“

April 29, 2026

## Showing most helpful reviews

Showing 1-25 of 255 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Richard S.  
Senior V.P,  
Oil & Energy  
Used the software for: 2+ years

### "Simplify your OHS Management System"

May 17, 2022

5.0

3 years ago our company set up and began to implement a Safety Management System (OHMS) so that we could achieve COR certification with WorkSafe BC. Early on in the process, we realized that we would need a way to provide two-way communication with our workers (most of whom work remotely from our office locations) and also to record safety-related information relevant to our OHMS. Rather than try to create such a system we looked at several online, cloud-based options that could do the job for us with little or no set-up time and effort involved. Site Docs fit the bill perfectly. The templates that were immediately available to us for such things as incident reporting and investigation, site inspections, equipment inspections, risk assessments and toolbox talks enabled us to get up and running with our system quickly, efficiently and in a way that was easy for our field staff to understand and adopt into their daily work patterns. The system worked so well for us that we achieved our goal of COR certification in record time thanks, in no small part, to the ease with which our auditors were able to see our records. There is no doubt that the adoption of Site Docs into our OHMS has made us a more proactive company with respect to Safety and has helped encourage a much better safety culture among our employees. The numbers don't lie. Our rates of incidents and near misses have dramatically decreased resulting in a safer work environment and lower WCB premiums.

Pros

Templates for all of the major components of our OHMS such as: - Toolbox Talks Incident reporting and investigation Inspections of sites and equipment Accident investigations Risk Assessments Employee Certifications Analysis of stats

Cons

It would be great if the system could alert you (instant message/email) when someone has assigned a corrective action to you.

Reason for choosing SiteDocs

It fit the requirements of our OHMS much better than i-Auditor and involved much less setup and effort in deployment.

Review Source

JSJ

Jared Schoepp J.  
HSE and QMS Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Excellent Value and a Truly Practical Safety Platform"

April 29, 2026

5.0

It's been fantastic. What sets SiteDocs apart is its ease of use and customer support. The interface is intuitive enough that our shop teams can adopt it quickly with minimal training, while our HSE team still gets the flexibility and reporting they need. On top of that, the support team is responsive, knowledgeable, and genuinely invested in helping you succeed—whether that’s onboarding, configuration, or ongoing improvement (there are lots of new exciting features on the way).

Pros

SiteDocs delivers outstanding value for money and has become an essential part of our safety and compliance toolkit. The platform offers a robust set of features—inspections, hazard assessments, corrective actions, document management, and analytics—all in one place, which reduces the need for multiple systems and saves both time and cost. For the depth of functionality provided, and the flexibility of the platform, the pricing feels very fair and easy to justify.

Cons

SiteDocs has had a few minor bugs that have limited usability in certain cases, and you are sometimes stuck with "out of the box" performance, but it's hard to be mad at the price point of the platform.

Alternatives considered

[EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/)[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)

Reason for choosing SiteDocs

Cost, feature set, platform flexibility, and user experience were critical factors.

Review Source

Response from SiteDocs

May 5, 2026

Thank you so much for this thoughtful review, Jared! We’re very proud of our support team, and I’m happy to hear you appreciate them too. If you run into any app issues in the future, don’t hesitate to reach out. We’re always here to help. Katherine from SiteDocs

TW

Trevor W.  
Safety Manager  
Construction  
Used the software for: 1-2 years

### "Sitedocs is a simple doccumentation platform"

October 8, 2025

3.0

Site docs was an adequate platform, they were about mid on value for cost (some are better some are worse), and while I prefer another platform I can see some people finding it to be ideal. Specifically if the user(s) administrating it have a low technical ability on computers or only want the simple features that it offers (no "if" functions or calculations, limited specific notifications or task assignments). The user interface makes navigating to documents forms and certifications very easy for end users in a way I haven't seen replicated as smoothly on other systems.

Pros

Site-docs was easy to use and had a good interface. Some features I miss compared to other platforms are repeatable segments and common lists. It was extremely easy to pull and review documents for things like audits or to send to customers.

Cons

The features and abilities were limited. For example while there were sections where workers could upload certificates but no ability to track outstanding certificate renewals and training matrix requirements, site analytics were not helpful in gaining insights or tracking requirements. Tracking and completing tasks created by sitedocs forms was not easy and was not able to work for us in tracking deficiency reports on equipment.

Review Source

Response from SiteDocs

April 28, 2026

Hey Trevor, Thank you so much for your feedback. We appreciate your honest review, and will be sure to pass this info along to our product team. We are constantly updating our product, so we encourage you to check back in for updates like these in the future! Katherine from SiteDocs

CL

Connie L.  
HSE Advisor  
Oil & Energy  
Used the software for: 2+ years

### "Program review"

June 3, 2026

5.0

I have used the application for about 8 years now and it just keeps getting better. There are still some glitches but they are few and far between.

Pros

How easy it is to use both in the office and the field. Switching between applications is smooth and no loss of information

Cons

Revising of some of the documents without having to remove them and starting over. Having to sign each and every time there is a change but until each document is reviewed thoroughly it's hard to see what change was actually done.

Review Source

Response from SiteDocs

June 5, 2026

Hey Connie, thanks so much for your review! I've passed your feedback about reviewing document changes over to our team, we greatly appreciate you bringing this to our attention. Katherine from SiteDocs

SP

Shawn P.  
Health and Safety Coordinator  
Construction  
Used the software for: 2+ years

### "The product for safety compliance"

April 29, 2026

5.0

It has been amazing. The support that we have received from the team has been great, and the product is easy to use and as you use it you realize it has more usefulness than you might expect.

Pros

Sitedocs helps create, organize and deliver the forms and important information that we need for our field workers.

Cons

We have been using it for 2+ years, but the initial integration to sitedocs is probably the most difficult.

Alternatives considered

[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)

Reason for choosing SiteDocs

I don't know. I wasn't involved in the final decision at the time

Review Source

Response from SiteDocs

May 5, 2026

Hey Shawn, thanks so much for your review. I'm happy to hear you’ve been loving the product for such a long time! Your feedback on implementation is extremely helpful, and I’ve passed it along to our team. Thanks again Katherine from SiteDocs

DH

Darrin H.  
Health and Safety Coordinator - Sales Support  
Construction  
Used the software for: 2+ years

### "Always getting better"

April 29, 2026

4.0

Excellent. The team is great. As mentioned above, I have used them less often as I have already customized some forms that seem to be ahead of even today's demo. But you are always looking to improve your functionality and I appreciate that.

Pros

Value for the money, adaptability, customization and customer support. Honestly, I used the CS more last year that this year as I have already customized my forms.

Cons

The fact that it is only in the last little while that forms and reporting has been tailored towards COR and ISO requirements. Even with today's presentation, I feel I have a much more functional Hazard assesment form - built in SiteDocs, that can flag Corrective Actions, but allows for selection from a list of hazards and then corrective actions, combined with a before and after risk rating system so that it is COR/ISO compliant.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing SiteDocs

Value for the dollar. It allowed us to expand without a large upfront bill.

Review Source

Response from SiteDocs

May 6, 2026

Hey Darrin, Thank you so much for your thoughtful review! We're always open to feature and function requests, so please keep sharing them when they come up. If you ever need help with anything, you can reach out to our support team at 1-866-871-1892 from 8 am to 8 pm Eastern. Thanks again Katherine from SiteDocs

DK

Devan K.  
HSE Coordinator  
Oil & Energy  
Used the software for: 2+ years

### "SiteDocs Review - 7 years experience with SiteDocs."

April 29, 2026

5.0

My overall experience has been very positive. I appreciate the effort of the team to help make their product useful for us in the rare times that it isn't intuitive enough for us to discover how to use it on our own. I first started using it at Red Deer Ironworks Inc., back in 2019/2020 I believe it was. I have now joined another team (Outsource Compliance Solutions) which extensively, and exclusively, provides our service through SiteDocs.

Pros

SiteDocs is a leader in terms of options for providing our team's Safety and Loss Management System to their end users. It's easy to use and the customer support (looking at you, \[sensitive content hidden\]) is top notch.

Cons

The price is probably the most challenging when compared to other competitors. But, the price is often backed up by the quality of the product.

Alternatives considered

[Workhub](https://www.capterra.com/p/137350/SafetySync/)

Reason for choosing SiteDocs

More intuitive, we found it easier to use and develop systems that made sense for our end users.

Review Source

Response from SiteDocs

May 5, 2026

Thanks for your review, Devan. I’m so happy to hear about your continued satisfaction with our product over the years. Here’s to many more! Katherine from SiteDocs

WC

Wade C.  
Health and Safety Coordinator  
Construction  
Used the software for: 1-2 years

### "Success for DHL"

April 29, 2026

5.0

It has been very positive for our company ensuring safety compliance we now can ensure safety is at the finger tips of our employees

Pros

The ease of use as our workforce has some older not tech savvy employees and they catch on very quickly, we now can get all our required documents immediately to ensure we are safe on our sites

Cons

I really cant think of any at this time this a transformed our company with the ability to share our safety program

Switched from

[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)

It was not cost effective for the services provided

Review Source

Response from SiteDocs

May 5, 2026

Hey Wade, Thank you for your review! I’m so happy to hear that SiteDocs was able to offer a cost effective solution for you and your team. We understand how important safety is at every price point. Katherine from SiteDocs

KE

Kelly E.  
Admin Assistant  
Utilities  
Used the software for: 6-12 months

### "Hear feedback and Respond with words not articles"

April 29, 2026

3.0

It's been pretty good. Nice to have a lot of things in one place. There are a few tweaks that could definately make it better.

Pros

I like that it is clean and that I can make the forms myself. I like that you can host the certificates in there and emergency contact info

Cons

Everytime I need help, i just get sent to an article and not actually have a conversation with someone. And the webinars are ok.. they seem to be just the tip of the iceberg and because they only are 45min, a lot of questions are not answered and those ones are usually sent another article.

Switched from

[Guide Ti](https://www.capterra.com/p/40069/GuideTi/)

To have something that is more user friendly and easier to see on a mobile

Review Source

Response from SiteDocs

May 5, 2026

Hey Kelly, Thank you so much for your review. I’ve passed your feedback about our webinars over to the team, we’re always eager to improve our programming. For support issues, if you’re ever in need of specific answers, I’d recommend calling our support line at 1-866-871-1892 between 8 am and 8 pm Eastern. Our team would be happy to chat with you! Thanks again, Katherine from SiteDocs

VR

Verified Reviewer  
Risk Mgr and Corp Paralegal  
Construction  
Used the software for: 2+ years

### "HIGHLY RECOMMEND SITE DOCS"

January 14, 2026

5.0

Excellent customer service. This company has gone above and beyond to customize our needs through analytics and their one on one interaction is amazing.

Pros

Site Docs provides accurate, time saving, user friendly processes for our Safety Dept. The reporting allows us to determine risk and provide accountability to our executive team quickly.

Cons

It's unlikely one would be able to jump in and use this program without going through an onboarding process, which is now provided easily.

Review Source

Response from SiteDocs

April 28, 2026

Hi there, Thank you so much for your review! We are very proud of our onboarding team, and I'm so happy to hear that they were able to help you set the program up to suit your needs. If you require any further assistance in the future, we're always here to help! Katherine from SiteDocs

RG

Ricky G.  
Safety Coordinator  
Construction  
Used the software for: 1-2 years

### "Experience thus far"

April 29, 2026

5.0

Good so far. I still find it hard to include our employees that do not have email addresses or that still have flip phones.

Pros

That I am able to modify or update forms for my workers on the fly. The needs are always changing so it is very flexible.

Cons

The equipment setup is very cumbersome to hand over to your tech team to input our inventory in SiteDocs. I had to tweak my spreadsheet 3 times now and it is still not completed and re-submitted. We have a couple hundred pieces.

Review Source

Response from SiteDocs

May 6, 2026

Hey Ricky, Thank you for sharing your thoughts, we truly appreciate your honest feedback. I've passed your comment about equipment setup to our team and you can expect someone to reach out soon to help you sort out an easier process. If you need a hand with anything else in the meantime, just let us know! Katherine from SiteDocs

DP

Daniel P.  
Rescue Tech, HSE lead  
Medical Practice  
Used the software for: 2+ years

### "Site Docs makes life easier for our Marine response, Medic and Rescue company"

June 5, 2025

5.0

Overall it works really well for us. We do come together as a group about 4 hrs into the shift but that's a lot of the day where we are distributed and Site Docs allows us to provide a cohesive safety message to everyone and keep inspection results in a central location. Being able to schedule weekly inspections and assign them to specific workers also works to ensure accountability. Having everyone's certifications and competencies in one place also makes compliance checks much easier then searching paper in a file folder.

Pros

Site Docs works great for our company. We have distributed crews who have staggered start times and different locations Using Site Docs allows us to get everyone on the same page with the toolbox, allows the crews to do the daily inspections of their vehicle or vessel. The inspections are logged and can be checked from the office which also allows us to check fuel states for the boats to plan fueling for the day. Being digital means there's no more lost paper.

Cons

It is fairly intuitive to get forms made and set up originally, but the more advanced areas of site docs or ways to improve it seems cumbersome to learn it.

Review Source

SG

Scott G.  
Workplace Safety and Health Coordinator  
Education Management  
Used the software for: 2+ years

### "I couldn't do my job without it."

May 5, 2025

5.0

Incredibly positive. Support teams are active, when I suggest something, I feel heard.

Pros

Mobile and digital access to checklists, being able to access, filter and export information easily.

Cons

I wish the form builder had more shortcuts, like copying whole sections of a form.

Review Source

MC

Mark C.  
Safety Manager  
Chemicals  
Used the software for: 2+ years

### "Mark Coppicus Comments"

July 18, 2023

4.0

The personnel that are providing support are excellent.We have had little or no issues with the system once up and running.Very good overall satisfaction.

Pros

Ease of use for employee.Ease of having our forms customized and new forms set up by Site Docs personnel.Resourcing setup process.Support for setup and use.

Cons

Extra charge for analytics this feature should be standard.No system to alert personnel when training is expiring, should send a notification to the employee of the training that is about to lapse.

Reason for choosing SiteDocs

Not sure but I do know that our staff liked the customizable options and the opportunity to add pictures to inspections etc.

Review Source

JS

Jodi S.  
District Safety Manager  
Construction  
Used the software for: 2+ years

### "Great value with simple rollout"

September 21, 2023

5.0

We love the product our tracking of inspections and reporting has improved 100% and when you need to find something that happened on a certain day it is very easy to filter out and find exactly what you were looking for. The other thing the information is very to share.

Pros

I like this product the best because it was easy to roll out to the field. The operators in the field get to have say in the forms we created making these documents theirs. Then they take owner ship.

Cons

When we first got SiteDocs it was being set up trial and error to see what worked best for our company and now all the forms are still visible. I would like it if there was a feature to archive old forms that will never be used again. The same with employees if you make a mistake setting up and employee they are forever there.

Reason for choosing SiteDocs

The simplicity of the program and having to roll it out to the field. When you have to consider that everyone can not read or write well, this is easy for them to figure out.

Review Source

ME

Mark E.  
President  
Oil & Energy  
Used the software for: 2+ years

### "SiteDocs is an asset to our organization"

January 10, 2022

5.0

Any issues we came across were addressed (mainly because we had done something wrong in setup) or the SiteDocs crew listened and updated the next version. Everything has been great thus far.

Pros

SiteDocs has eliminated the paper that we used to have to fill out daily, scan, and achieve every job. Organization of all the documents and easy of use have improved efficiently along with the quality of reporting that employees do daily. Everything can be easily changed, deleted, or added depend on the site requirements.

Cons

Everything suits our current needs and I have no issues at this time

Reason for choosing SiteDocs

The SiteDocs representative had past knowledge of other software out in the market and we had looked at other products that some of our clients had which did not meet our needs

Review Source

JV

Jessica V.  
EH&S Director  
Construction  
Used the software for: 2+ years

### "SiteDocs - 1 Stop Shop For Multi-Purpose Needs Based On Varying Departments"

July 28, 2022

4.0

Pros

I have enjoyed how customizable the app is! If a feature does not yet exist, the developers have been very receptive to feedback to make it meet the needs of the end user! I primarily use if for uploading company specific resources that can be viewed in real-time by all of the assigned users. It is also how we track employee training (dates & certificates), varying audits (in-house, client, DEQ+), good catches/shared learnings, safety meeting topics & attendance (& who needs caught up by filtering & checking), & with the latest feature of editing how the menu is viewed based on location, I can allow certain documents to be the primary options for the the departments that they serve (so they are not spending field time sifting through every resource & form I have ever uploaded or created). In addition, we customize fillable forms to meet the need of the department (& can make real-time changes based on feedback). We have Project Managers who use it, HR who can reference it, Quality who performs audits on it, Division Managers & Supervisors from our Ironworking, Maintenance, Pre-Engineered Metal Buildings, & Overhead Dock & Door Divisions that utilize it, the Employee Development Manager who can initiate orientations on it, & the Safety Department who has relied on it the heaviest for the longest. It has even been the primary backing & method of single point reference for a thorough client audit that we were spot checked on, & it really streamlined the process!

Cons

The primary downside in my eyes is that the full metrics is an add-on feature at additional cost. An inconvenience is that when you use an image in a fillable form, it appears as a default in the final signed document, even if that section did not apply & was collapsed.

Reason for choosing SiteDocs

I began with SiteDocs at a previous employer & helped build it up into the usable format it became at that time. When I moved on, it was an easy transition to want to offer the same advantage.

Review Source

WM

Waleed M.  
HSE  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A program I cannot live without"

January 12, 2024

5.0

One of the best safety programs, I cannot do without it in my work It helps me know the risks within the site and avoid them It provides me with important information in the field of safety

Pros

Ease of use and availability of all required information in the field of safety It also provides you with information in the field of safety at all times without connecting to the Internet

Cons

Some languages ​​are not available when using it, which makes it difficult to understand some things And the need to translate it outside the program

Review Source

BH

Brian H.  
Health and Safety Advisor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Brian Hlushko - HSSE Advisor for YMCA "

February 1, 2022

5.0

Amazing! The product is always upgrading and adding helpful new features. I always get very excited when a new feature is announced (especially when its one that I suggested). The team is very kind and quick to respond to requests for help.

Pros

Adaptable product. We have been able to adopt almost all of our paper forms into a digital format. This saves time in filling and record keeping. It also ensures each document is named correctly based on company naming conventions. We have utilized this software to transfer incident reporting, inspections, investigations, and much more into a digital form.

Cons

The software is missing customizable features that allow you to change the appearance of finished forms. The current style is very blocky and colorless. Allowing the user to customize the finalized forms section headers using hex codes would make the forms easier to read, and appear more complete. Also, having if/than statements in forms would allow more similar forms to be in one, making it easier for the end user to select the correct form. For example, with incident reporting, I may want specific information for medical responses compared to evacuations.

Review Source

CP

Chris P.  
Safety Manager  
Construction  
Used the software for: 2+ years

### "Great Software and an Amazing Company!"

June 13, 2019

5.0

Going paperless with SiteDocs has been amazing! We not only save time, but we also bring more visibility to our safety program.

Pros

SiteDocs is very easy to use. I also like having the ability to build my own forms. Most of SiteDocs competitors make you send them the info and they build your forms for you, all while you wait days to get the forms built and setup. If you need to make a small change or correction, you then have to send it back and wait again. SiteDocs not only will help you with you forms, but they let you be in control.

Cons

Honestly, I haven't found any cons. Everything works the way I expect it to.

Review Source

NL

Nick L.  
Safety/Company Trainer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Would definitely recommend "

February 8, 2022

5.0

Love it. We dispensed tablets throughout our facility so all employees have quick access to SDS's, company policies, work instructions, etc. (many other features), at the touch of their fingertips. When everyone realized they were all part of safety, they started filling out forms to better our safety program for our facility, which led to breaking our company safety record.

Pros

Extremely easy to use and gets employees more engaged about safety, you do not have to be "tech savvy" to use this software and the tech support is VERY responsive when you have questions.

Cons

Small things; not being able to easily switch forms from public to private (you have to rebuild a whole new form), not being able to adjust an employee email without having to create a new profile.

Alternatives considered

[EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/)[Novara Flex](https://www.capterra.com/p/152559/NovaraFlex/)

Reason for choosing SiteDocs

Ease of use and competitive pricing.

Review Source

SB

Scott B.  
Sr. Operations Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great product, even better service! "

April 12, 2023

5.0

Pros

Incident reporting and Analytics would be the most beneficial part for us! To be able to track and analyze the incidents in our large facility has been great for reducing and risk mitigation. I would also like to commend how great the customer service team is. They always go above and beyond to support!

Cons

It depends on the industry you are in and the settings you use but at times there are situations that arise that can be difficult to appeal to all. For example, when an incident report is signed it is emailed to those you specify. Sometimes those emails can be cumbersome but again depends on the industry, size of organization etc.

Review Source

MG

Michelle G.  
Safety Coordinator  
Construction  
Used the software for: 2+ years

### "Great User Friendly EHS Document Management Platform with Good Customer Support"

January 9, 2024

5.0

User friendly with great customer support when needed.

Pros

EHS Document Management. User friendly with ease of updating.

Cons

Extra cost for Analytics. Would prefer to be standard part of Platform.

Reason for choosing SiteDocs

Unknown. I was not part of the selection team. I am part of the further implementation team.

Review Source

JM

Jannel M.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Great H&S Solution"

March 8, 2023

5.0

Pros

Our employees work in construction so they report to multiple locations. SiteDocs allows all employees to access the same documents and forms on every site. SiteDocs allows admin to see everything that goes on at each site and customize what is required at each site.

Cons

The documents that are stored on SiteDocs for employee access are stored on the employees' device. If this was on a cloud, it would be much better for them.

Review Source

JM

Jennifer M.  
Administrator  
Civil Engineering  
Used the software for: 2+ years

### "Works as it should, but the annual rate increase is a bit much "

March 19, 2024

4.0

Pros

The offline access to forms and documents is extremely useful as we do a lot of field work.

Cons

The annual rate increase of nearly $1000 was a bit of a shock with little changes that are useful to our company, but we've spent hours setting everything up and don't want to redo it in another program. Feels like a trap.

Review Source

Response from SiteDocs

March 21, 2024

Dear Jennifer, We appreciate you taking the time to share your feedback. We are glad that your field workers find that SiteDocs works well offline. A simple yet powerful App that anyone can use and learn is a crucial part of our offering. There are some exciting updates releasing soon to even further enhance the field worker experience. Regarding your price, we have several package options that may be a better fit for your company if you do not feel that the features in your package will be utilized. By no means do we want you to feel trapped - we strive to provide options and provide a valuable system at a fair price. Please reach out to our support team if you would like to discuss your subscription in more detail, and we would be happy to help! The SiteDocs Team

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