# Page 2 | SiteDocs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SiteDocs the right Compliance solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143579/SiteDocs/reviews

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SiteDocs

4.8 (255)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 5th, 2026

# Page 2 - Reviews of SiteDocs

## Showing most helpful reviews

Showing 26-50 of 255 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TW

Trevor W.  
Safety Manager  
Construction  
Used the software for: 1-2 years

### "Sitedocs is a simple doccumentation platform"

October 8, 2025

3.0

Site docs was an adequate platform, they were about mid on value for cost (some are better some are worse), and while I prefer another platform I can see some people finding it to be ideal. Specifically if the user(s) administrating it have a low technical ability on computers or only want the simple features that it offers (no "if" functions or calculations, limited specific notifications or task assignments). The user interface makes navigating to documents forms and certifications very easy for end users in a way I haven't seen replicated as smoothly on other systems.

Pros

Site-docs was easy to use and had a good interface. Some features I miss compared to other platforms are repeatable segments and common lists. It was extremely easy to pull and review documents for things like audits or to send to customers.

Cons

The features and abilities were limited. For example while there were sections where workers could upload certificates but no ability to track outstanding certificate renewals and training matrix requirements, site analytics were not helpful in gaining insights or tracking requirements. Tracking and completing tasks created by forms was not easy and was not able to work for us in tracking deficiency reports on equipment.

Review Source

Response from SiteDocs

April 28, 2026

Hey Trevor, Thank you so much for your feedback. We appreciate your honest review, and will be sure to pass this info along to our product team. We are constantly updating our product, so we encourage you to check back in for updates like these in the future! Katherine from SiteDocs

SH

Sean H.  
HSE Coordinator  
Oil & Energy  
Used the software for: 1-2 years

### "Overall good, but with small quality of life improvements needed"

April 29, 2026

5.0

has helped my workplace keep employees compliant and overall operate with increased safety.

Pros

I like the engage series because it offers a good refresher on topics topics as I build forms and improve our safety environment.

Cons

I do not like that much of the useful information that I could use day to day is locked behind analytics. I wish there were more quick to use tools to filter data on the monitor view. One sticking point ios that on monitor view I cannot filter by "date the form was completed", instead it is filtered by when the formw as last revised. not a huge issue but a small pain point.

Review Source

Response from SiteDocs

May 5, 2026

Thanks so much for sharing your thoughts, Sean! I’m delighted to hear that you’ve been enjoying our webinar series, and I’ll be sure to pass your product feedback along to our team. Katherine from SiteDocs

AD

Anna D.  
Executive Assistant - COR Auditor  
Construction  
Used the software for: 2+ years

### "Executive Assistant - COR Auditor"

August 25, 2025

5.0

I have been working with for the last 6 years and have found this site to be very useful for our type of work. We've been using SiteDocs primarily for tracking timesheets, managing Job Hazard Analyses (JHAs), and conducting safety inspections. Overall, the platform offers a solid digital solution for companies looking to streamline their safety documentation and compliance processes. Customer service has been generally responsive, and the onboarding process was smooth. Their support materials and training resources are helpful, especially for new users. Any issues we've encountered were addressed in a timely manner.

Pros

Easy to use programs, great if your company is COR certified. Form creating is very easy. Mobile usability is one of the strongest features — being able to complete forms, inspections, and JHAs on-site with a smartphone or tablet is a major efficiency booster. Compliance tracking is well-organized, making it easier to demonstrate due diligence during audits. Some users reported a bit of a learning curve at first, especially for those less tech-savvy, but it becomes intuitive with regular use.

Cons

Missing Notifications & Alerts A few feedback points revealed gaps in timely notification: While the issue/corrective-action tracking is effective, there are no automatic alerts sent directly to employees' mobile devices when they are assigned tasks

Review Source

VR

Verified Reviewer  
Risk Mgr and Corp Paralegal  
Construction  
Used the software for: 2+ years

### "HIGHLY RECOMMEND SITE DOCS"

January 14, 2026

5.0

Excellent customer service. This company has gone above and beyond to customize our needs through analytics and their one on one interaction is amazing.

Pros

Site Docs provides accurate, time saving, user friendly processes for our Safety Dept. The reporting allows us to determine risk and provide accountability to our executive team quickly.

Cons

It's unlikely one would be able to jump in and use this program without going through an onboarding process, which is now provided easily.

Review Source

Response from SiteDocs

April 28, 2026

Hi there, Thank you so much for your review! We are very proud of our onboarding team, and I'm so happy to hear that they were able to help you set the program up to suit your needs. If you require any further assistance in the future, we're always here to help! Katherine from SiteDocs

GP

Gustavo P.  
Safety Coordinator  
Civil Engineering  
Used the software for: 2+ years

### "Safety Coordinator"

April 29, 2026

4.0

Its an awesome tool, helpful for all the positions in the company, we been using it for 10+ years and personally haven't had any issues with it.

Pros

Its easier to track files and forms, paperless and accessible from anywhere. Very helpful to follow up on corrective actions.

Cons

Some specific reports can not be created. On my position I need to track my foreman's paperwork compliance weekly, a report to export with that information would be amazing.

Review Source

Response from SiteDocs

May 6, 2026

Hey Gustavo, Thanks so much for your review! I've passed your feedback about reporting systems over to our team and you can expect someone to reach out to help you figure out a way to make that work. If you need a hand with anything else, you're welcome to reach out to our support team directly at 1-866-871-1892 Thanks again, Katherine from SiteDocs

CJ

Corey J.  
Health and Safety Manager  
Construction  
Used the software for: 2+ years

### "Great System! have recommended to others"

August 12, 2025

4.0

Overall its been great! there are lots of companies out there that are growing this type of system, and all seem to be holding as their main goal to beat, which isn't a bad thing! Holding SiteDocs as the standard should be an achievement to the team.

Pros

The custom forms, my company has several branches that range from commercial to industrial, and the forms can't be the same. However with the customizable forms, users can navigate to applicable portions using dropdowns. I have a range of employees from 20 to 60 year old workers, all found the program easy to use and simple. I also had an audit recently and the auditor was able to log into our archive and perform the audit on documentation easily, saved a pile of time.

Cons

Not much to complain about, I suppose I have mentioned this to the engineering team a few times, but when signing the form, you have the opportunity to choose anyone on/off site, so I could sign off as the CEO if I wanted. An additional layer of security is lacking there.

Alternatives considered

[SiteMax Systems](https://www.capterra.com/p/141591/SiteMax/)

Reason for choosing SiteDocs

SiteMax had features that I wasn't interested in

Review Source

RG

Ricky G.  
Safety Coordinator  
Construction  
Used the software for: 1-2 years

### "Experience thus far"

April 29, 2026

5.0

Good so far. I still find it hard to include our employees that do not have email addresses or that still have flip phones.

Pros

That I am able to modify or update forms for my workers on the fly. The needs are always changing so it is very flexible.

Cons

The equipment setup is very cumbersome to hand over to your tech team to input our inventory in . I had to tweak my spreadsheet 3 times now and it is still not completed and re-submitted. We have a couple hundred pieces.

Review Source

Response from SiteDocs

May 6, 2026

Hey Ricky, Thank you for sharing your thoughts, we truly appreciate your honest feedback. I've passed your comment about equipment setup to our team and you can expect someone to reach out soon to help you sort out an easier process. If you need a hand with anything else in the meantime, just let us know! Katherine from SiteDocs

DP

Daniel P.  
Rescue Tech, HSE lead  
Medical Practice  
Used the software for: 2+ years

### "Site Docs makes life easier for our Marine response, Medic and Rescue company"

June 5, 2025

5.0

Overall it works really well for us. We do come together as a group about 4 hrs into the shift but that's a lot of the day where we are distributed and Site Docs allows us to provide a cohesive safety message to everyone and keep inspection results in a central location. Being able to schedule weekly inspections and assign them to specific workers also works to ensure accountability. Having everyone's certifications and competencies in one place also makes compliance checks much easier then searching paper in a file folder.

Pros

Site Docs works great for our company. We have distributed crews who have staggered start times and different locations Using Site Docs allows us to get everyone on the same page with the toolbox, allows the crews to do the daily inspections of their vehicle or vessel. The inspections are logged and can be checked from the office which also allows us to check fuel states for the boats to plan fueling for the day. Being digital means there's no more lost paper.

Cons

It is fairly intuitive to get forms made and set up originally, but the more advanced areas of site docs or ways to improve it seems cumbersome to learn it.

Review Source

CL

Connie L.  
HSE Advisor  
Oil & Energy  
Used the software for: 2+ years

### "Program review"

June 3, 2026

5.0

I have used the application for about 8 years now and it just keeps getting better. There are still some glitches but they are few and far between.

Pros

How easy it is to use both in the office and the field. Switching between applications is smooth and no loss of information

Cons

Revising of some of the documents without having to remove them and starting over. Having to sign each and every time there is a change but until each document is reviewed thoroughly it's hard to see what change was actually done.

Review Source

Response from SiteDocs

June 5, 2026

Hey Connie, thanks so much for your review! I've passed your feedback about reviewing document changes over to our team, we greatly appreciate you bringing this to our attention. Katherine from SiteDocs

AC

Alison C.  
Director HSE and HR  
Oil & Energy  
Used the software for: 1-2 years

### "SiteDoc Review"

July 29, 2025

4.0

Ease of the program, forms are easy to build and sharing of reports automatically. No matter the level of computer skills, can be used easily, and works with all phone types.

Pros

Easy for field workers to use, quick reporting, can make customization and allows file uploads from individuals phones and customer service

Cons

Like most programs I think the costs could be broken down better into the user categories ranges. Is a good value, but I am always looking to lower costs.

Switched from

[EcoOnline](https://www.capterra.com/p/127198/eCompliance-Safety-Software/)

Was not working for field staff, and need a more detailed program

Review Source

LS

Laura S.  
Health and Safety Coordinator  
Environmental Services  
Used the software for: Less than 6 months

### "SiteDocs is your Safety Superstar"

April 29, 2026

5.0

Very smooth implementation. I love the new managed services feature; it will greatly benefit our organization. Props to \[sensitive content hidden\] for being rockstars!

Pros

makes everything so easy for workers to fill out forms. It alleviates a lot of administrative burdens. Super helpful support team as well. They have fantastic content to help me learn how to use everything.

Cons

The queue to have features added/changed. I get it's a long process, but I can't wait to see some of the feature requests be processed.

Review Source

Response from SiteDocs

May 6, 2026

Hey Laura, Thanks so much for your review! I'm so happy to hear you've had such success with SiteDocs. Never hesitate to reach out if you need a hand with anything in the future, and keep sharing those feature requests when you have them (we love to hear from you). Katherine from SiteDocs

JP

Jennifer P.  
Administrative Assistant  
Construction  
Used the software for: Less than 6 months

### "SiteDocs Webinar Review "

May 4, 2026

5.0

I am new to site docs and my company and have been going through the tutorials to figure out what we can utilize, how we can use it and overall, what we need.

Pros

Easy to use tutorials and guides, we have had some syncing issues as well with our field guys and have been working with to fix this issue, i appreciate that the people helping me not only give me first steps but also other options, they are very knowledgeable and have even check back in with me to confirm if the solutions they have given me work!

Cons

issues with syncing and worker reports showing through, currently getting help with this issue! otherwise still trying to decide what we can use.

Review Source

Response from SiteDocs

May 6, 2026

Hey Jennifer, Thank you so much for your thoughtful review! I'm happy to hear our team has been able to work with you to help you get things fully set up. We're always here to help if you need a hand with anything else! Katherine from SiteDocs

DH

Dave H.  
CEO  
Construction  
Used the software for: 2+ years

### "Ease of Use, Highly Configurable, Listens to Customers, Fantastic Software"

March 25, 2025

5.0

From sales to tech support, the team gets it. They value their customer base, listen to what we want, and deliver on expectations.

Pros

is highly configurable, while maintaining an easy learning curve. They're constantly adding features, and it's a bulletproof software.

Cons

There isn't a single negative over the 7 plus years we've been working with them.

Alternatives considered

[Scoop](https://www.capterra.com/p/136648/Scoop-MAE-Enterprise-Software/)

Reason for choosing SiteDocs

Easy setup, highly configurable and provided a much smoother interface.

Review Source

SG

Scott G.  
Workplace Safety and Health Coordinator  
Education Management  
Used the software for: 2+ years

### "I couldn't do my job without it."

May 5, 2025

5.0

Incredibly positive. Support teams are active, when I suggest something, I feel heard.

Pros

Mobile and digital access to checklists, being able to access, filter and export information easily.

Cons

I wish the form builder had more shortcuts, like copying whole sections of a form.

Review Source

SR

Scott R.  
Training Coordinator  
Construction  
Used the software for: 2+ years

### "Switch from paper to SiteDocs"

March 4, 2025

5.0

Our company uses to complete inspection checklists of vehicles and job sites, as well as to complete any forms we used to use paper for.

Pros

The ability to switch away from using paper and the way that it simplified our document storage.

Cons

I have no issues with at this time.

Review Source

KM

Kim M.  
Safety Manager  
Construction  
Used the software for: 2+ years

### "Thanks for many years of making my safety paperwork quick and easy."

September 17, 2024

5.0

Great product and more important the after service has been great.

Pros

Easy to use, great service with questions or assistance and a company that listens to the requests of its users. I have been with them thru various companies since they started and will continue to recommend them...

Cons

Nothing, when we have needed the system to work differently or to be able to add things like files and pdf's in areas that we weren't currently able to they worked on the program to ensure these could be done as the program evolved.

Review Source

DN

Danny N.  
Safety Manager  
Construction  
Used the software for: 2+ years

### "SiteDocs is a Great Safety tool to help your business grow !!!!!!!"

July 11, 2024

5.0

helped me with 80% of my Jobs information and real time data Stats, I enjoyed it, and there customer service was Awesome !!!!

Pros

helped me understand and layout my Safety walks , accordingly to my jobs , incidents, Safety Refresher, Safety equipment , Investigation reports. Also it helped with Some Quality Assurance / Quality Control and also track job information accordingly.

Cons

Not much to dislike with its a powerful tool, to any user that can utilize this program in there wheelhouse.

Reason for choosing SiteDocs

At the time, it fit for our needs and we used it . It helped with creating our Safety Culture and build our Business to understand Commitment.

Review Source

SB

Samantha B.  
Quality Coordinator  
Construction  
Used the software for: 2+ years

### "Site Docs for everything"

July 15, 2024

4.0

I love site docs. I have been able to convince our operating company to move more into site docs with forms inspections and audit results which helps us track everything and less data handling / managing in excel which causes transcription errors.

Pros

Ease of finding documentation keeping everything in one place Flag and follow up forms Flag and follow up forms signing - love the save as pending and complete. This helped alleviate a lot of issues that raised from signing off too early

Cons

Would like a way to sign off as pending on the original form. Would like to be able to import data and use analytics.

Review Source

MC

Mark C.  
Safety Manager  
Chemicals  
Used the software for: 2+ years

### "Mark Coppicus Comments"

July 18, 2023

4.0

The personnel that are providing support are excellent.We have had little or no issues with the system once up and running.Very good overall satisfaction.

Pros

Ease of use for employee.Ease of having our forms customized and new forms set up by Site Docs personnel.Resourcing setup process.Support for setup and use.

Cons

Extra charge for analytics this feature should be standard.No system to alert personnel when training is expiring, should send a notification to the employee of the training that is about to lapse.

Reason for choosing SiteDocs

Not sure but I do know that our staff liked the customizable options and the opportunity to add pictures to inspections etc.

Review Source

TF

Tanis F.  
Safety Manager  
Oil & Energy  
Used the software for: 2+ years

### "Site Docs - Faster, Better, Easier"

January 8, 2024

5.0

I just love it! Their customer support is also very great, the platform is easy to use and implement to make your HSE Management so much faster, better and safer.

Pros

I love that the whole program is paperless. I don't have to chase people down for documents. I can easily monitor form completion and follow up when it is not completed. It makes it very easy to ensure all workers are completing forms as required by assignment for frequency. Site Docs allows for more worker participation through form completion, and they don't have to remember to do anything with the papers.

Cons

Not much I don't like - I have communicated the need for a hazard assessment table for use in forms. All other features are awesome.

Reason for choosing SiteDocs

When we first signed up in 2015, there were't a lot of other options available.

Review Source

JS

Jodi S.  
District Safety Manager  
Construction  
Used the software for: 2+ years

### "Great value with simple rollout"

September 21, 2023

5.0

We love the product our tracking of inspections and reporting has improved 100% and when you need to find something that happened on a certain day it is very easy to filter out and find exactly what you were looking for. The other thing the information is very to share.

Pros

I like this product the best because it was easy to roll out to the field. The operators in the field get to have say in the forms we created making these documents theirs. Then they take owner ship.

Cons

When we first got it was being set up trial and error to see what worked best for our company and now all the forms are still visible. I would like it if there was a feature to archive old forms that will never be used again. The same with employees if you make a mistake setting up and employee they are forever there.

Reason for choosing SiteDocs

The simplicity of the program and having to roll it out to the field. When you have to consider that everyone can not read or write well, this is easy for them to figure out.

Review Source

HG

Herb G.  
Safety Manager  
Construction  
Used the software for: 2+ years

### "Site docs took our safety program to the next level"

April 25, 2023

5.0

The overall experience has brought our entire organization to a higher level of safety compliance without taxing the end user with a long and drawn form that they dread to use.

Pros

I like the fact the you can take your existing forms and checklists and incorporate them seamlessly into a living document that can be seen every day.

Cons

As a user you have to make every form that you use. If there were standard forms that could be changed by adding or subtracting a few lines to make the document yours.

Review Source

SL

Scott L.  
HSE Coordinator  
Construction  
Used the software for: 2+ years

### "SiteDocs has ensured compliance and enabled growth and development of our Safety Culture!"

February 17, 2022

5.0

Seamless integration, we were able to adapt our paper forms to and compliance and training use was an easy transition. It has completely changed the game for us in terms of knowing what is going on at site, responding to issues in the field, and understanding and addressing trends that are occurring.

Pros

The ease of building forms, the amazing and immediate customer service, the analytics services available to users, and the intuitive, user-friendly layout all made an immediate success in our company. It has been essential in attaining and maintaining our Certificate of Compliance (COR) designation, and has allowed us to develop a high-functioning hazard identification and corrective action process that ensures that the loop is closed on any deficiencies every time. Great value for the impact that this software can make. We now have safety statistics at our fingertips and have been able to identify trends and establish long term goals based on the information we gained form using this software.

Cons

Some features which I would like to see in the future would be smart forms that would trigger automatic outcomes (if I select this, then that happens, if this then that, etc.) currently you can not build a form that would automatically generate appropriate actions or responses based on the input, which would be handy for cause analysis and hazard recognition forms. Another feature that would be nice to see on the forms is a feature (apart from the flag and follow up feature) which would automatically prompt / notify necessary parties to review and sign forms.

Alternatives considered

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[SALUS](https://www.capterra.com/p/178999/Salus-Pro/)[EcoOnline](https://www.capterra.com/p/127198/eCompliance-Safety-Software/)

Reason for choosing SiteDocs

Familiarity with the product from previous projects and other companies.

Review Source

KG

Kellie G.  
Safety Administration  
Construction  
Used the software for: 2+ years

### "SiteDocs Review"

April 6, 2022

5.0

Safety is a critical part of construction now. Daily HAs, fall protection plans and lift inspections, training certificates, tool box meetings, start up meetings are all required for COR, and contractors. You must be able to do the required paperwork, and have it signed and submitted in the most efficient manner in order to stay competitive in the construction industry. can, and will do all of these things.

Pros

We like that we can customize forms to our company. Our safety documentation is completed and forwarded to our office and contractors before work starts. Our staff can do all company documentation on their phone, through , including inspections, investigations, incident/accident reporting. We can also put important information into SiteDocs for staff, such as OHS information, SWP and SJP and critical task lists. Also, SiteDocs is extremely helpful for annual COR audits. You can customize this software to do almost anything you want!

Cons

We have been happily using this software for quite a few years. I suppose the user fee would be what we like least about the product :)

Review Source

JV

Jessica V.  
EH&S Director  
Construction  
Used the software for: 2+ years

### "SiteDocs - 1 Stop Shop For Multi-Purpose Needs Based On Varying Departments"

July 28, 2022

4.0

Pros

I have enjoyed how customizable the app is! If a feature does not yet exist, the developers have been very receptive to feedback to make it meet the needs of the end user! I primarily use if for uploading company specific resources that can be viewed in real-time by all of the assigned users. It is also how we track employee training (dates & certificates), varying audits (in-house, client, DEQ+), good catches/shared learnings, safety meeting topics & attendance (& who needs caught up by filtering & checking), & with the latest feature of editing how the menu is viewed based on location, I can allow certain documents to be the primary options for the the departments that they serve (so they are not spending field time sifting through every resource & form I have ever uploaded or created). In addition, we customize fillable forms to meet the need of the department (& can make real-time changes based on feedback). We have Project Managers who use it, HR who can reference it, Quality who performs audits on it, Division Managers & Supervisors from our Ironworking, Maintenance, Pre-Engineered Metal Buildings, & Overhead Dock & Door Divisions that utilize it, the Employee Development Manager who can initiate orientations on it, & the Safety Department who has relied on it the heaviest for the longest. It has even been the primary backing & method of single point reference for a thorough client audit that we were spot checked on, & it really streamlined the process!

Cons

The primary downside in my eyes is that the full metrics is an add-on feature at additional cost. An inconvenience is that when you use an image in a fillable form, it appears as a default in the final signed document, even if that section did not apply & was collapsed.

Reason for choosing SiteDocs

I began with at a previous employer & helped build it up into the usable format it became at that time. When I moved on, it was an easy transition to want to offer the same advantage.

Review Source

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